Reviews

Lionel is customer focused, skilled, and attentive. He was even patient with my puppy that kept yapping at him.

Service technition was thoroughy and explained his services.

Amber was AWESOME. My furnace and a/c are being replaced. Amber showed up and she made this process easier...Every business out there could only hope for an Amber..THANK YOU and GOD BLESS YOU...Now, let me tell you, my service man James was amazing. I had no doubt when he left that everything was perfect. James went above and beyond all my expectations. He is truly a jewel for RS Andrews..I will only use this company. They are the best. Well, here we go again...absolutely fantastic work done on replacing a water pipe in my home. Brian Turner, you are exceptional. Thank you R.S.Andrews for prompt great work at reasonable prices. I highly recommend this company to everyone. God Bless and Happy New Year...

He was very informative, knowledgeable, patient and kind.

Professional, courteous, and knowledgeable. Completed work within stated time.

James was awesome, professional and kind! He was very patient and explained everything that he was doing and gave me tips to keep my pipes running well!

Xaviar was perfect. He caught a simple error made by the previous RS Andrews tech Now all my HVAC systems are working fine.

Jonte was very knowledgeable and helpful. Let us know our options.

Mohammed was polite, professional, and nice. The work was fantastic and well done. I will always call this company for any need to can assist with. When you find someone who you can depend on, has qualified techs, and is responsive, you stick with them. FYI - spring check of HVAC and clean8ng of coils. Thanks, Mohammed!

Courteous and answer all my questions. Friendly person and cleaned up after himself

Nick always does a great job. He finds the problem, explains the issue, and identifies the best solution.

👍Received my yearly spring inspection by tech. Keyshawn. He was very friendly and professional. He did a thorough inspection/maintenance of my HVAC system & outdoor unit.🙂

Will came in ready to sit down with me ready to discuss options for giving me quotes on a new HVAC unit. Unfortunately life happened and I was unable to proceed with getting a quote. He was very understanding. Advised me when I was ready to give him a call and he can reschedule. I thank hum for being so kind and understanding. No pressure.

Chris went above and beyond with our service call. He was on time, thorough with his inspection and gave me great feedback as to how to keep my system in good working condition. Thank you Chris. I will request you for all future service calls with RS Andrews

David did an excellent job he accessed the situation and figured out the problem explained the issue and was able to solve the problem in a timely efficient manor. I will Definitely request David again if I need Electrical work done on my house. Thank You David.

My technician, Oden Diaz Jr, was prompt & courteous. He explained in detail what needed to be fixed. He made some suggestions For potential upgrades, without applying pressure. I Will definitely use RS Andrews again.

Brian Turner, technician, and his assistant did an excellent job of diagnosing a gas leak at my water heater and redesigning a more efficient setup and replacing the water heater. It was a huge all day job and they worked tirelessly to make sure things were improved and safe. He was excellent at explaining every step and the reason for the changes. He also repaired other small issues in tub and outdoor faucets.

Charlie was very professional and fixed the problem right off the bat. Thank you!

RS Andrews has always responded quickly and their technicians seem to always have my back when they come. Fair pricing, great service, and always timely. Special shoutout to Nick Hulsey. Best technician I have ever spoken to. He was thorough, real with me, and gave me my options and what he would do if he were me. We were having intermittent issues and had several techs come through and no one knew what was happening. Nick came in and diagnosed the true root cause and gave me the complete run down. 10/10

Great company, technician Daniel de la Reyes was top notch. Diagnosed the problem, gave options, flawless repair. ⭐️⭐️⭐️⭐️⭐️

Obed Diaz, Jr did an excellent job fixing my switches having electrical issues. He explained the work being done and I know everything now is in good shape!

Jonathan is always very helpful and professional. He always take the time to explain what needs to be done and answers questions. Very nice to work with him.

The technician was prompt and explained everything he was doing and what was the cause for the problem and fixed it. He was very professional and friendly.

Good job

I contacted RS Andrews to address a water leak around my water meter which resulted in a 2000-gallon increase in my water usage. Pau came out an dug up the area around the meter and found the cause of the leak. He explained what he would need to do to fix it, and the cost of the fix. The cost was more than I had hoped to pay, but the quality of the work was excellent and resolved the issue. I liked that Pau was very professional and took the time to explain the issue and the fix for the issue and answered all my questions.

Ivan did a terrific job. Very pleased with his professionalism and communication. Highly recommend him.

Nick was amazing, and very knowledgeable. He is the best technician i have had. I highly recommend Nick. .

Excellent professional service.

Had a great experience! Both gentlemen were efficient and easy to work with.

👍Received my yearly spring inspection by tech. Keyshawn. He was very friendly and professional. He did a thorough inspection/maintenance of my HVAC system & outdoor unit.🙂

My technician was jonathan and he worked hard to make things happen so that we were not out of water for so long. He got the resources we needed and he was quick to communicate with us.

The technician was just a ray of sunshine, polite thorough professional and knew his job. Very good representative for the company, nice young man.

Daniel was great very informative and reassuring about the the service i needed

Robert did a good job, was very professional, knowledgeable and pleasant. His work was outstanding!. I'm well pleased!

Yonus was a cordial and knowledgeable Tech. Would like to work with him again. He has good Skills !

Devante did a very good job servicing my AC unit. He is very pleasant, knowledgeable, and professional. He's a great addition to the team.

Exceptional plumbing services rendered by Mr. Charlie McQueen on behalf of RS Andrews Atlanta. Service member was puntual, personable & extremely detailed in explaining the process needed as well as the cost involved. Thank you, Charlie & I will definitely request his assistance for any future plumbing needs!

Love RSAndrews and Ivan is amazing!!! Truly recommend to all!

R.S. Andrews diagnosed and fixed to leaks at our house in an hour. GREAT FOLKS and GREAT JOB!!

Daniel arrived early and did a thorough yet efficient plumbing inspection, provided a detailed report and has excellent customer service. He's clearly a committed, competent professional..

Teyon was the best fixing my air conditioner. He was very knowledgable and thorough.

Excellent service on my HVAC system today with Blake Crosby. I look forward to having him come back again.

James did a good job but I’m tired of all the expensive repairs on a fairly new hvac unit.

Brandon was great, very friendly and diagnosed and completed the work quickly.

Robert was very personable and professional!

Keyshawn was very professional fixing my AC unit

Very respectful and made sure my system runs properly. Jovante did a wonderful job, very friendly and professional.

Victor Gardner was very respectful and knowledgeable.

Harold was extremely nice and professional

Michael was very professional and efficient. It was a pleasant experience. He went about his job in a no nonsense manner. Thank you very much!

Gave me good information about possible reason for my thankless water heater problem.

The service tech was on time, very professional, explain everything he was doing threw the whole process, and was very knowledgeable about his professional which I found was great, really showed the love for his work. Thank you Loren Palmer for a job well done.

Robert was fantastic

Markus Freeman and Mark Jefferson replaced our cooling unit in 96 degree weather and worked with smiles on their faces. They were knowledgeable, professional and arrived on time. Kudos and hats off to these wonderful guys!!!

Justin is very knowledgeable about the subject of electricity in the home. He explained all the details regarding a safety/troubleshooting visit. He went above and beyond to make sure we understand our home electrical issues and options. He was friendly and again knew his stuff.

great job

Trustworthy and reliable service provided by Travon, with the RS Andrews team! Efficient and knowledgeable, he consistently provides exceptional service for my electrical needs.

If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..

Alberto delivered my filters exactly as we discussed. He always does a great job for me no matter what it is. Thank you for providing excellent service!

Very friendly and prompt service. I absolutely loved Ladarian Raymond! He was a true pleasure to deal with and very good at explaining things and looking out for our best interests all the way around. Makes me want to buy from him.

David did a great job and appreciate his neat installation of the water heater.

Jaime Morera was professional, friendly, and honest while he was here to give me a quote for a new water heater. Seems like someone I could trust, to give me a correct quote and his honest advice concerning my situation. I’m glad I called RS Andrews for a quote, they’re not my usual plumbers but Jaime made me feel like they could be trusted.

The technician was on time and performed a thorough inspection. I was pleased.

Great job with service - my second unit upstairs would not kick back on upstairs. Had to reschedule for an electrician to check out.

Nick is extremely knowledgeable and is an excellent technician. He always explains everything in a way that is easy to understand. I would give him 10 stars if it was possible!!

The Great Service Person is very knowledgeable

Trayvon was very thorough and efficient. He listened to what I said and explains things well.

Technician Chris Melton was professional, polite and informative.

Listened and took extra time to figure out try to figure out what was wrong with the original install.

Very professional, informative.

Terrell did a superb job correcting a furnace installation mistake. He took his time, explained every procedure thoroughly, and left the garage spotless afterwards. I am very pleased with the professionalism displayed by R S Andrews and their devotion to their customers to assure their equipment works optimally.

Colin was friendly, professional, and efficient. He identified a small issue with my unit and resolved it very quickly.

Brennan was extremely professional and great to work with. He took the time to fully explain everything and ensured we understood what was going on, and probable causes. He was a calm presence in what could have been a stressful situation. No one wants a plumbing emergency, but if you do, you want Brennan to show up to help!

Blake was great! He helped me understand what was wrong with my HVAC system and had patience with me while I tried to understand!

Blake Crosby was great! He explained everything to me thoroughly, and even showed me. He was able to get me to understand a machine I once had no clue about.

Teyon did an excellent job inspecting my ACunit that was breaking down. He thoroughly analyzed the symptoms, studied the possible causes, and then delivered the diagnosis patiently. Would recommend him to anyone and be delighted to work with him again. Teyon is a great representative of RS Andrews’ value to its clients.

Pau Sun was very helpful. He checked everything out. Thanks for a great job!

Polite and professional. Informative

RSA and Daniel are THE best. Cannot be beat. Used them for years.

James was fantastic! He was extremely professional, and answered all my questions with patience and grace . He worked quickly, and was very neat. We would be more than glad to have him help us again in the future . Sincerely, Chris Baldwin

He did a great job 👏🏼

Drew Johnson did an outstanding job. He was very professional and knowledgeable. An impressive young man.

Victor was excellent. He was able to get my heat working. Than you!

Very personable and helpful man. Explained things well and answered questions very clearly.

Mohamed, was very professional and patient while I explained my complicated situation. He took the time to listen to my concerns and addressed each one. After assessing the situation he advised me of what repairs were needed and promised to send me an estimate for the repairs. I will get 2 more estimates before move forward with the repairs. I paid $99 for the service call and estimate.

What a great experience! Ladarian Raymond didn’t sell us anything we had a conversation and he filled a need! Very professional and friendly. Highly recommend him

Colin was perfect. He was thorough, competent, efficient, professional.

Electrical work, Harold was very efficient and professional!

James did a fantastic job made sure there were no issues with the installation clean up the mess glad he was the installer. Thank You Benny Haslett

Charles was amazing- Took him 2 seconds to see the problem and not much longer to fix it- Great person- impressed with everyone at the company!!

Great service. Very thorough. Been a customer for several years now.!

Victor was Awesome! He took enough time with me to show me how to program my thermostat, which I didn't know I could do, so he saved us from buying a new one...and he was thorough in the maintenance check and made sure I was good with everything before he left. Thorough, professional, knowledgeable and friendly.

Mr. Borelli was kind and polite to answer all my questions and explain what will be needed and why. This was an inspection visit, the work still needs to be done but I am confident that the work will be handled expertly. I'm looking forward to it.

Good Service from one Technican. Very good service.

Chris Melton was great! Pleasant, worked efficiently, and provided clear explanations and solutions for my problem.

Terrell was great. He was very knowledgeable and thorough. He identified and fixed the problem quickly. Very pleasant. Thank you.

James did an excellent job!!! He always is professional and always knows exactly what needs to be done!!!

Carlo, Curtis, Isaiah and Dennis replaced 2 AC units today and we are more than pleased with the work. They explained everything and were totally professional in every way.

Jonathan was wonderful! Very knowledgeable, patient, productive and professional. Jonathan took time to explain everything and made the experience for a first time homeowner easygoing. Would definitely recommend the company and using Jonathan.

Yonas performed my spring/summer service maintenance on my AC. He was very courteous and performed the service thoroughly . Very professional!

Ezekiel dude a great job.

Pau Sum did an outstanding job at my home. He installed three faucets, two toilets, a new shower head, and new shower faucets, and everything was done perfectly. Pau was extremely professional, kind, and courteous throughout the entire process. He took the time to make sure everything was installed properly and working well before he left. It’s not always easy to find someone who does excellent work and is also such a genuinely pleasant person. I highly recommend Pau Sum and RS Andrews Plumbing.

Luis was excellent. He always services our units. He pays close attention to details, and he is very thorough. Luis is amazing.

The Tech was very knowledgeable and very thorough.

Mahamed was polite, professional and knowledgeable. He gave me great advice on how to move forward with my situation.

Xavier was very professional, knowledgeable, and, courteous.

James was very knowledgeable and was able to resolve my plumbing issue with great care. I would definitely use him again and recommend him!

Job well done. Very professional service.

James arrived early, listened to our problem, and got to work. He found the problem quickly and took photos to show me where the problem is. He gave us a quote, discussed repairs, pricing and options. He was very nice and efficient.

Patient, competent, thorough

James is amazing! Super thorough and a pleasure to work with!

Amber did a great job explaining everything to me. And gave me a price I'm happy with. The installers did a good job. Very happy with the experience .I recommend them. C chris did a great job the other day for maintenance on the unit and Answered questions that I had mac and tyrolean.Equal but straps are and woodland

Daniel was very helpful and professional.

Very thorough and completed HVAC installation in a timely manner.

Obed was thorough and very diligent. He came back several times with a good attitude when we had some user error problems.

Technician Terrell was on time, courteous & very professional. He took time to thoroughly explain my issue with the best course of action to take. Will definitely continue to use RS Andrews for any future needs.

Drew Johnson performed a thorough inspection of my two a/c units and made some necessary adjustments. He's good at explaining what needs to be done and why. I'm pleased with his professionalism.

Very satisfied with the work the R.S. Andrew's team did in insulating our attic. Professional, thorough and very clean.

Luis was skilled, efficient and very nice to work with. Five stars for sure!

Obed was knowledgeable and did a good job. He replaced all breakers and did a panel rejuvenation. He also replaced our back porch outlet. Unfortunately, there is no warranty.

David is the greatest!! So thorough and knowledgeable!

Very professional and great workmanship. Very happy.

Great service. Very professional and efficient. They arrived on time and finished in a timely manner. The technician was informative. My new AC unit is working well.

Very professional and explained everything thoroughly. Teyon Spooney was our tech today.

Justin Miller did a great job listing to my concerns and explained everything I needed know to understand what issue is. Thank you Justin!

Ivan Medina was fantastic, he is very thorough and he explains everything he's doing, He has a great sense of humor also which was great

Tim always does a really good job for us. He is efficient and courteous, and he explains clearly what he does.

It was a great service call from start to finish

Will did a great job! He arrived early, was knowledgeable, professional , and very courteous. He provided me with some training on my new unit to keep it operational for the life of my warranty.

Jonte was great. Took care of the issue quickly. Diagnosed the issue, explained what he was going to do and took care of it quickly.Extremely knowledgeable and efficient. Very professional and courteous. Really did a great job.

Excellent service. Josh Brown spent a lot of time answering all my questions. I am very pleased with his visit.

Mr. Daniel De Los Reyes is awesome, very knowledgeable, very professional and clean up very well after the work is completed. The work he does comes from his heart. Very sincere individual.

Ivan Medina was very professional and explained the issue with the heat pump perfectly.

Jonte was great and super efficient during his visit. He was courteous, attentive and offered different resolutions for our AC problem that we should consider. He’s an awesome tech and employee with R.S. Andrews

Justin Miller did a great job with helping us take down old light fixtures and then installing new. He came two times and both times he was a pleasure to have in our house and I could not have been more pleased!

Cannot recommend Ezequiel enough!!!! Top quality work. Always patient and pleasant.

I have an older house and my 30 water heater started leaking. They replaced it for me along with some shutoff valves in my home I’d been having trouble with for years. James R. did a great job for us, very courteous and professional.

Thorough and fair

Fantastic

Mo was on time, thorough, and had good suggestions. Highly recommend you ask for him. Signed up for one year of the maintenance plan and did add a capacitor to support the unit starting up, otherwise would've spent less.

Charlie is very personable and professional. We bonded.

Harold was timely and fixed my electric issue efficiently and attentively.

Mr. David Stitt was very professional. He explained the process and the issues caused my issue. He was able to repair in an efficient and timely manner.

Albert Jr. was excellent and very professional!!!

Quick

My check up sent an excellent technician. He was friendly and polite, he explained everything, and I'm very happy with this whole company.

Chris is the best! Always explains everything and very neat! He’s our favorite!

I have a service contract on my hvac system. RSAndrews sends technician twice a year to do check up. Always thorough and do good inspection. Luis was just here and did a great job.

technician was efficient and pleasant.

Xavair was great!!! Thanks Xavair!!

What a great experience! He didn’t sell us anything we had a conversation and he filled a need! Very professional and friendly. Highly recommend him

Great and thorough troubleshooting. Very courteous and professional 👏as always. Excellent service

Jamie was punctual, pleasant, and very professional coming to our building to prepare an estimate for us.

Thanks - super!!!

Will was very punctual, knowledgeable, candid about the company, it's products and arrangement for the install of unit. He deserves a raise and a promotion!

A maintenance of my furnace was performed, and they did a great job.

Very polite and informative. Was very thorough servicing our air conditioner unit. I would request him every time for my service.

Super straightforward and knowledgeable about the equipment need , timing , cost and process

Very friendly and knowledgeable.

Colin was perfect. He was thorough, competent, efficient, professional.

Ezequiel Soto provided excellent customer service. He identified the leak very quickly and made suggestions on how to improve from previous work done. He even addressed other concerns that we had and was able to resolve those as well. Highly recommended.

He and Devontae were very professional . They addressed me as Ms Williams. They explained step by step when replacing my thermostat face. Blake helped me set up the app needed to navigate my system. Blake made sure it was connected properly and was able to function as it was functioning before the installation. I'd like to thank them both.GREAT JOB. RS ANDREWS have great assests/employees to your employment 👍Blake did a fantastic job training devontae. Blake was extremely knowledgeable.

Neil Johnson explained all the options and pricing clearly. He was quick and efficient as he installed the hot water heater. He provided an explanation of things to be done to maintain the unit. Neil was personable and professional from beginning to end.

Kwame did a Great job! Very professional. Highly recommend. 5 stars!

The gentlemen took care in the installation and they were courteous. Also, wore booties to protect interior of home. My technician, per the invoice, is #1475. I couldn't their name in list.

Blake has always been polite, kind and professional. He's always shows respect for our home by making sure he enter the house with clean shoes, he is mindful of putting things back where they were if he have to move things around, he clean up any mess he makes if any.

Colin did an outstanding job. He explained everything in detail and also gave me advice on setting the thermostat to help prevent future issues. He also arrived much earlier than scheduled.

Excellent tech.

He and Devontae were very professional . They addressed me as Ms Williams. They explained step by step when replacing my thermostat face. Blake helped me set up the app needed to navigate my system. Blake made sure it was connected properly and was able to function as it was functioning before the installation. I'd like to thank them both.GREAT JOB. RS ANDREWS have great assests/employees to your employment 👍Blake did a fantastic job training devontae. Blake was extremely knowledgeable.

Jonte was great. Very professional kind and explain everything I needed today. He is a plus for the company. Very well pleased. He took the time to explain everything to me. Just A GREAT person and knowledge about his job. So pleased with the service

After discovering that we had an issue with our AC today I call about 2 o’clock and was told they would put us on the schedule for tomorrow and got a call an hour later saying the tech was in route, he came and identified the problem and solved it. Thanks RS and thanks Mr.Colin French for the fast response and repair!

These gentlemen were curtious and super knowledgeable

Very patient, pleasant and thorough. On time and answered every question so that we could understand.

Rich was nice to our dog and detected and repaired our problem in minutes! We also consulted with him on future services! Bingo!

Prompt and efficient service. Mr. Terrell Thomas was able to repair my AC unit , and advised me of the issues and how to avoid future issues.

Very quick response. Excellent service. Problem was fixed quickly.

Chris did an excellent job. He explained everything well and recommended additional information to ensure that I'm getting the best out of my HVAC/Heating System.

Colin was helpful and professional. I would ask for him again.

Jaime has been great to work with. He managed through a complicated coordination mess with the GC doing work on our house and was very flexible and accommodating.

Pau at RS Andrews was great! Called ahead so I knew when he would be at my house. Did the inspection in a quick but effective manner, and was professional. Would highly recommend

Brennan did a great job. He fully explained his findings and how to correct the problem. He did the repair necessary and, sure enough, the problem is satisfactorily corrected.

The repairmen was on time did agreat job Didn't take long, very knowledgeable ,explain everything he perform

Nick Hulsey was excellent! While all of your techs have been good Nick has been the best. Friendly, very knowledgeable, and patient. Hope I can use him for all my future HVAC needs!

Professional, friendly man. I have always received great maintenance and service from R.S. Andrews. I've been a customer of theirs for over 25 years.

Mr Harris

Andrew Eisemann great kid very helpful AIR Conditioner repair

Justin did an excellent job reinstalling the chandelier in our kitchen. He originally took it down for us so we could have it repaired. He did the work with a minimum of fuss, cleaned up after himself, and did an excellent job.

Technicians were on time, courteous, efficient!

Obed Diaz, Jr did an excellent job fixing my switches having electrical issues. He explained the work being done and I know everything now is in good shape!

Very professional and nice

He and Devontae were very professional . They addressed me as Ms Williams. They explained step by step when replacing my thermostat face. Blake helped me set up the app needed to navigate my system. Blake made sure it was connected properly and was able to function as it was functioning before the installation. I'd like to thank them both.GREAT JOB. RS ANDREWS have great assests/employees to your employment 👍Blake did a fantastic job training devontae. Blake was extremely knowledgeable.

Very professional

Jonte was great. Very professional kind and explain everything I needed today. He is a plus for the company. Very well pleased. He took the time to explain everything to me. Just A GREAT person and knowledge about his job. So pleased with the service

Brandan was patient and pleasant while helping me to understand how water pressure is designed to work and assured me there is not a water link coming from my bathtub faucet. He will be available anytime if I have further questions. Thank you Brandan for showing good exceptional customer service displaying excellent work!

Great service. Very professional and efficient. They arrived on time and finished in a timely manner. The technician was informative. My new AC unit is working well.

The guys at RS Andrews went above and beyond to help me get a new water heater installed same day. Thanks so much to Daniel, James and Max for being professional, excellent installers and great at communicating all the steps with me,

Very informative and knowledgeable did a great job presenting all the options

Drew did an excellent job, he is welcome back here anytime!

Semi annual HVAC check. Prompt and courteous. Kept me informed during whole visit. I have the annual contract so everything was taken care of. Thanks David!

Robert was very professional, knowledgeable and pleasant. His work was outstanding!. I'm well pleased!