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Reviews
Real Stories. Real Smiles.
At R.S. Andrews, delivering smiles is more than a motto, it’s our mission. But don’t just take our word for it. Hear from customers across the greater Atlanta area who’ve experienced our commitment to exceptional service firsthand.Laura DeAlonso
1 day ago
RS Andrews has always been very responsive and the service representatives are very knowledgeable when they come to my home for the bi-annual service visits. Today was no exception! I was very impressed with our technician today. He was friendly, knowledgeable and extremely easy to work with.
Lucretia Mitchell
1 day ago
Calvin is very professional and answered all my questions. And explained what repairs he was doing and why.
Jerry Schull
2 days ago
The technician did a great job and was very through. Always impressed with RS Andrews. Pau Sum did a great job. And he worked til 1:00am.
Kimberley Wilson
2 days ago
1/28/26: punctual, reliable, knowledgeable
Cassandra Odoms
2 days ago
Our main water burst this morning and R.S Andrews came to the rescue in a very timely manner! Jaime was awesome! He explained everything that he was doing and after completing the work showed me a photo of the repair. This could have been a disaster without the right company. Thank you 😊
Celeste Nettles
2 days ago
David replaced my GFI outlets. As always, he was very courteous and very knowledgeable.
Candace Harris
2 days ago
Prompt, efficient and thorough. Could not have better service.
Alejandro Rodriguez
2 days ago
Drew was excellent! Very knowledgeable and transparent! Thank you Drew!
Patricia Chandonia
2 days ago
Jonathan Balom just completed the winter maintenance on my furnace. He was courteous, professional, and thorough. I am always confident that when Jonathan comes to my home his work will be excellent !! Everyone should have someone like Jonathan to service their furnace!
Sharon Dewitt
2 days ago
He was very efficient and did everything with care and quickly.
Roger Gallivan
2 days ago
Great job
Robert Childs
2 days ago
Terrell did a fantastic job troubleshooting and repairing my furnace! He was methodical in his approach to finding what the problem was, and within an hour he had us back up and running!
Awesome job!
Thanks Terrell!
RC and KC
Connie Thomas
2 days ago
Luis Mateo was very good and knowledgeable.. we appreciate his advice. Thank you!
Joann Weaver
2 days ago
Tectwas professional friendly well groomed. Overall a very nice pleasant person.
William Paul
2 days ago
Great job-very professional and competent!
Louis Fernandez
2 days ago
David Rosati was very professional and checked out our new heat pump. He added vibration dampers to help with the noise the system was making and then proceeded to make sure it was working well. This was very much appreciated as we have been experiencing temperatures as low a 8 degrees. I'm always happy when David comes to service our HVAC.
Terrell Thomas was very thorough and professional. i was very pleased with his service. He checked out both heat pumps and the three zones in my house and assured me all was working properly, a necessity with 24 degree weather.
Both David Rosati and Amber Magnus were exceptional!
Amber Magnus was very professional and quite helpful and knowledgeable!
David was very thorough and did a great job as usual for R.S. Andrews employees. David explained everything he was doing and I enjoyed the time he spent explaining everything.
Terrell did a great job and explained all he was doing and why the capacitor needed to be replaced. i was very happy with him.
Nick Husley did a very thorough job. He was prompt, friendly, and answered all questions wel.
Nikia was very thorough in checking out the AC system. I feel he was extremely honest in pointing out future repairs that may be needed.
Nakia again was very thorough checking out the heating system.
Ivan Medina was prompt and thorough in maintaining the AC system. He explained what he was doing and why some part needed to be replaced. He showed me the readings of the failing parts and the readings on the replacement parts.
Steve Goodman
2 days ago
Amber was very thorough and a pleasure to worked with!
Rungie McKinnon
2 days ago
Chris was very professional and his work skills are the best
Alecia Kissel
2 days ago
Robert H was quick with his problem solving and resolution after my pipes burst after freezing. He was also very kind to share with me his supervisor's information in the event that I need to follow up for expert testimony due to irresponsible development on my home and in the neighborhood. Really appreciated Robert's help and understanding of the stressful situation. The cost was the cost although I wish it was lower I needed this emergency resolved.
Amy Kimball
2 days ago
I feel so confident in R.S. Andrews! They do outstanding work, they are right on time, and they respond quickly. They are my go to company for any repairs that I need in this arena! I will call them again and I have used them for the last 10+ years!!!!
Shirley Quarles
3 days ago
Mr. Blake did a very good job explaining my leak problem and the required work to fix it. He repaired the problem as explained. Great job, Blake.
Tracy White
3 days ago
James did an excellent job!!! He always is professional and always knows exactly what needs to be done!!!
Ishia Alexander
3 days ago
Daniel saved us today from being without water for the night. Much appreciation for him. And because of him I will use this company again.
Paul Riopel
3 days ago
Max was extremely professional and knowledgeable. We had an emergency electrical issue and RS Andrew's came through like they always do. Highly recommend them and Max!
V Harrison
3 days ago
Chris was great! Friendly & explained the job. What I’ve come to expect from R S Andrews. Totally recommend!
Thorulf Rexxar
3 days ago
Ezequiel was very knowledgeable and helpful. He identified the problem I was having and made excellent recommendations on how to proceed. I definitely recommend him as a plumber.
bobby johnson
3 days ago
Daniel was very helpful and knowledgeable. Also approachable and easy to talk to.
Milton Silberstein
4 days ago
Jonathan came in and knew what the problem was right away. It was very professional. He saw the problem he was gone within 15 minute 20 minutes. If I have any other problems I would like for him to come back.
J Kelly
4 days ago
John was very professional and helpful. A great plumber to take care of any of your plumbing needs.
O. Joseph Warner
4 days ago
He's the man
Chris Keysor
4 days ago
RS Andrews stood behind there work and had the electrical expertise to ensure that everything was safe.
Mary Griesmer
4 days ago
Waqas was extremely helpful in providing solutions for some heating issues. He is very knowledgeable and provided clear explanations to my questions.
charlie leibrandt
4 days ago
I had a water leak by a basement toilet with water leaking into garage. Chris diagnosed that I had a clogged main line.He fixed the problem 90 mins! Very happy problem is solved!
Colleen Ghilardi
4 days ago
He is knowledgeable and polite.
Fred Smith
4 days ago
We trust Harold completely to keep our generator up and running! When he services our generator, we are confident everything will be done right. And he answers any questions we have.
Heather Pequignot
5 days ago
Same day service for a very old ruptured tank. New tank installed and is much better than the one that came with our house.
Service tech was quick, efficient and friendly.
Kristina Buck
5 days ago
Our tech, Mohamed, did a great job checking the gas line to the fireplace. We are grateful to him, and RS Andrews, for helping us on such short notice so we could prepare for a winter storm event.
Jim Terrell
6 days ago
The technicians that installed my equipment were very professional and we’re very knowledgeable and efficient. I would strongly recommend them to anyone.
Mable Williams
6 days ago
Jamie was early to the call which we appreciated very much. Friendly and very qualified. We will definitely call when we need service again. If I could I would give them 10 stars. The lady that answered the phone when I called was extremely friendly and helpful. When I hung up I felt like I had made a friend
Ruth Neal
6 days ago
Very knowledgeable. Very efficient. Very helpful.
Charles Glenn Walls
6 days ago
Very good job! But charging me $413 for less than two hours of inspections and some work seems pretty high. I should have listened to my wife to get several estimates first.
Etienne Puckett
7 days ago
Nick Hulsey of RS Andrews was exceptional in his knowledge and did a great job. He was very methodical in his service and very communicative in sharing his observation, what he serviced and with his recommendation. Lots of confidence in Nick.
Josh Lipkin
7 days ago
James did a wonderful job. Stayed late until everything was complete.
K R
7 days ago
RS Andrews is an Atlanta institution and continues to be an excellent service.provider. After our kitchen sink clogged, two handymen failed to show up. On the 6th day I called RS Andrews and they arrived promptly the next morning. The gentleman arrived worked diligently, explaining to me, each step of his work, and what he had found, discovered that he needed a additional tool, and instead of leaving, he called another Service technician to bring the tool and join him. The sink clog was severe, and the two of them worked for several hours, until it was finally resolved. Both young men were pleasant, manly, did not speak on their cell phone and a loud voice while they were in the house, they were intrusive. They were considerate of me when I was on the phone and most importantly, they did not abandon the job because they needed another tool.
I believe that they will both be fine businessman, and they were wonderful in their performance. I would not hesitate to use them again. My husband had scheduled the handyman, thinking it would be less expensive. Lesson I wish I had learned in my teenage years instead of in my 30s is that one is merely Pennywise and pound foolish to Attempt To Find inexpensive labor or paint offense when time is precious and in the end, you spend more trying to get the work done, buying the materials, etc. RS Andrews is a good value. Time is all that we have, once spent it can never be recovered. The real cost of services is time, dollars, solutions and whether the work lasts.
N C Sampson
1 week ago
Always great and knowledgeable service. Highly recommend RS Andrews for all home-condo/townhomes HVAC, Plumbing, Electrical, etc needs. You will get quality services.Also, join the Smiley program.
JeffS
1 week ago
I appreciated Loren helping track down my gas line issues. He approached the problem logically and inspected equipment before resolving my issue. Will continue to use RSAndrews as needs arise
K.M. Rem
1 week ago
Flexible, prompt scheduling - showed up on time quoted and performed tasks professionally. Will continue to work through RS Andrews for future needs.
Percy Koo
1 week ago
Update Friday 01/23/26:
After going with Paul’s recommendation to replace 2 parts above the water heater tank, it seems like it is not leaking anymore in the drip pan! Gave it 24hours to see if the pan was dry, and it is! Greatful for Paul’s expertise and saving us $$$ to not replace the entire unit yet. We will monitor it for another few days. Thanks again, Paul!
Paul was very knowledgeable and gave his expert advice on our water heater issue. We are going with his recommendation to replace 2 parts instead of the whole water heater. I am confident that he is right. Thanks Paul and see you in the morning for completion!
Kathleen
1 week ago
Friendly informative
Michael Streibel
1 week ago
Chris Jones - a hard-working employee of R.S. Andrews.
Reported a water leak issue. Chris arrived and went right to work to determine to source of our leak. For further assistance he referred us to a company who specializes in water damage repair etc.
Chris followed up with a phone call to inquire how we were progressing with our problem.
We appreciate his concern and his experience in these matters.
Thank you, Chris!
Michael
larry kellam
1 week ago
Brian and crew did a superb job
Common Since
1 week ago
Very knowledgeable about what he came to do and very professional in his craft. Highly recommend him to anyone who needs his services.
David Shemwell
1 week ago
Terry Taylor was VERY professional, informative, & helpful during our attic insulation install!!
Kishore Devisetti
1 week ago
Give me all options and explained what was best for my situation, which happened to be the least expensive option. He didn't try to upsell. It's rare to find such people these days.
Shannon Ridley
1 week ago
Neil tested the drain line of the washer and assured me there wasn't a blockage. He was prompt and courteous.
Terry Schultz
1 week ago
The tech from RS Andrews was very professional and handled the check quickly.
Marilyn Segura
1 week ago
Tech did a great job in taking care of our plumbing needs!
B Martin
1 week ago
Awesome experience
Aimee Wolf
1 week ago
Michael was a pleasure to work with as always! He was professional and his service was excellent.
Robert Childs
1 week ago
Terrell did a fantastic job troubleshooting and repairing my furnace! He was methodical in his approach to finding what the problem was, and within an hour he had us back up and running!
Awesome job!
Thanks Terrell!
RC and KC
Phyllis Solgere
1 week ago
Jonte did a great job of servicing my HVAC system today. He was thorough, cleaned up behind himself, and answered my questions about my aging system. He's a very nice and polite young man.
Yinzi Kong
1 week ago
Been with RS Andrews for more than 10 years and 3 homes. Always good: professional, clean and friendly. We are new to this current house, Luis was patient and educational. We hope for continued service from him and the company.
Justin Easterby
1 week ago
Was almost as quickly fixed as quickly as I broke it. DIY project went sideways amd RS Andrews sent Pau Sum who easily figured out the issue, walked me through everything before knocking it out. Great experience start to finish and will use them for future plumbing needs, if not other services
Joseph Roybal
1 week ago
rich and his crew did a fantastic job
very timely and efficient
would highly recommend him
Kathy Wilson
1 week ago
Got the furnace running quickly.
Donald Alexander
1 week ago
Chris was great, extremely knowledgeable.
Danielle Jones
1 week ago
Harold did a great job servicing my generator.
Arthur Marlow
1 week ago
I have had a problem with my hot water for years. I was using a different plumber and they could never figure out what the problem was. Michael Waters from RS Andrews showed up, took one look, and figured out that one of the check valves on my water heater was installed in the wrong direction, causing cold water to mix with the hot. He also noticed that the thermal expansion tank was mounted horizontally instead of vertically. Michael fixed the check valve, remounted the thermal expansion tank, replaced several "handle" valves with ball valves, and basically re-piped all connections. In addition, he assisted the RS Andrews HVAC installation team in trouble-shooting an issue with the heating on my new AquaTherm system. He also came back the next day at no charge to fix a blockage in the kitchen faucet caused by some debris from a PVC pipe that got in the line from the previous day's work. Michael is head and shoulders above any plumber I have ever used, and RS Andrews now has a new customer.
Dwayne Andrews
1 week ago
Daniel was on-time, honest, and extremely knowledgeable! 5 star service!
Chante King
1 week ago
Very Great Services 👍. Thank you
Wc Pearsonii
1 week ago
Took his time to troubleshoot my problem and gave me steps to take before I spend money on unneeded repairs.
Michael Payton
1 week ago
I want to extend a huge compliment to RS Andrews for immediately arriving at my condo following to repair request. Luis installed a (really $$$) thermostat a few weeks ago and now I have a rattle behind it when the fan comes on. Today Luis listened to the rattle and we discovered it was the metallic frame of a picture I had next to the thermostat. We removed the picture and sure enough the rattle stopped. I am personally a professional with 2 Masters Degrees and I am somewhat mechanically inclined. How embarrassing? The education did not contribute to simple logic and Luis proved it. He was here for 10 minutes and then was out the door with a huge smile. I sincerely appreciate Drew for sending Luis out so quickly. Luis deserves a huge reward for exercising his professional mannerism and simple problem solving skills. Thank you sir!
Carmen Garcia
1 week ago
Great service!
Professional, courteous and fixed the problem we had on the spot!
James Barnett
1 week ago
Knowledgeable service tech!
Jim Lange
1 week ago
Daniel always is very professional diagnosing the source of the issue, explaining his findings concerning the maintenance issue and how to best fix the issue. He is an asset to your company.
Dwayne Andrews
1 week ago
Keyshawn was on-time, honest, and extremely knowledgeable! 5 star service!
Trey Parrish
1 week ago
James did an excellent job installing my icemaker shut off valve, prv replacement and water shutoff vavle.
Monique Davis
1 week ago
Today my furnace was serviced by Terrell Thomas (RS Andrew’s). The service was excellent. Terrell was professional and very helpful. This was my second experience with this company and I will continue to patronize this business.
Stacie Fitzgerald
1 week ago
Nick once again saved RS Andrews a customer.
Camille Newsome
1 week ago
Drew did a very good job of checking our heating system out for the winter.
Ronald Steffens
1 week ago
Service tech installed new kitchen overhead fixture, great job
Claude S
1 week ago
Ivan was fantastic. He was on time and in short order had completed the maintenance! We will be requesting his help for any future HVAC needs.
john kaminer
1 week ago
Terrry was on time, professional and courteous and explained
everything very well.
Sherry Waugh
1 week ago
Luis was skilled, efficient and very nice to work with. Five stars for sure!
V Harrison
1 week ago
Obed was brilliant! He was friendly, efficient and informative. He got the job done well and quickly. I recommend him 100%.
Anita Bowman
1 week ago
Mr.William did a great job, he very pleasant and explained what the problem was and how he repaired it. Made my day!!!
Lauren Dailey
1 week ago
Kwame fixed our broken heater so I am happy. He was very friendly and thorough. Five stars!.
Keith Hargrove
2 weeks ago
Mohamed was very professional, knowledgeable and courteous.
margaret kingery
2 weeks ago
Brennan is fantastic at his craft and has always provided exceptional customer service. He's polite, cleans up and explains everything to me. Everyone at RS has been great. Thanks!
Louis Smith
2 weeks ago
MY EXPERIENCE WAS VERY PROFESSIONAL, MY TECHNICIAN EXPLAINED HOW THE SYSTEM WORKED ,SHOWED ME SOME THINGS THAT NEEDS TO BE ADRESSED . I AGREED AND INFORMED HIM THAT I WOULD ADRESS THESE ITEMS AT A LATER DATE. I WAS NEVER PRESSURED TO( DO IT NOW). I BELIEVE THAT HE IS HONEST AND CAN BE TRUSTED. I HAVE USED SEVERAL TECHS FROM R.S. ANDREWS (PLUMBING, ELECTRICAL, AND HEATING & AIR). I HAVE RECOMMED THIS COMPANY SEVERAL PEOPLE.
Lisa Rodriguez-Presley
2 weeks ago
Thomas was great to deal with. He was upfront about our options and worked with us to find the best solution for hot water in our home. He educated us on the options and was just a lovely person to deal with. This is our second time using R.S Andrew’s for plumbing services and we are now customers for life! Thank you Thomas for your professionalism.
Jango
2 weeks ago
Chris did an awesome job today on my Mom's heating system. On time, courteous, personable and quickly diagnose the problem and fixed the unit because he had the part in stock and on his truck.
Rick Born
2 weeks ago
Great service!!!!’
Juan Ortiz
2 weeks ago
Quick easy efficient and transparent
Derik Rogers
2 weeks ago
Drew was very personable and extremely knowledgeable in hvac system operation and testing. He did his work efficiently and was very thorough in everything he did. He explained the results of his testing and the condition of our systems very well.
Our satisfaction level could not be higher.
Marcus Smitherman
2 weeks ago
Jonathan did an amazing job. He was quite thorough in explaining the future maintenance of my heating unit. I definitely recommend him and will make sure he is the only one I request in the future.
Russell Thornton
2 weeks ago
Anthony worked very hard and diligently. I trust his results. But it is getting VERY expensive.!!!!!
Kimberly Parrish
2 weeks ago
Very professional and informative. Thanks for the service.
Nicole Floody
2 weeks ago
Nick was very knowledgeable, informative, & did a great job.
Milo Snyder
2 weeks ago
Harold did an amazing job troubleshooting our random outage in one of our basement rooms. It was a quick fix and I will definitely be reaching out for him to help again for any future repairs!
John R. Hilts
2 weeks ago
Got my heat back on in less than an hour. Great work !!
Steve Fultz
2 weeks ago
Paul arrived promptly; diagnosed the problem and fixed us up. Timely; professional; courteous.
Very pleased with R.S.Andrews.
MM
2 weeks ago
The twice a year HVAC Maintenance Service Plan price and service is Great.
Larry Faskowitz
2 weeks ago
Excellent responsive reliable service. All their service people are friendly and professional.
Gregory Moore
2 weeks ago
Calvin my Technician was very prompt he serviced both my units and gave me tip on how to longer life and better service out of them.
Micheal Wimbish
2 weeks ago
Blake was professional and he did a great job quick and efficiently. I’d highly recommend him.
Bill Hopkins
2 weeks ago
Great job and explanation. Keeper
tom wright
2 weeks ago
Great friendly work
Robert Brandes
2 weeks ago
RS Andrews (former G-Force) Plumbing has been servicing our Navien Continuous Gas Hot Water heater for years. Terrific, fast, and reliable. David rocks!
Jerry Perrier
2 weeks ago
Sorry for not remembering my tech's name, BUT I can say he was polite, knowledgeable, clean in his work and efficient. He explained what he was going to do, and kept me up to date on all he was doing. Couldn't have ask for a better job......
thanks again,
Jerry
Zan McBride-Spence
2 weeks ago
Our RS Andrews technician, Tim, was so friendly and personable, and more importantly, he got our HVAC running again. He was efficient and professional.
Daphne Gilbert
2 weeks ago
Jonte was very kind, considerate and thorough in explaining all he did for our maintenance inspection of our furnance. All the services I've received from your company has been well worth the exceptional work received since becoming a customer. Many thanks, RS Andrews!!!
Stan Gray
2 weeks ago
Extremely knowledgeable
Greg Mauk
2 weeks ago
RS Andrews is awesome, but Jon is even better. Such an amazing guy, so thorough and quality work. I’m very impressed!!
Anita Haugabrook
2 weeks ago
Very responsive! Service crew are very knowledgeable and kind! RS Andrew's never fails us! Jonte was friendly and professional.
Robert Jacoby
2 weeks ago
Good Service from both Technicans
Lori Lewis
2 weeks ago
Mohammed was so nice and polite. Plus, great at his job. I feel grateful.
Nelle Williams
2 weeks ago
Xavair did an excellent job. He explained every step of the maintenance process and confirmed there were no problems. with my furnace. Very professional technician.
Robin Banks
2 weeks ago
Loren did an excellent job and very patiently answered all of my questions.
Lake Ritter
2 weeks ago
Jonathan was very friendly and professional! He was fast and thorough. I'm super pleased that RS Andrews was able to squeeze me in on a holiday for a burst pipe emergency. I've been using them for HVAC for years; they're great for plumbing too.
Update: Just had my biannual HVAC maintenance. Terrell is always very professional, does a good job.
Diane Mundy
2 weeks ago
Travis & his install guys did a great job. System is all fixed! Thx!
Jerry Goldbaugh
2 weeks ago
Albert Fabelo was prompt and courteous. He quickly performed the HVAC spring system inspection and tune up. RS Andrews is always easy to work with.
cora benamy
2 weeks ago
Everyone I have dealt with has exceeded my expectations. I have had electrical, hvac and plumbing work done. They always explain things thoroughly without talking down to me, they are respectful and they always go over the costs before starting. Oh and they are always fast, typically they come out the day after I call. I am relieved to have found such a decent company.
Duriologist
2 weeks ago
Once again, everyone at R.S. Andrews was stellar! From the people answering the phone to the dispatchers to the technicians, we had nothing but kind, courteous, knowledgeable, and professional service. We never have to worry about anything when we call to have someone come out for repairs or maintenance because we know the job will be done right, the first time. We've been with R.S. Andrews since the mid 90s because they know what they're doing and like their slogan says, they make us smile.
Terri Thornton
2 weeks ago
We had an emergency and Ezequiel showed up quickly and did a great job. He kept us updated along the way, and when he was done he asked if we wanted him to look at anything else. It jogged my memory about something else. He took care of it, which saved us another service call. Highly recommend!
M Shy
2 weeks ago
Mr. Charley was the best. Best customer service. The best Plumber ever.
Larry Smith
2 weeks ago
Always the Best! Tim is Great!!
Leora Senior
2 weeks ago
Thorough and helpful, answering our questions and helping us plan next steps for our HVAC system.👍🏽
C Jones
2 weeks ago
Chris had to repair shoddy work done years earlier. He did a great job, and remediated the issue. Chris Jones is excellent!
Jeannette
2 weeks ago
Very professional clean and disposed trash after the job answer all the concerns that I had very please with the job Iwould recommend RS Andrew’s for any problems home owner need
Tommie Stegall
2 weeks ago
Very good
B G
2 weeks ago
My tech Pau was great and arrived within an hour of my call. Thanks!
Catherine Lemons
2 weeks ago
Job well done!
Alethia W.
2 weeks ago
James provided Excellent Customer Service, thanks so much!!
Lonia Williams
2 weeks ago
I was highly satisfied with the sales consultant for R. S. Andrews Atlanta HVAC services. Daniel answered all my questions, and even a few when I did not know what I was asking. His assistance was prompt and courteous. He made a sale because I was not ready to decide so quickly. Thanks! Will recommend your company to other customers who looking for air conditioner services.
Atonya Cole
2 weeks ago
Harold Lyon is so knowledgeable in his work, care for his clients and knows how to educate about the work that needs to be done. We are satisfied with the work he has done for us. We will definitely use RS Andrew's again and you should use them too.
Stacey Williams
2 weeks ago
Yes, Loren Palmer from RS Andrews – Atlanta did an excellent job. RS Andrews was able to add me to their schedule, and Loren arrived late afternoon and got to work immediately. He took the time to listen carefully to what I was experiencing and explained each step as he went along.
Loren first attempted to clear the sewer line using a sewer machine. When that approach didn’t fully resolve the issue, he did not rush to worst-case assumptions or try to upsell an unnecessary full line replacement. Instead, he thoughtfully recommended the next logical step: using a jetter followed by a camera to accurately pinpoint the source of the problem.
Unfortunately, a jetter was not readily available through RS Andrews at that time. However, by this point, Loren had fully earned my trust through his honesty, professionalism, and clear expertise. I did end up using another company to complete the work, and Loren was exactly right—a jetter was used, a camera identified the issue, and the problem was located and addressed in under an hour.
I truly appreciate Loren’s integrity, diagnostic skills, and customer-focused approach. Even though RS Andrews couldn’t complete the final step due to equipment availability, Loren’s guidance saved me time, stress, and potentially unnecessary expense. I would absolutely recommend Loren Palmer to anyone needing sewer or plumbing assistance.
Mikeshia Ingram
2 weeks ago
Daniel was prompt, professional and extremely knowledgeable when assessing and providing a quote for my mother’s bathroom.
Mary Fulghum
2 weeks ago
Brian did a great job repairing our bathroom faucet. He is very knowledgeable and has a great disposition.
Jack Merritt
2 weeks ago
Drew was here on time, very knowledgeable and thorough. He explained the issues and made the needed repairs. Highly recommended.
Sharon
2 weeks ago
Had a check done on heater. He changed the filter and said all is well with the heater. Since my husband has a smart thermostat Ivan said to check the connection. Only charged for service call and we also signed up for maintenance plan.
Susan Thomason
2 weeks ago
Jonathan was great! On time, did the maintenence checkup efficiently, and was very professional.
Valerie Baumbach
2 weeks ago
Rich did a great job—very professional and knowledgeable. I would highly recommend him for any job.
Ann Baxter
2 weeks ago
Neil did a great job for us in a short amount of time. Weappreciate what he did for us.
Karen May
2 weeks ago
Thomas Conner arrived on time, very polite and performed the repair of my water heater. Explained what he did in terms I could understand.
Mista Funn
3 weeks ago
Very professional. informative and broke down the the issues in a way i could fully understand. I wish he had shared the pictures he took but i didn't ask for them either.
Jack Eubank
3 weeks ago
Pau worked very hard to get our sinks unclogged.
He stayed with it until it was fixed.
Griffin Childs
3 weeks ago
Chris and Marcus were awesome! On time, professionals and nice guys! Thank you!
Valerie
3 weeks ago
Great service
Blake Hanlon
3 weeks ago
RS Andrews team is great! Thank you!
Sowatha Uk
3 weeks ago
Travon came on time and was quick to determine the problem and fixed it. He was polite and professional.
Ann Hixson
3 weeks ago
Last week, I found out that my HVAC wasn't working due to an electrical issue. Today, David G. repaired it. He was professional and kind and repaired the problem quickly. Thanks!
Patty Shannon
3 weeks ago
Mr. Macon was very professional and very understanding. He provided me with an estimate for a new system that was very reasonable. I will let him know what I decide.
Maria Carroll
3 weeks ago
My technician was Charlie and he was very professional and personable. He explained things in detail and quickly diagnosed the issue . He was fast and efficient
Sheila Dean
3 weeks ago
This Tech was very knowledgeable . He informed me of the unit problems and what steps to take . I appreciate his honesty.
Sulena Holmes
3 weeks ago
Sun. Jan. 11, 2026 3:00 P. M.
This is my original survey text I sent Mon Dec. 29, 2025
3:44 P. M. after service was completed, text returned and R. S. Andrews sent me website to post survey.
R. S. Andrews Technicians Luke & (Amir, who was in training) were absolutely great. Luke called me as Nick told me he would. They were prompt, courteous, and presented well. No problem when I mention to wear shoe covering (booties). They checked out all they were looking for to start and complete job. Luke is a great, skilled, and to the point guy. Amir listened, took notice to what Luke requested of him, so the process was thoroughly done right. Luke did not mind me asking questions and answered extremely well. He made me aware of a possible hazard he came upon in the chimney. He was able to relay information over the phone to homeowner, Mr. C., who was on his way home. He also told Mr. C. he had tightened a loose wire on wall by dryer. We thanked them both. We were/are pleased with R. S. Andrews service and we will definitely refer them to others. Superb technicians and service today. Thank them for respecting me and my home. We thank Trust Dale Cardwell for letting us know about this awesome company.
Cordially,
The C & H families
Dave Wisely
3 weeks ago
Terrell Thomas did a great job for me today. It is inspiring to know that RS Andrews has employees with such strong work ethic such as Terrell has.... TY....
Wynette Smith
3 weeks ago
Excellent service. Mr. Soto is professional, knowledgeable and he fixed the issue with the kitchen sink. Then he tested to make sure the repair was successful.
M C
3 weeks ago
Brennan was so efficient and helpful. Great job!!
Sandra Jones
3 weeks ago
Robert was very helpful, thanks.
Amy Rozett
3 weeks ago
Excellent service and really explained everything going on with my unit. Will request him next time.
Chris Cocca
3 weeks ago
Very courteous and professional
Karen May
3 weeks ago
Jonte Berry arrived on time, very polite and performed the maintenance on the furnace in good time.
Jared Carlson
3 weeks ago
Great job with the service call today!!
Sheila Dean
3 weeks ago
This Tech was very knowledgeable . He informed me of the unit problems and what steps to take . I appreciate his honesty.
Gabriel Fabbri
3 weeks ago
I appreciated Charlie‘s professionalism in action. His thought process and ability to explain to me what the plan was. His follow-through. I also appreciated his experience and innovation.
Colette Young
3 weeks ago
James always goes above and beyond. Great work!
Richard Corey
3 weeks ago
Harold was prompt and professional. I will definitely be using R. S. Andrews again in the future.
Jack Spicer
3 weeks ago
Nick Hulsey was excellent! While all of your techs have been good Nick has been the best. Friendly, very knowledgeable, and patient. Hope I can use him for all my future HVAC needs!
Denny Putlak
3 weeks ago
Brandon was on time and professional for my basement plumbing bid. I would have trusted RS to do good work. Unfortunately the estimate was $4k higher than my GC bid.
Claudia Young-Hill
3 weeks ago
5 Stars for Calvin Russell. He arrived on time, made us feel he did a thorough job of the inspection.
Diane Shields
3 weeks ago
Originally, had RSAndrews install our HVAC system almost 10 years ago. They have maintained it since then. We are very happy with their professionalism and expertise. They arrive on time and complete the work expeditiously. They make suggestions for improvement and alternatives. In an ocean environment, we are especially happy with their performance.
Tony Williams
3 weeks ago
Will explained the idea of zoning to my understanding and even drew a digram which he left with me. This will be valuable later when we decide the implement zoning for our system. Thank you Will.
Rae Beeman
3 weeks ago
David Gray took care of our electrical issues in our new to us home. He was great at explaining what needed to be done and why. We are grateful for the peace of mind we now have.
manley stockton
3 weeks ago
Great experience
Very knowledgeable
excellent knowledge
thorough analysis and able to address issues
Candace Harris
3 weeks ago
Prompt, efficient and thorough. Could not have better service.
Nick Chambers
3 weeks ago
Muhammad was an absolute joy to have in my home. Very professional and knowledgeable. It was an honor to meet him
Kimberly Bishop
3 weeks ago
Brandon and the team at RS Andrews do amazing work! They have been out on several occasions for a variety of plumbing issues and they have never let me down, problem always solved quickly.
Monica White
3 weeks ago
The gentleman who helped my mom was very pleasant to and was able to explain and break things down to her so that she would understand.
D'art Portraits
3 weeks ago
Luis was totally awesome, he checked and made sure my system was in great shape.
David Rea
3 weeks ago
Brian was a real straight shooter and didn't push any changes. The work was understood before hand and authorized. Work was done professionally and installation is very neat.
tiffany wilson
3 weeks ago
Blake was amazing and very thorough. Explained everything
Damon Jones
3 weeks ago
Thomas at RS Andrews was perfect!!! Very professional and knowledgeable!!!
GClement10
3 weeks ago
RS Andrews (via Calvin Russell) did another wonderful job. My regular heating check up went well.
kewl NINJA
3 weeks ago
We called RS Andrew’s for a second opinion as the first HVAC company told me we have to replace the split a/c unit as the cost of repair vs the new unit is almost the same. Luis came and indicated the issue reported by the first HBAC company was not even an issue. He looked into the circuit board and thought it might have gone bad, but once he did some reset, everything was working as expected.
Super impressed and will not hesitate to hire this company for any of my hvac needs.
Queen Mother Atlanta
3 weeks ago
Very satisfied and pleased with Mr. Sum .He was able to reduce water pressure with new installation. Very professional and efficient. Mr. Summary is the best plumber I have encountered in aĺ my 72 years of life, extremely competent.
Sandra Jones
3 weeks ago
Robert was very helpful, thanks.
Tim Baker
3 weeks ago
Travon was really great. Troubleshot some long standing issues and resolved them all. He is great to work with.
Frank Catroppa
3 weeks ago
Outstanding Will definitely request him next time we use RS Andrews
Itz Pty
3 weeks ago
I’m so pleased with this company, they made the replacement of my furnace not only seamless but the customer service was exceptional.
Natalie C.
3 weeks ago
Great professionism and demeanor. Info on minor versus major options for replacement and repairs, led to no-pressure decisions within my budget.
Belinda Fears
3 weeks ago
Michael arrived on time. He was professional . Michael explained what he found. He explained what was necessary and what would help the unit run more efficiently.Very happy with this semi annual exam.
john kaminer
3 weeks ago
Terrry was on time, professional and courteous and explained
everything very well.
mack Reed
3 weeks ago
Grate, Grate, Grate, was experience I had with Chirs you could not have ask for a better technician. 😊
Mark McLaughlin
3 weeks ago
They showed up on time and kept me updated the whole time so I was not in the dark.
Terry Blasingame
3 weeks ago
Chris did an excellent job on the plumbing work.
Scott Nelson
3 weeks ago
Harold is the best
Linda Spencer
3 weeks ago
Ivan was super nice. Very professional and knowledgeable.
Lynette Moore
3 weeks ago
Brennan displays years of knowledge as a master plumber. He was able to figure out and repair the source of a perplexing plumbing issue. He explains everything clearly and is an all-around nice person. Thank you!
Deborah Wenger
3 weeks ago
Plumber came by to give an estimate for a new water heater. He took a look at the existing equipment and said that it's still in good condition and wouldn't need replacement yet, but gave me an estimate anyway. Very honest and professional.
Heater on the fritz? Frustrated with plumbing problems? R.S. Andrews is just a call away!


