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Frequently Asked Questions

What is the best way to contact R.S. Andrews?

For an immediate response, please call us right now at 770-913-6412. If you would rather contact us online, you can send us an email here.

When is the best time to contact R.S. Andrews?

We are available 24 hours-a-day, 7 days-a-week to serve you. Whatever the problem, you can call us right now!

What are the details of the R.S. Andrews 100% satisfaction guarantee?

We measure success based on your satisfaction, and your 100% satisfaction is always the goal. Check out the details of our 100% satisfaction guarantee here.

Where can I learn about what I can do to increase the life of my appliances and lower my energy bills?

Check out our Money Saving Tips to see what you can do every day to save money and make sure your electrical, heating, air conditioning, HVAC, and plumbing systems continue to operate properly.

Where can I find current specials on R.S. Andrews service, maintenance and installation?

All of our current specials are listed on our Current Specials page. You can use the following links to jump directly to specials on our heating, air conditioning, HVAC, electrical, or plumbing services.

Where can I find out more information on R.S. Andrews’ licenses, certifications and awards?

We take great pride in making our customer smile every day. Check out the licenses and certifications that make that possible, and the awards we have received for the best customer service in Atlanta here.

Where can I find what brands and models you service?

We service all brands, and we service any models. We have direct relationships with certain heating, air conditioning, HVAC and plumbing manufacturers. But, with over 40 years experience, you can be confident that our company has worked on your specific brand, and model, and that experience makes us the best choice for your electrical, heating, air conditioning, HVAC and plumbing needs.

What air conditioning brands do you typically recommend?

Check the air conditioning brands and products we recommend on our featured products page.

What heating brands do you typically recommend?

Check the heating brands and products we recommend on our featured products page.

What plumbing brands do you typically recommend?

Check the plumbing brands and products we recommend on our featured products page.

Where can I find more information on the infrared inspection cameras you use?

Our infrared inspections ensure that both our technicians, and you, can see exactly what is causing your problem even if the problem is in a hard-to-spot area. Our infrared inspection cameras save you time and money every time. Learn more here.

If you have any questions that are not answered here, just give us a call at 770-913-6412, or contact us online.

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