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Reviews
Real Stories. Real Smiles.
At R.S. Andrews, delivering smiles is more than a motto, it’s our mission. But don’t just take our word for it. Hear from customers across the greater Atlanta area who’ve experienced our commitment to exceptional service firsthand.Anyhony Thurman
17 hours ago
My Service guy was Justin , and he was awesome that's the kind of service i can appreciate 100 percent the guy is great with customers 👍
Colleen Ghilardi
1 day ago
He diagnosed the problem quickly and trouble shot the repair. When a pipe broke he quickly stopped the water flow, wet vacced the water and called in a cleaning service for the wet basement.
Lots of good energy and knowledge.
Valerie Baumbach
1 day ago
Rich did a great job—very professional and knowledgeable. I would highly recommend him for any job. He was on time, explained everything to me, did an excellent job and left everything nice and clean. Rich really knows what he’s doing!! A real professional.
Connie Black
1 day ago
Josh was friendly and professional. After completing the service, he was kind enough to take something down that was too high for me!
David Strickland
1 day ago
Fast service and reasonable pricing.
Brenda Inwood
2 days ago
Blake was professional and friendly. He explained what he did and how the system was working.
PneumaFaith Ministries Inc.
2 days ago
Paul was extremely helpful with fixing the faucets leakage in our break room. He explained what needed to be done, cleaned up after the job was completed and prior to the job explained the cost associated with each task. We would not hesitate to call RS Andrews again for future needs
T’Sheila Mungo
2 days ago
I had a leak in my ceiling directly above my garage. I called RS Andrews on a Tuesday morning and was able to get someone out the very next morning to take a look at my issue. Someone could’ve came the same day, but next day worked better for me.
Robert came out the next morning & was amazing! He found the issue, while also explaining in detail what was wrong and what needed to be done. He fixed my leak in no time and answered any questions that I had.
Robert was efficient, professional, and detail oriented! I would definitely recommend this company. 10/10!
Lisa Davis
2 days ago
Mateo was professional, courteous, and thorough in performing routine maintenance on my HVAC system.
Raylene Reese
2 days ago
Brandon Smith was the RS Andrew’s plumber that completed a massive repair in my son’s front yard. He was so professional and knowledgeable. It was a major undertaking, and I could not have been more pleased with the way it turned out. It took several hours to complete. Him and the entire crew did beautiful work to my yard.
Marcia Hancock
2 days ago
Will is very kind and knowledgeable
Great job
Nelson Rivera
2 days ago
Mo has been to our home before and always has been courteous and explains everything to our understanding. Very polite and efficient in his work!
R. Alan Olson
3 days ago
Great job. Very kind, professional, and thorough!
Ellen Dunham-Jones
3 days ago
Justin helped us untangle very old wiring and bring it up to date, all the while educating us about the different options going forward. Thank you Justin!
Kenneth Gregor
3 days ago
He was very professional, knowledgeable, and helpful. I felt he was very competent and understanding.
Willie Ziavino
3 days ago
Excellent service from Anthony. Thanks
Susan Richards
3 days ago
John is knowledgeable and did and an excellent job.
Tracy White
3 days ago
James did an excellent job!!! He always is professional and always knows exactly what needs to be done!!!
Srinivasan Ramaswamy
3 days ago
Amber was excellent in her presentation. She answered all my questions.
1954DCE1
3 days ago
Brennan P. has been to our home several times for plumbing issues. Not only does he do great plumbing work, he is delightfully pleasant and courteous. He’s very conscientious about his work, about communicating with the customer via texts and calls, and about arriving on time. It’s a pleasure to find someone who takes pride in their work.
Matt Gross
3 days ago
Max Borrelli from R.S. Andrews came out to look at some electrical issues for us. He was on time, friendly, knowledgeable, and took care in his quote for us. We are extremely pleased with his service.
We will continue to rely on R.S. Andrews for HVAC, plumbing, and electrical repairs and service.
Allie Kinney
4 days ago
Christopher was so helpful installing a new toilet and fixing an existing one for us! Very kind, efficient and fairly priced service. Thank you!
Tony Richards
4 days ago
Awesome experience.
Linda Chipko
4 days ago
Associate came out as scheduled. The call was for an estimate on additional insulation. He seemed knowledgable and was able to answer my questions with understandable explanations. Very pleased.
Dennis Smith
5 days ago
Called to get an appointment for one of my heating units that was not coming on (during a cold snap). Fortunately I could get an appointment with the technician who performs my routine maintenance, every spring and fall. . My appointment was for a four hour window the next business day. I received a call and a text of my technician, Ivan, arriving at the beginning of that four hour window. After his arrival we discussed the situation. He analyzed the situation and explained to me why the unit was not working properly. A blower motor was not working.
Ivan ordered the part(s) and will be installed as soon as they come in. Pleased for a quick turnaround appointment and a quick answer to my concerns. RS Andrews works hard to keep their customers smiling.
Kimberly Alexander
5 days ago
From the initial phone call to the actual visit on-site, everyone was professional, kind, and responsive. I was scheduled a same day visit after hours! Ezekiel was quite helpful in not only locating but sharing his knowledge and expertise as he helped navigate my burst pipe and caved in ceiling. He made an overwhelming situation feel like it was going to ok and under control.
Clint
5 days ago
Fast response, good work.
Kia Crawford
5 days ago
This review is based on a home visit. RS Andrews provided a plumbing estimate to my husband yesterday morning. We were very pleased with the experience with our tech, Mohamed. He came out to our home first thing Friday morning and provided a quote for a major plumbing repair. During his time with us he listened to exactly what we needed and provided information for what we specifically asked for without demanding extra unnecessary fees from the client who is already faced with a stressful and expensive situation. He was very polite and knowledgeable during the visit and provided a quick and detailed quote for the requested job. Regardless of outcome of our particular situation, they have gained an ambassador. We appreciate great customer service. I would certainly recommend calling RS Andrews for any plumbing or HVAC needs!
Doris
6 days ago
Very professional and nice
Brian Cody
6 days ago
Great job, very professional. I would recommend them always.
lisa gilmore
6 days ago
We had a great visit from RS Andrews today, the representative Amber was so informative and knowledgeable. I feel confident about making a good decision about our AC unit.
Terry Kahle
6 days ago
RS Andrews came in and solved and repaired a chronic problem with a drainage pipe in our crawl space. Much appreciated!
stanw74
6 days ago
Travon was very knowledgeable and professional. The company however needs more cohesion between electrican, plumber and the timely process of providing estimtes. It's been over a week now and I still do not have a comprehensive quote for HVAC sysstem installation with gas furnace. Competitors have been able to give me a quote upon initial consultation.
Victoria Swinburne
6 days ago
Not only is Mohamed a master plumber, he is a very nice and caring individual. When it was discovered that I purchased the wrong type of water heater, and started to get upset, he was calm and reassuring. He went out of his way for us, in many ways.
We couldn’t be happier with the service and our purchase of a new water water heater thru Mohamed and RS Andrews and will be a customer for life.
Michelle Calhoun
6 days ago
Zoned HVAC was running non stop, not cycling off and one zone was not distributing heat adequately.
Terrell arrived as scheduled . He was very thorough in investigating the issues I was experiencing. His troubleshooting efforts identified the problem/resolution which required a part to be ordered.
Terrell answered my questions and explained next steps after order placed. .
This was my time using RS Andrews. Very satisfied with the diagnostic services performed and the expertise of the technician.
Karen McCarty
6 days ago
Jaime was wonderful… he worked around my schedule, pointed out some concerns about my 60 year-old systems and left with plans for further work. Very careful not to let my cats out!
Timothy Dixon
7 days ago
Did a great job. Very knowledgeable team. Efficient!
Holly Barker
7 days ago
Luis Mateo with RS Andrew’s was extremely knowledgeable, informative, and respectful. He did a great job! Thank you Luis!
Gail Marable
7 days ago
I had my ducts cleaned by RS Andrews. Jose and Jayquon did a fantastic job. They were on time, thorough, respectful of my home, and answered any and all questions I had about the procedure. They cleaned up when finished, leaving no traces of the job behind. I highly recommend this company and Jase and Jayquon.
Sharee Wood
1 week ago
Robert was awesome! He’s the third plumber I had out to fix my drain problem and the first one to actually fix it. I would definitely recommend R.S. Andrews.
Arthur Fairley
1 week ago
very!!! Good!! give him A RAISE
Johnny Rolader
1 week ago
Both DAVID & LUKE DID A GREAT WONDERFUL JOB. I'LL GIVE THEM 100%
Matt Steinmann
1 week ago
Lakai was polite and professional and did a good job troubleshooting our system. Great customer service!!!
Winfred Denham
1 week ago
Robert was very thorough with his work and explaining things.
bridget Strozier
1 week ago
He was very professional and knowledgeable. Informed me of all options so that I could make an informed decision.
James Allen
1 week ago
I had a busted water pipe removed. Commend this professional courtesy and knowledge about the problem I had. His recommendation were excellent. I would recommend my highly knowledgeable Plumber to anyone. Thanks RS ANDREW PLUMBING.
Scott Stovall
1 week ago
Luis Mateo was great. Respectful, kind, thoughtful, explained what he did an was doing. Even the dispatch people were great and patient. Contracted with them for years. Well done.
David Gregory
1 week ago
I could ask for better service than I have received from RS Andrews Electrical. Starting with setting up the appointment with Drew. He was pleasant and professional. He handled my concern with compassion and explained the process as it would transpire. Come the appointed date and time, I received a call from a dispatcher. She continued the professional and courteous tone letting me know my electrician was on the way. Travon, I simply cannot say how pleased I am with his professionalism and the high level of customer service he provided. He seemed to know where the problem was but checked all other elements that may cause problems in the future. Finally, the cost of the service was below what I left, estimated. That is always a good thing. Yes, when Travon left, I had a R S Andrews smile on my face. Could not have asked for better.
Anita Crosby
1 week ago
Technician was friendly, knowledgeable, helpful, and timely.
patricia ham
1 week ago
Thomas was great and did a great job fixing my leak. Would recommend your company to anyone who needs dependable and expert help. Thank you again
Robert Childs
1 week ago
Amber Magnus visited us on Jan. 27 to consult with us about the future replacement of our HVAC system. We had a rich and robust discussion regarding what was out on the market. Amber was extremely knowledgeable and up to speed on current trends, equipment options, means and methods. We came away with a clear path forward when the time comes.
Thank you so much Amber!
RC and KC
Ibilola Gasper
1 week ago
Jason was very professional and cautious. He was very thorough with the job and he explained the cause of the electrical problem and rectified it. We really appreciate his professionalism.
Patricia Battaglia
1 week ago
Justin is not on your app. Please add him. He was very polite and professional and personable! He spent the day putting up 4 Chandeliers for us. We were very satisfied with the work. Will definitely use RS Andrew’s again if needed.
Dohrman Crawford
1 week ago
Travon Jackson did a very thorough job of tracking down a difficult electrical problem. I was very pleased with his knowledge and personable personality. Great job Travon, and kudos to RS Andrew’s for having such an excellent person on their staff.
Natasha Anderson
1 week ago
James Roche Jr did a excellent job. He was friendly and professional. He explained the situation and gave me options. He had a great attitude and work ethic.
michele mcfadden
1 week ago
Great job! Personable.efficient.timely.
Michele Pierre
1 week ago
Xavier was great. He was right on time, very polite and was able to repair my HVAC on the spot.
Hanna t
1 week ago
Richard Olyervis is an excellent plumber. He was very thorough and professional in his work. I had a leak in the bathtub drain and the hot and cold water were reversed on the bathtub faucets. He diagnosed the issues and fixed everything carefully and correctly. The work was done thoroughly and with great attention to detail. I’m very happy with the results and highly recommend him.
Betty Griffith
1 week ago
Nick Hulsey represented RS Andrews in an outstanding fashion. Professional, caring attitude, and so very, very knowledgeable.
Sharon Love
1 week ago
Emergency call frozen water line to an apartment bldg with over 100 residents. RS Andrews completed the work quickly. We will always call you guys.
C Mack
1 week ago
RS Andrews to the rescue again. I don’t know what I’d do without them. The hard freeze knocked my pipes out of commission and they sent Pau out to assess. Within minutes he found the problem, gave me the estimate, and to my surprise was ready to start the repair immediately. After all these crazy temps in Atlanta I just knew I’d have to wait for the actual repair! But nope! Pau explained the issue thoroughly, made sure I understood what needed to be done, and was done a lot faster than I had expected due to the tight space and timing. Thanks again RS Andrews! AI can’t fix a busted water line!
Joan Schoppe
1 week ago
The men were polite and efficient. They answered all my questions and explained what they were working on.
K Ram
1 week ago
Eric was very patient, helpful, and answered all of my questions.
Mick G
1 week ago
Efficient. Got job done quickly
Sohum Naik
1 week ago
Jonathan Balom did an amazing job! He is very thorough and professional. Highly recommended asking for him and working with RS Andrews.
Mark Hieb
1 week ago
Anthony is a FANTASTIC service man. Very polite and he knows what he's doing.
Margaret Townsend
1 week ago
Very helpful, organized and complete. Solved my problem.
Jamy Wright
1 week ago
I almost can’t believe the level of service we receive from RSA! Everyone is so nice, helpful and thorough. What a gem of a company to work with!
Bryan Raker
1 week ago
Tim was on time, professional and was able to diagnose my HVAC issue quickly. He also didn't push any unnecessary repairs on me, which I appreciated. Really happy with the service!
Dennis Smith
1 week ago
Called to get an appointment for one of my heating units that was not coming on (during a cold snap). Fortunately I could get an appointment with the technician who performs my routine maintenance, every spring and fall. . My appointment was for a four hour window the next business day. I received a call and a text of my technician, Ivan, arriving at the beginning of that four hour window. After his arrival we discussed the situation. He analyzed the situation and explained to me why the unit was not working properly. A blower motor was not working.
Ivan ordered the part(s) and will be installed as soon as they come in. Pleased for a quick turnaround appointment and a quick answer to my concerns. RS Andrews works hard to keep their customers smiling.
Tom H
1 week ago
David is a trusted, knowledgeable HVAC technician. He is always professional and personable. He gives updates as he locates issues and always gives his best expert advice. R S Andrews is reliable and I can count on them to deliver great service. Their dispatchers are great at getting you service ASAP. And I like when they answer the phone they identify themselves and ask “how can we make you smile today”, a great tag line, from a superior company.
Suresh Visvanathan
2 weeks ago
David is very friendly and accommodating. Very accomplished and found the issue in the leak and fixed it immediately. Thank you ! L
J Worlds
2 weeks ago
The knowledge and professionalism of Mohammed exceptional. His customer service was top notch. Thanks to Mohammed and R.S. Andrews.
Cary DiCristina
2 weeks ago
Knows his stuff. Got in and out in record time.
Elizabeth McLean
2 weeks ago
I highly recommend RS Andrews for their professionalism & expertise when caring for my AC & Heating needs! They are are prompt & fair about their cost! I get the Annual plan to take care of my unit & discounts if additional parts are needed.
Bruce Chambers
2 weeks ago
Jaime was knowledgeable and very professional. He showed up on time and was In and out.
Vonda McDonald
2 weeks ago
Furnace was acting up this morning. RS Andrews fit in a technician to come out as available. Quick call back and response with friendly and courteous staff. The technician, Andrew F., arrived in a timely manner, was extremely professional and friendly and corrected the issue. Highly recommend.
Dean Anderson
2 weeks ago
Excellent services, very knowledgeable technician. Would not hesitate to call again for service.
Lucretia Mitchell
2 weeks ago
Neil was very professional and answered all my questions. And explained what repairs he was doing and why.
Mary Ann Ginn
2 weeks ago
I was very pleased with the work Gary and another plumber did to fix my bathroom faucet. Both plumbers were very informative, clean, and polite. I certainly will use them again.
Tommy Phillips
2 weeks ago
James showed up as promised on the weekend and has us going toward having hot water again in the coldest of winter...
Nancy Wilkinson (Decorate Decatur)
2 weeks ago
Quick, polite, knowledgeable, friendly. Got our frozen pipes taken care of quickly and professionally.
Joseph
2 weeks ago
Mo was great! Even showed me how to fix the problem for the future!
Give this guy a raise.
Kristie Ingle
2 weeks ago
Nick was great! Thorough and took his time explaining everything in great detail! Super friendly as well!
Joe Gennette
2 weeks ago
Blake responded ahead of a deep February cold spell. He was personable, knowledgeable and responsive. Unfortunately R S Andrews does not repair Bryant Furnaces that are 55 years old like mine. Blake did agree to inspect the unit and attempt to identify issues. After our joint inspection he said he concurred with my efforts to maintain and keep the furnace running, said he thought it would be safe to operate under careful surveillance, but he recommended replacement. I scheduled a date to prepare an written estimate.
Jeff Niedbalski
2 weeks ago
Very professional and friendly. He did a great work
Jerry Vach
2 weeks ago
GREAT TECHNICIAN - Professional , friendly, and welcomer of questions.
Robert Lee
2 weeks ago
Very component young man and easy to communicate with.
sophia martin
2 weeks ago
Mr. Blake was very knowledgeable and respectful. He did a fantastic job.
Leon Alexander
2 weeks ago
Did a very good job
Jerry Schull
2 weeks ago
The technician did a great job and was very through. Always impressed with RS Andrews. Pau Sum did a great job. And he worked til 1:00am. Oh, and one more thing.. craftsmanship was great.
Anita I. Hale - Real Estate
2 weeks ago
James Mays was knowledgeable, professional and patience.
CDG
2 weeks ago
Great Company
Love doing business with RS Andrews. They are simply awesome
Kimberly Richardson
2 weeks ago
RS Andrews has provided reliable, honest and quality plumbing and electrical services for us for several years. Don’t hesitate to give them a call.
Faith 257
2 weeks ago
Very good company. Service Technician did an excellent job.
Harlen Ernest
2 weeks ago
Great guy; patient and calm! I would truly recommend him!
Shuntell Hayes
2 weeks ago
Robert was GREAT!!! He tell me what the issue was how to resolve it what he had to do to fix it and what the price would be. He was very professional and knowledgeable. I will definitely use company again.
Michele Pierre
2 weeks ago
Xavier was great. He was right on time, very polite and was able to repair my HVAC on the spot.
stanw74
2 weeks ago
Daniel is very knowledgeable? Courteous and professional. Hopefully his quote is within our budget and we can start the project.
Carlos Alvarado
2 weeks ago
Patrick and Marsha did an excellent job fixing the AC exterbal insulation cord.
Jack Merritt
2 weeks ago
Drew did a great job of diagnosing and fixing a long standing problem with our furnace.
Janene Crosland
2 weeks ago
Great customer service guys
Sheila Kelley
2 weeks ago
Michael did a wonderful job
Michelle Hackbardt
2 weeks ago
Jonathan was very knowledgeable and installed our new smart thermostat immediately. So happy.
Ronald Jones
2 weeks ago
Crew lead by Kadonna and Chris installed two AC’s and two new furnaces within a day. The two furnaces were located on separate floors. Care was taken to protect our carpet and floors. Technicians took there time to explain how they charged the AC’s, used nitrogen to clear clog condensation lines. Following installations, they demonstrated what was done, maintenance of furnaces, and operation of newly installed thermostats.
E Peitso
2 weeks ago
Can’t say enough good things about Luis. He was thorough with the service, but more importantly, he was so patient and helpful with answering all my questions and giving me recommendations about my system. Thank you!!!
Diane Sarvis
2 weeks ago
Jean was professional, kind and respectful.
Carol Chiarella
2 weeks ago
Paul, our plumber, was exceptional and provided expert and efficient service. Thank you, Paul.
Florence Fisher
2 weeks ago
Yonas did an outstanding job with a heating issue I was having. He went above and beyond
to resolve the problem.
Thank you!
Tk Read
2 weeks ago
Blake was professional and friendly. He answered all my questions and I am very happy with the service. I use RS Andrews for both my business and my home and they always treat me right.
Alex Cochran
2 weeks ago
He was able to diagnose and repair the problem and explain what he had done.
Mary Griesmer
2 weeks ago
Anthony did a great job checking the heating system and made some adjustments. He was very professional.
Dave Wilson
2 weeks ago
Great service, very knowledgeable
Karen Sasine
2 weeks ago
Quick, fixed the problem and he felt very knowledgeable
Linda Stupakiewicz
2 weeks ago
Tech Anthony French was attentive and thorough. He was here for semi-annual checkup and maintenance. I like that I receive an after-visit summary of the work that was done. With my annual maintenance contract, the visit was no charge and I am satisfied with his work.
Annie Peterle
2 weeks ago
Efficient, knowledgeable, pleasant- couldn’t ask for better!
Laura DeAlonso
2 weeks ago
RS Andrews has always been very responsive and the service representatives are very knowledgeable when they come to my home for the bi-annual service visits. Today was no exception! I was very impressed with our technician today. He was friendly, knowledgeable and extremely easy to work with.
Lucretia Mitchell
2 weeks ago
Calvin is very professional and answered all my questions. And explained what repairs he was doing and why.
Jerry Schull
2 weeks ago
The technician did a great job and was very through. Always impressed with RS Andrews. Pau Sum did a great job. And he worked til 1:00am.
Kimberley Wilson
2 weeks ago
1/28/26: punctual, reliable, knowledgeable
Cassandra Odoms
2 weeks ago
Our main water burst this morning and R.S Andrews came to the rescue in a very timely manner! Jaime was awesome! He explained everything that he was doing and after completing the work showed me a photo of the repair. This could have been a disaster without the right company. Thank you 😊
Celeste Nettles
2 weeks ago
David replaced my GFI outlets. As always, he was very courteous and very knowledgeable.
Candace Harris
2 weeks ago
Prompt, efficient and thorough. Could not have better service.
Alejandro Rodriguez
2 weeks ago
Drew was excellent! Very knowledgeable and transparent! Thank you Drew!
Patricia Chandonia
2 weeks ago
Jonathan Balom just completed the winter maintenance on my furnace. He was courteous, professional, and thorough. I am always confident that when Jonathan comes to my home his work will be excellent !! Everyone should have someone like Jonathan to service their furnace!
Sharon Dewitt
2 weeks ago
He was very efficient and did everything with care and quickly.
Roger Gallivan
2 weeks ago
Great job
Robert Childs
2 weeks ago
Terrell did a fantastic job troubleshooting and repairing my furnace! He was methodical in his approach to finding what the problem was, and within an hour he had us back up and running!
Awesome job!
Thanks Terrell!
RC and KC
Connie Thomas
2 weeks ago
Luis Mateo was very good and knowledgeable.. we appreciate his advice. Thank you!
Joann Weaver
2 weeks ago
Tectwas professional friendly well groomed. Overall a very nice pleasant person.
William Paul
2 weeks ago
Great job-very professional and competent!
Louis Fernandez
2 weeks ago
David Rosati was very professional and checked out our new heat pump. He added vibration dampers to help with the noise the system was making and then proceeded to make sure it was working well. This was very much appreciated as we have been experiencing temperatures as low a 8 degrees. I'm always happy when David comes to service our HVAC.
Terrell Thomas was very thorough and professional. i was very pleased with his service. He checked out both heat pumps and the three zones in my house and assured me all was working properly, a necessity with 24 degree weather.
Both David Rosati and Amber Magnus were exceptional!
Amber Magnus was very professional and quite helpful and knowledgeable!
David was very thorough and did a great job as usual for R.S. Andrews employees. David explained everything he was doing and I enjoyed the time he spent explaining everything.
Terrell did a great job and explained all he was doing and why the capacitor needed to be replaced. i was very happy with him.
Nick Husley did a very thorough job. He was prompt, friendly, and answered all questions wel.
Nikia was very thorough in checking out the AC system. I feel he was extremely honest in pointing out future repairs that may be needed.
Nakia again was very thorough checking out the heating system.
Ivan Medina was prompt and thorough in maintaining the AC system. He explained what he was doing and why some part needed to be replaced. He showed me the readings of the failing parts and the readings on the replacement parts.
Steve Goodman
2 weeks ago
Amber was very thorough and a pleasure to worked with!
Rungie McKinnon
2 weeks ago
Chris was very professional and his work skills are the best
Alecia Kissel
2 weeks ago
Robert H was quick with his problem solving and resolution after my pipes burst after freezing. He was also very kind to share with me his supervisor's information in the event that I need to follow up for expert testimony due to irresponsible development on my home and in the neighborhood. Really appreciated Robert's help and understanding of the stressful situation. The cost was the cost although I wish it was lower I needed this emergency resolved.
Amy Kimball
2 weeks ago
I feel so confident in R.S. Andrews! They do outstanding work, they are right on time, and they respond quickly. They are my go to company for any repairs that I need in this arena! I will call them again and I have used them for the last 10+ years!!!!
Shirley Quarles
2 weeks ago
Mr. Blake did a very good job explaining my leak problem and the required work to fix it. He repaired the problem as explained. Great job, Blake.
Tracy White
2 weeks ago
James did an excellent job!!! He always is professional and always knows exactly what needs to be done!!!
Ishia Alexander
2 weeks ago
Daniel saved us today from being without water for the night. Much appreciation for him. And because of him I will use this company again.
Paul Riopel
2 weeks ago
Max was extremely professional and knowledgeable. We had an emergency electrical issue and RS Andrew's came through like they always do. Highly recommend them and Max!
V Harrison
2 weeks ago
Chris was great! Friendly & explained the job. What I’ve come to expect from R S Andrews. Totally recommend!
Thorulf Rexxar
2 weeks ago
Ezequiel was very knowledgeable and helpful. He identified the problem I was having and made excellent recommendations on how to proceed. I definitely recommend him as a plumber.
bobby johnson
2 weeks ago
Daniel was very helpful and knowledgeable. Also approachable and easy to talk to.
Milton Silberstein
2 weeks ago
Jonathan came in and knew what the problem was right away. It was very professional. He saw the problem he was gone within 15 minute 20 minutes. If I have any other problems I would like for him to come back.
J Kelly
2 weeks ago
John was very professional and helpful. A great plumber to take care of any of your plumbing needs.
O. Joseph Warner
2 weeks ago
He's the man
Chris Keysor
2 weeks ago
RS Andrews stood behind there work and had the electrical expertise to ensure that everything was safe.
Mary Griesmer
2 weeks ago
Waqas was extremely helpful in providing solutions for some heating issues. He is very knowledgeable and provided clear explanations to my questions.
charlie leibrandt
2 weeks ago
I had a water leak by a basement toilet with water leaking into garage. Chris diagnosed that I had a clogged main line.He fixed the problem 90 mins! Very happy problem is solved!
Colleen Ghilardi
3 weeks ago
He is knowledgeable and polite.
Fred Smith
3 weeks ago
We trust Harold completely to keep our generator up and running! When he services our generator, we are confident everything will be done right. And he answers any questions we have.
Heather Pequignot
3 weeks ago
Same day service for a very old ruptured tank. New tank installed and is much better than the one that came with our house.
Service tech was quick, efficient and friendly.
Kristina Buck
3 weeks ago
Our tech, Mohamed, did a great job checking the gas line to the fireplace. We are grateful to him, and RS Andrews, for helping us on such short notice so we could prepare for a winter storm event.
Jim Terrell
3 weeks ago
The technicians that installed my equipment were very professional and we’re very knowledgeable and efficient. I would strongly recommend them to anyone.
Mable Williams
3 weeks ago
Jamie was early to the call which we appreciated very much. Friendly and very qualified. We will definitely call when we need service again. If I could I would give them 10 stars. The lady that answered the phone when I called was extremely friendly and helpful. When I hung up I felt like I had made a friend
Ruth Neal
3 weeks ago
Very knowledgeable. Very efficient. Very helpful.
Charles Glenn Walls
3 weeks ago
Very good job! But charging me $413 for less than two hours of inspections and some work seems pretty high. I should have listened to my wife to get several estimates first.
Etienne Puckett
3 weeks ago
Nick Hulsey of RS Andrews was exceptional in his knowledge and did a great job. He was very methodical in his service and very communicative in sharing his observation, what he serviced and with his recommendation. Lots of confidence in Nick.
Josh Lipkin
3 weeks ago
James did a wonderful job. Stayed late until everything was complete.
K R
3 weeks ago
RS Andrews is an Atlanta institution and continues to be an excellent service.provider. After our kitchen sink clogged, two handymen failed to show up. On the 6th day I called RS Andrews and they arrived promptly the next morning. The gentleman arrived worked diligently, explaining to me, each step of his work, and what he had found, discovered that he needed a additional tool, and instead of leaving, he called another Service technician to bring the tool and join him. The sink clog was severe, and the two of them worked for several hours, until it was finally resolved. Both young men were pleasant, manly, did not speak on their cell phone and a loud voice while they were in the house, they were intrusive. They were considerate of me when I was on the phone and most importantly, they did not abandon the job because they needed another tool.
I believe that they will both be fine businessman, and they were wonderful in their performance. I would not hesitate to use them again. My husband had scheduled the handyman, thinking it would be less expensive. Lesson I wish I had learned in my teenage years instead of in my 30s is that one is merely Pennywise and pound foolish to Attempt To Find inexpensive labor or paint offense when time is precious and in the end, you spend more trying to get the work done, buying the materials, etc. RS Andrews is a good value. Time is all that we have, once spent it can never be recovered. The real cost of services is time, dollars, solutions and whether the work lasts.
N C Sampson
3 weeks ago
Always great and knowledgeable service. Highly recommend RS Andrews for all home-condo/townhomes HVAC, Plumbing, Electrical, etc needs. You will get quality services.Also, join the Smiley program.
JeffS
3 weeks ago
I appreciated Loren helping track down my gas line issues. He approached the problem logically and inspected equipment before resolving my issue. Will continue to use RSAndrews as needs arise
K.M. Rem
3 weeks ago
Flexible, prompt scheduling - showed up on time quoted and performed tasks professionally. Will continue to work through RS Andrews for future needs.
Percy Koo
3 weeks ago
Update Friday 01/23/26:
After going with Paul’s recommendation to replace 2 parts above the water heater tank, it seems like it is not leaking anymore in the drip pan! Gave it 24hours to see if the pan was dry, and it is! Greatful for Paul’s expertise and saving us $$$ to not replace the entire unit yet. We will monitor it for another few days. Thanks again, Paul!
Paul was very knowledgeable and gave his expert advice on our water heater issue. We are going with his recommendation to replace 2 parts instead of the whole water heater. I am confident that he is right. Thanks Paul and see you in the morning for completion!
Kathleen
3 weeks ago
Friendly informative
Michael Streibel
3 weeks ago
Chris Jones - a hard-working employee of R.S. Andrews.
Reported a water leak issue. Chris arrived and went right to work to determine to source of our leak. For further assistance he referred us to a company who specializes in water damage repair etc.
Chris followed up with a phone call to inquire how we were progressing with our problem.
We appreciate his concern and his experience in these matters.
Thank you, Chris!
Michael
larry kellam
3 weeks ago
Brian and crew did a superb job
Common Since
3 weeks ago
Very knowledgeable about what he came to do and very professional in his craft. Highly recommend him to anyone who needs his services.
David Shemwell
3 weeks ago
Terry Taylor was VERY professional, informative, & helpful during our attic insulation install!!
Kishore Devisetti
3 weeks ago
Give me all options and explained what was best for my situation, which happened to be the least expensive option. He didn't try to upsell. It's rare to find such people these days.
Shannon Ridley
3 weeks ago
Neil tested the drain line of the washer and assured me there wasn't a blockage. He was prompt and courteous.
Terry Schultz
3 weeks ago
The tech from RS Andrews was very professional and handled the check quickly.
Marilyn Segura
3 weeks ago
Tech did a great job in taking care of our plumbing needs!
B Martin
3 weeks ago
Awesome experience
Aimee Wolf
3 weeks ago
Michael was a pleasure to work with as always! He was professional and his service was excellent.
Robert Childs
3 weeks ago
Terrell did a fantastic job troubleshooting and repairing my furnace! He was methodical in his approach to finding what the problem was, and within an hour he had us back up and running!
Awesome job!
Thanks Terrell!
RC and KC
Phyllis Solgere
3 weeks ago
Jonte did a great job of servicing my HVAC system today. He was thorough, cleaned up behind himself, and answered my questions about my aging system. He's a very nice and polite young man.
Yinzi Kong
3 weeks ago
Been with RS Andrews for more than 10 years and 3 homes. Always good: professional, clean and friendly. We are new to this current house, Luis was patient and educational. We hope for continued service from him and the company.
Justin Easterby
3 weeks ago
Was almost as quickly fixed as quickly as I broke it. DIY project went sideways amd RS Andrews sent Pau Sum who easily figured out the issue, walked me through everything before knocking it out. Great experience start to finish and will use them for future plumbing needs, if not other services
Joseph Roybal
3 weeks ago
rich and his crew did a fantastic job
very timely and efficient
would highly recommend him
Kathy Wilson
3 weeks ago
Got the furnace running quickly.
Donald Alexander
3 weeks ago
Chris was great, extremely knowledgeable.
Danielle Jones
3 weeks ago
Harold did a great job servicing my generator.
Arthur Marlow
3 weeks ago
I have had a problem with my hot water for years. I was using a different plumber and they could never figure out what the problem was. Michael Waters from RS Andrews showed up, took one look, and figured out that one of the check valves on my water heater was installed in the wrong direction, causing cold water to mix with the hot. He also noticed that the thermal expansion tank was mounted horizontally instead of vertically. Michael fixed the check valve, remounted the thermal expansion tank, replaced several "handle" valves with ball valves, and basically re-piped all connections. In addition, he assisted the RS Andrews HVAC installation team in trouble-shooting an issue with the heating on my new AquaTherm system. He also came back the next day at no charge to fix a blockage in the kitchen faucet caused by some debris from a PVC pipe that got in the line from the previous day's work. Michael is head and shoulders above any plumber I have ever used, and RS Andrews now has a new customer.
Dwayne Andrews
3 weeks ago
Daniel was on-time, honest, and extremely knowledgeable! 5 star service!
Chante King
3 weeks ago
Very Great Services 👍. Thank you
Wc Pearsonii
3 weeks ago
Took his time to troubleshoot my problem and gave me steps to take before I spend money on unneeded repairs.
Michael Payton
3 weeks ago
I want to extend a huge compliment to RS Andrews for immediately arriving at my condo following to repair request. Luis installed a (really $$$) thermostat a few weeks ago and now I have a rattle behind it when the fan comes on. Today Luis listened to the rattle and we discovered it was the metallic frame of a picture I had next to the thermostat. We removed the picture and sure enough the rattle stopped. I am personally a professional with 2 Masters Degrees and I am somewhat mechanically inclined. How embarrassing? The education did not contribute to simple logic and Luis proved it. He was here for 10 minutes and then was out the door with a huge smile. I sincerely appreciate Drew for sending Luis out so quickly. Luis deserves a huge reward for exercising his professional mannerism and simple problem solving skills. Thank you sir!
Carmen Garcia
3 weeks ago
Great service!
Professional, courteous and fixed the problem we had on the spot!
James Barnett
3 weeks ago
Knowledgeable service tech!
Jim Lange
3 weeks ago
Daniel always is very professional diagnosing the source of the issue, explaining his findings concerning the maintenance issue and how to best fix the issue. He is an asset to your company.
Dwayne Andrews
3 weeks ago
Keyshawn was on-time, honest, and extremely knowledgeable! 5 star service!
Trey Parrish
3 weeks ago
James did an excellent job installing my icemaker shut off valve, prv replacement and water shutoff vavle.
Monique Davis
3 weeks ago
Today my furnace was serviced by Terrell Thomas (RS Andrew’s). The service was excellent. Terrell was professional and very helpful. This was my second experience with this company and I will continue to patronize this business.
Stacie Fitzgerald
3 weeks ago
Nick once again saved RS Andrews a customer.
Camille Newsome
3 weeks ago
Drew did a very good job of checking our heating system out for the winter.
Ronald Steffens
3 weeks ago
Service tech installed new kitchen overhead fixture, great job
Claude S
3 weeks ago
Ivan was fantastic. He was on time and in short order had completed the maintenance! We will be requesting his help for any future HVAC needs.
john kaminer
3 weeks ago
Terrry was on time, professional and courteous and explained
everything very well.
Sherry Waugh
3 weeks ago
Luis was skilled, efficient and very nice to work with. Five stars for sure!
Heater on the fritz? Frustrated with plumbing problems? R.S. Andrews is just a call away!


