Reviews

Even though the thermostat problem was probable, he took the time to check out all other possibilities. He provided me with a suitable replacement thermostat and fully checked out its functionality before completing the job. .

Nick did an excellent job fixing my problem. I would recommend him to anyone.

Brian Turner from RS Andrews did a great job diagnosing the plumbing leak and then fixing it with precision and attention to detail. I would welcome him again for future plumbing needs.

Tech did a great job. Knowledgeable. Patient. Made sure the job was done. Thank You!

Prompt response. Very competent. Very personable. Excellent representative for RS Andrews.

David was informative and knowledgeable about concerns I had. Would highly recommend

Out of all the regular services we use(cable, lawn care, pest control, etc.) RS Andrews is far and away our BEST!!! All our techs have been great, and Anthony is no exception. On time, courteous, professional, respectful and quickly diagnosed an issue that would have cost a lot more to repair if not caught in time. We got all the discounts we were entitled to because of our service plan. Outstanding service from RS Andrews and the team!!!

James was pleasant and efficient. Explained what was needed and options on filters. Will continue with this company...everyone is knowledgeable and kind.

Jonathan Balsom is a great service technician. Always positive and honest with his work. I always request him when my ac or furnace needs servicing. You should try him, you won't be sorry 😐 .

Quick response, went straight to work. Told me what was wrong and whom to contact. Very courteous! Will use this company again if needed.

Good job. Thanks.

He was great!

technician was efficient and pleasant.

They were quick. They were fast. And they were professional. Ladarian Raymond was very informative on what needed to be done and how it will be handled when the instillation happens.

David was pleasant and nice. He did a good job. I think he is an excellent technician.

I accidentally dropped a full tube of Aquafor in my toilet as it was flushing. I couldn't get it out but was afraid of it clogging the system. The plumber Jonathan came and in a few minutes got it out. Very professional and friendly and did the job quickly.

Mr. Raymond was excellent. He reviewed the findings and shared photos of the various conditions of the furnace. He was very knowledgeable about the unit and did not pressure for an answer. He gave me time to confer with my relatives about such a costly purchase without objection. Upon my decision, he answered my questions about the process and scheduled the job for the next day!!! I am throughly satisfied. Great representative for your company! I will refer others.

Very satisfied with service Andrew provided.

RS Andrews has always been a quality company since we began working with them a number of years ago. I switched companies for a short period of time due used to certain circumstances that had nothing to do with the lack of care from RS Andrews. However, I’m glad to be back with RS Andrews. Thank you for your caring & honest service every time. Josh was extremely polite and enjoyable to work with, and was very personable yet professional. Thanks!

David is always polite and very professional! He does a fantastic job serving our heating and air units.

This gentleman was the best of the best. Sorry for the delay in my response,but had issues with the page to do review on.

Service technician was professional and friendly in doing a check-up on our heating systems

Robert at RS Andrews was amazing, personable, kind and did great work with the plumbing issue I had.

Mo went right to work. He discovered the motor had quit working. He explained everything to me showing the damage. Great service on Sunday night!!

Mohammed did a thorough inspection of our heating system and went above and beyond to knowledgebly answer our questions about our existing system and give us peace of mind.

Tech arrived on time, and company sent text updates with picture so I knew who to expect. Tech was knowledgeable about issue and fixed everything in a timely manner.

Jonte and Calvin were super efficient, friendly and professional!

Max was very professional and did a great job

Very quick response - would have needed to run all new outside electrical - chose not to do that - reasonable service charge for finding problem

Tim did a great job!💕🥰

Mohammed has been to my house several times in the last month. Both times he has been awesome. He

Travon was very professional. Did a thorough test of my system and sounded very competent. Thanks .

Jaime was very thorough, took the time to explain and teach us some things about keeping the drains clean.

Set an appointment for today about six weeks ago. Received a text three days before my scheduled appointment. Nice reminder heads up. The morning of the appointment I received a text from my technician, Ivan, that he was on his way. Ivan was even early of the suggested appointment window. Ivan performed service on my three HVAC systems. Ivan outlined what he would be doing today and offered tips to get the best out of my systems and recommended potential added service in the future as my HVAC system ages. Ivan as always, was friendly, courteous, treats my home with respect and professional. Solid, dependable service. Thanks Ivan. Appreciate your wisdom and honesty. I will ask for you again.

Junior and Amir cleaned my air ducts, as well as my dryer vent. They were punctual, professional and polite and cleaned up well after they were done (minimal debris). Junior explained each phase of the work. I would recommend RS Andrews and this duo for your home needs.

Excellent service...Service technician very professional.

Zeek was professional and helpful in providing service and answering all of my questions. Another great job.

Robert did an excellent job installing our garbage disposal unit. He provided very useful information on the unit's operation and maintenance. Thanks Robert.

Xavair our HVAC technician was early, respectful, friendly, and knowledgeable! Very pleased with our service today and excited to continue working with RS Andrews!

Great service! Timely and professional and our technician was super knowledgeable about the options available to us.

Plumber review I contacted RS Andrew’s plumbing service requesting they send out a technician to troubleshoot and resolve a water leak that had been running all week in my garage. I had previously contacted my warranty company who sent out a plumber who could not find the source of the leak and who determined that it was not a plumbing issue. He suggested that it was an HVAC problem and I wasted valuable time and money having a HVAC technician come out to look at it without any resolution. It turns out that it was a plumbing leak after all. Neil the plumbing technician for RS Andrew’s did an outstanding job quickly uncovering the source of the leak and resolving the problem within minutes of his visit. I was very impressed with his knowledge and his ability to resolve the issue so quickly. Kudos to Neil for his professionalism and skills and to RS Andrew’s who made my problem a priority by sending out a technician on the same day of my request. I can now sleep at night knowing that this leak has been stopped and I can now move forward with repairs. I will definitely use this company for my future plumbing needs. RS Andrew’s staff is the best!

Trustworthy, knowledgeable technician who takes his time to understand your concerns and won’t sell you false information.

We've been working with RS Andrews for a long time...more than 10 years. Frankly, I sort of surprised to say that we have NEVER had anything other than outstanding service. Just recently we had a minor gas leak. We discovered it at 10 pm Saturday. I put a 'request' in to their website not expecting to hear from them until Monday, but they contacted us Sunday morning, sent someone over, and the problem was fixed before noon. If you're seeking and HVAC/plumbing/electrical etc. company, use them. You definitely will not be disappointed!

This particular plumber is one of the best I have ever had from any plumbing company. Mr. James Mays actually prevented me from having to seek shelter in some costly hotel or motel room. I had been without running water in my home for nearly seven days before he was able resolve and restored water to my entire home. He originally had planned to rebuild and replace the bathroom piping that housed the Moen 1224 valve stem. After his initial disassembly, he found that a prior plumber had created so much damage, that he had to adjust and create a new plan. long story short, he did create a new plan that got all of the water flowing throughout my home again. He absolutely resolved my crisis, and I never had to leave my home. He is a great plumber and will quote your repair cost before he starts the work. He is with RS Andrews plumbing services. Thanks for putting him on your team RS Andrews!!!!!

He did a great job and was very thorough and on time! Excellent and very knowledgeable.

Charles was absolutely wonderful!

Ivan was amazing. He was so helpful and kind...and helpful and thorough!

Jonathan solved several plumbing issues for us today. He was persistent in finding a needed part, picked it up and returned to complete the job. We would certainly recommend him.

Gary Dunning did a great job. He takes pride in his work. His plumbing installation was done with care and after everything was done it looked great too. Thank you. My AC/ Heat tech is David Roseti. He has done an excellent job maintaining my heating and AC system. He answers all my questions and is very professional.

Right on time.

Roberts was very thorough with diagnosis and ensured that I understood the issues and he addressed all of my concerns!

The technician, Blake was awesome. After I told him about the HVAC issues that I was having, he knew just what to check for. He took pictures and showed me the reason why I was having the problems. When I say that he was very thorough in his work, I mean it. Thank you so much. I feel confident that the HVAC issues will be resolved soon.

We really like the tech that we have with RS Andrews, David. He’s one of the main reasons we stay with them.

All the Techs that R S Andrews has sent were very courteous and professional. All details for the repairs were explained along with any follow up visits. Any costs were explained before the Techs came out. I would recommend R S Andrews to anyone who needs home repair.

Hope you send Drew all the time for our service.

RS Andrews does a great job. James Neal was on time and excellent.

Great job: thorough, polite, friendly. Thanks RSAndrews & Christopher

Appreciate Teyon coming out today and getting to the root cause of an HVAC issue. He was courteous and worked to resolve the issue. I have used RS Andrews multiple times for both new install and repair, and would recommend them.

Everyone we talked with was awesome we had a whole new system with in 24 hours of them coming out to look at it. Great price options too.

James did an excellent job!!! He will be coming back to do another install.

Kyle repaired an issue pertaining to previous service (bathtub faucets were rebuilt). His professionalism was impeccable, and he made sure that we were satisfied that the repair was acceptable to us. He is very personable and took the time to explain what the problem was. Many thanks, Kyle!

Mr. Raymond was excellent. He reviewed the findings and shared photos of the various conditions of the furnace. He was very knowledgeable about the unit and did not pressure for an answer. He gave me time to confer with my relatives about such a costly purchase without objection. Upon my decision, he answered my questions about the process and scheduled the job for the next day!!! I am throughly satisfied. Great representative for your company! I will refer others.

Christopher was very knowledgeable was able to quickly identify the problem and also did a check of my current water heater and plumbing.A+

Anthony French was very professional, personable and polite. He is knowledgeable and able to explain everything in a way that was easy to understand. He was pleasure to deal with. My skeptical dog even liked him, lol.

Many thanks to Jonathan Chapman for his excellent work stopping a leak in out home water system.

Great person

The gentlemen took care in the installation and they were courteous. Also, wore booties to protect interior of home. My technician, per the invoice, is #1475. I couldn't their name in list.

Calvin Russell of RS Andrews performed careful and caring, knowledgeable servicing of our two furnaces + had a delightful sense of humor. Highly recommend RS Andrews

Very thorough check up for both units today

Robert did an excellent job installing our garbage disposal unit. He provised informative maintenace infomation on the disposal unit and diswasher. Thank you Robert.

Tech was on time and did a great job

November 6, 2025 Blake, from RS Andrews, did a fine job inspecting the furnace in my home. He is professional, personable and knowledgeable and cares about the quality of his work. June 25, 2025 This morning, WILL MACON, of RS Andrews did a great job inspecting and assessing the current status of my furnace and AC. Very impressed with RS Andrews. July 2, 2024 This morning, MICHAEL POWELL, of RS Andrews, did a thorough inspection of my home's AC system. He arrived on time and quickly began his work. Professional. Personable. Respectful. Most importantly, knowledgeable. Thank you, Michael Powell. Thank you, RS Andrews. ~Jane OUTSTANDING SERVICE WITH RS ANDREWS. (11/15/21) Sean Buie, the technician, arrived on time and was the consummate professional. He was efficient, polite, knowledgeable and pleasant. Sean answered all of my questions about the different vents in my home as well as re-explaining the thermostat to me. Thank you, Sean. And thank you, RSA. Best, Jane Shalhoub MARCH 16,2022 Brian Blevins is a good man AND a good electrician. He arrived this afternoon 3-16-22, ready to work! He examined each project, explained each of the procedures and answered every question. Thanks again, RS Andrews, for hiring outstanding technicians. Best, Jane Shalhoub March 23, 2022 ALFRED ELLIS is a consummate professional. He was thorough in his examination of the AC and furnace this afternoon. Alfred noticed that one feature of the AC needed to be replaced it and explained what that would entail. He answered all of my questions. I have been an R. S. Andrews customer for many years and highly recommend them. Thank you, ALFRED ELLIS for a job well done! September 20, 2022 MAURIQUEO BRASSELL arrived on time and went right to work examining the furnace, checking all the gauges, replacing the air filter, and answering all of my questions. He was very personable, polite, professional and pleasant. Thank you, RS Andrews . . . and thank YOU, Mauriqueo Brassell for a job well done! November 30, 2024 XAVAIR HARRIS did a good job replacing a VERY antiquated thermostat. He was very thorough in his examination of the furnace and the thermostat . . . and could see almost immediately that the old one needed to be upgraded. Fortunately I had purchased a new digital thermostat a while ago for this "just in case" situation . . . and XAVAIR got right to work. This old house is toasty warm now just in time for falling temps outside! Thank you, RS Andrews. Thank you, Xavair. April 2, 2025 Jonte Berry arrived on time and went straight to work checking the AC. He answered all questions and recommended ways to save on soiling the house. He was very polite, professional and personable. Thank you, Jonte.

Nick did a great job! He let me know all he was doing and explained a few things to me! Appreciate it!

Paul did a fantastic job, checking all the items on the list and explaining how important preventative maintenance on my system is cost effective. Thanks RS ANDREWS, Paul 's expertise is a great asset to the company!!!

This is a superior company. I trust them with all my hvac, plumbing, and electrical.

Kyle was very helpful, efficient, and professional.

Excellent service and very courteous technician. Thanks for your help.

Nick was very good. He was very nice and k new what he was doing.

As always, very happy with the service & professionalism of RS Andrews and our tech. We have been customers for over 20 years and plan to continue. Happy customers 😀

James was very pleasant and knowledgeable. A great guy

R.S. Andrews Never fail!!!!! Recommend to everyone. Long time R. S. Andrews customer. They have given excellent customer service . From setting up your appointment to the actual services have been completed with pride, stress free, and professionalism. We have the Preventative Maintenance plan for heating and air. Communication is great. They text/ call before they show up for the appointment and always on time. The Tech (Blake Crosby ) was very thorough , explained every detail, extremely nice, friendly, professional , knowledgeable, respectful of property, your time and health safety. I recommend R.S.Andrews for all your HVAC, heating/ air conditioning ,plumbing and electrical needs.

Chris was great. He was on time, knowledgeable, and friendly!

Very good experience. Serviceman very knowledgeable and fixed problem in 10 minutes.

Knowledgeable and friendly staff, prompt service.

I have used them for everything...heating, cooling, plumbing, and electric. A+ every single time! So professional and friendly. I am so grateful for you guys 🫶🏽

Blake came in and diagnosed the problem with our heat system and has said that he will be back out for the installation of the parts once they arrive. I was pleased with the earlier arrival time and the knowledge he shared with me concerning my system. Right now I have confidence in RS Andrews and staff. There will be a part B to this review.

He was EXCELLENT. Did a fantastic job of assessing the situation and gave me options. He’s probably one of the most professional and knowledgeable individuals I’ve had the pleasure of working with.

Ivan did a very good job. Very pleased with his professionalism and communication.

Travon Jackson and his associate did an excellent job. Completed job in timely manner, very knowledgeable and explained the issue clearly! Completely satisfied with the service and definitely will be my service provider when needed in the future. Thank You!

Loren was terrific and extremely professional. RS Andrews continues to serve us well.

Great experience with RS Andrews. Jason did a great job - he was up front and did the job well. We’ll definitely consider using them again for future needs and projects. Update: Had to call RSA again today for an emergency and Daniel responded right away. He was efficient, understanding, and made steps towards solving a bigger problem with another company that caused the plumbing problem. Absolutely happy with the job done today and will continue to use RSA for present and future needs. Update: Daniel came back today to fix the plumbing problem after another company caused the issue. Daniel was amazing. He was efficient, friendly, and clearly an excellent plumber. I’m so happy with the job he’s done and will request him any time we have a plumbing issue. Update: Had to call Daniel to come and fix a cracked pipe and hose bib. He changed the outdated gate valves with ball valves and he replaced our PRC for us...he did this all the same day I contacted him. Daniel is my go-to for plumbing - highly recommend him. He's trustworthy and does a thorough and excellent job every time.

James Roche Jr, was the service tech that came out to my house and he did an excellent job. He was replacing my water heater, but ended up facing numerous obstacles while trying to do the job. He was able to conquer each one without complaining, and he worked straight through the day without taking a break. I’m sure he could have used some help because it was a lot, but he handled everything by himself and got it done. I appreciated his persistence and dedication to his work. What a phenomenal employee!!

Friendly and professional. Did a great job.

Maintnance done on both systems in thoroughly and explained one may need a capacitor in the future as both systems only 2 years old.

Keyshawn was super helpful!!!

RS Andrews were here today. Mohammed Shah did a good job.

Ivan is super good, prompt, personable, very knowledgeable, great work. I highly recommend him (if you can get him) as he’s liked by so many.

Good service. Just on time. Quick response. Thanks

RS Andrews is professional, reliable, and costs are fair. They get the job done in a net and timely manner.

My electrician, Obed, from RS Andrews diagnosed a problem with loss of power by a switch in my main that tripped. The repair was diagnosed and quickly and efficiently repaired in addition to upgrading an outdoor outlet that needed a correct device. I continue to use RS Andrews to solve any electrical problems that come up in my home. RS Andrews has the most reliable service techs in my experience.

Promptly determined the problem & resolved it.

Always great service...period!

We've been working with RS Andrews for a long time...more than 10 years. Frankly, I sort of surprised to say that we have NEVER had anything other than outstanding service. Just recently we had a minor gas leak. We discovered it at 10 pm Saturday. I put a 'request' in to their website not expecting to hear from them until Monday, but they contacted us Sunday morning, sent someone over, and the problem was fixed before noon. If you're seeking and HVAC/plumbing/electrical etc. company, use them. You definitely will not be disappointed!

Jamie did a good job diagnosing the problem and fixing my water pressure issues. I pray 🙏 I do not have anymore problems. Thanks 😊

I called David at RS Andrews to help fix a leak caused by another plumber. He immediately knew what the problem was and helped fix the issue. He was very professional and I would definitely use him again. I will not make the mistake of using another plumbing company.

Richard was very nice, professional and answered all my questions about different electrical issues. We only had a consult/estimate, no work done yet.

Was very professional courteous & worked diligently to get job done

Tim was very courteous and professional. He explained what steps he was performing and told us the results of his inspection.

We had a great experience with Brennan our plumber. He was an expert and made sure the job was done right. We highly recommend Brennan for all plumbing services! Thank you Brennan and RS Andrews.

Chris did a wonderful job troubleshooting my thermostat problems. My new thermostat is on order and due to be replaced in a few days.

So far, so good. Had a good experience getting a quite.

Communication was good about arrival Robert was curious , knowledgeable and did not try to upscale me. He explained everything thouroly very happy with service

Paul was extremely helpful in finding out where the issues are with our system and leak in the roof of our home. He was professional and went over and beyond. He too care to wear a protective shoe cover and laid out floor covering to protect our hard wood flooring

James was great! He explained what was wrong and how he was going to fix it. And he answered all my questions and gave recommendations!

Jon the plumber technician is an excellent plumber.

Keyshawn did an amazing job! He was knowledgeable and communicative every step of the way so I felt comfortable with knowing my system was in good hands

very pleasant and knows what he was doing and was on time. Thank you Sir.

Jonte did a great job. Arrived according to the expected time, found the problem quickly, explained the problem (dirty flame sensor pin), fixed it, and was on his way. The company also sent texts on the arrival time. The initial customer service interactions when I called the service number was great as well!

Excellent service job.

Love this company and their representatives!! Always on time, explain everything and very polite. I highly recommend RS Andrews!!.

I am very pleased with RS Andrews’ service. Keyshawn Johnnie, our service technician kept me apprised of his delay & promptly arrived when expected. He was friendly and knowledgeable about our heating system. He explained our problem in a clear manner that I could readily understand. And did extra testing to assure there were no leaks. Thank you, Keyshawn!

Very pleased with the service received from David. He did a very thorough job inspecting our HVAC system.

Chris identified solutions to my problem that a previous technician said didn't exist. He then went further enhancing the system to make it even better. Thanks for a great job!!

Eric was professional and respectful. Gave me options and asked if I had anything else for him to look at. Very impressed! Excellent work.

David showed up on time & began to trouble shoot the problem. The issue was the blower motor wouldn’t turn on when in the on position. He went to the attic where the old(circa 1986) heating system was located. After a while, he came down & said the blower motor wasn’t getting any power to it! He had me go to the basement where the control panel is located. Using our cell phones to communicate, he had me turn off each circuit breaker one-by-one, and then said to turn it back on until he had power to the blower motor again. His excellent diagnostic skills led to a hypothesis: a power surge led to it tripping a circuit breaker, thus causing the blower motor not to turn on. He must have spent in excess of 4 hours in my attic, and the best part of “problem” I didn’t owe RS Andrews anything AND I HAD HEAT IN MY BEDROOM AGAIN‼️🎯 I showed him a “service fee” paid to another “unnamed” competitor who in a prior visit COULD NOT FIX MY ISSUE?!?!?! I took tipped David generously, saying I take good care of people to put in the time & effort to solve my problems/issues. I WILL ONLY CALL R.S. Andrews for heating or A/C issues when they arise‼️ With Gratitude, Stewart

Xavier was very nice and professional,; also he was able to answer all my questions. My unit is working well now. I will request him for future concerns

Loren was polite, professional, and nice. The work was fantastic and well done. I will always call this company for any need to can assist with. When you find someone who you can depend on, has qualified techs, and is responsive, you stick with them. FYI - repair of a pin hole leak in co Thanks, Loren!

David from R.S. Andres was great. He responded quickly, assessed our issue, and resolved it with care and concern. He was proactive and recommended restoration services to fix any water damage. 5 stars!!!

Daniel did an awesome job! He was very professional, knowledgeable, and friendly. He arrived on time, and was diligent in completing his work. So glad to know there are great professionals still out there!

The technician did a great job!

Teyon efficiently serviced our HVAC system. He was very personable and professional.

James Neal was great. Explanation was good and his recommendation for air quality was detailed. All will be on my invoice.

Amber was very informative. Gave us a detailed and thorough explanation of the pricing and process of getting the new AC and furnace system.

Terrell did an awesome job. He is a knowledgeable professional.

Bruce Andrew is always timely and does a great job. I’ve been using them for years.

Ivan did a great job informing me of an update needed to meet code and good reasons to replace a 20 year old furnace.

Great job and great consultation!

Attic Insulation work.

Excellent service job.

Harold arrived promptly and performed the service and replaced the battery on our generator. As always, he was polite and explained the service. So glad we will have power during the winter days ahead.

Did a great job and explained everything clearly

R.S.Andrews was recommended by the Trust Dale Caldwell website, which I do trust. The process from the estimate and the HVAC furnace service was so smooth, including great customer service and true professionalism. I would recommend using R.S.Andrews to my family & friends.

Anthony did a great job!

I have been getting high water bills and checked every bathroom and outside but saw no leaks or standing water. I had ATL Watershed to recheck the meter and water was running through the meter when no water was on in the house. Robert shut off the water and checked the meter explaining things to me as he went along. After checking pressure at hot water tank he notices pressure valve and hot water expansion tank needed replacing. Everything working fine now. Thanks

Terrell was my tech on maintenance, he was punctual and polite. He gave advice and answered questions.

He is knowledgeable and polite.

Great tech, really knowledgeable in his field.

Michael from RS Andrews came to do my furnace check up. He was very professional, efficient and friendly. I have been using RS Andrews for a long time and have always had excellent service.

Neil was wonderful, professional, thorough, and helpful. He patiently listened and tried multiple avenues of leak detection and moisture detection.

Chris Melton was great! Pleasant, worked efficiently and offered clear explanations for my problem.

Great tech, really knowledgeable in his field.

Camera inspection of dryer vent

James was great!

RS Andrews was great. Terrel was certainly fantastic. You have definetly earned our business

These guys are simply the best. I am never disappointed with their performance and professionalism. The plumber took his time to explain the problem and the solution with such detail that I felt well informed by the time he left. Great job!

Nick Hulsey did a great job providing maintenance to my home heating and air conditioning system. He was quick and efficient. I appreciate that he took the time to point out to me some things to address like making sure that I had 4ppm carbon monoxide detectors in our commonly used living areas. Great service!

Great service and always with a smile.

Mr. Anthony French was very professional, knowledgeable and on time a keeper for the company. Mr. Walton stone mtn

Neil Johnson and his associate did an excellent job. Completed job in timely manner and very receptive. Completely satisfied with the service and definitely will be my service provider when needed in the future. Thank You!

Needed an electrician to install a new light fixture at my front entrance. Used trustdale.com for recommendations and called the first one I recognized - R.S. Andrews. What a pleasant experience from start to finish - their receptionist was first rate, friendly, efficient and informative. Their electrician, Travon Jackson, arrived and finished the job within an hour - he was professional, friendly and customer-focused. R.S. Andrews is my choice for all my electrical needs and after this great experience I will use them for other areas.

Ivan always does an excellent job. He is personable, knowledgeable and takes the time to do the work right.

Great experience! Amber was knowledgeable and professional and on time!

Prompt, professional service under the annual contract. Very pleased.

Travon Jackson did a an excellent work. He was very friendly & professional. R.S Andrews is very responsive. Very happy with service.

Pau was kind courteous and knew what he was doing! Awesome service!

We are very happy with the service we received from Amber M. with RS Andrews. We need to replace a 23 year old furnace and AC, and she came and spent the time necessary to explain our options and pricing. She was very helpful and understanding in working on the best options for us to get an adequate system at the best price possible. Update: Michael P and Dave W did our installation yesterday. They did a great job working as a team and were very careful about protecting carpets, etc. They explained everything they were doing. We are very happy with our recent service from RS Andrews.

Yesterday James came to our house to fix some plumbing issues. He was on time, professional, friendly, and thorough. Thanks James

Anthony was very professional, polite and understood my problems and concerns. He is an asset to your company. Thanks

Absolutely the best experience I’ve had with any home service technician. He didn’t know it but another company came the day prior to assess my air conditioning system and told me the entire system needed replacing and would cost over $14k (saying the entire blower motor and blower fan were shot and the control panel doesn’t work any more). Terrell came in, located the actual problem, a faulty capacitor, and had the system running within minutes for THOUSANDS less than I was being asked for the day prior. His honesty and integrity have instantly made me a life long customer. He’s amazing.

L. Raymond came out to inspect my furnace. He explained in detail what he was scheduled to do. Once the inspection was completed. He walked me through the process of what was needed. His customer service made me feel comfortable that R.S. Andrews could complete the job successfully and in a timely manner. Thank you R.S. Andrews!

Blake did a great job! Super efficient and helped me understand what was going on.

Paul did a fantastic job, checking all the items on the list and explaining how important preventative maintenance on my system is cost effective. Thanks RS ANDREWS, Paul 's expertise is a great asset to the company!!!

RS Andrews was great to work with. They assigned a technician, Richard, and he came out on schedule. The company was very communicative with regards to his arrival status. Richard was very thorough in his work. He diagnosed the the issue and made the necessary repairs. The work took less time than anticipated and he explained all aspects of the job & made recommendations.

Terry was very professional and did a great job explaining what the issue was and sharing the plan to fix it.

I told Technician the problem he diagnosed the problem made the adjustment working great

Needed an electrician to install a new light fixture at my front entrance. Used trustdale.com for recommendations and called the first one I recognized - R.S. Andrews. What a pleasant experience from start to finish - their receptionist was first rate, friendly, efficient and informative. Their electrician, Travon Jackson, arrived and finished the job within an hour - he was professional, friendly and customer-focused. R.S. Andrews is my choice for all my electrical needs and after this great experience I will use them for other areas.

Ivan was very professional and did a great job. I would love for him to return to our home again. Very knowledgeable. I have used RS Andrew's for 10 years.

Michael Powell was prompt, courteous, and very professional. He was very respectful, in regard to covering his work shoes, upon entering. He answered all of our questions and made sure that we understood how to maneuver our thermostat before leaving. We were very pleased with his service.

Luis was very friendly and professional, diagnosed and fixed a wiring issue within 10 minutes! Great job!

Nick Hulse came to do my Fall heating checkup. He was professional, quick and informative.

Terrell Thomas gave exceptional service. He answered our questions, and provided us with great info on how to help our furnace and a/c last longer. He is a wonderful ambassador for your company! We hope to have him service our equipment in the spring.

On-time, knowledgeable, and took care of a little extra helpful things (Filter change out and mounted thermostat.

Eric was professional and respectful. Gave me options and asked if I had anything else for him to look at. Very impressed! Excellent work.

Start to finish RS Andrews and the technician that serviced my residence, David Anthony, was prompt, courteous, professional, neat, organized, and on-time. It was a fantastic experience and I'd recommend RS Andrews to anyone out there that's looking for any HVAC, plumbing, and/or electrical needs.

Great person

Professional and knowledgeable

The entire team at RS Andrews was fantastic. Jonathan was very professional, courteous and timely. Extremely thorough. I will be using RS Andrew’s for all my future services and emergencies.

Exceptional service. Three working together and done in no time. We appreciated their work ethics and personalities. Great young men.

R.S.Andrews was recommended by the Trust Dale Caldwell website, which I do trust. The process from the estimate and the HVAC furnace service was so smooth, including great customer service and true professionalism. I would recommend using R.S.Andrews to my family & friends.

Both Weiss and Andrews were very knowledgeable of their professional. Also, both took their time explaining the process about my current system as well as the new system that I purchased. I was very impressed with both technicians. I would recommend RS Andrews to others who will need a new AC/Heating system.

Keyshawn did a great job with our Fall HVAC maintenance. He was friendly, professional, and very efficient. Thanks, Keyshawn!

Great service, very friendly with very professional technician. The technician was thorough and efficient. He solved our problem and explained what it did. Very grateful.

My water heater was leaking and no longer heating the water. Neil arrived on- time, provided a detailed explanation of the work, and completed the work quickly and thoroughly. I’m very satisfied.

I was glad to see him again because he always does such a thorough job and is so polite and kind. He even identified a leak in my roof that I never would’ve found otherwise.

RS Andrews technician identified black mole in my HVAC unit that had been missed by other providers. I highly recommend RS Andrews for your HVAC, plumbing and electrical needs.

So professional and helpful with my questions !! Highly recommend!

Luis Mateo did a great job today on preventive maintenance of our HVAC system. He was cheerful, knowledgable, thorough and efficient. I appreciated his guidance on the thermostat settings too. Big thanks to Luis for the peace of mind he and RS Andrews give us for the reliability of our HVAC system.

Very knowledgeable and through also friendly and helpful. Thank you.

Diagnosed problem Very helpful

I notified RS Andrew's of plumbing need from a leaky sink in the master bath. James was dispatched to fix the problem,which he did efficiently and quickly. I appreciated James professional manner and his skill. I will not hesitate to reach out to RS Andrew's for future plumbing needs, and will request James as my plumber of choice.