Same day service for a very old ruptured tank. New tank installed and is much better than the one that came with our house. Service tech was quick, efficient and friendly.

Our tech, Mohamed, did a great job checking the gas line to the fireplace. We are grateful to him, and RS Andrews, for helping us on such short notice so we could prepare for a winter storm event.

The technicians that installed my equipment were very professional and we’re very knowledgeable and efficient. I would strongly recommend them to anyone.

Jamie was early to the call which we appreciated very much. Friendly and very qualified. We will definitely call when we need service again. If I could I would give them 10 stars. The lady that answered the phone when I called was extremely friendly and helpful. When I hung up I felt like I had made a friend

Very knowledgeable. Very efficient. Very helpful.

Very good job! But charging me $413 for less than two hours of inspections and some work seems pretty high. I should have listened to my wife to get several estimates first.

Nick Hulsey of RS Andrews was exceptional in his knowledge and did a great job. He was very methodical in his service and very communicative in sharing his observation, what he serviced and with his recommendation. Lots of confidence in Nick.

James did a wonderful job. Stayed late until everything was complete.

RS Andrews is an Atlanta institution and continues to be an excellent service.provider. After our kitchen sink clogged, two handymen failed to show up. On the 6th day I called RS Andrews and they arrived promptly the next morning. The gentleman arrived worked diligently, explaining to me, each step of his work, and what he had found, discovered that he needed a additional tool, and instead of leaving, he called another Service technician to bring the tool and join him. The sink clog was severe, and the two of them worked for several hours, until it was finally resolved. Both young men were pleasant, manly, did not speak on their cell phone and a loud voice while they were in the house, they were intrusive. They were considerate of me when I was on the phone and most importantly, they did not abandon the job because they needed another tool. I believe that they will both be fine businessman, and they were wonderful in their performance. I would not hesitate to use them again. My husband had scheduled the handyman, thinking it would be less expensive. Lesson I wish I had learned in my teenage years instead of in my 30s is that one is merely Pennywise and pound foolish to Attempt To Find inexpensive labor or paint offense when time is precious and in the end, you spend more trying to get the work done, buying the materials, etc. RS Andrews is a good value. Time is all that we have, once spent it can never be recovered. The real cost of services is time, dollars, solutions and whether the work lasts.

Always great and knowledgeable service. Highly recommend RS Andrews for all home-condo/townhomes HVAC, Plumbing, Electrical, etc needs. You will get quality services.Also, join the Smiley program.

I appreciated Loren helping track down my gas line issues. He approached the problem logically and inspected equipment before resolving my issue. Will continue to use RSAndrews as needs arise

Flexible, prompt scheduling - showed up on time quoted and performed tasks professionally. Will continue to work through RS Andrews for future needs.

Update Friday 01/23/26: After going with Paul’s recommendation to replace 2 parts above the water heater tank, it seems like it is not leaking anymore in the drip pan! Gave it 24hours to see if the pan was dry, and it is! Greatful for Paul’s expertise and saving us $$$ to not replace the entire unit yet. We will monitor it for another few days. Thanks again, Paul! Paul was very knowledgeable and gave his expert advice on our water heater issue. We are going with his recommendation to replace 2 parts instead of the whole water heater. I am confident that he is right. Thanks Paul and see you in the morning for completion!

Chris Jones - a hard-working employee of R.S. Andrews. Reported a water leak issue. Chris arrived and went right to work to determine to source of our leak. For further assistance he referred us to a company who specializes in water damage repair etc. Chris followed up with a phone call to inquire how we were progressing with our problem. We appreciate his concern and his experience in these matters. Thank you, Chris! Michael

Brian and crew did a superb job

Very knowledgeable about what he came to do and very professional in his craft. Highly recommend him to anyone who needs his services.

Terry Taylor was VERY professional, informative, & helpful during our attic insulation install!!