Reviews

Very satisfied and pleased with Mr. Summary. He was able to reduce water pressure with new installation. Very professional and efficient. Mr. Summary is the best plumber I have encountered in aĺ my 72 years of life, extremely competent.

Pau Sum was great very professional and knowledgeable

Great job! Very thorough! On time, explained what he was doing. This is a first rate operation. I use rs andrews now also for all my plumbing needs.

Rich did a great job—very professional and knowledgeable. I would highly recommend him for any job.

Ivan was very professional, very nice and very informative

Wonderful job.

Very polite. Got right to work. Let us know we needed to change our filters more which was appreciated! Awesome guy!

James was thorough, knowledgeable, respectful and very helpful in diagnosing the problem and recommending the proper solution.

Amber was AMAZING and very knowledgeable about explaining all of our options. We are on a tight time schedule and she went over and beyond to make sure all installations were completed during this time line. She was able to save us a substantial amount of money on purchasing 3 separate air and heat systems as well as a water heater. ! We felt like we made a new friend that we could trust fully! Kuddos to Amber 👍👍

I had electrical work done.I was satisfied with the work I had done.I had very excellent customer service and I would use this company again.Max did a great job explaining everything and what needed to be done.

Absolutely impressed with the two gentlemen installers. They had challenges working in tight spots. They did not stop until the job was finished.

Max was amazing. He came out to troubleshoot an issue that I had and got right to the problem. He gave me ways to solve the issue which was very helpful. I was professional, polite and knowledgeable. I really enjoyed working with him.

David is proficient and performed thorough inspections and tuning for both of my gas furnaces

Keyshawn Johnnie was Great!! Excellent Customer Service, and knowledgeable.

I had a great experience with this company. The staff answering the phones, the men who installed the furnace, and the staff that performed maintenance and offered quotes were all so polite and professional.

I had a water heater installed on 5 Oct 2022. The whole process was very easy. The technician, Taylor Allen, was on time. He was very professional and explained what he was doing every step of the way. After installation he explained the things I should do that can extend the lifef the new water heater (such as draining the tank every two years and replacing the thermal expansion tank every four years). Overall I was very pleased with the job.

David Stitt was professional, knowledgeable and made us feel like we could trust him! We’ll definitely be contacting R.S. Andrews and requesting David with any future needs! Thanks David!!

Very professional and knowledgeable. I would say Daniel is a great rep for his company.

Jonathan was courteous and, on time. He explained the process and gave helpful steps on upkeep.

Wonderful job.

Great service

He did a great job and was very thorough and on time! Excellent and very knowledgeable.

Micheal provided Exceptional service and professionalism.

He was very courteous and professional

Todays visit from Anthony was a Maintenance Check up for my Heat/AC. He got here early and did a great job going over everything. He installed new filters 6/27. I’ve just started using RS Andrews and I’m very pleased with the service from Anthony and Ashley lining up my appointments.

Pau Sum did an excellent job and is very friendly nature and know the stuff. I would recommend RS Andrews service to my friends and families.

Daniel did a wonderful job! He assessed each situation very carefully and reviewed our plumbing configuration thoroughly! He did a fine job explaining both issues, probable causes, and his plan of action! Thanks very much!

James Neal was the tech who came out. He was punctual and thorough in his HVAC maintenance review of our two systems. He discussed recommendations and answered questions. I was very satisfied with his work.

I was very impressed with Mohammed Shah on the heating maintenance he performed. He had some recommendations for me to consider and did a great job explaining those, and, did so without pressure. Mohammed is knowledgeable, courteous and efficient. I really feel confident with the service he provided and with RS Andrews.

Jonte was very courteous. He completed the task in a timely manner and left the work area spotless.

Andrew Eisemann great kid very helpful

I had electrical work done.I was satisfied with the work I had done.I had very excellent customer service and I would use this company again.Max did a great job explaining everything and what needed to be done.

Great service and very nice technician that came out to our home. Very satisfied!

Comfortable and knowledgeable, efficient and professional! Drew is the best.

Paul was fantastic. He fixed my water heater. He was clear, concise, and professional. Absolutely no stress. Thank you so much for your great customer service!

R.S. Andrews provided outstanding service that I thought no longer existed.From the beginning to end appointment set up to service technician knowledge and professionalism, I was extremely impressed. I would recommend Service Plumber Ezequiel Soto to anyone that I care about that needs plumbing work.

Ivan is always awesome - very informative and always letting me know what the future state looks like and plans for action. I highly appreciate this as a homeowner!!

We've been longtime RS Andrews customers for HVAC and plumbing jobs large and small, and we've always been very pleased with their commitment to customer service and their knowledgeable staff. Blake was our representative today for our regular furnace maintenance. He was on time, very professional and knowledgeable, & clean and neat. You might find a company that charges a bit less, but you won't get this level of service and quality.

Mohamed came to my house to check our heater. He found the problem and fixed it. Such a nice and polite young man. Thank you Mohamed

Jonathan is always very helpful and professional. He always take the time to explain what needs to be done and answers questions. Very nice to work with him.

He could not resolve our electrical problem, but I am convenced he tried to the best of his abilities. But the outlets still do not work.

Waqas is a fabulous service technician! Friendly, efficient, knowledgeable. Patiently answered all my questions. It was a pleasure having him in our home

Luis Mateo was awesome. R S Andrews should be very happy to have Luis as an employee.

Nick was courteous and, on time. He explained the process and gave helpful steps on upkeep.

Excellent service! Timely response.

Max is great. Our house is 50 years old and presents some unique challenges. Max was more than equal to the task .

Mr. Dutka took care of everything. Thanks to RS Andrews for the rapid and excellent service.

Rich was very helpful and fixed our sink issues!

He explained everything to us and offered advice to what we should expect in the future!!

Everything went great, Nick was very nice and helpful.

Very professional , dependable !

They have fastest service, great plumbers and work was done well with good quality. I will use them in the future!

Amber was AWESOME. My furnace and a/c are being replaced. Amber showed up and she made this process easier...Every business out there could only hope for an Amber..THANK YOU and GOD BLESS YOU...Now, let me tell you, my service man James was amazing. I had no doubt when he left that everything was perfect. James went above and beyond all my expectations. He is truly a jewel for RS Andrews..I will only use this company. They are the best.

Collin was efficient, professional, and friendly. RS Andrews has not let me down.

Jaime was professional and very informative.

Drew did an amazing job servicing my AC unit and explained all the details, Thanks for a job well done

Great response and service time Great customer service and technician very professional.

Luis did a great job! He was very friendly and courteous. He diagnosed my problem quickly and got my heating system back up and running. I was very pleased and will use RS Andrews again.

Grate, Grate, Grate, was experience I had with Chirs you could not have ask for a better technician. 😊

There were 2 issues. Both were resolved. I didn’t know how to fix either one correctly so I called a professional and paid for the knowledge. Neil did an excellent job. I’m up and running without leaks. Thank you

Great job on setting up the electrical outlet for my stove.

Provided good and quick service.

Daniel, may have been the best and very knowledgeable plumber i have ever met. He was very respectful and knowledgeable about my repairs

Amber was AWESOME. My furnace and a/c are being replaced. Amber showed up and she made this process easier...Every business out there could only hope for an Amber..THANK YOU and GOD BLESS YOU.

Nick was patient, kind, very knowledgeable and efficient. Very satisfied. Thank you.

Brandon was on time very professional very efficient explained everything in detail so that was easy to understand.

Me. James Mays was Excellent in Customer Service & Satisfaction! With having great communication & giving options regarding our kitchen sink issues we would love to keep James as our service person

Showed up at exactly at the start of the time frame, polite, and knew what he was doing. Thanks!

Terrell Thomas from RC Andrew’s provided 5 star service. Routine AC maintenance, he explained exactly what the service included.

Five star service! Blake was efficient, friendly and professional. Explained everything so well and worked fast. Thank you!!

Excellent service. Friendly and explained in detail what he did. Thank you

Henry and Danny did a great job installing my furnace and air conditioner units

RS Andrews (via Paul Creel) did another wonderful job. My plumbing issue was quickly identified and corrected.

Robert from RS Andrews came to work on my hot water heater today. He was very professional, efficient and friendly. I have been using RS Andrews for a long time and have always had excellent service.

Let me just say Amber and the Technicians worked within my budget and was very impressed and pleased with everything. I will HIGHLY RECOMMEND them to anyone who needs service. Thank you R.S Andrews

Patrick did an awesome job explaining the inspection process and the findings. He answered the questions I had. He was courteous and professional.

The best!!!

Richard was great, very good at explaining how everything works with the GFI Could not ask for a better tech Thanks Richard for taking the time to explain everything to me

He was on time, very nice, he fixed my heat issue and he serviced me ahead of time and he made sure everything was correct before he left. Then he explained everything after ... He was awesome

Colin was amazing. Thorough and kept us apprised of what he was doing. I am a happy customer!

He did an excellent job! Showed patience in explaining my issues along with the corrective steps needed. He even convinced me to enroll in the maintenance plan. Looking forward to working with him.

This company is awesome and I trust them. Drew was on time, friendly, and thorough. He went above and beyond, and I really appreciate that level of service.

Kyle was awesome and very friendly

Just fantastic Professional Educational first class jn

My longtime tech at RS Andrews, David Rosati, was predictably on-time, professional, friendly, and efficient. During the course of performing a Winter maintenance check, he noticed my hot water heater was leaking, and brought this to my attention. Thank you, David Rosati! Well done.

Knowledgeable, efficient and friendly

Michael was very professional and knowledgeable. He explained the problems with my furnace systems to me.

Amber was excellent. Very knowledgeable and honest. She also worked hard to give us the best HVAC options and prices for our particular situation. No BS and no upselling. Fantastic experience.

Loren Palmer from R.S. Andrews came out to make some plumbing repairs for us. He was on time, friendly, knowledgeable, and took care in his work. We are extremely pleased with his service, the time it took, and the cost. Drew, who answered my call, was polite, helpful, and efficient in getting our service needs scheduled. We rely on R.S. Andrews for HVAC, plumbing, and electrical repairs and service.

Excellent service.

Neil is an excellent plumber. Easy to talk to, efficient and knowledgeable.

Mr. Raymond was excellent. He reviewed the findings and shared photos of the various conditions of the furnace. He was very knowledgeable about the unit and did not pressure for an answer. He gave me time to confer with my relatives about such a costly purchase without objection. Upon my decision, he answered my questions about the process and scheduled the job for the next day!!! I am throughly satisfied. Great representative for your company! I will refer others.

Daniel De Los Reyes dos an excellent job of explaining the issues with a house in seeking. He was in tone and very professional! Thanks Dan and RS Andrews.

Neil was fantastic. I was in a tough spot just before opening day and he came out after hours and completed my back flow testing. He was very professional and his customer service was top notch.

Raymond from RS Andrews did an excellent job of checking out my HVAC system and making recommendations of what I needed done.

This time, the tech was Nick who always is very professional and does a good job.

I’m not sure what just happened but Collin the technician said he did not do much but it started working. He had to order some parts and to install it will cost 💲560

Paul always does a great job and is always friendly and professional.

Ladarian was very friendly, responsive and addressed my questionsin providing a quote

Customer service was great. He was in & out in no time. Everything is working fine

Very knowledgeable and polite! Did a thorough look at all parts! showed pictures of parts that were worn and suggested a wonderful discount that the company was offering!!!

Took the time to listen & explain about our sewer line issues & solutions. Very professional & knowledgeable!

Jaime was professional and very informative.

Tim Golden always comes through! He is a true professional and is 100% accurate in his assessment of a problem. He has continued to resolve my issues and I would thoroughly recommend him.

Excellent repair and arrival on time!

Very polite and efficient and polite .

Super experience!!! ❤️❤️

Tim was excellent. He was prompt, professional, and an avid football fan. He, too, was helpful regarding preventive maintenance for my heating system. Good technician.

Ezequiel came out today to replace a broken shut off valve to one of my upstairs toilets. Super friendly, very knowledgeable. Took the extra time to answer all of my questions.

He was so polite and did a great job!

Ivan did a great job. He was not only professional but was very personable as well.

Our electrician was professional and efficient!!

Davis was very friendly, responsive and addressed my questions.

Kwame Kilgore was great. Explained options and answered all of my questions.

Brennan did a great job.

Amber was very knowledgeable, gave good education, very friendly and efficient with her time. I learned a lot.

Thomas was very knowledgeable of the situation that I had and was the best.

I just had a service call with Chris Melton to do an annual HVAC service call. I found him to be very professional and courteous. He explained everything that was done & discussed what I may be looking at in the future given the age of my system.

Wonderful job.

Great knowledge! Great personality and customer service!

I have used RS Andrews for a few years for my HVAC needs and they are always responsive, professional, and thorough. They are proactive in calling to schedule regular seasonal maintenance (if left to me to remember, it would NEVER be scheduled). The technicians are friendly, on time, and always work cleanly!

He did a very professional job found 1 problem that needs to be fixed a little later

Great service. Will request Drew again!

Anthony F. Did a great job. Quick, professional, and did great work on my Furnace tune up and capacitor change.

Insightful and informative!

Yonas as on time, friendly, and very professional. He did a thorough maintenance of our units. He explained everything he did to us. He wanted to know if we had any questions. He is an asset to your company.

I want to thank you from the bottom of my heart,for sending out Pau Sum to handle my problem. First let me tell you that I'm a senior old person, the kindness that I received from Pau and the ladies that I spoke with and your wonderful company, that I will never forget. Please excuse me, I forgot the ladies names that answered the call,and the calls to check on me.I was very upset and the gracious,sweetness and care that they gave me was awesome.I' alone and have no one to call. when I saw what was happening in my 7 yr.old home,I was scared to death. Pau, worked so very very hard to fix my plumbing needs and was so professional, he showed me kindness,and care. He explained everything that he was doing. It was very cold outside and he had the best attitude !!!!! He took the TIME to DOUBLE check everything before he left. Pau explained to me that I' going to need more repairs,AND GUESS WHO I'M USING !!!! I have already told several neighbors and RS Andrews and my experience. They also will be calling. This is a senior community,with old ladies,informed them there is no better safety and service.RS Andrews will be used alot in here,without being scared, or over priced for help. I can't say enough about how grateful I am to this wonderful company,that reallys know what CUSTOMER SERVICE IS. Thank you all for helping an elderly lady who was scared and didn't know to call. I know now,and I will be praising this company FOREVER. Thank you, Dianne Brannon, a very Happy Customer !!!!!

Entire experience with RS Andrews was outstanding! Scheduler was warm, friendly & made me smile. Dispatch was great & very accommodating. Eric Sanchez, the Tech was pleasant, curteous & very knowledgeable. He was thorough, explained options in detail & answered all my questions. I could not be more pleased with service.

Kwame was very friendly and professional, diagnosed and fixed the issue quickly! Great job! Highly recommend Kwame!

Very professional and detailed

My hot water heater went out in the evening. I called R. S. Andrews. This is my first time dealing with them. Next day Todd arrived on time and was very professional. He replaced my hot water heater in less than two hours and did a great job. I was very impressed with his product knowledge, not only his product line, but also with the system he was replacing, which R. S. Andrews does not carry. I highly recommend their products and services. Second Review: Dec. 2025 Hey RS Andrews, so you know, Ivan did a great job. He arrived on time, performed a routine maintenance check. He gave us some good advice for us to watch for in maintaining our system. He also told us about the special deal offered by you guys for heating and air conditioning. We signed up for it. Ivan was professional and friendly. He's a great representative for R.S. Andrews.

Victor was excellent. He was able to get my heat working. Than you!

In and out with no fuss. Got here on time... did what was needed. Very polite.

Xavier did a great job and got my furnace fixed so quickly!

Customer service was great. He was in & out in no time. Everything is working fine

On time. Friendly and professional.

Our first experience with RS Andrews was excellent! We needed a new thermostat. The technician was efficient and knowledgeable. We signed up for regular maintenance, too.

Completed job fast and was very professional.

Terry was thorough and explained things great 👍

Yonas, the technician, was very personable and efficient. He explained the difference in the filters that he was installing and when job was completed asked if I had any questions. Also recommended that the ducts be cleaned. Excellent technician.

Great job, came on time, very professional and friendly.

Lawrence arrived on time, explained what he needed to do to fix the problem and told me how much it was going to cost me. He was very professional, knowledgeable, and efficient.

MAX is the MAN! He came out to our offices on short notice & exceeded expectations; the importance of security lighting at a work facility with several young ladies was acknowledged; albeit there was concern about him being on ladder in the rain, but he completed the job despite inclement weather. Thanx!

Brandon with R.S Andrew's did a great job. Very professional.

My HVAC Technician, Chris Melton, arrived promptly today and was very friendly and professional. He checked my HVAC system and provided me detailed information regarding current status and operation levels. Overall, a pleasant experience and interaction!

Friendly and very knowledgeable!

Xaviar was everything we could’ve asked for and more! After being told we needed an entirely new system by a first company, Xaviar carefully examined our system and showed us how we could make a few minor repairs and cleanings to make it last at least 3 years more, made repairs for only $400. Our hero! Don’t look any further— RS Andrews was honest and accurate.

Excellent job. Explained each step he would be taking. I was very satisfied. James did an excellent job! He was able to resolve my water pressure issue in hardly no time. He was professional, friendly and efficient.

Grate, Grate, Grate, was experience I had with Chirs you could not have ask for a better technician. 😊

Shaqfat did an outstanding job on my heating maintenance. He was very thorough. I appreciate his personable manner. Thank you!

Great experience having Ezequiel has the plumber. He was able to diagnose the problem quickly and explained everything clearly before starting to work. He was very professional and made me aware of other issues that needed to be addressed to avoid potential problems in the future.

Great job…very friendly….professional …courtesy. Thank you for your service.

Great service. Thoroughly answered all questions. Very professional.

Amber was very nice and likable explain the process and help me get just what I wanted…great service repo

I was very satisfied with the service I received from Cory and Trey. They were on time, completed the job in a timely manor and were very professional and friendly.

Our AC / Heater finally threw in the towel after 11 years of keeping us warm in the winters and cool in the summers, so I finally had to call the people who sold it to us, RS Andrews. They gave it an autopsy and pronounced it was a goner. So of course, I ordered another one. Looking forward to another 11 years with RS Andrews.

Chris came out for my bi-annual maintenance on my HVAC. After completing the maintenance he let me know about parts that may need replacing in the next few months. He gave me all of my options with their estimates. He was very respectful and knowledgeable.

Max was very helpful and informative. Very good energy and talked to us through the entire scope of work.

Very knowledgeable and thorough in checking on the problem. Thank you!

Luke and Isaac were nice young men. Worked diligently and hard to clean my vents! I am happy now! Thank you

The service technician Alberto Fabelo arrived within the alloted time frame. He was very polite yet professional and experienced explaining the issues he found with my AC units. Also explaining Maintenance on my part that could prevent future issues. We have three properties and a family business that RS Andrew's has supplied HVAC systems and serviced for the last six years. They too are a family owned business and have followed up with us (like small businesses used to) on a few occasions to make sure we were happy with their products & services!

On time, courteous and efficient. Had some issues with my system. Gave me several options which I appreciated. Didn’t push the most expensive. Highly recommend!!

Anthony came over the day I called about our new a/c and heat fan. He explained how the unit worked and why it seemed to run constantly.

Kwame arrived on time and performed his duties well. He also explained our options and benefits that we have with the appliance manufacturer as well as R.S. Andrews. A very positive experience!

Jonathan Chapman came to work on my garbage disposer that was not working and had my dishwasher backing up water. I decided to ask him to about a shower head that I had thought of putting in my guest shower. Jonathan was also helping to train an apprentice. I kept hoping that I would not need to replace the garbage disposal. Jonathan cleared up the clog in my garbage disposal and replaced the shower head. They checked my water heater and found that the water pressure was too high because we had added a piece on the water heater. He turned down the pressure and performed these 3 items for the price of the water heater. My husband has Parkinson and cannot do anything. Most helpful were the notes on having these items checked in the future.

The technician is a professional craftsman, polite, on the point. He made all installments quite fast. I paid what was agreed earlier. 5 stars out of 5.

My hot water heater went out in the evening. I called R. S. Andrews. This is my first time dealing with them. Next day Todd arrived on time and was very professional. He replaced my hot water heater in less than two hours and did a great job. I was very impressed with his product knowledge, not only his product line, but also with the system he was replacing, which R. S. Andrews does not carry. I highly recommend their products and services. Second Review: Dec. 2025 Hey RS Andrews, so you know, Ivan did a great job. He arrived on time, performed a routine maintenance check. He gave us some good advice for us to watch for in maintaining our system. He also told us about the special deal offered by you guys for heating and air conditioning. We signed up for it. Ivan was professional and friendly. He's a great representative for R.S. Andrews.

Ladarian Raymond is outstanding in his service and his knowledge of the HVAC systems. He is on time and thorough. He gives honest advice and know the products. Great asset to RS Andrews. Thanks Marsha Raeber Beyond was the service tech and he is outstanding, thorough and great in customer service. He takes his time and does a great job. He is neat and clean and respectful. Thank you. Marsha Raeber

Chris did an outstanding job. His service was thorough and professional. L. Green

Luis and Richard were very professional and knowledgeable!

David definitely exceeded my expectations! He is very professional and knowledgeable .

Mo was great told me some issues I need to take care of shortly very nice

Daniel came to our house after hours when we called him about a water leak in a toilet he worked on previously. Turned out the problem is not related to anything he did previously. He scheduled an appointment to replace the toilet tomorrow. Daniel has been to our house twice, and we trust him implicitly. Good employee. Toilet has been replaced. Good job!

Travis did an excellent job.

The price to replace my service line was much more than other companies quoted, but RS Andrews did it much sooner and they were more responsive than one company. James Mays, the plumber, was a pleasure to deal with. He was also competent and accommodating.

Mr. Melton was very professional and extremely knowledgeable. He was thorough and yet quick and to the point. Diagnosed and made recommendations. Would highly recommend.

The professionalism of Mohammed Shah was at an all time high. He provided exceptional customer service and gave me insight on how to proceed in the future. Thanks to Mohammed Shah.and R.S. Andrews.

The technician who visited my home was very courteous and kind!

Daniel did an excellent job. I would recommend him to anyone needing plumbing service.

James did an excellent job!!! He always is professional and always knows exactly what needs to be done!!!

I was very impressed with the technician. He was so thorough and it was a 95 degrees day.

He was courteous and, he broke down the process clear and concise. He also gave me an estimate on my options to fix my issue, both long term and short. Follow up. He came back and did the repairs and the install. He did all the tings he said. I could not be happier with the service and Jon

Luis is professional and very knowledgeable!

Very professional experience, with good detail over work done and also needed.

Rich is our plumber!!!! Rich is definitely fantastic & the best in his field! Knowledgeable professional very neat as soon as he comes into your home & truly there is nothing that happens out of the ordinary that he can’t handle.

He did a great job and answered all my questions.

Terry was thorough and explained things great 👍

Completed job fast and was very professional.

My technician was polite and knowledgeable. We discussed my issues of concerns and he explained every thing to me. I am very pleased Thank you

The technician was on time and performed a thorough inspection. I was pleased.

The technician found that the screw was loose on the small gas line. He repaired and replaced. He did a great job. Thank you!

He was very courteous and professional

Great experience - showed up on time, friendly technician and did quality work

Friendly knowledgeable

Terrell came out and found the problem immediately and got our heat back in working order.

Luis was courteous and professional. He did a thorough check on my systems. He explained all that he did. I was very pleased with his performance.

Mr Mays was a great plumber and a very nice guy. He did his work and explained everything along the way. When he finished, he asked me at least 3-4 times if I had any questions. I feel very confident in his work. I would like to see Mr Mays when I have any plumbing issues.

Friendly, efficient, thorough.

Knowledgeable service tech!