I was highly satisfied with the sales consultant for R. S. Andrews Atlanta HVAC services. Daniel answered all my questions, and even a few when I did not know what I was asking. His assistance was prompt and courteous. He made a sale because I was not ready to decide so quickly. Thanks! Will recommend your company to other customers who looking for air conditioner services.

Harold Lyon is so knowledgeable in his work, care for his clients and knows how to educate about the work that needs to be done. We are satisfied with the work he has done for us. We will definitely use RS Andrew's again and you should use them too.

Yes, Loren Palmer from RS Andrews – Atlanta did an excellent job. RS Andrews was able to add me to their schedule, and Loren arrived late afternoon and got to work immediately. He took the time to listen carefully to what I was experiencing and explained each step as he went along. Loren first attempted to clear the sewer line using a sewer machine. When that approach didn’t fully resolve the issue, he did not rush to worst-case assumptions or try to upsell an unnecessary full line replacement. Instead, he thoughtfully recommended the next logical step: using a jetter followed by a camera to accurately pinpoint the source of the problem. Unfortunately, a jetter was not readily available through RS Andrews at that time. However, by this point, Loren had fully earned my trust through his honesty, professionalism, and clear expertise. I did end up using another company to complete the work, and Loren was exactly right—a jetter was used, a camera identified the issue, and the problem was located and addressed in under an hour. I truly appreciate Loren’s integrity, diagnostic skills, and customer-focused approach. Even though RS Andrews couldn’t complete the final step due to equipment availability, Loren’s guidance saved me time, stress, and potentially unnecessary expense. I would absolutely recommend Loren Palmer to anyone needing sewer or plumbing assistance.

Daniel was prompt, professional and extremely knowledgeable when assessing and providing a quote for my mother’s bathroom.

Brian did a great job repairing our bathroom faucet. He is very knowledgeable and has a great disposition.

Drew was here on time, very knowledgeable and thorough. He explained the issues and made the needed repairs. Highly recommended.

Had a check done on heater. He changed the filter and said all is well with the heater. Since my husband has a smart thermostat Ivan said to check the connection. Only charged for service call and we also signed up for maintenance plan.

Jonathan was great! On time, did the maintenence checkup efficiently, and was very professional.

Rich did a great job—very professional and knowledgeable. I would highly recommend him for any job.

Neil did a great job for us in a short amount of time. Weappreciate what he did for us.

Thomas Conner arrived on time, very polite and performed the repair of my water heater. Explained what he did in terms I could understand.

Very professional. informative and broke down the the issues in a way i could fully understand. I wish he had shared the pictures he took but i didn't ask for them either.

Pau worked very hard to get our sinks unclogged. He stayed with it until it was fixed.

Chris and Marcus were awesome! On time, professionals and nice guys! Thank you!

RS Andrews team is great! Thank you!

Travon came on time and was quick to determine the problem and fixed it. He was polite and professional.

Last week, I found out that my HVAC wasn't working due to an electrical issue. Today, David G. repaired it. He was professional and kind and repaired the problem quickly. Thanks!