Reviews

Real Stories. Real Smiles.

At R.S. Andrews, delivering smiles is more than a motto, it’s our mission. But don’t just take our word for it. Hear from customers across the greater Atlanta area who’ve experienced our commitment to exceptional service firsthand.

4.9

Based on 8774 reviews

mark binkley
2 days ago
Fast professional service, Jerald was really nice and explained process for installing ev charger. Price was good and most importantly I think you can trust rs andrews, they’re certified by Tesla for installation so you know you will get a high quality job!
Erin Dougherty
2 days ago
Russell was so professional and helpful. He went above and beyond to help me figure out what was wrong.
M Curtis
2 days ago
Right on time. Service performed very quickly. Very professional. Went over everything he checked and performed.
Rajiv Kaimal
2 days ago
Brandon is an excellent plumber and his work is of the highest quality. Nevertheless, the price I had to pay for the service was very high.
Laurieann Bonus
2 days ago
Brian did a great job and was very respectful.The only reason I didn't use the service is because it's just too expensive. It shouldn't cost $534.00 to replace a simple garbage disposal that cost about a $130.00. He does not set the prices though so I do not fault him personally! If I had a more complex issue going on something that required real plumbing expertise, I would have definitely considered using Brian and RS Andrews if they were somewhat competitive with their pricing.
KENNETH BARRY
2 days ago
R.S. Andrews has continually been very professional, extremely knowledgeable, and has thoroughly completed every job. I highly recommend.
Normand Brousseau
2 days ago
The service technician responsible for providing us with an estimate of the cost for a new heating and air cooling system arrived on time, was courteous, put on protective footwear to ensure the floors wouldn’t be tracked with outside leaves or dirt, and left politely, we couldn’t ask for better customer service!
Terry
2 days ago
Terry was thorough and explained things great 👍
Patricia Chandonia
2 days ago
Brennan Pilson and his crew repaired my sewer lines and replaced my 2001 water heater and expansion unit. Brennan completed and managed the projects very well. He double checked the work while it was in progress to make sure it was accomplished correctly. I was informed about the work during every major step. I really appreciate Brennan's professionalism, expertise and consideration of my needs while the work was in progress.
Charles Eaddy
3 days ago
Charles was very friendly and did a wonderful job. I would be more than happy to have him provide plumbing services again!
Joy Wood
3 days ago
Terrell came to my house today and did a wonderful job!! He is a very skilled , professional and kind technician. I hope he stays with R S Andrews for a long time.
Joan Schubert
3 days ago
R. S. Andrews is my favorite for reliability and top notch technicians for heating and cooling. Anthony came out to solve my heating problem today which was linked to a faulty circuit breaker. He fixed the problem, answered all my questions, proposed options for improving air quality in the house, and was so friendly. Loved that he had exactly what was needed to fix the problem on his truck. Gold star service! Bravo!
Kathi
3 days ago
Anthony French and his colleague came to my house this week for a standard A/C service check. They discovered two issues that needed attention and came inside to tell me. I gave them permission to proceed on both of the items because I knew nothing had ever been done to the outside A/C unit. They were able to perform the tasks. Anthony and his colleague were both very professional and polite. It was a pleasure having them perform the service call.
Claude McIntosh
3 days ago
Luis was courteous and professional. He did a thorough check on my systems. He explained all that he did. I was very pleased with his performance.
Linda Pacer
3 days ago
Henry and his crew did a terrific job installing two new Lennox HVAC systems in my home. All the installers were very polite and careful and worked very hard to make sure that everything was perfect. They explained what they had done, and ensured that I was completely satisfied with the results. Daniel Magnus was the salesman who determined the equipment best suited for my needs and suggested that changes in the ducts would solve some heating issues. His recommendations were right on target. I highly recommend RS Andrews. My only regret is that I did not call the company sooner.
Rocio Velasquez
3 days ago
Excellent service
John
3 days ago
Amber in Sales, Trey and Dennis in Install did a awesome job! Very professional and courteous! Thanks!
Kathy Lamar
3 days ago
Very professional and knowledgeable.
John
3 days ago
Undersink plumbing repairs done quickly and completely. He had all he needed in work van. He had to reroute conduit and drainage hoses to accommodate new dishwasher.
Sandra Brooks
3 days ago
I called RS Andrew's due to a burning smell coming from the HVAC vents. Mr. Kilgore was the tech who worked on the unit. He was very knowledgeable and detailed. He made sure everything was checked that could possibly be the cause of the burn smell.
Reed Myers
3 days ago
Brandon did a wonderful job replacing my water heater expansion tank and a couple of faucet cartridges around my house. I will definitely use RS Andrews again moving forward.
Isaac
3 days ago
Great experience! Our technician, Harold was professional, super nice, and efficient. I would definitely recommend to others and will use if needed in the future.
Juan Ruiz
4 days ago
Great attention to detail. Very professional. These guys know what they are doing. They give me all the options, and make sure I can do my big project the way I want to. Let's see if they win the bid!
Annette Jenkins
4 days ago
Kwame Kilgore came out to do my furnace maintenance today. This was my first time using R.S. Andrews. Kwame is so nice and very knowledgeable. He changed my thermostat batteries, checked my smoke detectors, attic insulation and explained the furnace filter ratings and settings on my thermostat. I’ve never had an HVAC technician do any of those things when servicing my furnace or A/C! I’m so impressed with this young man. I’m sold on R.S. Andrews.
Liston Dooley
4 days ago
Kwame Kilgore worked on my AC unit on 8/1/25 and found the problem immediately, I was very pleased with his performance, he was very professional and explained his action as he goes along. I would recommend him to all my associates, he is an ambassador for RS ANDREWS,I was very pleased.
Michael Scott Hanson
4 days ago
Very good visit for a pm check on our newly installed system.
Lola A
4 days ago
Waqas was very professional and explained things clearly when I asked him questions. He even went out of his way to check other component of the system. Very friendly and helpful.
Kerry Frederick
5 days ago
David was great! As we did not know what the cause of our electrical issue was, he was able to quickly check the various electrical areas and find the cause of our outage. His knowledge and the time he took to explain what he had done was exceptional.
janet straka
5 days ago
Tech solved problem excellent service
Susan Pendleton
5 days ago
RC Andrews did a great job! Thanks Jonathan
SWB1959
5 days ago
Blake is a great person and he did a professional job. I would recommend him to anyone.
Rene Buchanan
6 days ago
Daniel is very professional and hard working! His work ethic is awesome. We are very pleased with his work!
Fred Collins
6 days ago
Every technician is very friendly and professional and does an excellent job.Explained everything that needed to be done and is a great technician that works for your company.
Diane Mundy
6 days ago
Tim did a great job! System is all fixed! Thx!
Ra'meer Roberts
6 days ago
R.S. Andrews did an amazing job on installing an EV Charger in my house. They were able to work with my availability to come out and give me quote. They were also able to install same day and only took a couple hours. I want to give a special shout out to David for provided such amazing service!
Jj Sullivan
6 days ago
Friendly knowledgeable
Landon Bell
6 days ago
Mohammed Shah did a good job, explain and showed me what was happening with unit. All is working well.Mohammed Shah did a great job, on time for the service. Explain everything about the service and future repairs to look out for. Only thing I'm disappointed in is the cheap filter the bring for replacement in the furnace.
Amparo Pearson
6 days ago
Very respectful, informative. He explained everything that is going on with the system and what we can install so that we can improve the air quality in the house because we suffer from allergies.
John O'Brien
6 days ago
Great experience. Jerald explained everything and listed our options.
Trunita Long
6 days ago
Junior and Amir were very pleasant and professional upon arrival to clean my air ducts. When the job was completed, I was shown the before and after pics. What a difference it is making. They also checked dryer vent which needed cleaning badly. It is now clean. No worries about a fire hazard now. Thank you so much.
Juan Ruiz
6 days ago
Great attention to detail. Very professional. Let's see if they win the bid!
fran brierre
6 days ago
My technician Ivan was honest, thorough and professional. He confirmed the problem and how it would be resolved . RSAndrews always delivers quality service.
John McDay
6 days ago
Good company I use them all the time. Always on schedule and keeps the unit working properly.
Vicki Mehnert
6 days ago
Received our fall maintenance of the furnaces this afternoon. Serviceman arrived quickly and early to do the work. Very, very professional and answered all of our questions. Did the maintenance efficiently and effectively. Could not ask for better service. We have trusted RS Andrews for over 10 years now and they have never let us down. I would definitely recommend them. They are courteous and patient and knowledgeable and make maintenance, repairs, or replacements easy and hassle free.
Charles Rachal
6 days ago
Jerald did an outstanding job of effectively, efficiently, and professionally correcting our electrical problem. He was on time, professional, courteous, and respectful. He immediately addressed, diagnosed, and corrected our issue quickly. He proved to be knowledgeable and extremely skilled. He was informative about the process and the cost prior to starting the job. Highly recommend!
Ross Tulloch
7 days ago
Professional & highly recommend.
Chuck Holmes
7 days ago
James did his job well. RS Andrews has been doing our inspections and maintenance for years, and it's always been a good experience.
Steve Abrams
7 days ago
Punctual and had the answer within 2 minutes. Fixed that issue plus another and quoted on a new project. Answered all our questions in plain language. Very satisfied with our technician.
Philip Richards
7 days ago
David arrived early, was very professional, and identified and repaired the problems in short order.
Patrick Mills
7 days ago
We have been an RS Andrews customer for 7 years. They are already always very proactive with communication and punctual. Nick (our service tech of 2 years, is absolutely great! Highly recommend.
Nancy Sprague
1 week ago
Very knowledgeable and polite! Did a thorough look at all parts! showed pictures of parts that were worn and suggested a wonderful discount that the company was offering!!!
Scott Dixon
1 week ago
RS Andrews replaced my aging and leaking hot water heater. Service rep David did a great job!
Brian Cleary
1 week ago
Fast, easy, and professional, the norm and not the exception. These guys as always exceed expectations!
Juanita Williams
1 week ago
Very knowledgeable and polite
Jennifer Christopher
1 week ago
I have been a customer of RS Andrews for many years. I have had the pleasure of working with some honest, informative, efficient, and dependable technicians. They investigated and fixed problems or completed maintenance in a timely manner from my a/c and heating services, hot water tank replacement, to my plumbing issues. They even offered solutions to possibly circumvent further issues. I want to highlight 3 people in particular- Terrell Thomas, Brandon Smith, and David Stitt. I believe they each respectfully serviced my home as if it was their own. This is extremely important to me because my family and their comfort is invaluable. Thanks RS Andrews. And Thanks Terrell, Brandon, and David...you made me smile!
Kathy Georgiou
1 week ago
Brandon did a great job today. He was able to fit us in and got the job done quickly.
Arulraj Shanmugharaj
1 week ago
James is awesome .. he is very friendly and honest .
Rachel Tobin
1 week ago
Tim at RS Andrews did a great job. He was polite, friendly and efficient. I highly recommend them this company for HVAC maintenance.
Andrew Maxwell
1 week ago
Rock-solid service. Trustworthy. Recommended
Jay Allen
1 week ago
David G III was extremely punctual ( also received call from Ashley advising the tech was on his way). David was clear and concise w/ his review of my issue. David didn't rush to get to his next appointment, he contacted his manager for confirmation of my electrical issue. David provided detailed notes of his findings so I can present to the appliance carrier that sold a useless appliance. Thanks again David for your patience and time and helping me understand my issue!
Derreck Wallace
1 week ago
Professional and knowledgeable
Denise Wallbillich
1 week ago
Friendly and respectful…. was able to answer all my questions!
Steve Suggs
1 week ago
ERIC DID A GOOD JOB OF RESPONDING TO AN URGENT CALL FOR A SHUTOFF VALVE NOT CLOSING AND LEAD TO WATER LEAKING AT THE SPIGOT AND ENTERING THE BASEMENT THROUGH THE SILL PLATE. ONCE HE IDENTIFIED THE PROBLEM I HAD HIM INSTALL TWO 45-DEGREE SHUT OFF VALVE ON TWO OF THE THREE SPIGOT (IT WAS COST PROHIBITIVE FOR THE THIRD VALVE) AT THIS TIME. THE COSTS WAS ON THE EXTREMELY HIGH END WHEN I DID A POST COMPARISON FOR THE SAME ITEMS AT THE BOX STORES AND USING SHARK BITE 1/4 TURN SHUTOFF VALVES (I COULD HAVE SAVED MYSELF OVER $650 DOLLARS ON THIS JOB ALONE. HOWEVER, THE COSTS BRINGS REPAIR WARRANTY, HOME WARRANTY APPROVAL AND COMPLETENESS IN ONE SHOT VERSUS UTUBE UNIVERSITY AND MY DIY CAPABILITY. ERIC DID A GOOD JOB IN DIAGNOSING THE PROBLEM CORRECTLY, INSTALLING A NEW SHUT OFF VALVE AS THE PROBLEM WAS THE SHUTOFF VALVE WAS A BALLAST STYLE TURN-HANDLE WITH THE RUBBER WASHER THAT NO LONGER CLOSED THE LINE. WE WILL KEEP CALLING ON R.S. ANDREWS FOR OUR PLUMBING NEEDS AS LONG AS WE CAN AFFORD THE REPAIRS.
Dan Strousberg
1 week ago
Today (11/20/25) Chris MELTON was Professional and Kind! Chris is a FANTASTIC Technician and is always “willing to go the extra mile “to make sure the Customer is completely Satisfied. He did an Excellent Job and explained the service performed. RS Andrews always does a Great Job. Job Well Done by All…. Fantastic "Team" and GREAT Service! They supplied the Best Heating and Air System our family has ever had. It is the most efficient AC product and saves us a lot of $$$! Their technicians are honest and know their products! Job well done by the RS Andrews team. CHRIS MELTON was Very Professional,Kind and Explained the Service he performed. Job Well Done Chris Melton and Associate came to replace my Thermostat and were Very Professional and Caring! Job Well Done Dan ****************************************** Today (12/9/21)Josh Smith came out to do our “routine”maintenance. Josh was “Outstanding”! He was Very Professional,Kind and Caring. Josh spent a great deal of time to make sure our “system” worked properly. Before leaving he explained the Service and Results of our inspection. RS Andrews has always provided great Service and Professionalism! FANTASTIC Quality Service by Josh and RS Andrews! Job Well Done, Dan.S Today 6/2922022 Josh Smith (Tech) came out for our Summer Maintenance and as usual did a “FANTASTIC job!” He is Always so Professional and Kind. Josh Always Explains the work being performed and the Results. Josh and RS Andrews are the Very Best in the Business! Job Well Done, DS 1/10/23 Josh Smith. /RS Andrews were Fantastic,Professional and Kind! Job Well Done Today Chris Melton came to do our A/C Seasonal Maintenance. He was Very Professional and Patient. Chris explained everything that he did to check our System. He is VERY Thorough! Great Service…Job Well Done Dan.S
Diane Davis
1 week ago
Great service. Excellent service from the plumber.
Gregory Sammartano
1 week ago
Harold is amazing, helpful, knowledgeable, very nice person and we want him every time we need support or service.. I wish everybody would be like him.. awesome ! Thank you much
Jerome Ratchford
1 week ago
Great experience. Will continue to use and recommend to others.
Jerry Askin
1 week ago
Jonathan did a superb job explaining the condition of my unit so, I am very satisfied. Definitely recommend Jonathan service my unit each time.
K Imani
1 week ago
Daniel was so kind very helpful and explained everything! EXCELLENT service
clarence wilson
1 week ago
Technician did an EXCELLENT job!
resa grogan
1 week ago
I had issues with a large overflow in my downstairs bathroom toilet. Called RSAndrews and they got a technician out the next day at my request. The tech was prompt, knowledgeable and courteous. The issue was assessed and addressed. The price was a bit more than I wanted to pay but I trust them completely as I have used RSAndrews for years with AC Heat services. I'm sure their comps are like everyone else.
Ernest Perry
1 week ago
Will did a great job! He arrived early, was knowledgeable, professional , and very courteous. He provided me with some training on the device that wasn't covered in the manual.
JOHN BROWN
1 week ago
Agent displayed professionalism. He arrived on time. He reviewed the problem and fixed the issue in a timely manner. He explained what was done, and made recommendations for prevention of future issues.
Gary D. Spencer Sr.
1 week ago
GREAT JOB... Gave me excellent information about my system...
John Maigret
1 week ago
Neil was great, he showed up on time, was very knowledgeable and did great work! I was very happy with the whole process, very smooth and easy!
Fred Brazzell
1 week ago
Efficient and Informative. Thanks again for another seasonal checkup.
William McArthur
1 week ago
RS Andrew's installed my HVAC system this pass week and did an excellent job. The technician were very professional. They put down floor protection in their work area and wore shoe covers at all times. I highly recommend this company.
Bonnie B
1 week ago
Very knowledgeable and professional. Will request him again!
Fred Collins
1 week ago
Every technician is very friendly and professional and does an excellent job.Explained everything that needed to be done and is a great technician that works for your company.
Kerry Frederick
1 week ago
Nick was terrific! His knowledge and the time he took to explain what he had done and a few items regarding the condition of our units was exceptional
Rhett Rush
1 week ago
Always good service. We'll heed the recommendations on our ancient unit.
Rje
1 week ago
Prompt and efficient service. Timely and efficient in the repair and upgrade to my toilets.
Lara Stewart
1 week ago
We love RS Andrews! Best technicians always! Blake came today and was excellent!
Heidi Semler
1 week ago
Great job! Very thorough! On time, explained what he was doing. This is a first rate operation. I use rs andrews now also for all my plumbing needs.
Tom Glass
1 week ago
Arrived on time and diagnosed A/C compressor/ fan issue quickly. Made recommendation to hold off on repairs as weather is cooling off.
Nancy Sprague
1 week ago
Very knowledgeable and polite! Did a thorough look at all parts!
Scott
1 week ago
Teyon was great. He fixed my issue and explained everything well.
Terry Conklin
1 week ago
Professional, friendly, did a good job.
Gary Vicki Knisely
1 week ago
Mohammed Shah was very personable and professional.
Chuck Kinnebrew
1 week ago
Charles came out and did an assessment and made changes to get my water hotter and based on the number of folks in my house suggested that I hold up on installing circulating pump. He was very courteous and professional.
Jo Boham
1 week ago
David was very good at informing us as to what he was doing.. he was professional and did quality work.
Sidney Weatherly
1 week ago
RS Andrews has been great to me so far. I recently purchased a brand-new HVAC system from them, and the experience has been smooth from start to finish. Keyshawn J. did an excellent job during my routine checkup and diagnostic—very professional, timely, and thorough. I truly appreciate the quality of service and care they provide. Highly recommend!
Toni Walker
1 week ago
We used R.S. Andrews today, new customers and the tech Luis M provided excellent customer service. He was friendly, patient and very thorough with reviewing our HVAC system needs. From the time I called to scheduled the first appointment to the end of the first service call, the customer service has been really good. Very professional. So far we are pleased.
Alva Harper
1 week ago
Excellent job! Prompt and went out of his way to get a filter that fit!
Patricia Chandonia
2 weeks ago
11/13/2025 : Jonathan who usually provides furnace /air conditioner maintenance for my home helped me with a back-up emergency today. Even though it was his day off Jonathan made arrangements for an R. S. Andrews Plumber to come to my home and help with this situation. Jonathan's professionalism, thoughtfulness and willingness to assist me today made a difficult situation much better. I am very thankful that he took my call today. Also, today Brennan Pilson of R. S. Andrews handled the back-up problem at my home. Brennan carefully diagnosed the situation and thoroughly explained the problem including showing me photos. He explained what is needed to correct this. He gave me suggestions to help prevent another occurrence and offered to answer questions I or a family member might have. I appreciate the thorough, professional way that Brennan worked with me today.
Carol Niemi
2 weeks ago
A unique bathroom sink faucet had a small leak requiring a special part. I had bought it as part of a bathroom renovation 20 years ago and didn't know the name or the manufacturer. Before James could do the repair, he had to search the internet to find the name of the faucet and then locate the part. He did both and was able to do the repair, leaving everything in pristine condition.
John Minter
2 weeks ago
Ezequiel Soto did an awesome job, he took time to explain what he was doing and why, he did a fantastic job cleaning up after installing my 50 gallon water tank. Thank you!
Jeff Stephens
2 weeks ago
All they have done for us has been fantastic and I can’t thank them enough!
Vanita Embry
2 weeks ago
Very satisfying. Excellent job.
Tommie Freeman
2 weeks ago
Very professional and detailed
MsT Thompson
2 weeks ago
This is the second time Mr. James Neal came to my house for my annual maintenance. He is always very thorough, give me his recommendations and leave it up to me to decide. He respects my decision, not pushy but informs me of the best decision for a favorable outcome. Thank you James!!!
Tracy White
2 weeks ago
James did an excellent job!!! He will be coming back to do another install.
Patricia Chandonia
2 weeks ago
11/13/2025 : Jonathan who usually provides furnace /air conditioner maintenance for my home helped me with a back-up emergency today. Even though it was his day off Jonathan made arrangements for an R. S. Andrews Plumber to come to my home and help with this situation. Jonathan's professionalism, thoughtfulness and willingness to assist me today made a difficult situation much better. I am very thankful that he took my call today. Also, today Brennan Pilson of R. S. Andrews handled the back-up problem at my home. Brennan carefully diagnosed the situation and thoroughly explained the problem including showing me photos. He explained what is needed to correct this. He gave me suggestions to help prevent another occurrence and offered to answer questions I or a family member might have. I appreciate the thorough, professional way that Brennan worked with me today.
Pamela Wald
2 weeks ago
Harold did an awesome job. He is very good at explaining what he is doing and has a pleasant manner!!
Mor2day
2 weeks ago
Mr Daniel De Los Reyes performed an awesome job repairing my toilets and the pipes under my bathroom sink. He shared knowledge on how to determine the toilet leaks from the water meter and check the water pressure. I appreciate his service. Thank you, Shirley M.
Arthur M. Thurston III
2 weeks ago
They were quick. They were fast. And they were professional. Ladarian Raymond was very informative on what needed to be done and how it will be handled when the instillation happens.
Marian Reddick Osborne
2 weeks ago
RS Andrews technician (Mr. Calvin) showed up, was so friendly, courteous, and professional. I always experience friendly individuals when dealing with employees of RS Andrews, whether on the phone or in person.
Hillary Singleton
2 weeks ago
Blake was professional, thorough and friendly. I’m so happy I chose R. S. Andrew’s!
Ann Hixson
2 weeks ago
Last week, I found out that my HVAC wasn't working due to an electrical issue. Today, David G. repaired it. He was professional and kind and repaired the problem quickly. Thanks!
Hal Emmett
2 weeks ago
Albert arrived on time, listened to my problem, went straight to work and stayed with it until the problem was solved. Very professional and hard working. Very pleased with Albert's work. 11/15/2025 Yonas arrived on time, did a complete service visit, and set me up for getting an estimate for future work. Very satisfied with his work.
Joe L
2 weeks ago
Brennan at R.S. Andrews has done a fantastic job on several different types of plumbing projects around my home. Brennan is the best. Highly recommended!
Brenda Williams
2 weeks ago
Very please with service. Brandon had a professional attitude.
Brenda Williams
2 weeks ago
Very please with service. Brandon had a professional attitude.
Margaret Fletcher
2 weeks ago
Tim did a great job!💕🥰
Mary Lyon Jarman
2 weeks ago
He was great!
Dennis Smith
2 weeks ago
Set an appointment for today about six weeks ago. Received a text three days before my scheduled appointment. Nice reminder heads up. The morning of the appointment I received a text from my technician, Ivan, that he was on his way. Ivan was even early of the suggested appointment window. Ivan performed service on my three HVAC systems. Ivan outlined what he would be doing today and offered tips to get the best out of my systems and recommended potential added service in the future as my HVAC system ages. Ivan as always, was friendly, courteous, treats my home with respect and professional. Solid, dependable service. Thanks Ivan. Appreciate your wisdom and honesty. I will ask for you again.
Bill Baker
2 weeks ago
Teri did an excellent. Very knowledegable, friendly, explained everything in detail. Did an excellent blown in insulation job.
Motor 4910
2 weeks ago
Mr. Crosby of RS Andrews is a true professional in his field. I had an issue with my furnace that was created by a previous contractor. When Mr. Crosby arrived, I explained my problem to him. He immediately inspected my system and was able to correct it not long after. Not only that, he was able to diagnose another issue that may have created my problem in the first place. I'm very grateful to Mr. Crosby and RS Andrews for their assistance. I highly recommend RS Andrews and Mr. Crosby to assist you should if you encounter an AC problem.
Becca H
2 weeks ago
It was for a water leak. Mr. Chris Jones came on a Friday night late, detected the problem and solved it. He was very patient and very clear in his communication. Also, he was very helpful in connecting us with the needed next steps. I appreciated his professional expertise, his professional manner and his kindness.
Rene Buchanan
2 weeks ago
Daniel did an awesome job! He was very professional, knowledgeable, and friendly. He arrived on time, and was diligent in completing his work. So glad to know there are great professionals still out there!
LeRoy Washington
2 weeks ago
He arrived in the time frame requested. He explained how my unit is working. He gets a definite (5)
Robert Hatch
2 weeks ago
Daniel came to our house after hours when we called him about a water leak in a toilet he worked on previously. Turned out the problem is not related to anything he did previously. He scheduled an appointment to replace the toilet tomorrow. Daniel has been to our house twice, and we trust him implicitly. Good employee. Toilet has been replaced. Good job!
Hunter Vaught
2 weeks ago
Max B. is their best field service agent. He should honestly start his own business. It’s rare for technicians to be sufficiently sociable while still highly technical. Installed a whole new panel for us.
Dexter Todmann
2 weeks ago
Excellent service
Deborah Taylor
2 weeks ago
Mr Mays was a great plumber and a very nice guy. He did his work and explained everything along the way. When he finished, he asked me at least 3-4 times if I had any questions. I feel very confident in his work. I would like to see Mr Mays when I have any plumbing issues.
K Clifford
2 weeks ago
Jonathan was fabulous and so knowledgeable. Highly recommend!
Alan Schreihofer
2 weeks ago
While many others (7visits) focused on indoor issues, David started outdoors and quickly identified weaknesses in compressor power lines connections. He corrected them and the system is running smoothly 🤞
Thomas Scully
2 weeks ago
David provided a detailed and complete service.
DeAquanetta Pearson
2 weeks ago
Daniel was quick, knowledgeable and friendly. I will call RS Andrews for future projects.
Frank Nelson
2 weeks ago
Very happy with the service from James Neal and RS Andrews!
Megan-Claire J. Chase
2 weeks ago
The electrician Xavier was absolutely FANTASTIC! He talked me through what needed to be done today so I could understand it. He gave me excellent suggestions on some things I could update, and I definitely plan to call him again. So friendly, knowledgeable, and really took the time to talk with me about additional services to think about
Mary Griesmer
2 weeks ago
Paul installed a hot water heater. He did a great job with everything and is very friendly and professional.
Pamela McClain
2 weeks ago
Christopher was great. Found the issue and the fix
hot shot
2 weeks ago
Great service
Adrian S
2 weeks ago
Drew did a fantastic job and I appreciated his professionalism.
Colleen Ghilardi
2 weeks ago
He is knowledgeable and polite.
Lauren Youmans
2 weeks ago
Iván was very knowledgeable and professional!
Pamela Freeman
2 weeks ago
Very kind and knowledgeable. Made great recommendations.
Catherine OConnor
2 weeks ago
I would highly recommend RS Andrews and my technician Harold Lyon. He was professional, courteous, and knowledgeable.
Willis Selman
2 weeks ago
Andrew did a great job very professional and fixed our issue quickly.
Liz Phillips
2 weeks ago
Our a/c stopped working late on a Friday afternoon with outside temps in the 90s. I called at 4:00pm and by 7:30pm David had us all fixed up and cooling down. And the price was reasonable considering it was after hours and an emergency service call. We always receive great service from RS Andrews who we have used for HVAC and electrical. All of the techs are knowledgeable, prompt, and professional. When we call, the office staff and dispatchers are nice to work with too. Great company! Highly recommend!
Patricia Chandonia
2 weeks ago
11/13/2025 : Jonathan who usually provides furnace /air conditioner maintenance for my home helped me with a back-up emergency today. Even though it was his day off Jonathan made arrangements for an R. S. Andrews Plumber to come to my home and help with this situation. Jonathan's professionalism, thoughtfulness and willingness to assist me today made a difficult situation much better. I am very thankful that he took my call today. Also, today Brennan Pilson of R. S. Andrews handled the back-up problem at my home. Brennan carefully diagnosed the situation and thoroughly explained the problem including showing me photos. He explained what is needed to correct this. He gave me suggestions to help prevent another occurrence and offered to answer questions I or a family member might have. I appreciate the thorough, professional way that Brennan worked with me today.
Elroy Christopher
2 weeks ago
Service professional arrived as scheduled. He was efficient and very polite. Well done
Angela Potts
2 weeks ago
Brennan did an awesome job. He and Rich built a copper manifold for us. Our old one which was broken was a product that last 7 years. We hope that the copper one is the best choice. Brennan was so helpful either by text or call when we had questions. I definitely recommend RS Andrew’s.
Mike Phillips
2 weeks ago
Terrell did a great job, answering all questions
Jobel Ochoa
2 weeks ago
Xavira was very polite, professional and knowledgeable. Was able to diagnose the problem and informed me as to the electrical problem with the electrical switch. Also explained how to replace the switch should it happens again. Thank you Xaviar and RJ Andrews. JBO
Sharon Sheffield
2 weeks ago
RS Andrews did an excellent job and helped improve my air quality with an ultraviolet light in the downstairs furnace. I had previously had one installed upstairs and after 8 years, no mold. but after seeing the mold that accumulated downstairs RS Andrews Installed an ultraviolet light in that furnace system. Well worth the investment!
Jammie Page
2 weeks ago
Michael Powell is a knowledgeable and friendly technician. Every time he's come to our home for service and maintenance, he's always professional, takes his time and explains what he's doing. He also makes suggestions and answers any and all questions you might have. I defiantly recommend Michael Powell and want to continue to use him as our trusted HVAC technician.
eddie daves
2 weeks ago
David is probably the most knowledgeable technician I have ever talked with from RS Andrews. He took his time and explained everything as well as answering all my questions.
Craig Wolf
2 weeks ago
Mi was thorough, informative, professional and friendly.
Marcela Brown
2 weeks ago
Harold Lyon came to see what problem I was having with my kitchen light. I love his honesty when he explained what the problem was, my light bulb was bad and that's all to it.Their my ToGo to with my electrical repairs, I never had a problem with their repairs they always do a great job and are very honest business.
Ron McDaniel
2 weeks ago
Always have good luck with RS Andrew’s. Good knowledgeable people.
Eloise Walker
2 weeks ago
Service technician Jonathan was courteous and knowledgeable. Answered my questions in detail and was genuinely concerned about being of the upmost help to me. It was a pleasure to have him assist me.
Ogechi EJIMOFOR
2 weeks ago
Excellent service and very courteous technician. Thanks for your help.
Larry Whittington
2 weeks ago
Neil Johnson explained all the options and pricing clearly. He was quick and efficient as he installed the hot water heater. He provided an explanation of things to be done to maintain the unit. Neil was personable and professional from beginning to end.
MsT Thompson
2 weeks ago
This is the second time Mr. James Neal came to my house for my annual maintenance. He is always very thorough, give me his recommendations and leave it up to me to decide. He respects my decision, not pushy but informs me of the best decision for a favorable outcome. Thank you James!!!
Sandy Kluttz
2 weeks ago
There was a great team installing my replacement heat/air products. Professional and focused. I wouldn't use another company.
V Gordon
2 weeks ago
Michael Powell was the HVAC pro assigned to perform maintenance on my heating system. Mr. Powell has performed the maintenance on my system several times. He's always very professional. I appreciate his patience. He always explains all of his findings and what the repairs or enhancement will do for system. Thank you for the opportunity to recognize great customer service. Take care
Tom Wilson
2 weeks ago
We really like the tech that we have with RS Andrews, David. He’s one of the main reasons we stay with them.
Joe L
2 weeks ago
Brennan at R.S. Andrews has done a fantastic job on several different types of plumbing projects around my home. Brennan is the best. Highly recommended!
James Belcher
2 weeks ago
Mr. Kilgore arrived on time and was thoroughly professional and responsive on his visit. He helpfully explained some issues regarding our HVAC systems, and he suggested some important additional systems we should consider for our home. We have used R.S. Andrews for years because of the quality of services they provide.
Louis Fernandez
2 weeks ago
Terrell Thomas was very thorough and professional. i was very pleased with his service. He checked out both heat pumps and the three zones in my house and assured me all was working properly, a necessity with 24 degree weather. Both David Rosati and Amber Magnus were exceptional! Amber Magnus was very professional and quite helpful and knowledgeable! David was very thorough and did a great job as usual for R.S. Andrews employees. David explained everything he was doing and I enjoyed the time he spent explaining everything. Terrell did a great job and explained all he was doing and why the capacitor needed to be replaced. i was very happy with him. Nick Husley did a very thorough job. He was prompt, friendly, and answered all questions wel. Nikia was very thorough in checking out the AC system. I feel he was extremely honest in pointing out future repairs that may be needed. Nakia again was very thorough checking out the heating system. Ivan Medina was prompt and thorough in maintaining the AC system. He explained what he was doing and why some part needed to be replaced. He showed me the readings of the failing parts and the readings on the replacement parts.
Byron Howard
2 weeks ago
Jamie did a good job diagnosing the problem and fixing my water pressure issues. I pray 🙏 I do not have anymore problems. Thanks 😊
John Brown
2 weeks ago
Daniel explained the HVAC systems that he recommended for installation and did so professionally and in clear detail, answering all our questions. The installers, Elmer and Joel, were also very professional, pleasant, and efficient. Based on this experience, I can highly recommend RS Andrews.
Jay Allen
2 weeks ago
David G III was extremely punctual ( also received call from Ashley advising the tech was on his way). David was clear and concise w/ his review of my issue. David didn't rush to get to his next appointment, he contacted his manager for confirmation of my electrical issue. David provided detailed notes of his findings so I can present to the appliance carrier that sold a useless appliance. Thanks again David for your patience and time and helping me understand my issue!
Panzena Sims
2 weeks ago
James was very courteous and proficient. Thanks James
Robert Fontaine
2 weeks ago
Even though the thermostat problem was probable, he took the time to check out all other possibilities. He provided me with a suitable replacement thermostat and fully checked out its functionality before completing the job. .
Timothy Davis
2 weeks ago
Nick did an excellent job fixing my problem. I would recommend him to anyone.
MB Trayser
2 weeks ago
Brian Turner from RS Andrews did a great job diagnosing the plumbing leak and then fixing it with precision and attention to detail. I would welcome him again for future plumbing needs.
Daniel May
2 weeks ago
Tech did a great job. Knowledgeable. Patient. Made sure the job was done. Thank You!
Larry Saripkin
2 weeks ago
Prompt response. Very competent. Very personable. Excellent representative for RS Andrews.
Kechea Weekes
2 weeks ago
David was informative and knowledgeable about concerns I had. Would highly recommend
Scott Presley
2 weeks ago
Out of all the regular services we use(cable, lawn care, pest control, etc.) RS Andrews is far and away our BEST!!! All our techs have been great, and Anthony is no exception. On time, courteous, professional, respectful and quickly diagnosed an issue that would have cost a lot more to repair if not caught in time. We got all the discounts we were entitled to because of our service plan. Outstanding service from RS Andrews and the team!!!
Mary Brooks
2 weeks ago
James was pleasant and efficient. Explained what was needed and options on filters. Will continue with this company...everyone is knowledgeable and kind.
Brenda Mayweather
2 weeks ago
Jonathan Balsom is a great service technician. Always positive and honest with his work. I always request him when my ac or furnace needs servicing. You should try him, you won't be sorry 😐 .
Sheila Overbay
2 weeks ago
Quick response, went straight to work. Told me what was wrong and whom to contact. Very courteous! Will use this company again if needed.
D Henderson
2 weeks ago
Good job. Thanks.
Mary Lyon Jarman
2 weeks ago
He was great!
Rich Woodfield
2 weeks ago
technician was efficient and pleasant.
Arthur M. Thurston III
2 weeks ago
They were quick. They were fast. And they were professional. Ladarian Raymond was very informative on what needed to be done and how it will be handled when the instillation happens.
Deborah Jones
2 weeks ago
David was pleasant and nice. He did a good job. I think he is an excellent technician.
Susan Barch
2 weeks ago
I accidentally dropped a full tube of Aquafor in my toilet as it was flushing. I couldn't get it out but was afraid of it clogging the system. The plumber Jonathan came and in a few minutes got it out. Very professional and friendly and did the job quickly.
Luvenia Jackson
2 weeks ago
Mr. Raymond was excellent. He reviewed the findings and shared photos of the various conditions of the furnace. He was very knowledgeable about the unit and did not pressure for an answer. He gave me time to confer with my relatives about such a costly purchase without objection. Upon my decision, he answered my questions about the process and scheduled the job for the next day!!! I am throughly satisfied. Great representative for your company! I will refer others.
Michael Pritchard
2 weeks ago
Very satisfied with service Andrew provided.
Luanne Scrogan
2 weeks ago
RS Andrews has always been a quality company since we began working with them a number of years ago. I switched companies for a short period of time due used to certain circumstances that had nothing to do with the lack of care from RS Andrews. However, I’m glad to be back with RS Andrews. Thank you for your caring & honest service every time. Josh was extremely polite and enjoyable to work with, and was very personable yet professional. Thanks!
William Tommie
2 weeks ago
David is always polite and very professional! He does a fantastic job serving our heating and air units.
Jermie Taylor
2 weeks ago
This gentleman was the best of the best. Sorry for the delay in my response,but had issues with the page to do review on.
Rick Elliott
2 weeks ago
Service technician was professional and friendly in doing a check-up on our heating systems
Claude Roussel
2 weeks ago
Robert at RS Andrews was amazing, personable, kind and did great work with the plumbing issue I had.
Sandy Kluttz
3 weeks ago
Mo went right to work. He discovered the motor had quit working. He explained everything to me showing the damage. Great service on Sunday night!!
Gary Ditzler
3 weeks ago
Mohammed did a thorough inspection of our heating system and went above and beyond to knowledgebly answer our questions about our existing system and give us peace of mind.
Ansley Macenczak
3 weeks ago
Tech arrived on time, and company sent text updates with picture so I knew who to expect. Tech was knowledgeable about issue and fixed everything in a timely manner.
Suzanne Loyd
3 weeks ago
Jonte and Calvin were super efficient, friendly and professional!
Valerie Handley
3 weeks ago
Max was very professional and did a great job
Jackie Risser
3 weeks ago
Very quick response - would have needed to run all new outside electrical - chose not to do that - reasonable service charge for finding problem
Margaret Fletcher
3 weeks ago
Tim did a great job!💕🥰
Karen Boswell
3 weeks ago
Mohammed has been to my house several times in the last month. Both times he has been awesome. He
Charles Wright
3 weeks ago
Travon was very professional. Did a thorough test of my system and sounded very competent. Thanks .
star gazer
3 weeks ago
Jaime was very thorough, took the time to explain and teach us some things about keeping the drains clean.
Dennis Smith
3 weeks ago
Set an appointment for today about six weeks ago. Received a text three days before my scheduled appointment. Nice reminder heads up. The morning of the appointment I received a text from my technician, Ivan, that he was on his way. Ivan was even early of the suggested appointment window. Ivan performed service on my three HVAC systems. Ivan outlined what he would be doing today and offered tips to get the best out of my systems and recommended potential added service in the future as my HVAC system ages. Ivan as always, was friendly, courteous, treats my home with respect and professional. Solid, dependable service. Thanks Ivan. Appreciate your wisdom and honesty. I will ask for you again.
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Heater on the fritz? Frustrated with plumbing problems? R.S. Andrews is just a call away!