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Our Guarantees

R.S. Andrews Features the “Perfect or You Don’t Pay Pledge:”

We never want to waste your time or money, so we pledge to listen to you when you call on us, give you a thorough evaluation, and explain clearly your “get me back to normal” options. We guarantee the repair(s) will solve your problem or we will return and fix it for free or return 100% of your money. It’s a simple policy that appeals to homeowners who say, “Please be prepared to get it right the first time.”

At R.S. Andrews, we guarantee the following:

Unmatched Customer Service

When you partner with us for your HVAC, electrical, and plumbing needs, we will deliver exceptional customer service. From answering the phone promptly with a friendly greeting to scheduling service in a prompt manner, you can count on us to deliver a high level of customer service. We enjoy working with you, and we want you to enjoy working with us!

Quality Work

Excellent customer service is essential, but you also want to know that our work is of the highest industry standards. You need to know you can count on quality workmanship. At R.S. Andrews, we stand behind every job we do. If we don’t solve the problem you’re having, we’ll return and fix it or fully refund you your money. We get the job right, guaranteed.

Industry-Leading Materials

Many of our HVAC systems and plumbing materials have manufacturer’s warranties, and we work with only the best products in the industry. You can count on the products we install to do what you need them to. If there are any issues, we will help you resolve them quickly so that you can enjoy a fully functional home. Our goal is to get you back to normal, starting with quality materials.

So, whether you choose R.S. Andrews for plumbing, heating, air conditioning electrical, duct cleaning, or insulation service, the work is always 100% guaranteed. Contact us today to schedule service at 770-913-6412.

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