Reviews

Real Stories. Real Smiles.

At R.S. Andrews, delivering smiles is more than a motto, it’s our mission. But don’t just take our word for it. Hear from customers across the greater Atlanta area who’ve experienced our commitment to exceptional service firsthand.

4.9

Based on 9337 reviews

Jon Brennan
1 day ago
Great tech and well coordinated dispatch.
Alicia G Reyes
2 days ago
Possible Water leak at the back of the house near the outside faucet .Robert came to check the Water Meter & the Water Heater inside the Garage & everything checked out okay . No water leak noted ..Service Fee is overpriced.,$60 should be good enough for Service call . He was very professional. Thank you .
Donna Hooper
2 days ago
Sean Buie was superb. He appeared knowledgeable and shared what he found with me in terms I can understand. He was emotionally intelligent. We hope he is assigned to us again! Sean was back to install an igniter that he had to order on his first visit (he doesn’t routinely carry this necessary part in his truck). We talked not only about the heating system, but also about his future. He has superb potential—he’s organized, logical, articulate, focused on quality, and sensitive to the customer’s preferences.
Tyson Kueper
2 days ago
James was on time and thorough.
Larry Whittington
2 days ago
Harold Lyon did an excellent job of installing the Tesla wall charger. First, he explained the process and detailed the expense. He then did the job quickly and neatly. I am very pleased with his work.
Joyce Mottley
2 days ago
I had a wonderful experience when RS Andrews crew came to do a total hvac duct cleaning. It was included as part of my purchase package of a new hvac system. They arrived exactly on time, instantly started the work, efficiently and quickly. Everything they were doing was explained to me beforehand and when the job was finished they vacuumed and left the place cleaner than when they found it. I strongly recommend RS Andrews to everyone. Great staff too!
Janie Hicks
2 days ago
Everything was PERFECT! I can only send rave reviews and the technician was THE BEST! Janie
Tom Summers
3 days ago
Very prompt, courteous, and professional!
Glenn Koller
3 days ago
Yonas was great.
SeaBrz
3 days ago
RS Andrews, Charles McQueen, responded quickly to my leak problem. He was thorough and very helpful.
Joyce Mottley
3 days ago
I had a wonderful experience when RS Andrews crew came to do a total hvac duct cleaning. It was included as part of my purchase package of a new hvac system. They arrived exactly on time, instantly started the work, efficiently and quickly. Everything they were doing was explained to me beforehand and when the job was finished they vacuumed and left the place cleaner than when they found it. I strongly recommend RS Andrews to everyone. Great staff too!
Barbara Caldwell
3 days ago
Chris and Trey installed a Lennox HVAC in our attic. They explained the job and were very knowledgeable. I appreciate how professional they were in photographing the final product in the attic and outside. Thank you very much gentleman!!
Jackie
3 days ago
Paul did an excellent job for us. He is a very competent and polite young man. If we have any future plumbing needs, we will certainly request that he does the work! Give this young man a raise, please!
The Busy B's
3 days ago
Colin was amazing ! Very friendly and professional . Very pleased !
Julie Nunez
3 days ago
On time, quickly diagnosed the problem, completed the repair in just over half an hour.
Tom Summers
3 days ago
Very prompt, courteous, and professional!
Ronald Chears
3 days ago
Very customer friendly service
Chris Doemel
3 days ago
Nick did a great job and answered my few questions completely.
John Sikes
4 days ago
Professional work by a cordial employee.
Frank Lewandowski
4 days ago
Great job , Yonas the hvac tech did excellent work and clear communication. . Thanks frank
krissy venneman
4 days ago
RS Andrews just completer a full 12ft+ tall attic wall and ceiling lay in insulation for us. The techs were on time, courteous, and faster than anticipated and left the job site impeccably clean! Could not be more thrilled. Wish we had not waited so long to do this, the heat reduction for the hot months is already palpable. ❤️
Nan Pate
4 days ago
Jonathan was very professional and did a good job.
Wanda Mitchell
4 days ago
Kyle was wonderful to work with, very knowledgeable and professional. He was able to identify location of a hidden leak quickly and resolve the issue. Many thanks to Kyle and R S Andrews for quick and thorough response!
Brandon Patton
4 days ago
Very informative! Efficient.
Cynthia Sewell
4 days ago
Amber was a very pleasant and professional technician.
Karl Von Bokern
4 days ago
Tim was very courteous and professional. He explained what steps he was performing and told us the results of his inspection.
James
4 days ago
RS Andrews always does a superior job over and above what I expect. I do so appreciate them with trusted confidence.
Aurelia Summerlin
5 days ago
Micheal was professional, detailed and friendly. He diagnosed my HVAC issue, gave me the expected repair costs, cost of maintenance plan; as well as sent tge diagnosis by email
Tosha P
5 days ago
Nick was professional, knowledgeable, and on time. Great technician and excellent service.
Thomas Gray
5 days ago
He provided great information that enabled me to make the best decision for my situation.
Tom Mitchell
5 days ago
Devonte from RS Andrews came to do my routine maintenance on my ac systems. He was very professional, efficient and friendly and solved a problem with my sump pump. I have been using RS Andrews for a long time and have always had excellent service.
Debra Latimer
5 days ago
Excellent service!
Pat Jones
5 days ago
Work completed successfully. Work was for system inspection only - no actual work was planned. Inspection completed. Need to wait for work to be planned - order placed.
Kelly Chia
5 days ago
Eric did a great job replacing our very old shower and was very transparent with us. We’re happy with his work!
Louis Fernandez
5 days ago
David is always very professional! David Rosati was very professional and checked out our new heat pump. He added vibration dampers to help with the noise the system was making and then proceeded to make sure it was working well. This was very much appreciated as we have been experiencing temperatures as low a 8 degrees. I'm always happy when David comes to service our HVAC. Terrell Thomas was very thorough and professional. i was very pleased with his service. He checked out both heat pumps and the three zones in my house and assured me all was working properly, a necessity with 24 degree weather. Both David Rosati and Amber Magnus were exceptional! Amber Magnus was very professional and quite helpful and knowledgeable! David was very thorough and did a great job as usual for R.S. Andrews employees. David explained everything he was doing and I enjoyed the time he spent explaining everything. Terrell did a great job and explained all he was doing and why the capacitor needed to be replaced. i was very happy with him. Nick Husley did a very thorough job. He was prompt, friendly, and answered all questions wel. Nikia was very thorough in checking out the AC system. I feel he was extremely honest in pointing out future repairs that may be needed. Nakia again was very thorough checking out the heating system. Ivan Medina was prompt and thorough in maintaining the AC system. He explained what he was doing and why some part needed to be replaced. He showed me the readings of the failing parts and the readings on the replacement parts.
Larry Whittington
6 days ago
Harold Lyon did an excellent job of installing the Tesla wall charger. First, he explained the process and detailed the expense. He then did the job quickly and neatly. I am very pleased with his work.
rhonda
6 days ago
Travon was exceptionally helpful and efficient in tending to exactly what we needed. R.S.Andrews is lucky to have such a personable knowledge young man representing the company. many thanks!
Norah O
6 days ago
We required an installation of a touchless kitchen faucet, and were very pleased by the work that Eric did. Eric is exceptionally competent and completed the job within such a short period of time. Really pleased about the work!
Jennifer Boyanton
6 days ago
I cannot say enough good things about Max! He made sure I understood what was happening at every turn and was up front about details. I was very comfortable having him work in my home and am so pleased with the job he did. I highly recommend Max!
Louis Ross
6 days ago
The technician was on time, professional, and knowledgeable as to which direction to go in to quickly resolve my issue.
Louis Fernandez
6 days ago
David is always very professional! David Rosati was very professional and checked out our new heat pump. He added vibration dampers to help with the noise the system was making and then proceeded to make sure it was working well. This was very much appreciated as we have been experiencing temperatures as low a 8 degrees. I'm always happy when David comes to service our HVAC. Terrell Thomas was very thorough and professional. i was very pleased with his service. He checked out both heat pumps and the three zones in my house and assured me all was working properly, a necessity with 24 degree weather. Both David Rosati and Amber Magnus were exceptional! Amber Magnus was very professional and quite helpful and knowledgeable! David was very thorough and did a great job as usual for R.S. Andrews employees. David explained everything he was doing and I enjoyed the time he spent explaining everything. Terrell did a great job and explained all he was doing and why the capacitor needed to be replaced. i was very happy with him. Nick Husley did a very thorough job. He was prompt, friendly, and answered all questions wel. Nikia was very thorough in checking out the AC system. I feel he was extremely honest in pointing out future repairs that may be needed. Nakia again was very thorough checking out the heating system. Ivan Medina was prompt and thorough in maintaining the AC system. He explained what he was doing and why some part needed to be replaced. He showed me the readings of the failing parts and the readings on the replacement parts.
Andy Herron
6 days ago
In time and gave us options to consider.
Roger Williams
6 days ago
Another RS ANDREWS win, or as the kids say a W. From the minute I meet Rich he was professional and respectful. He immediately assessed the problem and solved it immediately. During his work he educated me as to the problem and the fix and what look for in the future. He was very attentive, professional. Great guy. Great job.
Janice Taylor
6 days ago
This experience was wonderful. My estimate and replacement of broken hot water heater were done on the same day. The polite, professional and respectful installer, Loren Palmer, was on time and ready to replace the hot water heater that had flooded my basement the day before. Another RS Andrews installer, Aidan showed up almost immediately with the new tank. The old tank was removed, the new tank installed, the basement was wet vacuumed, and the area was left clean. With Loren Palmer's assistance I was approved for financing within 30 minutes. Loren Palmer, with the assistance of Aidan, went above and beyond what I ever expected. Thank you so much!
Alexandra Sampson
6 days ago
Teyon did an awesome job explaining the issue and the findings. He answered the questions I had. He was courteous and professional. My system is up and running.
Leonard Boss
7 days ago
Jonte was great. Took care of the issue quickly. Diagnosed the issue, explained what he was going to do and took care of it quickly.Extremely knowledgeable and efficient. Very professional and courteous. Really did a great job.
Naif Subh
7 days ago
Great company, and have the best trained and experienced technician in the Atlanta area. I have used RS Andrews the last 20 years with great satisfaction, I highly recommend them.
Kyle Stone
7 days ago
Nick is super knowledgeable and clearly very good at what he does!
T Wilder
1 week ago
Kyle was great! On-time (actually early), is very knowledgeable, and kind! I appreciate his insight!
Amy Ketcham Hwang
1 week ago
Prompt, polite, excellent service. James explained everything he was doing. He was also helpful and proactive in assessing any future plumbing needs for our home. I would highly recommend his service!
AL BAKER
1 week ago
I had a problem with my bathroom sink water line and Chris came in and got my problem resolved with no issues and no surprises.
H Williams
1 week ago
Devonte was polite and friendly. Upon arrival, he took the time to explain what he was going to do and answered my questions. He seemed very knowledgeable about what he was doing.
Kristin Bradford
1 week ago
Chris Melton always does a great job whenever he comes to our house.
Dan Strousberg
1 week ago
Today (6/11/2026 CHRIS MELTON was Professional and Kind! Chris is a FANTASTIC Technician and is always “willing to go the extra mile “to make sure the Customer is completely Satisfied. He did an Excellent Job and explained the service performed. RS Andrews always does a Great Job. Job Well Done by All…. Fantastic "Team" and GREAT Service! They supplied the Best Heating and Air System our family has ever had. It is the most efficient AC product and saves us a lot of $$$! Their technicians are honest and know their products! Job well done by the RS Andrews team. CHRIS MELTON was Very Professional,Kind and Explained the Service he performed. Job Well Done Chris Melton and Associate came to replace my Thermostat and were Very Professional and Caring! Job Well Done Dan ****************************************** Today (12/9/21)Josh Smith came out to do our “routine”maintenance. Josh was “Outstanding”! He was Very Professional,Kind and Caring. Josh spent a great deal of time to make sure our “system” worked properly. Before leaving he explained the Service and Results of our inspection. RS Andrews has always provided great Service and Professionalism! FANTASTIC Quality Service by Josh and RS Andrews! Job Well Done, Dan.S Today 6/2922022 Josh Smith (Tech) came out for our Summer Maintenance and as usual did a “FANTASTIC job!” He is Always so Professional and Kind. Josh Always Explains the work being performed and the Results. Josh and RS Andrews are the Very Best in the Business! Job Well Done, DS 1/10/23 Josh Smith. /RS Andrews were Fantastic,Professional and Kind! Job Well Done Today Chris Melton came to do our A/C Seasonal Maintenance. He was Very Professional and Patient. Chris explained everything that he did to check our System. He is VERY Thorough! Great Service…Job Well Done Dan.S
Eileen Cargell
1 week ago
Kwami arrived on time, was professional and friendly.
Joshua Davis
1 week ago
First time using RS Andrews. Nick did a great job diagnosing the problem and installing a new thermostat!
Ed Whipple
1 week ago
Victor was very helpful and had a great attitude, was open to educating in several areas and professional. Highly recommend!
Don Friend
1 week ago
Pau Sum was on time, good knowledge and showed me work. Work done in less than 1 hour. Great job. Very pleasant worker.
Barbara Caldwell
1 week ago
Knowledgeable, professional, excellent!
Althea Anderson
1 week ago
Devonte Lucas did an excellent job. He was very thorough, professional and knowledgeable about our A/C units. He was right on time. He had good customer service skills. He kept us notified as to his arrival time and he was right on time. Thank you Devonte!
Christina Balt
1 week ago
The guys came and did a great job! Clean and respectful.
Lori Keim
1 week ago
Justin did a great job diagnosing and solving my electrical issue. He took time to explain what had happened and fixed the issue quickly.
James Davidson
1 week ago
Nick from RS Andrew’s arrived on time for our scheduled seasonal AC check up. He was very professional and identified a couple of meaningful issues that needed to be addressed and explained them to us thoroughly. He have asked him to come back and make the necessary repairs when the needed parts are available.
Raymond Stewart
1 week ago
Herold is great. Curteous, professional, and always does a great job. Helped me identify a solution for my install needs.
Marsha Raeber
1 week ago
Ladarian Raymond is outstanding in his service and his knowledge of the HVAC systems. He is on time and thorough. He gives honest advice and know the products. Great asset to RS Andrews. Thanks Marsha Raeber Beyond was the service tech and he is outstanding, thorough and great in customer service. He takes his time and does a great job. He is neat and clean and respectful. Thank you. Marsha Raeber Alberto III and Kacere were outstanding and cleaned the dryer vent and replaced a plastic cover. They were neat and clean and cleaned up. Thanks. Marsha Raeber Teyon serviced my AC units and he was outstanding, neat, tidy thorough and very kind d. He did an excellent job. Thanks Marsha
Jack Feldman
1 week ago
Efficient, personable, knowledgeable, practical.
Douglas Healy
2 weeks ago
Calvin was very professional and courteous.
Roxy Barlow
2 weeks ago
Mohammed was excellent. He went above and beyond. I called the company to look at the flooding happening near the water meter in my front yard. Mohammed came in, diagnosed, answered all the million questions that I had, and let me know what the next steps should be. He was on time, and this is the first time that I've ever had a plumber be on time in my whole life of calling plumbers. Please call this company when you need help
Summer Chanel Charleton
2 weeks ago
Eric did a fast and excellent job!
Demetra Rowan
2 weeks ago
My experience was excellent, the service tech reviewed our issue and offered several options to resolve the issue.
Irvin Rabinowitz
2 weeks ago
Terrell was very personable as well as professional; when he arrived, he explained exactly what he was going to do and why, finished the work, explained what he did and the results of what he performed. I was very pleased and highly recommend Terrell as well as RS Andrews for HVAC services.
Glen Richmann
2 weeks ago
Mr. Gardner was professional and friendly
Steve M
2 weeks ago
Very satisfied with the work done by Paul from R.S. Andrews. He arrived promptly and quickly diagnosed the problem with my faucet. He quoted a fair price for the repair and had the part onhis truck. The entire job was completed within an hour.
Sharon Meadows
2 weeks ago
Checked out electric problem and was very helpful.
Valeria Heard
2 weeks ago
Devonte went beyond what he had to do and pointed out things that could help ensure the longevity of my HVAC system. It was uplifting to see how much he enjoyed his work.
Jim and Susan Behnke
2 weeks ago
Ivan did a great job and explained everything to me.we set up to do insulation on 90% furnace this fall.
Tom Fairris
2 weeks ago
Great job…very friendly….professional …courtesy. Thank you for your service.
Michael Peterson
2 weeks ago
Very informative and attentive
Marc Yeager
2 weeks ago
James provided a good service - even at the end of the day.
Demetra Rowan
2 weeks ago
My experience was excellent, the service tech reviewed our issue and offered several options to resolve the issue.
Rachid Laabar
2 weeks ago
Top notch
Raymond McClendon
2 weeks ago
RS Andrews is professional and the service was prompt and thorough. Definitely would recommend them to friends.
Nelda Henderson
2 weeks ago
Jessey and friend installed new thermostat. Took time to show me how to use. Would recommend this crew!
Kimberly Kroenke
2 weeks ago
Ladarian Raymond provided exceptional customer service on 5/6/26. This was my first time using RS Andrew's. I found them on the "Trust Dale" directory and was very pleased with Ladarians extensive knowledge and professionalism!! He answered all my questions and offered info i never considered in replacing my Furnance and HVAC system. Moreover I had a formal quote prior to him leaving my home!!!
Althea Anderson
2 weeks ago
Devonte Lucas did an excellent job. He was very thorough, professional and knowledgeable about our A/C units. He was right on time. He had good customer service skills. He kept us notified as to his arrival time and he was right on time. Thank you Devonte!
Earl Gimlich
2 weeks ago
He did a very good job of describing the problem with our septic system and helped us retain a local septic company to fix problem Monday.
Ray Gonzalez
2 weeks ago
James was Wonderful! He knew exactly what to do. He was on time. He is more than an expert! What a positive experience!
Donna Berg
2 weeks ago
Scheduler was helpful and easy to talk to. The Plumber did a through job. Easy to communicate with. Cleaned up after themselves.
Luthur Beazley
2 weeks ago
This was our 2nd service call by RS ANDREWS and both times their performance was excellent. Personable, polite service folks that worked hard and got everything accomplished in a timely manner. We could not be more satisfied. Luthur
Marshall Flanagan
2 weeks ago
He unplugged kitchen drain grease . Thanks
Andy Herron
2 weeks ago
In time and gave us options to consider.
Earnestine Nunley
2 weeks ago
Chris always does an excellent job thank you Chris.
Michael Gray
2 weeks ago
Always professional, thorough, and efficient. The professionals always arrive on time and work to resolve the customers issues.
Dave Wilson
2 weeks ago
Great service, very knowledgeable
Jason Thurman
2 weeks ago
Chris is fantastic. Very knowledgeable, professional and efficient. I’d recommend him for all of your HVAC needs.
Tom Glass
2 weeks ago
Arrived on time and diagnosed A/C compressor/ fan issue quickly. Made recommendation to hold off on repairs as weather is cooling off.
Jackie Robinson
2 weeks ago
Luis Mateo did an outstanding job. Very thorough and precise. He explained everything in detail and and presented a video on the work he performed. Outstanding customer service.
Jennie Conway
2 weeks ago
The professional service agent was knowledgeable, caring and sharing; took care all of my concerns
Nicole Ashe
2 weeks ago
Amber is awesome! She is trusting and knowledgeable.
Jayne Hammond
2 weeks ago
I have used RS Andrews for over 30 years for all my heating, air, electrical and plumbing.. They do put the customer first and value long term relationships.
Naaman Gibbets
2 weeks ago
Justin was great and fixed us up perfectly.
Karen Boswell
2 weeks ago
Waqas Shafqat did an excellent job at my house today. He took time to explain to me the steps we needed to take to get my air conditioner to cool properly. I will definitely ask for Waqas next time.
Eric Wright
2 weeks ago
Max from RS Andrews came by to help trouble shot a kitchen circuit. He was very professional and thorough. He suggested several alternatives, including simply rearranging some of my countertop appliances. He solved the mystery. Very satisfied. I will definitely call RS Andrews again and ask for Max!
Althea Anderson
2 weeks ago
Devonte Lucas did an excellent job. He was very thorough, professional and knowledgeable about our A/C units. He was right on time. He had good customer service skills. He kept us notified as to his arrival time and he was right on time. Thank you Devonte!
Sonja Mair
2 weeks ago
Michael is wonderful! Very professional and knowledgeable! I highly recommend RS Andrews for all home and appliance services!
James Friend
2 weeks ago
Excellent customer service! David always does a great job.
Leonard Walton
2 weeks ago
Mr. Anthony French was very professional, knowledgeable and on time a keeper for the company. Mr. Walton stone mtn
Derreck Wallace
2 weeks ago
Professional and knowledgeable. Teyon is one of the best technicians.
Lynita Solomon
2 weeks ago
Blake was the consummate technician! He exemplified professionalism and thoroughly explained the details as it related to my service call. Much appreciated.
FEH
2 weeks ago
Arrived early, professional, knowledgeable, no sales pressure, calm demeanor. I was so impressed with the work replacing my galvanized pipes that I referred my neighbor to contact RS Andrews and request ROBERT HERVEY.
Uli Bi
2 weeks ago
I definitely can recommend RS Andrews. Their service was professionally executed . The company is reliable and trustworthy. Thank you for a job well done.
Cheryl
2 weeks ago
Terrell did a great job. He was professional and friendly. The maintenance was completed efficiently. Terrell made sure I had no questions I wanted to ask before he left.
Tony Gim
2 weeks ago
Informative and quick on his work.
Tammy Enloe
2 weeks ago
Zach was very responsive to my concerns and was able to provide the fix that I needed to resolve the issue. He was great!
Sondra Gaylor
2 weeks ago
Luis came to perform maintenance on my A/C. He was very polite, kind, professional and knowledgeable. He did an outstanding job of explaining what he was doing and why and answered any questions I had. He even informed me about my water pressure being too high even though I had the PRV replaced in October, so I hurriedly contacted the plumber. Thank you Luis for taking great pride in your job, performance and the service provided. Awesome experience.
Dennis Smith
2 weeks ago
I called two months in advance (I wanted to make sure I beat any last minute rush) for my annual AC maintenance. A week before the set date I was informed of the upcoming visit. The day of the appointment I was notified by text that the technician, Ivan, was on his way. The window appointment time was 8-10 AM. Ivan arrived at 8 AM. I currently have a service agreement that helps in the overall cost of routine maintenance. Ivan checked out all three of my AC systems thoroughly. Fortunately all units were in good shape with only air filters needed. Ivan has been my go to technician for many years now. He is courteous, professional, and honest. He is respectful of my home. He addresses my concerns and looks out for my budget, but also looks out for that fact my systems are in top working shape. Thank you Ivan and RS Andrews.
Jammie Page
2 weeks ago
Michael came out today to perform HVAC maintenance. From the time he arrived he was very professional and even put on shoe covers upon entering the home. Michael took his time answered all of my questions, gave suggestions and explained everything he was doing. I appreciate technicians of this magnitude. Keep up the great work Michael 👍🏾
Lee Harvey
2 weeks ago
Kwame did an outstanding job. He did his analysis, then gave me the details plain and simple. Could not have been happier.
Michael Myers
2 weeks ago
Their electrician was very friendly and knowledgeable & completed the job quickly!
Karen Ingraham
2 weeks ago
Terrell Thomas was my tech. He went above and beyond in, checking things out and making recommendations
Marsha Raeber
2 weeks ago
Ladarian Raymond is outstanding in his service and his knowledge of the HVAC systems. He is on time and thorough. He gives honest advice and know the products. Great asset to RS Andrews. Thanks Marsha Raeber Beyond was the service tech and he is outstanding, thorough and great in customer service. He takes his time and does a great job. He is neat and clean and respectful. Thank you. Marsha Raeber Alberto III and Kacere were outstanding and cleaned the dryer vent and replaced a plastic cover. They were neat and clean and cleaned up. Thanks. Marsha Raeber
Linda Pacer
2 weeks ago
Kwame did a great job making sure both AC units were working properly. He is a true professional and I highly recommend him.
Kenneth Zorn
3 weeks ago
My hot water heater went out in the evening. I called R. S. Andrews. This is my first time dealing with them. Next day Todd arrived on time and was very professional. He replaced my hot water heater in less than two hours and did a great job. I was very impressed with his product knowledge, not only his product line, but also with the system he was replacing, which R. S. Andrews does not carry. I highly recommend their products and services. Second Review: Dec. 2025 Hey RS Andrews, so you know, Ivan did a great job. He arrived on time, performed a routine maintenance check. He gave us some good advice for us to watch for in maintaining our system. He also told us about the special deal offered by you guys for heating and air conditioning. We signed up for it. Ivan was professional and friendly. He's a great representative for R.S. Andrews. Third Review May 2026 This was our Spring maintenance for our HVAC unit. Drew came out as scheduled. We even got a courtesy call before he arrived. Drew was very polite and went straight to work. He checked it out and replaced the air filter. He was very professional and a good representative for RS Andrews. In addition we signed up for their maintenance program for the next year as well.
David Baczkowski
3 weeks ago
On time
Marion Hughes
3 weeks ago
Very thorough assessment of the system. Helpful in explaining the needs for the system. Directing me on my options. Very professional and respectful.
Kathy Elder
3 weeks ago
Rich was nice to our dog and detected and repaired our problem in minutes! We also consulted with him on future services! Bingo!
Tracey Hudson
3 weeks ago
Blake was extremely professional, kind, and knowledgeable.
John Hays
3 weeks ago
I've dealt with RS Andrews for several years now, and in a couple of different capacities, and I would highly recommend them for whatever you need. They're good people, and that's what is most important.
Joshua Schneider
3 weeks ago
Pau was a great tech. He was friendly, professional, efficient, and explained things clearly.
Will R
3 weeks ago
Robert is professional, personable and very knowledgeable. He fully explained what was needed, what could be done, and once it was agreed upon, proceeded to do the work. Highly recommend him and will definitely give this company a call if any future work is needed.
Steve Burrows
3 weeks ago
Neil did a spectacular job repairing our main water line leak. We had struggled for months trying to locate an underground leak, and on the day it was located, we scheduled Neil for a last minute visit. He literally dug in, uncovered and repaired the leak. Highly recommended, a personable and knowledgeable individual.
Jammie Page
3 weeks ago
Michael Powell is a knowledgeable and friendly technician. Every time he's come to our home for service and maintenance, he's always professional, takes his time and explains what he's doing. He also makes suggestions and answers any and all questions you might have. I defiantly recommend Michael Powell and want to continue to use him as our trusted HVAC technician.
Phyllis Hood
3 weeks ago
They contacted me and refunded the trip charge! When I called, I told them exactly what I needed done. Instead of telling me they couldn’t do that, they sent a plumbing technician to my house anyway, and then charged me a $99 trip charge. The technician told me they couldn’t do what I needed, and when I called twice to request a refund, the person I needed to talk to wasn’t available and hasn’t called me back.
Rick M
3 weeks ago
Once again, Ivan is THE MAN!!
Local Yankee
3 weeks ago
Excellent work, knew how to get it done, thank you
Richard Klupchak
3 weeks ago
Courteous and efficient
Jeanne Lappin
3 weeks ago
Courteous and professional service!
David Mercurio
3 weeks ago
Terrell was great, he took the time to answer all my questions, figured out the issue and gave me solutions.
Ruth
3 weeks ago
I just had a service done for my water pipes and water pressure. Kyle was very professional and seemed to be very efficient and knowledgeable about my issues. I have used RSA in the past and they are my go-to company for plumbing jobs. Try them out and I think you will like them.
John Davidson
3 weeks ago
Technician was outstanding, and demonstrated knowledge and skill in identifying and solving my outdoor plumbing issues.
Judith Horne
3 weeks ago
It’s always a pleasure to have Chris Melton service my HVAC systems as he is the consummate professional. He willingly imparts knowledge & promotes a clearer understanding of how the systems should function as well as what to be mindful about! Thanks again Chris👍🏽
Bob Kane
3 weeks ago
Dry professional, suggested all options on replacing front outside faucet for house. Highly recommend him
Earl Gimlich
3 weeks ago
He did a very good job of describing the problem with our septic system and helped us retain a local septic company to fix problem Monday.
Len O'Neill
3 weeks ago
He was efficient, knowledgeable. Set up another organization appointment to review dehumidifier requirements.
Pamela Foster
3 weeks ago
I've worked with two fabulous technicians at RS Andrews, Daniel and James. Both were highly professional, personable, had excellent communication and went the extra mile to find special parts needed, install perfectly, check for leaks and then explain the work that was done and answer any questions. Also, the representatives on the phone at RS Andrews provide excellent customer service. From the first contact to completion, the service was extraordinary. You get the excellence you pay for!
Kathy Olmstead
3 weeks ago
Jonte did a great job servicing our HVAC system. He was quick and efficient.
Brenda Kendall
3 weeks ago
Very timely. Explained everything he did. He was very professional. I am very satisfied with this visit.
cash8555
3 weeks ago
Excellent Service!
Rita Lowery
3 weeks ago
Annual service.
Siglinde Fulton
3 weeks ago
On time, courteous and efficient.
Michael Woodruffe
3 weeks ago
Eric did a great job, fast, friendly, i would recommend him to anybody
PD Mitchell
3 weeks ago
Excellent service.
Barbra Bell
3 weeks ago
Very respectful and made sure my system runs properly. Loren did a wonderful job, very friendly and professional.
Judy Cornwell
3 weeks ago
Drew was great. He is a respectful and knowledgeable young man. He taught me several things to do that would better the life of our HVAC unit. I would definitely request him for our service.
Kendall Frank
3 weeks ago
Devonte did a great job with our Spring HVAC maintenance on such a rainy/dreary day. He was friendly, professional, and very efficient. Thanks, Devonte!
RICHARD JONES
3 weeks ago
Air conditioning service and repair. Muhammad was great. He was on time, efficient, friendly, and was able to do all the repairs. Highly recommend him!
Bianca Monteilh
3 weeks ago
James was very pleasant to work with he even greeted my dog, which was wonderful!!! He was very efficient and finished in a timely manner. He made a stressful situation manageable by explaining every process and gave excellent advice and how I should proceed with different options.
Barbara Milstead
3 weeks ago
Always glad to have Brandon come to my home. He' s polite &knowledgeable & I always learn something about plumbing when he comes to do service work. He is a fine young man. Barbara Milstead
Lee Dodd
3 weeks ago
My husband and found Jonte to be professional and courteous. He inspected both the inside and outside HVAC system. He answered our questions. We found the service was done quickly and efficiently.
James Siwy
3 weeks ago
R.S. Andrews was able to get a plumber to my home within a couple hours of when I called. Very impressed with the quick response. Jaime was knowledgeable and professional when answering my questions. Would definitely recommend using R.S. Andrews.
Shelia Dodd
3 weeks ago
Mohamed and Manly returned to our home to complete the next steps to repair our sewer line today. They explained what they were going to do and showed me the results step by step. They took great care with my bush and shrubs. Nothing was damaged. Mohamed and Manly were courteous and worked quickly and well together to complete the job. My husband and I appreciated their knowledge and professionalism. We highly recommend RS Andrews for your plumbing needs. Also, we recommend RS Andrews for HVAC work. They serviced us well in the past for our heating and air conditioning. I somehow overwrote my first review from yesterday. That was when my sewer blockage was cleared and cause diagnosed. We were given two options for repair. We were given excellent customer service and Mohamed and Manly were courteous, knowledgeable, and professional.
Joan Montgomery
3 weeks ago
We were VERY pleased with David Rosati's technical service. He was professional, friendly, and thorough in evaluating our HVAC system. We highly recommend RS Andrews if you want excellent service.
Marian Reed
3 weeks ago
Technician Chris Melton was professional, polite and detailed.
Dennis Smith
3 weeks ago
I called two months in advance (I wanted to make sure I beat any last minute rush) for my annual AC maintenance. A week before the set date I was informed of the upcoming visit. The day of the appointment I was notified by text that the technician, Ivan, was on his way. The window appointment time was 8-10 AM. Ivan arrived at 8 AM. I currently have a service agreement that helps in the overall cost of routine maintenance. Ivan checked out all three of my AC systems thoroughly. Fortunately all units were in good shape with only air filters needed. Ivan has been my go to technician for many years now. He is courteous, professional, and honest. He is respectful of my home. He addresses my concerns and looks out for my budget, but also looks out for that fact my systems are in top working shape. Thank you Ivan and RS Andrews.
Don Friend
3 weeks ago
On time, good knowledge and showed me their work. Work done in 4 hours. Great job.
Ann Mead
3 weeks ago
We have an older shower, and Brennan was able to find the parts to repair it. He answered all of our questions and explained everything well.
Teddy Douglas
3 weeks ago
Michael did a great job servicing my HVAC systems. He came out to address a foul smell and ended up diagnosing that the dehumidifier wasn’t wired correctly. He fixed the issue, and since then the smell is completely gone. The dehumidifier is now working properly, and the house is cooling as it should. He was thorough, knowledgeable, and clearly knew what he was doing. I’d definitely recommend him, RS Andrew’s, if you’re having HVAC issues.
Cory Cain
3 weeks ago
Knowledgeable and personable.
Maria Carroll
3 weeks ago
My technician was Aiden Payne. He was professional, honest and did an excellent job. He is truly an asset to RS Andrews. It is so refreshing to find someone courteous, competent and trustworthy.
Mrs A Doctor
3 weeks ago
R S Andrews sent out Loren the plumber! I’m happy they did. I felt reassured by his presence and knowledge of what the issue is. Loren inspected the areas and advised what RS Andrews will do to repair the job. Thank you
Sarah Mabes
3 weeks ago
John did a great job fixing an old bathroom faucet. He saved us a lot of money by finding an old part to repair the faucet. The alternative was to completely redo the existing plumbing. He is capable, pleasant and professional. Sarah Mabes
Marion Hughes
3 weeks ago
Very thorough assessment of the system. Helpful in explaining the needs for the system. Directing me on my options. Very professional and respectful.
Johnny Mayo
3 weeks ago
Victor did a great job! He was very friendly and courteous. He informed me about the service he was there to perform and got right to it. After he was finished, he provided me an update. I was very pleased and will use RS Andrews again.
Joseph Miceli
3 weeks ago
Gave me good information about possible reason for my thankless water heater problem.
John Stephenson
3 weeks ago
James takes pride in his work
Betty Wilson
3 weeks ago
Great service Blake was on time and courteous and efficient he explained what he did and how the system is working.
Joseph Edwards
3 weeks ago
James did a good job.
alice repasy
3 weeks ago
Great service. Was on time. Explained everything. Very nice.
Marie Lowe
3 weeks ago
On time for service call. Blake greet myself and my husband. He went right to work and determined the problem. He explained his findings and gave us the time to determine our next plan if action.
Tim Pappas
3 weeks ago
RS Andrews did a great job on replacing my breaker box.
Sam
3 weeks ago
Amber was very helpful- offered options and had very good suggestions/recommendations
Wendy Morris
3 weeks ago
very pleasant and knows what he was doing and was on time. Thank you Sir.
Bryan Peterson
3 weeks ago
We are very happy with the service we got from Blake. This was actually the third time he has come out for our annual maintenance, and we were happy to see him again. He is very friendly and efficient. I trust the service he provides for us.
Ken Chappell
3 weeks ago
Mr. Borelli was kind and polite to answer all my questions and explain what will be needed and why. Max and Charlie did a great job with fantastic attention to detail. Both were patient with this old man and my questions. Both were diligent about cleaning up behind themselves. After all the work had been finalized, they made sure that the final inspection cleared before ending the project. Thank you both !
Jeff Spranger
3 weeks ago
Terrell Thomas did my semi-annual inspection and was very clean, courteous and professional. He took the time when done to go over everything with me and explain matters, which was very refreshing.
Chris Batten
3 weeks ago
Harold did a great job diagnosing what the issue was and taking care of the problem. Knowledge, service and professionalism all 10 out of 10.
Patricia Phelan
3 weeks ago
James came to my house and he was very professional. He completed the job and explained everything that he did. I will definitely use RS Andrews again and ask for James. Thanks to City Publications advertising I found a great Company
Dionne Maddox
3 weeks ago
Very nice and easy to work with.
Lewis Allen
4 weeks ago
Paul (plumber) arrived on time, quickly diagnosed the issue (garbage disposal), and made the repairs in a timely manner. I’m very satisfied with the service and professionalism of Paul and would recommend RS Andrews.
Vincent Chavis
4 weeks ago
Amber is knowledgeable, thorough and has great customer service talent.
Gregory Artis
4 weeks ago
It was a great experience. The work completed was truly excellent and professional
Michelle Mayne
4 weeks ago
Daniel did an incredible job! He was knowledgeable, thorough, and repaired our lift station problem quickly.
Daniel DeJoie
4 weeks ago
Justin at R.S Andrew’s did an amazing with the duct work for my new home. I appreciate how communicative and prompt they were as well!
Cynthia & Bob Dubinsky
4 weeks ago
Once again Xavair Harris did a great job installing my Nest thermostats.
Laura Cunningham
4 weeks ago
So helpful, clear, kind, and patient!
Ree
4 weeks ago
He did an excellent job assessing the issue. He was thorough, professional, and took the time to clearly explain what was going on. I appreciated his honesty and attention to detail. highly recommend using this company
Dominique Weber
4 weeks ago
Very professional service. Aidan Payne did a great job.
Catharine Wachtel
4 weeks ago
RS Andrew’s dis a great job!
Raviro Mutumhe
4 weeks ago
Amber was amazing and very understanding to my situation. The whole team came together to help me out. I’m truly grateful for Amber and the whole R.S. team
Carolyn Hodges
4 weeks ago
Did a wonderful job
Show More Reviews

Heater on the fritz? Frustrated with plumbing problems? R.S. Andrews is just a call away!