Reviews

Real Stories. Real Smiles.

At R.S. Andrews, delivering smiles is more than a motto, it’s our mission. But don’t just take our word for it. Hear from customers across the greater Atlanta area who’ve experienced our commitment to exceptional service firsthand.

4.9

Based on 9225 reviews

kim painter
1 day ago
What a great experience! Ladarian Raymond didn’t sell us anything we had a conversation and he filled a need! Very professional and friendly. Highly recommend him
Kerry Woodfield
1 day ago
Colin was perfect. He was thorough, competent, efficient, professional.
Yulia Iossifova
2 days ago
Electrical work, Harold was very efficient and professional!
Benny Haslett
2 days ago
James did a fantastic job made sure there were no issues with the installation clean up the mess glad he was the installer. Thank You Benny Haslett
Susan Brown
2 days ago
Charles was amazing- Took him 2 seconds to see the problem and not much longer to fix it- Great person- impressed with everyone at the company!!
John Gall
2 days ago
Great service. Very thorough. Been a customer for several years now.!
maria rossoto
2 days ago
Victor was Awesome! He took enough time with me to show me how to program my thermostat, which I didn't know I could do, so he saved us from buying a new one...and he was thorough in the maintenance check and made sure I was good with everything before he left. Thorough, professional, knowledgeable and friendly.
Ken Chappell
2 days ago
Mr. Borelli was kind and polite to answer all my questions and explain what will be needed and why. This was an inspection visit, the work still needs to be done but I am confident that the work will be handled expertly. I'm looking forward to it.
Robert Jacoby
2 days ago
Good Service from one Technican. Very good service.
Mariah Stackhouse
2 days ago
Chris Melton was great! Pleasant, worked efficiently, and provided clear explanations and solutions for my problem.
Pam Clark
2 days ago
Terrell was great. He was very knowledgeable and thorough. He identified and fixed the problem quickly. Very pleasant. Thank you.
Tracy White
2 days ago
James did an excellent job!!! He always is professional and always knows exactly what needs to be done!!!
Mary Herbst
2 days ago
Carlo, Curtis, Isaiah and Dennis replaced 2 AC units today and we are more than pleased with the work. They explained everything and were totally professional in every way.
Jazmin Alford
2 days ago
Jonathan was wonderful! Very knowledgeable, patient, productive and professional. Jonathan took time to explain everything and made the experience for a first time homeowner easygoing. Would definitely recommend the company and using Jonathan.
Maria Manning
2 days ago
Yonas performed my spring/summer service maintenance on my AC. He was very courteous and performed the service thoroughly . Very professional!
Sue Bingeman
2 days ago
Ezekiel dude a great job.
Vicki Brown-Macomber
2 days ago
Pau Sum did an outstanding job at my home. He installed three faucets, two toilets, a new shower head, and new shower faucets, and everything was done perfectly. Pau was extremely professional, kind, and courteous throughout the entire process. He took the time to make sure everything was installed properly and working well before he left. It’s not always easy to find someone who does excellent work and is also such a genuinely pleasant person. I highly recommend Pau Sum and RS Andrews Plumbing.
Connie Blair
2 days ago
Luis was excellent. He always services our units. He pays close attention to details, and he is very thorough. Luis is amazing.
Willie Thomas
2 days ago
The Tech was very knowledgeable and very thorough.
Ruth Allen
2 days ago
Mahamed was polite, professional and knowledgeable. He gave me great advice on how to move forward with my situation.
C B
2 days ago
Xavier was very professional, knowledgeable, and, courteous.
Samantha Andrews-Jarvis
2 days ago
James was very knowledgeable and was able to resolve my plumbing issue with great care. I would definitely use him again and recommend him!
Lenard Ponder
3 days ago
Job well done. Very professional service.
Carolyn Dembrosky
3 days ago
James arrived early, listened to our problem, and got to work. He found the problem quickly and took photos to show me where the problem is. He gave us a quote, discussed repairs, pricing and options. He was very nice and efficient.
James La Scala
3 days ago
Patient, competent, thorough
Christopher Salmon
3 days ago
James is amazing! Super thorough and a pleasure to work with!
Michael Malone
3 days ago
Amber did a great job explaining everything to me. And gave me a price I'm happy with. The installers did a good job. Very happy with the experience .I recommend them. C chris did a great job the other day for maintenance on the unit and Answered questions that I had mac and tyrolean.Equal but straps are and woodland
Lawrence Pope
3 days ago
Daniel was very helpful and professional.
Deborah Shannon
3 days ago
Very thorough and completed HVAC installation in a timely manner.
cathy merckens
3 days ago
Obed was thorough and very diligent. He came back several times with a good attitude when we had some user error problems.
Lisa Foley
3 days ago
Technician Terrell was on time, courteous & very professional. He took time to thoroughly explain my issue with the best course of action to take. Will definitely continue to use RS Andrews for any future needs.
Thomas Dyer
3 days ago
Drew Johnson performed a thorough inspection of my two a/c units and made some necessary adjustments. He's good at explaining what needs to be done and why. I'm pleased with his professionalism.
Mark McDonald
3 days ago
Very satisfied with the work the R.S. Andrew's team did in insulating our attic. Professional, thorough and very clean.
Sherry Waugh
3 days ago
Luis was skilled, efficient and very nice to work with. Five stars for sure!
Carol Hollins
3 days ago
Obed was knowledgeable and did a good job. He replaced all breakers and did a panel rejuvenation. He also replaced our back porch outlet. Unfortunately, there is no warranty.
Doreen Hartman
3 days ago
David is the greatest!! So thorough and knowledgeable!
Robert Thomas
3 days ago
Very professional and great workmanship. Very happy.
Sylvia Brooks-Dowl
4 days ago
Great service. Very professional and efficient. They arrived on time and finished in a timely manner. The technician was informative. My new AC unit is working well.
K Walsh
4 days ago
Very professional and explained everything thoroughly. Teyon Spooney was our tech today.
Melinda Maxwell
4 days ago
Justin Miller did a great job listing to my concerns and explained everything I needed know to understand what issue is. Thank you Justin!
Deborah Greene
4 days ago
Ivan Medina was fantastic, he is very thorough and he explains everything he's doing, He has a great sense of humor also which was great
Gwendolyn Sewell
4 days ago
Tim always does a really good job for us. He is efficient and courteous, and he explains clearly what he does.
Steve Bain
4 days ago
It was a great service call from start to finish
Ernest Perry
4 days ago
Will did a great job! He arrived early, was knowledgeable, professional , and very courteous. He provided me with some training on my new unit to keep it operational for the life of my warranty.
Leonard Boss
4 days ago
Jonte was great. Took care of the issue quickly. Diagnosed the issue, explained what he was going to do and took care of it quickly.Extremely knowledgeable and efficient. Very professional and courteous. Really did a great job.
Bob McCormick
4 days ago
Excellent service. Josh Brown spent a lot of time answering all my questions. I am very pleased with his visit.
Laura Jacksonrccklhhxh
4 days ago
Mr. Daniel De Los Reyes is awesome, very knowledgeable, very professional and clean up very well after the work is completed. The work he does comes from his heart. Very sincere individual.
Robert Riddle
4 days ago
Ivan Medina was very professional and explained the issue with the heat pump perfectly.
Justin Wesley
4 days ago
Jonte was great and super efficient during his visit. He was courteous, attentive and offered different resolutions for our AC problem that we should consider. He’s an awesome tech and employee with R.S. Andrews
Henny Whelchel
4 days ago
Justin Miller did a great job with helping us take down old light fixtures and then installing new. He came two times and both times he was a pleasure to have in our house and I could not have been more pleased!
Zoe Hughes
5 days ago
Cannot recommend Ezequiel enough!!!! Top quality work. Always patient and pleasant.
Cherry Gingham
5 days ago
I have an older house and my 30 water heater started leaking. They replaced it for me along with some shutoff valves in my home I’d been having trouble with for years. James R. did a great job for us, very courteous and professional.
Tiffany Graham
5 days ago
Thorough and fair
David Horwitz
5 days ago
Fantastic
Hector S. Felix
5 days ago
Mo was on time, thorough, and had good suggestions. Highly recommend you ask for him. Signed up for one year of the maintenance plan and did add a capacitor to support the unit starting up, otherwise would've spent less.
Rick Doyle
5 days ago
Charlie is very personable and professional. We bonded.
Assistant Coach | Thomas Busby
5 days ago
Harold was timely and fixed my electric issue efficiently and attentively.
Rje
5 days ago
Mr. David Stitt was very professional. He explained the process and the issues caused my issue. He was able to repair in an efficient and timely manner.
Lawrence Pope
5 days ago
Albert Jr. was excellent and very professional!!!
William Mills
5 days ago
Quick
Patty Cunningham
5 days ago
My check up sent an excellent technician. He was friendly and polite, he explained everything, and I'm very happy with this whole company.
LeAnn Jellinek
5 days ago
Chris is the best! Always explains everything and very neat! He’s our favorite!
Gail Mizell
5 days ago
I have a service contract on my hvac system. RSAndrews sends technician twice a year to do check up. Always thorough and do good inspection. Luis was just here and did a great job.
Rich Woodfield
5 days ago
technician was efficient and pleasant.
Fred Johnston
5 days ago
Xavair was great!!! Thanks Xavair!!
kim painter
5 days ago
What a great experience! He didn’t sell us anything we had a conversation and he filled a need! Very professional and friendly. Highly recommend him
James Stewart
5 days ago
Great and thorough troubleshooting. Very courteous and professional 👏as always. Excellent service
Ken Clark
5 days ago
Jamie was punctual, pleasant, and very professional coming to our building to prepare an estimate for us.
Vadimus Cadet
6 days ago
Thanks - super!!!
Earlie gresham
6 days ago
Will was very punctual, knowledgeable, candid about the company, it's products and arrangement for the install of unit. He deserves a raise and a promotion!
Haazim Sabree
6 days ago
A maintenance of my furnace was performed, and they did a great job.
Debra Bowens
6 days ago
Very polite and informative. Was very thorough servicing our air conditioner unit. I would request him every time for my service.
Chris Rork
6 days ago
Super straightforward and knowledgeable about the equipment need , timing , cost and process
Stan King
6 days ago
Very friendly and knowledgeable.
Kerry Woodfield
6 days ago
Colin was perfect. He was thorough, competent, efficient, professional.
tariva smith
6 days ago
Ezequiel Soto provided excellent customer service. He identified the leak very quickly and made suggestions on how to improve from previous work done. He even addressed other concerns that we had and was able to resolve those as well. Highly recommended.
T Williams (Anit)
6 days ago
He and Devontae were very professional . They addressed me as Ms Williams. They explained step by step when replacing my thermostat face. Blake helped me set up the app needed to navigate my system. Blake made sure it was connected properly and was able to function as it was functioning before the installation. I'd like to thank them both.GREAT JOB. RS ANDREWS have great assests/employees to your employment 👍Blake did a fantastic job training devontae. Blake was extremely knowledgeable.
Larry Whittington
6 days ago
Neil Johnson explained all the options and pricing clearly. He was quick and efficient as he installed the hot water heater. He provided an explanation of things to be done to maintain the unit. Neil was personable and professional from beginning to end.
David Fonseca
6 days ago
Kwame did a Great job! Very professional. Highly recommend. 5 stars!
Dan Quentin James
6 days ago
The gentlemen took care in the installation and they were courteous. Also, wore booties to protect interior of home. My technician, per the invoice, is #1475. I couldn't their name in list.
Judy Sheats
1 week ago
Blake has always been polite, kind and professional. He's always shows respect for our home by making sure he enter the house with clean shoes, he is mindful of putting things back where they were if he have to move things around, he clean up any mess he makes if any.
Jackie Robinson
1 week ago
Colin did an outstanding job. He explained everything in detail and also gave me advice on setting the thermostat to help prevent future issues. He also arrived much earlier than scheduled.
P Christie
1 week ago
Excellent tech.
T Williams (Anit)
1 week ago
He and Devontae were very professional . They addressed me as Ms Williams. They explained step by step when replacing my thermostat face. Blake helped me set up the app needed to navigate my system. Blake made sure it was connected properly and was able to function as it was functioning before the installation. I'd like to thank them both.GREAT JOB. RS ANDREWS have great assests/employees to your employment 👍Blake did a fantastic job training devontae. Blake was extremely knowledgeable.
Saundra Wideman
1 week ago
Jonte was great. Very professional kind and explain everything I needed today. He is a plus for the company. Very well pleased. He took the time to explain everything to me. Just A GREAT person and knowledge about his job. So pleased with the service
Hilary Poindexter
1 week ago
After discovering that we had an issue with our AC today I call about 2 o’clock and was told they would put us on the schedule for tomorrow and got a call an hour later saying the tech was in route, he came and identified the problem and solved it. Thanks RS and thanks Mr.Colin French for the fast response and repair!
Marcus Terrell
1 week ago
These gentlemen were curtious and super knowledgeable
Zoe Hughes
1 week ago
Very patient, pleasant and thorough. On time and answered every question so that we could understand.
Kathy Elder
1 week ago
Rich was nice to our dog and detected and repaired our problem in minutes! We also consulted with him on future services! Bingo!
Rje
1 week ago
Prompt and efficient service. Mr. Terrell Thomas was able to repair my AC unit , and advised me of the issues and how to avoid future issues.
Jorg Sizemore
1 week ago
Very quick response. Excellent service. Problem was fixed quickly.
Deborah Teasley
1 week ago
Chris did an excellent job. He explained everything well and recommended additional information to ensure that I'm getting the best out of my HVAC/Heating System.
Terry Izen
1 week ago
Colin was helpful and professional. I would ask for him again.
Fred White
1 week ago
Jaime has been great to work with. He managed through a complicated coordination mess with the GC doing work on our house and was very flexible and accommodating.
Kyo Woods
1 week ago
Pau at RS Andrews was great! Called ahead so I knew when he would be at my house. Did the inspection in a quick but effective manner, and was professional. Would highly recommend
Marilyn Winter
1 week ago
Brennan did a great job. He fully explained his findings and how to correct the problem. He did the repair necessary and, sure enough, the problem is satisfactorily corrected.
Mary Howard
1 week ago
The repairmen was on time did agreat job Didn't take long, very knowledgeable ,explain everything he perform
Jack Spicer
1 week ago
Nick Hulsey was excellent! While all of your techs have been good Nick has been the best. Friendly, very knowledgeable, and patient. Hope I can use him for all my future HVAC needs!
Laura Moss
1 week ago
Professional, friendly man. I have always received great maintenance and service from R.S. Andrews. I've been a customer of theirs for over 25 years.
Shirley Roberts4301
1 week ago
Mr Harris
Linda Just A Crochet Sister
1 week ago
Andrew Eisemann great kid very helpful AIR Conditioner repair
John Whelchel
1 week ago
Justin did an excellent job reinstalling the chandelier in our kitchen. He originally took it down for us so we could have it repaired. He did the work with a minimum of fuss, cleaned up after himself, and did an excellent job.
Vicky Richmond
1 week ago
Technicians were on time, courteous, efficient!
Vicky Crew Fuller
1 week ago
Obed Diaz, Jr did an excellent job fixing my switches having electrical issues. He explained the work being done and I know everything now is in good shape!
Doris
1 week ago
Very professional and nice
T Williams (Anit)
1 week ago
He and Devontae were very professional . They addressed me as Ms Williams. They explained step by step when replacing my thermostat face. Blake helped me set up the app needed to navigate my system. Blake made sure it was connected properly and was able to function as it was functioning before the installation. I'd like to thank them both.GREAT JOB. RS ANDREWS have great assests/employees to your employment 👍Blake did a fantastic job training devontae. Blake was extremely knowledgeable.
Mike Rouille
1 week ago
Very professional
Saundra Wideman
1 week ago
Jonte was great. Very professional kind and explain everything I needed today. He is a plus for the company. Very well pleased. He took the time to explain everything to me. Just A GREAT person and knowledge about his job. So pleased with the service
Rosalind King
1 week ago
Brandan was patient and pleasant while helping me to understand how water pressure is designed to work and assured me there is not a water link coming from my bathtub faucet. He will be available anytime if I have further questions. Thank you Brandan for showing good exceptional customer service displaying excellent work!
Sylvia Brooks-Dowl
2 weeks ago
Great service. Very professional and efficient. They arrived on time and finished in a timely manner. The technician was informative. My new AC unit is working well.
Chelsie Petras McGee
2 weeks ago
The guys at RS Andrews went above and beyond to help me get a new water heater installed same day. Thanks so much to Daniel, James and Max for being professional, excellent installers and great at communicating all the steps with me,
Ron Price
2 weeks ago
Very informative and knowledgeable did a great job presenting all the options
Ken Prevatt
2 weeks ago
Drew did an excellent job, he is welcome back here anytime!
Molly Batson
2 weeks ago
Semi annual HVAC check. Prompt and courteous. Kept me informed during whole visit. I have the annual contract so everything was taken care of. Thanks David!
F F
2 weeks ago
Robert was very professional, knowledgeable and pleasant. His work was outstanding!. I'm well pleased!
Emily Powers
2 weeks ago
Eric was great! He fixed my leaky dishwasher pipe and was quick and friendly. He went above and beyond to explain fixes to other issues, as well.
Avi Robbins
2 weeks ago
Brennan did a great job finding the source of my plumbing issues, determining the best course of action and solving it for me in a cost effective way. He was knowledgeable, friendly and did a great job.
Scott Jamison
2 weeks ago
Great service. Super friendly!
D K
2 weeks ago
Great service. Definitely recommend!
James Cozart
2 weeks ago
Appt made easily and quickly. James did a careful and thoughtful assessment of the issue. We have a 3 story townhouse and the leak appeared on the bottom floor but was actually caused by a drain line leak in 3rd floor shower stall. He minimized the search and communicated with me each step of the way.
Lana R
2 weeks ago
Luis is always professional and informative. He arrives on time and very knowledgeable.
J. Veronica Biggins
2 weeks ago
Outstanding service!
Matt Southerland
2 weeks ago
Amber was very personable, honest and down to earth. She truly cares about the customer and their best interests.
Deborah Bradley
2 weeks ago
Yonas was very professional and efficient.
Katie Hirsch
2 weeks ago
Terrell was friendly, polite and efficient. Was nice to meet him.
Earlie gresham
2 weeks ago
Will was very punctual, knowledgeable, candid about the company, it's products and arrangement for the install of unit. He deserves a raise and a promotion!
John Whelchel
2 weeks ago
Chris Jones was courteous, knowledgeable and fixed a slow draining toilet very quickly! First rate employee!
Jimmy Repine
2 weeks ago
Ivan was great. Knowledgeable, listened and quickly diagnosed the problem. 100% would recommend.
Steve Scroggins
2 weeks ago
RS Andrews has very good technicians. Ivan was on time and performed a very good inspection of our A/C equipment!
Marilyn Tarantino
2 weeks ago
Technician provided excellent service. Very knowledgeable, courteous and professional.
Henny Whelchel
2 weeks ago
Christopher Jones was helpful, knowledgeable and fixed a slow draining toilet very quickly. He was a pleasure to have in our house.
Rosalind King
2 weeks ago
Brandan delivered the customer care I expected. I am very satisfied with his work performance and detailed attention he gave to improve the performance of my hot water tank. I mentioned to Brandan my tub faucet was leaking and he did not hesitate to inspect the leak and repair the leak right away. I was happy to get both my hot water tank flushed and the leak repaired during Brandan’s visit. He followed up with explanation of causes and preventive work he did to improve the life span of my hot water tank. He had the right parts on his truck to fix the leak. So, I saw he was prepared to offer customer service when necessary. Brandan was pleasant and courteous. I welcome Brandan back again for future services. I always appreciate R S Andrews time and response management systems because I’m always notified when the technician is in route to my home. For years, I have been pleased with both products, services, and customer service delivered by the company. I am pleased to be an R S Andrews Club Member.
Kyle
2 weeks ago
James was the absolute best! He was very knowledgeable and super informative on the plumbing that needed to be fixed! He was super trustworthy and very thorough while doing the work being completed! He was able to replace a few copper lines and add a new pressure reduction valve on my home within a few hours. I highly recommend R.S. Andrews!
Brian Hammerman
2 weeks ago
I had the most unusual electrical gremlin at my house. Justin was absolutely AMAZING!!!! I cannot speak highly enough of the effort he put into finding the gremlin. He never gave up and found the issue preventing me from having to rewire the entire upstairs. I cannot thank Justin enough. I would HIGHLY RECOMMEND JUSTIN if you have an unusual electrical concern that no one else can figure out. Justin is your man.
Athena Gemella
2 weeks ago
He was wonderful!!!! Very professional and knowledgeable. Highly recommend!!!
Brenda Green
2 weeks ago
Ladarian Raymond did a great job of explaining the cost of a new system
Mac Jones
2 weeks ago
My first time using RS Andrews. David did a great job on my HVAC. His knowledge of heating and cooling systems is impressive. I would love to have David again in the future.
John McDay
2 weeks ago
Good company I use them all the time. Always on schedule and keeps the unit working properly.
Brandon N
2 weeks ago
Friendly and professional! Confirmed my problem and setup the following steps.
Eugene Cohn
2 weeks ago
Jonathan is an excellent technician! He solved my water source problem with my sprinkler system quickly and very efficiently. Very impressive !
Eunice
2 weeks ago
Chris Melton is extremely knowledgeable, professional and helpful. I had a leak and he immediately narrowed down the issue and how to resolve it!
Cynthia & Bob Dubinsky
2 weeks ago
Xavair Harris did a great job going over my three air conditioning and heating units. He even got my three zones working correctly.
Lana R
2 weeks ago
Luis is always professional and informative. He arrives on time and very knowledgeable.
Kisha Henderson
2 weeks ago
The service was top tier as always. All three of the gentlemen that came out to service my system (Colin French), sales (Ladarian Raymond) and installation (Carlos Perry) were all very knowledgeable about the equipment. They had excellent customer service and were thorough in their explanation of the systems. The company returns your calls and set appointments in a timely manner. I have used them in the past and they have always delivered the same outstanding service.
David
2 weeks ago
Courteous and answer all my questions. Friendly person and cleaned up after himself
Andrew Cogar
2 weeks ago
Harold did an incredible job. Clean work, courteous, and efficient. Highly recommend!
Kevin McClelion
2 weeks ago
Very pleased. Brennan was professional and did a great job . Highly recommend
James Clements
2 weeks ago
Had some issues with a recently installed thermostat. Victor was quick to diagnose and correct the issue. He made sure to keep me informed on all the whats and whys for everything along the way. Great guy.
Richard Craig
2 weeks ago
What a pleasant young man. Very through and professional; explained everything in detail.
Robin Granados
2 weeks ago
RS Andrews performed our annual service and tech, Anthony French, did a great job! He answered all of our questions, was professional and courteous. Thank you, Anthony!
Lenard Barnes
2 weeks ago
Very informative answered all questions
Shelia Glover
2 weeks ago
Mr. Raymond went above and beyond helping my daughter with her issue . He even helped with her AC issue . He also went into detail about what was going on. Very pleasant, and didn't rush through.
Larry Saripkin
2 weeks ago
Prompt response. Very competent. Explained what was wrong.
Elaine Walston
2 weeks ago
Great job, Anthony!
Ann Grant
2 weeks ago
Xavier H is a very knowledgeable and thorough professional to represent your fine company. He explained all in detail and added timeframes for each part of his work order here. We have not experienced such detail to this degree ever. He is one fine ambassador for RSAndrews. We are requesting him to be our permanent technician after today’s experience. Thank you! The Grants.
JoAnn Bagaglio
2 weeks ago
Tech did a great job, very informative & polite.
Arthur Hendrick
2 weeks ago
Very good service!
Barb McNitt
2 weeks ago
Very professional, reliable, knowledgeable and kind. Thank you RS Andrews.
Jay B
2 weeks ago
March 27, 2026 Still great! Neil Johnson once again did an awesome job addressing and resolving my plumbing issues. I had a small leak under my kitchen sink. He quickly assessed that my faucet was the problem. We were able to get a new faucet and he installed it the same day. Neil also proactively replaced an expansion tank that was going bad to regulate my water pressure and mitigate future potential problems. R. S Andrew’s has top notch technicians that go above and beyond to get the job done and Neil is one of the best! Plumber review I contacted RS Andrew’s plumbing service requesting they send out a technician to troubleshoot and resolve a water leak that had been running all week in my garage. I had previously contacted my warranty company who sent out a plumber who could not find the source of the leak and who determined that it was not a plumbing issue. He suggested that it was an HVAC problem and I wasted valuable time and money having a HVAC technician come out to look at it without any resolution. It turns out that it was a plumbing leak after all. Neil the plumbing technician for RS Andrew’s did an outstanding job quickly uncovering the source of the leak and resolving the problem within minutes of his visit. I was very impressed with his knowledge and his ability to resolve the issue so quickly. Kudos to Neil for his professionalism and skills and to RS Andrew’s who made my problem a priority by sending out a technician on the same day of my request. I can now sleep at night knowing that this leak has been stopped and I can now move forward with repairs. I will definitely use this company for my future plumbing needs. RS Andrew’s staff is the best!
Brenda Williams
2 weeks ago
Very please with service. Brandon had a professional attitude.
Kerrick Walker
2 weeks ago
The young man that came to my home was very helpful, on time, and knowledgeable!
Warren Grant
2 weeks ago
Zeek, did a fabulous job diagnosing and affecting repairs on a 40-year old shower suffering from low hot water pressure. He’s a credit to the R.S. Andrews team
Kerry Forte
2 weeks ago
Personable, timely, proficient.
Micki Donegan
2 weeks ago
Rich was thorough and explained everything. Will definitely call on him again!
Larry Saripkin
2 weeks ago
Prompt response. Very competent. Very personable. Excellent representative for RS Andrews.
Cindy Glover
2 weeks ago
Brennan just left our home . I have never experienced a finer technician. He explained what was wrong and told me how to prevent it next time with the drains. He was friendly and thorough.. Five stars is not enough for him.. He deserves more
Saundra Wideman
2 weeks ago
Jonte was great. Very professional kind and explain everything I needed today. He is a plus for the company. Very well pleased. He took the time to explain everything to me. Just A GREAT person and knowledge about his job. So pleased with the service
Claudia Murphy
2 weeks ago
Not only did James solve my plumbing issues he also took the time to educate me with the details regarding the problem. I can rest easy knowing that the problem was solved correctly. I will be using RS Andrew's for any future plumbing problems.
Justin DeSandre
2 weeks ago
These guys did a great job for us at our house. we were having issues with our water heater and our waste ejection pump and they were able to address both. we were having an issue with the water heater after they installed it and they were able to get the issue fixed first time out. Really appreciate Jamie, David, and the whole team for helping us out. Would definitely recommend/use again.
F F
2 weeks ago
Robert did an excellent job! He was very knowledgeable and professional. Keep up the good work!
Mildred C
2 weeks ago
KUDOS TO the Technician Xavair Harris He was very professional and knowledgeable. Xavair answered all of my questions. He did an excellent job.
Brenda Green
2 weeks ago
Mohammed did a great job, was fast and he answered all my questions.
Brian Fleming
2 weeks ago
Amber was excellent to work with! She was very knowledgeable and kind. She was thorough and honest in her explanations as well. It was a joy and pleasure to work with her.
Angelo Spinola
2 weeks ago
Chris did an excellent job and is very knowledgeable and easy to understand.
Edward Kennair
2 weeks ago
Our service Tech was Mohammed Shah. Could not be happier with the service we received. Mohammed was punctual, professional, knowledgeable, and courteous. He did an excellent job. Would highly rate both Mohammed and RS Andrews.
Paul Green
2 weeks ago
David was very thorough in the rejuvenation of our main panel and additional sub panel. He also ran a dedicated 20 amp line for the bandsaw and drill press in my garage workshop, as well as a whole house surge protector. David worked quickly, neatly and professionally. He listened too and addressed my concerns in a polite and honest manner. His work was impeccable. We are definitely going to have him do other projects for us in the future.
Judy Finkelstein
2 weeks ago
Ivan did a great job and want him to be my regular technician.
Lawrence Pope
2 weeks ago
Albert Jr. was excellent and very professional!!!!
Edwin Cruz
2 weeks ago
Professional and efficient. Thanks
Ronald Chapman
2 weeks ago
Excellent service, yet one more time, and Calvin was incredibly thorough! Glad to know I'm in good shape.
Bill Scales
2 weeks ago
Jose Sanchez did a thorough job assessing the air quality in our house. Explained all findings in great detail.
Deborah Teasley
2 weeks ago
Chris did an excellent job. He explained everything well and recommended additional information to ensure that I'm getting the best out of my HVAC/Heating System.
Leon W Adams III
2 weeks ago
Ivan was courteous and, on time. He explained the process. Checked my units and explained what he found
Debbie Price
2 weeks ago
A new install needed a little tweaking and was taken care of quickly. Thank you!
Scott Presley
2 weeks ago
Out of all the regular services we use(cable, lawn care, pest control, etc.) RS Andrews is far and away our BEST!!! All our techs have been great, and David Rosario is no exception. On time, courteous, professional, respectful and quickly diagnosed an issue that would have cost a lot more to repair if not caught in time. We got all the discounts we were entitled to because of our service plan. Outstanding service from RS Andrews and the team!!!
Juan Carlos Gomez
2 weeks ago
Harold did an outstanding job at my house. He was incredibly thorough, detail-oriented. He explain me everything clearly, worked efficiently, and made sure everything was done perfectly before leaving. It’s rare to find someone this professional and reliable—I highly recommend Harold for any electrical work!
Linda Streeter
2 weeks ago
The tech came at the first part of the appointment window and was done well before the end of the same time window
John Fowler
2 weeks ago
I have not been so well served for many years. This was a main water line warranty job nine years into a ten year warranty. Also, during the nine years we had purchased the home from the prior owner, so there was the potential of RS Andrews finding some reason to make it difficult to claim the warranty repair. Our experience was just the opposite of what might have happened. We called on Monday. They sent Kyle and Dylan on Tuesday morning. They were both friendly and professional. They assessed the job, completed it and left. Kyle also pointed out two potential issues he had noted while they worked. We have been so impressed with how RS Andrews stand behind their work that we are going to switch our HVAC maintenance to this company. Really amazing good old fashioned customer service. Highly recommend!
Helen Sonsino
2 weeks ago
Amber is professional, knowledgable, kind, and friendly .
Leonard King
3 weeks ago
I told Technician the problem he diagnosed the problem made the adjustment working great
Hector Danois
3 weeks ago
Luis, provided reat expertise, expertise and professional
Zelian Stewart
3 weeks ago
Mohammed was very professional. He explained to me what was wrong and what I needed to do clearly. He's very thorough and answered all my questions.
Cynthia Eadon
3 weeks ago
James was very informative and knowledgeable on the task at hand
Wizard
3 weeks ago
Loren always goes above and beyond providing excellent service.
Jessie Wicker
3 weeks ago
OMG! Mr Palmer was completely professional in his work. He explain everything to my mom he was not non verbal. He finish fast clean up gave us the receipt ask did we have any more questions. We will definitely use this company again and again. Thank you guys jessie
Tony Richards
3 weeks ago
Awesome experience. Repaired my older system!!
Jack Cohen
3 weeks ago
Eric did an excellent job. Worked carefully and quickly. Explained what he was doing and what needed to be replaced. Very personable and professional.
iain bagwell
3 weeks ago
Amazing and very prompt service! I’m on the board of a small, HOA & And one of our owners called me in a panic to say she didn’t have power. As soon as I called RS Andrews, They scheduled an emergency appointment For later that day And also kept me informed as to their ETA. Once on site, I was kept informed of every importance step of the process & And everything was explained to me. Overall, I was really happy
Charles
3 weeks ago
Daniel responded to our hot water issue the same day. He brought the same professionalism and expertise I have become accustomed to in dealing with him. I highly recommend Daniel, as he has become my go to plumber.
Rick Elliott
3 weeks ago
Service technician was professional and friendly installing our new air conditioning system.
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Heater on the fritz? Frustrated with plumbing problems? R.S. Andrews is just a call away!