Reviews

Real Stories. Real Smiles.

At R.S. Andrews, delivering smiles is more than a motto, it’s our mission. But don’t just take our word for it. Hear from customers across the greater Atlanta area who’ve experienced our commitment to exceptional service firsthand.

4.9

Based on 9370 reviews

Rodney Wells
1 day ago
Excellent service and, professional. Diagnosis the problem immediately with recommended fixes. I will definitely use him again.
henry stokes
1 day ago
I am very, very pleased with the service and what a wonderful job. I am very, very happy.
Katherine Greene
1 day ago
Neil was super nice and his attention to detail was impeccable. His customer service is outstanding!
Charlotte Melton
1 day ago
Jaime was trustworthy and did the job right!
Ed M
2 days ago
I had a problem with the A/C not cooling (end of July). RS Andrews sent a great service technician. Great service at an excellent price. Amazing how quickly the work was done.
Gwendolyn Belle
2 days ago
James was outstanding just Outstanding!!
Sabrina A. Parker
2 days ago
Luis was very pleasant, knowledgeable, and professional. I appreciate the information and recommendation he provided.
John Foster
2 days ago
Air Conditioning not working ( noted condenser iced up - ave day temp 90 degrees) - paid $150 for Sunday visit -- understood tech could likely repair with supplies on truck -- inside furnace fan was inoperable and tested failed -- no fan motor on truck - no advice on how/when replacement fan could be obtained - after many calls requesting status was told fan motor was ordered Monday afternoon and possibly will be installed tomorrow (Friday). I understand heat wave overloads all heat/air services -perhaps your system might touch base with customers to follow up on parts/repair service status and let them know they are not forgotten.
Judy Cone
2 days ago
James came out and conscientiously spent time trying to figure out why my water bill was so high. He checked everything carefully
Common Since
2 days ago
Very knowledgeable about what he came to do and very professional in his craft. Highly recommend him to anyone who needs his services.
Pamela Neill
2 days ago
I appreciate Chris and the parts person showing up right on time today and taking care of things quickly, thoroughly and efficiently.
Nancy Anderson
2 days ago
The tech, Chris was very professional and explained what he found and what needed to be done to correct the problem.
Tom Fairris
2 days ago
Great job…very friendly….professional …courtesy. Thank you for your service.
Dave Phelps
2 days ago
Mo visited, diagnosed and repaired my HVAC system and was quite friendly, competent, and professional. I feel confident that the work he did was done correctly and I will have no hesitation in calling him to come back for any future work that may need to be done. Kudos!
James Brownlee
2 days ago
Ezequiel Soto (technician), did a drain cleaning in our home earlier today, July 30, 2026. He was very professional and explained in detail our problem and the fix beforehand . We’re very satisfied with his work and his detail to protecting our floor covering while in and out of the house. We’ve used RS Andrews now for approximately five years.
S Brown
2 days ago
Great service from R.S. Andrews! Will continue to use
Roy Gay
3 days ago
Great job, thanks
bill p.
3 days ago
Good professional technician. Mr. Powell was very professional, patient and informative about my system.
Nancy Trivett
3 days ago
Great service today from Yonas. He listened to my description of the malfunction and then he pinpointed and fixed the problem right away. He also gave me great advice on how to prevent the HVAC 'ant invasion' from happening again. Thanks Yonas.
Jeanie Lipsius
3 days ago
He was very thorough. He was very friendly.
Eric Carter
3 days ago
Eric did a great job. He was on time, explained everything that needed to be done and also told me what my options were. Great! Will definitely refer to friends and family.
Jo Miles
3 days ago
Excellent technician in all aspects.
david hess
3 days ago
Brandon did excellent job on a bad news repair. Cleaned up like new. Thanks.
Dan Quentin James
3 days ago
The gentlemen took care in the installation and they were courteous. Also, wore booties to protect interior of home. My technician, per the invoice, is #1475. I couldn't their name in list.
Tony Williams
3 days ago
Teyon is bee personable and accommodating. He was very efficient. Good job!
Timothy Davis
3 days ago
Never had a bad experience with RSAndrews
Carmen Fitch
4 days ago
Very pleasant and knowledgeable
Margaret Dionne
4 days ago
this young Ezekiel was very knowledgeable about the plumbing issues need. Great job. I'm thoroughly satisfied. Thankyou
M. Margaret Chandler
4 days ago
Amazing job today! On time and very professional. Thanks for the great work
Geneva Lane
4 days ago
Chris was so polite and professional. He explained everything and answered all our questions in detail.
Bonnie Revoner
4 days ago
Quickly fixed problem.
Temothy Thomas
4 days ago
Let me just say Amber and the Technicians worked within my budget and was very impressed and pleased with everything.
I will HIGHLY RECOMMEND them to anyone who needs service.
Thank you R.S Andrews
Jean Atkins
4 days ago
Travon with A. S Andrew's was excellent. He was professional., knowledgeable and thorough. He explained each step and was patient with the Home Warranty company. I highly recommend him for any additional electrical work I may need.
Karen P
4 days ago
Chris Melton did an excellent job servicing my unit and explained exactly what he was doing. 5 star service and I would request him for my next service in 6 months.
Amy Griese
4 days ago
David is an amazing service technician. We are pleased that RS Andrew’s does continuity of technicians allowing us to establish a relationship with those who help us.
Anthony Kilgore
4 days ago
Brennan Pilson is a very honest and polite technician that has a broad spectrum of knowledge of the plumbing business. Thanks for your time and patience !
Stephen DeGuenther
4 days ago
Colin has been my tech for back to back visits, and he has been amazing. He recommended some additional services to prolong the life of some of my HVAC units and was patient and insightful when I was asking questions to help understand the situation better. I would recommend RS Andrews, and specifically Colin if you're in need of HVAC services.
Sally Smith
4 days ago
Luis M. did a fantastic job! Very professional, friendly and efficient!
Ray Petted
4 days ago
James does excellent work, he solves difficult problems in a timely fashion. His prices are very fair.
Tony Richards
4 days ago
Very courteous. Did a great job and waived the service charge because he was not here long. RS Andrews is the best!!!
Thomas Seeley
4 days ago
Terrell did a fantastic job. We had issues with our upstairs AC. He investigated, got to the source of the problem, and presented the solution. He is very knowledgeable and professional.
Julie Buehler
4 days ago
Preventative maintenance service I am a new customer looking for quality service that is honest and the contractor that has integrity so far that is what I feel they have presented. Time tells all jury is still out. My window of time was 2 to 6 and the tech showed up at 7:30. That’s why my jury is still out. I understand that things happen but the poor tech didn’t leave until almost 9 PM three hours passed the window.
Clay Failor
4 days ago
Wendell is the type of employee I am certain every company wishes all their employees were like. Professional, friendly, knowledgeable, and efficient.
Claude McIntosh
5 days ago
Chris was punctual, courteous and professional. He did a thorough job . He explained all that he did. I was very pleased with his performance.
Trina Granger
5 days ago
Pay was very professional, knowledgeable and helpful.
stephanie brooks
5 days ago
Blake was/is the BEST!! He was very thorough in his visit and got things done in a timely manner. Thank You for service and expertise today.
Terry Schultz
5 days ago
The tech from RS Andrews was very professional and handled the check quickly.
Monique Davis
5 days ago
Today I had toilets installed using RS Andrew’s. Brennan Pilson was the plumber. This is my second time working with Brennan and he did not disappoint. I will definitely continue to work with this company.
kleenk8
5 days ago
After 16 years with a big company, I decided to try RS Andrews and elated I did so. Devonte was the technician and did Yeoman's work. He was knowledgeable, professional, and to be honest, passionate about his work...Mastercraft. No exaggeration. He kept me informed about the status of my units, and it was refreshing he came to work, and not to try to hard sell me.

I understand things break and need to be replaced, but there is a limit, and appreciate I didn't get the doom and gloom regarding my system. I gleefully signed up for the yearly agreement.

I take no joy cutting relations with the previous company I had. I was actually one of their first customers. I severed ties not for me, but for those who are still with them. I told them they have disappointed me for my loyalty and went after the quick buck.

Loyalty appreciation, and not the quick buck is what's important in the long run. At least to me.

Happy to be on board with RS Andrews, and thank you Devante.
Erica Orr
5 days ago
James diagnosed a plumbing problem and installed a new Water Pressure Valve. He also fixed a water pressure problem in the kitchen.
James was professional, effective and friendly.
I was/is very impressed and pleased with James. He is an asset to RS Andrews Comp.!
Amy Leigh
5 days ago
Another flawless visit from Terrell. He is always friendly and knowledgeable. I appreciate that the same tech is sent each time, it makes me much more comfortable knowing it’s someone familiar.
Kathleen L Norton
6 days ago
Very courteous. Did a good job.
Barbara Misel
6 days ago
I have dealt with R. S. Andrews for almost 20 years and they continually provide professional and prompt service year after year. R. S. Andrews has handled HVAC maintenance and installations, plumbing and electrical services and I heartily recommend them as a service provider!
Buz Quattlebaum
6 days ago
Colin was very detailed and answered all my questions. I highly recommend him.
Nancy S Livengood
6 days ago
Excellent work - I was given a call to let me know they were on their way, they were prompt, professional and friendly.
Linda Crawford
6 days ago
Trevon was punctual and professional. Resolved our issue and answered questions.
Laura Adilman
6 days ago
They did a great job and came exactly when they said they would!
charles lindow
6 days ago
Blake was very professional and knowledgeable. He fixed the problem! The price I paid included a maintenance plan
Anna Vonck
6 days ago
Obed was on time, professional, clean and worked efficiently. He explained the issue that was happening and ran through pricing. I was having electrical issues causing a breaker to trip and he got to the bottom of it within a couple of hours.
Melissa Harbers
6 days ago
I cannot say enough amazing things about this company! We’ve been using them for over five years in both our business & home. Bo is the most amazing human being on this planet. I just call and know all will be taken care of. Love him!!
Kidest Mulat
6 days ago
Neal did a great job! Considerate, thorough and honest! Did the work efficiently and helped us fix our problem considering our old HVAC system!
Phyllis Sims
7 days ago
RS Andrews technician Kwame Kilgore was very professional and very knowledgeable of the task he was performing. His customer service skills went beyond expectations .šŸ†
Mrs. Courtney Veasey
7 days ago
Kiwame was very nice, thorough and professional. He answered all of my questions.
Jeff Brodsky
7 days ago
This time, the tech was Nick who always is very professional and does a good job.
David Talton
7 days ago
Very professional and good.
Bill Holbrook
7 days ago
Great job! Thank you!
Larry McDaniel
1 week ago
Great job
Brandon Hamberger
1 week ago
On time and very professional. I would recommend RS Andrews to all HVAC needs.
Paul K
1 week ago
Recently I had Drew Johnson of R.S. Andrews in my home to perform a yearly HVAC maintenance check. I found Drew to be prompt, courteous and professional. He took the time to explain what the maintenance involves and why. After he finished, he asked if I had any questions and if there was anything else he could do for me. I was very pleased with his work and I rate his performance 100%!
Timothy Dixon
1 week ago
Did a great job. Very knowledgeable team. Efficient!
Deborah Taylor
1 week ago
Thank you RSAndrews for sending Blake to my house today. He knows his way with A/C.
He's very precise and professional. asked me if I had any questions about what he found.
He checked everything twice before making his diagnosis.
I feel very confident in his work. I would like to see again if I have A/C needs.
Momma J
1 week ago
Bradon M. Came within an hour of my call for my plumbing issue. He was professional and knowledgeable! Within a short period of time he found our issue and helped us address it with our insurance company. He was 😊
Renee Jackson
1 week ago
Markus Freeman and Mark Jefferson replaced our cooling unit in 96 degree weather and worked with smiles on their faces. They were knowledgeable, professional and arrived on time. Kudos and hats off to these wonderful guys!!!
Pris Bradley
1 week ago
Drew was very professional and personable .
Excellent job
Valencia Jones
1 week ago
Michael has serviced our home A/C more than once and he is timely and very professional throughout the appointment. He kept me informed and explained things clearly to me as a client!! A pleasure to have R.S. Andrews as a partner for our A/C needs!!
Robert Tatum
2 weeks ago
Hard working and very knowledgeable.
Bonnie B
2 weeks ago
Very knowledgeable and professional. Will request him again!
Would like to have him as my primary technician
Jim Killoran
2 weeks ago
Nice guys who showed up
Robert S
2 weeks ago
Paul did an excellent job and I would recommend him and RS Andrews to everyone.
A Patel
2 weeks ago
My technician Terrell Thomas was very professional - he told me exactly what was happening and what to expect. Rs andrew is lucky to have someone like him representing the company. Great job!
John Fritzinger
2 weeks ago
This was the second time Calvin has been to the house. Both times for service maintenance. Both times he did a thorough professional job.
Reginald Fluker
2 weeks ago
David was professional and answered all the questions I had. I appreciate David trying to assist my Mom best he could
Jennifer Fearn
2 weeks ago
Eric was very knowledgeable, considerate, professional and thorough during his assessment of the water issue I had.
Ronald Hoffman
2 weeks ago
Ivan was very good and really knew what he was doing. Highly recommend R. S. Andrews to anyone. Did good job checking our air conditioner.
Kathy Wilson
2 weeks ago
I had general maintenance completed on my air conditioner. David completed all work in a timely manner and made some suggestions to improve system function. He is very pleasant young man.
Susan
2 weeks ago
Living in a 1927 3rd floor condo presented quite the challenge to remedy my clogged condensation drain. LUIS went above and beyond and demonstrated amazing knowledge and expertise as well as a beautiful spirit. I feel fortunate that he came to help me. FYI, if you are lucky enough to get him, he likes crystals and orchids. I gave him one of my amethyst crystals. He is amazing! As an addendum, I did have to replace my 15 year old HVAC unit. Not an easy task as part of the system was recessed in the ceiling and part on top of a 4 story building roof. The 2 men (Elmer is one of the men's names) worked so tirelessly in the heat to complete this difficult job without one single word of complaint. When we ran into a snag, RS Andrews went above and beyond to resolve. They are the best in Atlanta, highly recommend! Thank you RS Andrews!
Betty Freed
3 weeks ago
Michael D. He did a good job in cooling system tune up. He check the attic thoroughly and the connection in the HVAC. He is knowledgeable, and professional technician and it’s very recommended.
JD Hall
3 weeks ago
I had RS Andrews come out to address several electrical items that were identified during the inspection when selling my home, and I couldn't be happier with the service I received.
My technician, Zac, was outstanding. He took the time to explain everything he was doing and, more importantly, why it needed to be done.
Zac not only completed all of the required inspection repairs, including installing GFCI protection where required by code both inside and outside the house, but he also identified and corrected a few additional electrical issues that were related to the inspection items.
He was professional, knowledgeable, courteous, and took pride in his work from start to finish. It's not often you find a technician who combines technical expertise with excellent customer service, but Zac certainly does.
I highly recommend RS Andrews, and if you have the opportunity to request Zac, I would do so without hesitation. He made what could have been a stressful part of selling a home a very positive experience.
Trevor B
3 weeks ago
Amazing service and crew for attic insulation. Will be using again for other jobs!
33 Whiskey
1 month ago
My wife and I are elderly, and summer nights without air conditioning is almost unbearable. Our air went out at night, on July 1, and we called RS Andrews. They sent a very pleasant, knowledgeable young man out, and he repaired our system in short order. We were very pleased with both the repair service and the price. If you have work to be done, you can call Andrews 24/7, and expect quality service at a reasonable price.
Neena Smith
1 month ago
Max B. was nice, prompt, knowledgeable and professional. Highly recommend!
Dorothy Oneal
1 month ago
I had another leak in my basement bathroom and RSAndrews came out the same day to repair and replace some pipes. Their professionalism from the time I called ā€œHow can I brighten your smile ā€œ was so impressive and amazing. The plumber was so informative. I was so happy I used RS Andrews instead of my home warranty Choice Homes
Natalie Moscoso
2 months ago
I called RS on Tuesday and they were out the next day! My tech, Ivan, was very personable and professional. He knew exactly what was needed and the job done in no time! Thankful for the great service response and would highly recommend!
Tea
2 months ago
I was lost in looking for a plumbing company Trust Dale recommend R S Andrews. I am so happy they did. I will now recommend this company to my friends. Thomas is the tech that was dispatched. He was very personable, easy to talk with he diagnosed and explain the problem in detail along with what it entailed to fix down to the minute. He was knowledgeable of the problem and confident with making the repair.
warren machan
2 months ago
I had a really good experience with the Sales Lead who did a nice job of helping me think thru AC options. The Install Team was excellent - very professional and expedient.
Eddie Williams
2 months ago
The install was a complete furnace and AC unit. From the estimate to the install everything was done as promised and timely. There was initially some confusion regarding my thermostat but that was resolved and taken care of. Update 11/18/22 Chris is great! He's been here before and is very professional and knowledgeable. He took the time to diagnose an issue we've had and is working to resolve it 11/28 Chris is still great they are still finding issues and resolving them as quickly as possible. 5/9/23 Bill and his son came to move a gas line for a new stove. This was done quickly, properly and they were both professional. Nice job 9/28 Chris is still awesome. He is thorough and identifies and resolves any issues that arise. 3/15 Tim was the service tech. Thorough polite and professional. Great job 10/9 Chris is the man as always! Great job still thorough and explains everything clearly. Same story 5/28/26 Chris is still awesome!
Roy Pettigrew
2 months ago
Kalvin was great! He was very professional while explaining future tune ups and code requirements. I believe my present unit is approximately 16 years old and perhaps sometime in the near future best think about replacing the unit altogether. Good information to have, I'll keep Kalvin's recommendation under consideration.
Sharon Sheffield
2 months ago
RS Andrews did an excellent job and helped improve my air quality with an ultraviolet light in the downstairs furnace. I had previously had one installed upstairs and after 8 years, no mold. but after seeing the mold that accumulated downstairs RS Andrews Installed an ultraviolet light in that furnace system. Well worth the investment!
Barbara Sorenson
2 months ago
Travon was exceptionally efficient and courteous. I was 100% satisfied with his work.
Nancy S Livengood
2 months ago
Excellent work, professional and friendly, explained everything well and ensured everything was in good order!
SANDY LANE
2 months ago
Showed up on time .Very knowledgeable.
V Gordon
2 months ago
Devonte Lucas was the HVAC Professional assigned to perform my AC maintenance. He arrive within the window and proceeded to work right away. Performed all of the required checks and he answered my questions. After everything was completed he reminded me to call, if I had any problems. Mr. Lucas was very professional. Thank you for the opportunity to recognize great customer service. Take care.
Walter Strodl
2 months ago
The technician (Ivan) was professional, knowledgeable and friendly. Would highly recommend him
Mary Sharp
2 months ago
Devonte did an excellent job. He was efficient, professional, and responsive.
Tony Craig
2 months ago
Charles was very professional and efficient. Very knowledgeable. The toilet was $217.00 and the cost of the plumbing was $489.00. I tipped him $60.00. The toilet is very wobbly and they’ll have to comeback and place some plastic or rubber shins beneath it to balance it!!! This shouldve been done upon the first visit!!!
James Thomas
2 months ago
Greetings All, Mr. Brennan Pilson visited my home to service my Plumbing problems in my Master Bathroom (i.e. Bathroom Tub) and my Plumbing problem within my Guest Bathroom, on Saturday, 12/09/2023. He solved both problems with ease and explained the problems and communicated how he solved my Bathroom problems. And to extend closure, he asked me to call him, and he will come back out to resolve that problem. Mr. Pilson is my type of a Technician and a Professional. My thanks.
Diane M
2 months ago
Ivan did our A/C maintenance May 22 and completed a thorough inspection. We always request Ivan for all our HV/AC service, he is very friendly and always has suggestions for us on how to better maintain our equipment. We've used R.S. Andrews for other services and have been very satisfied with their work.
Johnny Williams
2 months ago
We've had several companies in the past come to our home to work on our AC unit. Hands down this is the best it's felt. I wasnt even home for the service but it was worth every penny! Mohammad Shah has done an outstanding job. Usually my unit is set for 74 degrees but I increased it to 75 today because it was so cold! Im loving it!! Thanks again Mohammad!!
gregg colbert
2 months ago
Mohammed was excellent, friendly, timely and educational.
Dan
2 months ago
Great service and very nice technician that came out to our home. Very satisfied!
baw-lin Liu
2 months ago
Highly professional
S Laun
2 months ago
Michael Powell could not have been nicer or any more knowledgeable of my a/c system. He’s a definite asset to RS Andrews!
George Moore
2 months ago
John Strickland gave us great service in our home.Thanks John.
Ginny Myers
2 months ago
Calvin was so friendly and professional. He took the time to answer all of my questions and resolved the issues I called about. He even showed me some things on the new thermostat that I wasn't familiar with which made a big difference in the air quality in my home. My HVAC was still under warranty, so I did not have to pay for his visit.
Nancy Spitalnick
2 months ago
The best heating and air tech around!
Sylvia Jennings
2 months ago
Mohamed was very patient with me in discussing my water leak. He took the time to describe the possible alternatives to correct the problem and he and his team turned up the following morning to do the work. it was an outside job but they left the property clean and tidy. A job well done. Thank you.
dj keys
2 months ago
Great service. Jonte was very professional and knowledgeable. Highly recommend this company.
Dolly Loberg
2 months ago
He was very nice, knowledgeable, prompt, and informative
Demetra Rowan
2 months ago
My experience was excellent, the service tech Ezequiel came in , explained what he would be doing. He put on his footies and went to work replacing our toilet. When he finished he our overflow tank and our pressure valve. Everything was completely in one day.
Alan Schreihofer
2 months ago
While many others (7visits) focused on indoor issues, David started outdoors and quickly identified weaknesses in compressor power lines connections. He corrected them and the system is running smoothly šŸ¤ž
Juan Rodriguez
2 months ago
Great service
Sharon Alphabet
2 months ago
Charles was very professional and knowledgeable. He gave us some very helpful information.
Stephen Niemi
2 months ago
Plumbing Tech Paul was on time, assessed the water line leak issue and clearly communicated the required repair work. He finished the job and cleaned up the work site and addressed any questions I had while he was here. Job well done!
Rebecca Tanner
2 months ago
I called R. S. ANDREWS on Wednesday afternoon and had an appointment for Thursday morning. Kyle was very nice and explained things well. He answered my questions and made suggestions and recommendations for having additional work done to find and fix my water issue since his investigation did not result in a final answer. His customer service is excellent.
Emiro Miranda
2 months ago
The technician, Kwame Kilgore, came to our house after hours and was very thorough, attentive and helpful.
Fred Leamer
2 months ago
Rich has been great reprint our outside leaking faucets to prepare against winter freezes
Christine Caudill
2 months ago
Always professional and great to work with.
Minnie Mungin
2 months ago
Great Job! Very knowledgeable about the unit/system.
susan mattiso
2 months ago
Calvin was polite, prompt, and did his inspection proficiently.
Titus Lee BACON JR
2 months ago
He did excellent work..work was done accurately and in a timely and professional way..thank u. It was covered under my warranty plan
David Haggard
2 months ago
Great job restoring my AC!!
LINDA PULLEY
2 months ago
James Roche, Jr. is truly exceptional. And the team of James and Dillion is truly a blessing. My partner John, who has a contractor's license, said his shower hasn't worked so well is some time. Please express our appreciation to them again for beautifully fine tuning our system. Linda Contractor comment - we had a water line that was compromised by mud and pebbles from county water system pipe repairs. Pebbles clogged our incoming water line blocking it. Clean out of the blocked water line was required, valve replacements were done and a filter trap added that can be cleaned to remove pebbles in the future. RS Andrews made this happen for us. Thanks again. John
Vdrichardson1
2 months ago
My tech was Victor and he did an excellent job with the maintenance service and also installing two new thermostats. He was extremely knowledgeable and answered all of my questions. Great Job!!
Dennis Moore
2 months ago
Great service as usual. Company has always sent knowledgeable and personable employees.
Marie Sumner Lott
2 months ago
Called for a second opinion after getting an incorrect assessment on our AC unit issue from a different company. Luis Mateo came out and did a great job analyzing what was going on -- the thermostat wire had been cut during our exterior reno, and the previous tech missed it, wanted to replace the motherboard or the whole system. Luis corrected that and a blown fuse at the furnace, and we are now up and running as good as new. Professional communication-- very clear explanations of the problem and solutions available-- polite and personable, but quick service. Arrived right on time, and the communication from dispatch was professional and helpful. The fee was very reasonable, comfortable for our budget. We are RS Andrews customers for life.
Deborah Shannon
2 months ago
Very thorough and completed HVAC installation in a timely manner.
Campbell Williamson
2 months ago
Xavair was prompt, friendly, and professional and he did good work and clearly explained the process.
Angela B
2 months ago
Pao was great! He is deligent and very kind and was great at explaining everything he was doing.
Gary Spencer
2 months ago
I called RS Andrews about an HVAC issue. They were great. Devonte Lucas was professional and plesant. Will definitely use them again.
Dexter Todmann
2 months ago
Excellent service
Andrea Young
2 months ago
Devonte did an excellent job. He was professional and efficient. He explained fully what he was going to do and informed me each time of his progress. What an excellent employee! I am always pleased with RS Andrew's and Devonte is true reflection of the company.
Bill Cobb
2 months ago
Friendly, knowledge & efficient, with clear explanations.
Versie Slay
2 months ago
James was very thorough checking where the water near my dishwater was coming from. He listened to my concerns and explained everything that he was doing. I would definitely recommend his services.
Two Moose
2 months ago
Super job. Went through all of the HVAC controls and condensate pump. Found and replaced bad motor start capacitor. Cleaned extremely filthy condenser fins and coils so they were shiny again. Saved an overworked compressor. All around top job.
Sean Hayes
2 months ago
Our AC / Heater finally threw in the towel after 11 years of keeping us warm in the winters and cool in the summers, so I finally had to call the people who sold it to us, RS Andrews. They gave it an autopsy and pronounced it was a goner. So of course, I ordered another one. Looking forward to another 11 years with RS Andrews.
Tony Craig
2 months ago
Charles was very professional and efficient. Very knowledgeable. The toilet was $217.00 and the cost of the plumbing was $489.00. I tipped him $60.00.
Tanner
2 months ago
Xavier was polite and very professional.
Daemon Baizan
2 months ago
Robert gave me a lot of the background behind what he was examining and testing. I learned a lot. He’s very helpful and considerate.
Joanie Funk
2 months ago
I had very little confidence Drew could fix the issue. I now have air condition! He stayed more than an hour to make sure he found the problem. Whether or not it is fixed, can’t find a better tech. If he can’t fix it, probably not fixable!For now, I have air conditioning!
Nita H
2 months ago
Our experience with RS Andrews was excellent! This was our semi annual maintenance, and Mohammed, our technician, did a thorough check with dependable and easy to understand maintenance information.
Pamela Freeman
2 months ago
Very kind and knowledgeable. Made great recommendations.
Ronald Chears
2 months ago
Very customer friendly service
Barbara Caldwell
2 months ago
Chris and Trey installed a Lennox HVAC in our attic. They explained the job and were very knowledgeable. I appreciate how professional they were in photographing the final product in the attic and outside. Thank you very much gentleman!!
Rje
2 months ago
Kwame was very professional. He explained the process and the issues caused my issue. He was able to repair in an efficient and timely manner.
Bob Cain
2 months ago
Outstanding customer service! Professional and courteous support. Great! Thank you.
Jean Whichard
3 months ago
Pau Sum did a wonderful job taking care of our plumbing needs today. We were so grateful that he arrived so soon after I called, and he was professional and efficient in flushing our tankless water heater and thoroughly troubleshooting the plumbing problem we were having. He executed the solution very effectively, and explained everything to us every step of the way. We really appreciate Pau Sum and RS Andrews for the great peace of mind they provided today.
Ms. Jennings
3 months ago
My service tech was professional, friendly and very helpful explaining benefits in having a service plan offered by RS Andrew. He's well versed and vested in his profession as a HVAC technician. Great service today. Satisfied customer Ms. Jennings
Les James
3 months ago
Very professional. Early visit
Jennifer Kennedy
3 months ago
Drew Johnson called when he was on the way and showed up when he said he would. He was very professional and explained what air conditioning maintenance involved and what he would be doing. I have set up an annual maintenance service plan after discussing the benefits with Drew.
Jeanne Lappin
3 months ago
Courteous and professional service! Brennan got the job done!
James Sweeney
3 months ago
David was prompt and courteous
Joan Michael
3 months ago
Anthony served us efficiently and well.
Jon Brennan
3 months ago
Great tech and well coordinated dispatch.
Alicia G Reyes
3 months ago
Possible Water leak at the back of the house near the outside faucet .Robert came to check the Water Meter & the Water Heater inside the Garage & everything checked out okay . No water leak noted ..Service Fee is overpriced.,$60 should be good enough for Service call . He was very professional. Thank you .
Donna Hooper
3 months ago
Sean Buie was superb. He appeared knowledgeable and shared what he found with me in terms I can understand. He was emotionally intelligent. We hope he is assigned to us again! Sean was back to install an igniter that he had to order on his first visit (he doesn’t routinely carry this necessary part in his truck). We talked not only about the heating system, but also about his future. He has superb potential—he’s organized, logical, articulate, focused on quality, and sensitive to the customer’s preferences.
Tyson Kueper
3 months ago
James was on time and thorough.
Larry Whittington
3 months ago
Harold Lyon did an excellent job of installing the Tesla wall charger. First, he explained the process and detailed the expense. He then did the job quickly and neatly. I am very pleased with his work.
Joyce Mottley
3 months ago
I had a wonderful experience when RS Andrews crew came to do a total hvac duct cleaning. It was included as part of my purchase package of a new hvac system. They arrived exactly on time, instantly started the work, efficiently and quickly. Everything they were doing was explained to me beforehand and when the job was finished they vacuumed and left the place cleaner than when they found it. I strongly recommend RS Andrews to everyone. Great staff too!
Janie Hicks
3 months ago
Everything was PERFECT! I can only send rave reviews and the technician was THE BEST! Janie
Tom Summers
3 months ago
Very prompt, courteous, and professional!
Glenn Koller
3 months ago
Yonas was great.
SeaBrz
3 months ago
RS Andrews, Charles McQueen, responded quickly to my leak problem. He was thorough and very helpful.
Joyce Mottley
3 months ago
I had a wonderful experience when RS Andrews crew came to do a total hvac duct cleaning. It was included as part of my purchase package of a new hvac system. They arrived exactly on time, instantly started the work, efficiently and quickly. Everything they were doing was explained to me beforehand and when the job was finished they vacuumed and left the place cleaner than when they found it. I strongly recommend RS Andrews to everyone. Great staff too!
Barbara Caldwell
3 months ago
Chris and Trey installed a Lennox HVAC in our attic. They explained the job and were very knowledgeable. I appreciate how professional they were in photographing the final product in the attic and outside. Thank you very much gentleman!!
Jackie
3 months ago
Paul did an excellent job for us. He is a very competent and polite young man. If we have any future plumbing needs, we will certainly request that he does the work! Give this young man a raise, please!
The Busy B's
3 months ago
Colin was amazing ! Very friendly and professional . Very pleased !
Julie Nunez
3 months ago
On time, quickly diagnosed the problem, completed the repair in just over half an hour.
Tom Summers
3 months ago
Very prompt, courteous, and professional!
Ronald Chears
3 months ago
Very customer friendly service
Chris Doemel
3 months ago
Nick did a great job and answered my few questions completely.
John Sikes
3 months ago
Professional work by a cordial employee.
Frank Lewandowski
3 months ago
Great job , Yonas the hvac tech did excellent work and clear communication. . Thanks frank
krissy venneman
3 months ago
RS Andrews just completer a full 12ft+ tall attic wall and ceiling lay in insulation for us. The techs were on time, courteous, and faster than anticipated and left the job site impeccably clean! Could not be more thrilled. Wish we had not waited so long to do this, the heat reduction for the hot months is already palpable. ā¤ļø
Nan Pate
3 months ago
Jonathan was very professional and did a good job.
Wanda Mitchell
3 months ago
Kyle was wonderful to work with, very knowledgeable and professional. He was able to identify location of a hidden leak quickly and resolve the issue. Many thanks to Kyle and R S Andrews for quick and thorough response!
Brandon Patton
3 months ago
Very informative! Efficient.
Cynthia Sewell
3 months ago
Amber was a very pleasant and professional technician.
Karl Von Bokern
3 months ago
Tim was very courteous and professional. He explained what steps he was performing and told us the results of his inspection.
James
3 months ago
RS Andrews always does a superior job over and above what I expect. I do so appreciate them with trusted confidence.
Aurelia Summerlin
3 months ago
Micheal was professional, detailed and friendly. He diagnosed my HVAC issue, gave me the expected repair costs, cost of maintenance plan; as well as sent tge diagnosis by email
Tosha P
3 months ago
Nick was professional, knowledgeable, and on time. Great technician and excellent service.
Thomas Gray
3 months ago
He provided great information that enabled me to make the best decision for my situation.
Tom Mitchell
3 months ago
Devonte from RS Andrews came to do my routine maintenance on my ac systems. He was very professional, efficient and friendly and solved a problem with my sump pump. I have been using RS Andrews for a long time and have always had excellent service.
Debra Latimer
3 months ago
Excellent service!
Pat Jones
3 months ago
Work completed successfully. Work was for system inspection only - no actual work was planned. Inspection completed. Need to wait for work to be planned - order placed.
Kelly Chia
3 months ago
Eric did a great job replacing our very old shower and was very transparent with us. We’re happy with his work!
Louis Fernandez
3 months ago
David is always very professional! David Rosati was very professional and checked out our new heat pump. He added vibration dampers to help with the noise the system was making and then proceeded to make sure it was working well. This was very much appreciated as we have been experiencing temperatures as low a 8 degrees. I'm always happy when David comes to service our HVAC. Terrell Thomas was very thorough and professional. i was very pleased with his service. He checked out both heat pumps and the three zones in my house and assured me all was working properly, a necessity with 24 degree weather. Both David Rosati and Amber Magnus were exceptional! Amber Magnus was very professional and quite helpful and knowledgeable! David was very thorough and did a great job as usual for R.S. Andrews employees. David explained everything he was doing and I enjoyed the time he spent explaining everything. Terrell did a great job and explained all he was doing and why the capacitor needed to be replaced. i was very happy with him. Nick Husley did a very thorough job. He was prompt, friendly, and answered all questions wel. Nikia was very thorough in checking out the AC system. I feel he was extremely honest in pointing out future repairs that may be needed. Nakia again was very thorough checking out the heating system. Ivan Medina was prompt and thorough in maintaining the AC system. He explained what he was doing and why some part needed to be replaced. He showed me the readings of the failing parts and the readings on the replacement parts.
Larry Whittington
3 months ago
Harold Lyon did an excellent job of installing the Tesla wall charger. First, he explained the process and detailed the expense. He then did the job quickly and neatly. I am very pleased with his work.
rhonda
3 months ago
Travon was exceptionally helpful and efficient in tending to exactly what we needed. R.S.Andrews is lucky to have such a personable knowledge young man representing the company. many thanks!
Norah O
3 months ago
We required an installation of a touchless kitchen faucet, and were very pleased by the work that Eric did. Eric is exceptionally competent and completed the job within such a short period of time. Really pleased about the work!
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Heater on the fritz? Frustrated with plumbing problems? R.S. Andrews is just a call away!