Advantage Plan

Knowledgeable service tech!

Thomas did an excellent job! Please keep up the good work!

Xavier was very nice, thorough and professional. He answered all of my questions.

This was my first time using RS Andrews and I am very impress with the service I received. Ezequiel arrived at my home within the time frame given when I made my appointment. Ezequiel was knowledgeable and explained everything to me step by step. I would definitely recommend this company if you need a plumber and ask for Ezequiel.

Mr.Russell is a very thorough and knowledgeable in his craft.We enjoy his dedication to his work.A pleasure having him service our furnace.Hope to have him back again for my tech.Thanks Calvin R

On time and very polite

Daniel came to our house after hours when we called him about a water leak in a toilet he worked on previously. Turned out the problem is not related to anything he did previously. He scheduled an appointment to replace the toilet tomorrow. Daniel has been to our house twice, and we trust him implicitly. Good employee. Toilet has been replaced. Good job!

Pau was thorough, knowledgeable, patient, professional and courteous.

James did an outstanding job!

James is terrific - and on a holiday! Professional and pleasant. Impressed as always.

Jonathan Chapman came to work on my garbage disposer that was not working and had my dishwasher backing up water. I decided to ask him to if a shower head that I had would work in my guest shower. Jonathan was also helping to train an apprentice. I kept hoping that I would not need to replace the garbage disposal. Jonathan cleared up the clog in my garbage disposal. replace the shower head. They checked my water heater and found that the water pressure was too high because we had added a piece on the water heater. He turned down the pressure and performed these 3 items for the price of the water heater. My husband has Parkinson and cannot do anything. Most helpful were the notes on having these items checked in the future.

New Service - 11/26/2025. After I started to replace a faucet yesterday and was unable to remove the old one (it was a booger!) James Roche Jr. came out to do the job. It turned out to be more involved than expected, but James got the old faucet out, put the new one in and replaced the p-trap. It took a while (including a trip to the store for parts), but he moved along well, got the job done, cleaned up and left. The price was fair and everything looks and works well. New service - 3/7/25. Our kitchen drain overflowed last night. Called RSA in the morning and they had Christopher Jones out before lunchtime. He snaked the line and recommended an enzyme-based drain cleaner. Friendly, professional and efficient. 2nd update: We elected to get a new tank. Zeek came out and removed the old tank before the work in our basement and retuned to install a new one. He worked quicly to install the new one and explained everything when he was done. A very good experience. Update: Zeek came out: We have to temporarily relocate our water heater for some work in our basement. He was professional, explained everything that needed to be done and checked several things. RS Andrews had previously installed a water heater, done some related plumbing upgrades and run a new supply from the water meter to the house and all has been good. They've also installed a new toilet that I bought. In addition to the toilet, the supply line from inside the wall had to be replaced. Today, we noticed water on the garage floor and called R.S. Andrews. Their guy Jaime was out quickly, diagnosed the problem and fixed it. He also recommended a company to check for water damage and determine any additional work. Jaime was very professional and explained all he did plus some other work we should consider.

Mr Coverson was knowledgeable, efficient, diagnosed the problem and had what was needed to make the repair. Would definitely recommend hin

Tim Golden performed the cooling system maintenance today. He was prompt, professional and friendly. The maintenance was completed in a timely manner. He said the cooling system is good shape. He also informed me how often duct cleaning should be done. This is my third job by RS Andrews. I have been completely satisfied each time and will continue to use their services.

He was courteous and, he broke down the process clear and concise. He also gave me an estimate on my options to fix my issue, both long term and short.

On time, professional and through

Mr. Calvin Russell serviced my furnace and split unit this morning. He arrived on time and was efficient and professional. Answered my questions and gave me helpful advice on keeping my systems running smoothly. Any service technician that has come has always been professional and knowledgeable. I would recommend RS Andrews.