Michael came out today to perform HVAC maintenance. From the time he arrived he was very professional and even put on shoe covers upon entering the home. Michael took his time answered all of my questions, gave suggestions and explained everything he was doing. I appreciate technicians of this magnitude. Keep up the great work Michael 👍🏾

Kwame did an outstanding job. He did his analysis, then gave me the details plain and simple. Could not have been happier.

Their electrician was very friendly and knowledgeable & completed the job quickly!

Terrell Thomas was my tech. He went above and beyond in, checking things out and making recommendations

Ladarian Raymond is outstanding in his service and his knowledge of the HVAC systems. He is on time and thorough. He gives honest advice and know the products. Great asset to RS Andrews. Thanks Marsha Raeber Beyond was the service tech and he is outstanding, thorough and great in customer service. He takes his time and does a great job. He is neat and clean and respectful. Thank you. Marsha Raeber Alberto III and Kacere were outstanding and cleaned the dryer vent and replaced a plastic cover. They were neat and clean and cleaned up. Thanks. Marsha Raeber

Kwame did a great job making sure both AC units were working properly. He is a true professional and I highly recommend him.

My hot water heater went out in the evening. I called R. S. Andrews. This is my first time dealing with them. Next day Todd arrived on time and was very professional. He replaced my hot water heater in less than two hours and did a great job. I was very impressed with his product knowledge, not only his product line, but also with the system he was replacing, which R. S. Andrews does not carry. I highly recommend their products and services. Second Review: Dec. 2025 Hey RS Andrews, so you know, Ivan did a great job. He arrived on time, performed a routine maintenance check. He gave us some good advice for us to watch for in maintaining our system. He also told us about the special deal offered by you guys for heating and air conditioning. We signed up for it. Ivan was professional and friendly. He's a great representative for R.S. Andrews. Third Review May 2026 This was our Spring maintenance for our HVAC unit. Drew came out as scheduled. We even got a courtesy call before he arrived. Drew was very polite and went straight to work. He checked it out and replaced the air filter. He was very professional and a good representative for RS Andrews. In addition we signed up for their maintenance program for the next year as well.

Very thorough assessment of the system. Helpful in explaining the needs for the system. Directing me on my options. Very professional and respectful.

Rich was nice to our dog and detected and repaired our problem in minutes! We also consulted with him on future services! Bingo!

Blake was extremely professional, kind, and knowledgeable.

I've dealt with RS Andrews for several years now, and in a couple of different capacities, and I would highly recommend them for whatever you need. They're good people, and that's what is most important.

Pau was a great tech. He was friendly, professional, efficient, and explained things clearly.

Robert is professional, personable and very knowledgeable. He fully explained what was needed, what could be done, and once it was agreed upon, proceeded to do the work. Highly recommend him and will definitely give this company a call if any future work is needed.

Neil did a spectacular job repairing our main water line leak. We had struggled for months trying to locate an underground leak, and on the day it was located, we scheduled Neil for a last minute visit. He literally dug in, uncovered and repaired the leak. Highly recommended, a personable and knowledgeable individual.

Michael Powell is a knowledgeable and friendly technician. Every time he's come to our home for service and maintenance, he's always professional, takes his time and explains what he's doing. He also makes suggestions and answers any and all questions you might have. I defiantly recommend Michael Powell and want to continue to use him as our trusted HVAC technician.

They contacted me and refunded the trip charge! When I called, I told them exactly what I needed done. Instead of telling me they couldn’t do that, they sent a plumbing technician to my house anyway, and then charged me a $99 trip charge. The technician told me they couldn’t do what I needed, and when I called twice to request a refund, the person I needed to talk to wasn’t available and hasn’t called me back.

Once again, Ivan is THE MAN!!