Reviews

Very Great Services 👍. Thank you

Took his time to troubleshoot my problem and gave me steps to take before I spend money on unneeded repairs.

I want to extend a huge compliment to RS Andrews for immediately arriving at my condo following to repair request. Luis installed a (really $$$) thermostat a few weeks ago and now I have a rattle behind it when the fan comes on. Today Luis listened to the rattle and we discovered it was the metallic frame of a picture I had next to the thermostat. We removed the picture and sure enough the rattle stopped. I am personally a professional with 2 Masters Degrees and I am somewhat mechanically inclined. How embarrassing? The education did not contribute to simple logic and Luis proved it. He was here for 10 minutes and then was out the door with a huge smile. I sincerely appreciate Drew for sending Luis out so quickly. Luis deserves a huge reward for exercising his professional mannerism and simple problem solving skills. Thank you sir!

Great service! Professional, courteous and fixed the problem we had on the spot!

Knowledgeable service tech!

Daniel always is very professional diagnosing the source of the issue, explaining his findings concerning the maintenance issue and how to best fix the issue. He is an asset to your company.

Keyshawn was on-time, honest, and extremely knowledgeable! 5 star service!

James did an excellent job installing my icemaker shut off valve, prv replacement and water shutoff vavle.

Today my furnace was serviced by Terrell Thomas (RS Andrew’s). The service was excellent. Terrell was professional and very helpful. This was my second experience with this company and I will continue to patronize this business.

Nick once again saved RS Andrews a customer.

Drew did a very good job of checking our heating system out for the winter.

Service tech installed new kitchen overhead fixture, great job

Ivan was fantastic. He was on time and in short order had completed the maintenance! We will be requesting his help for any future HVAC needs.

Terrry was on time, professional and courteous and explained everything very well.

Luis was skilled, efficient and very nice to work with. Five stars for sure!

Obed was brilliant! He was friendly, efficient and informative. He got the job done well and quickly. I recommend him 100%.

Mr.William did a great job, he very pleasant and explained what the problem was and how he repaired it. Made my day!!!

Kwame fixed our broken heater so I am happy. He was very friendly and thorough. Five stars!.

Mohamed was very professional, knowledgeable and courteous.

Brennan is fantastic at his craft and has always provided exceptional customer service. He's polite, cleans up and explains everything to me. Everyone at RS has been great. Thanks!

MY EXPERIENCE WAS VERY PROFESSIONAL, MY TECHNICIAN EXPLAINED HOW THE SYSTEM WORKED ,SHOWED ME SOME THINGS THAT NEEDS TO BE ADRESSED . I AGREED AND INFORMED HIM THAT I WOULD ADRESS THESE ITEMS AT A LATER DATE. I WAS NEVER PRESSURED TO( DO IT NOW). I BELIEVE THAT HE IS HONEST AND CAN BE TRUSTED. I HAVE USED SEVERAL TECHS FROM R.S. ANDREWS (PLUMBING, ELECTRICAL, AND HEATING & AIR). I HAVE RECOMMED THIS COMPANY SEVERAL PEOPLE.

Thomas was great to deal with. He was upfront about our options and worked with us to find the best solution for hot water in our home. He educated us on the options and was just a lovely person to deal with. This is our second time using R.S Andrew’s for plumbing services and we are now customers for life! Thank you Thomas for your professionalism.

Chris did an awesome job today on my Mom's heating system. On time, courteous, personable and quickly diagnose the problem and fixed the unit because he had the part in stock and on his truck.

Great service!!!!’

Quick easy efficient and transparent

Drew was very personable and extremely knowledgeable in hvac system operation and testing. He did his work efficiently and was very thorough in everything he did. He explained the results of his testing and the condition of our systems very well. Our satisfaction level could not be higher.

Jonathan did an amazing job. He was quite thorough in explaining the future maintenance of my heating unit. I definitely recommend him and will make sure he is the only one I request in the future.

Anthony worked very hard and diligently. I trust his results. But it is getting VERY expensive.!!!!!

Very professional and informative. Thanks for the service.

Nick was very knowledgeable, informative, & did a great job.

Harold did an amazing job troubleshooting our random outage in one of our basement rooms. It was a quick fix and I will definitely be reaching out for him to help again for any future repairs!

Got my heat back on in less than an hour. Great work !!

Paul arrived promptly; diagnosed the problem and fixed us up. Timely; professional; courteous. Very pleased with R.S.Andrews.

The twice a year HVAC Maintenance Service Plan price and service is Great.

Excellent responsive reliable service. All their service people are friendly and professional.

Calvin my Technician was very prompt he serviced both my units and gave me tip on how to longer life and better service out of them.

Blake was professional and he did a great job quick and efficiently. I’d highly recommend him.

Great job and explanation. Keeper

Great friendly work

RS Andrews (former G-Force) Plumbing has been servicing our Navien Continuous Gas Hot Water heater for years. Terrific, fast, and reliable. David rocks!

Sorry for not remembering my tech's name, BUT I can say he was polite, knowledgeable, clean in his work and efficient. He explained what he was going to do, and kept me up to date on all he was doing. Couldn't have ask for a better job...... thanks again, Jerry

Our RS Andrews technician, Tim, was so friendly and personable, and more importantly, he got our HVAC running again. He was efficient and professional.

Jonte was very kind, considerate and thorough in explaining all he did for our maintenance inspection of our furnance. All the services I've received from your company has been well worth the exceptional work received since becoming a customer. Many thanks, RS Andrews!!!

Extremely knowledgeable

RS Andrews is awesome, but Jon is even better. Such an amazing guy, so thorough and quality work. I’m very impressed!!

Very responsive! Service crew are very knowledgeable and kind! RS Andrew's never fails us! Jonte was friendly and professional.

Good Service from both Technicans

Mohammed was so nice and polite. Plus, great at his job. I feel grateful.

Xavair did an excellent job. He explained every step of the maintenance process and confirmed there were no problems. with my furnace. Very professional technician.

Loren did an excellent job and very patiently answered all of my questions.

Jonathan was very friendly and professional! He was fast and thorough. I'm super pleased that RS Andrews was able to squeeze me in on a holiday for a burst pipe emergency. I've been using them for HVAC for years; they're great for plumbing too. Update: Just had my biannual HVAC maintenance. Terrell is always very professional, does a good job.

Travis & his install guys did a great job. System is all fixed! Thx!

Albert Fabelo was prompt and courteous. He quickly performed the HVAC spring system inspection and tune up. RS Andrews is always easy to work with.

Everyone I have dealt with has exceeded my expectations. I have had electrical, hvac and plumbing work done. They always explain things thoroughly without talking down to me, they are respectful and they always go over the costs before starting. Oh and they are always fast, typically they come out the day after I call. I am relieved to have found such a decent company.

Once again, everyone at R.S. Andrews was stellar! From the people answering the phone to the dispatchers to the technicians, we had nothing but kind, courteous, knowledgeable, and professional service. We never have to worry about anything when we call to have someone come out for repairs or maintenance because we know the job will be done right, the first time. We've been with R.S. Andrews since the mid 90s because they know what they're doing and like their slogan says, they make us smile.

We had an emergency and Ezequiel showed up quickly and did a great job. He kept us updated along the way, and when he was done he asked if we wanted him to look at anything else. It jogged my memory about something else. He took care of it, which saved us another service call. Highly recommend!

Mr. Charley was the best. Best customer service. The best Plumber ever.

Always the Best! Tim is Great!!

Thorough and helpful, answering our questions and helping us plan next steps for our HVAC system.👍🏽

Chris had to repair shoddy work done years earlier. He did a great job, and remediated the issue. Chris Jones is excellent!

Very professional clean and disposed trash after the job answer all the concerns that I had very please with the job Iwould recommend RS Andrew’s for any problems home owner need

Very good

My tech Pau was great and arrived within an hour of my call. Thanks!

Job well done!

James provided Excellent Customer Service, thanks so much!!

I was highly satisfied with the sales consultant for R. S. Andrews Atlanta HVAC services. Daniel answered all my questions, and even a few when I did not know what I was asking. His assistance was prompt and courteous. He made a sale because I was not ready to decide so quickly. Thanks! Will recommend your company to other customers who looking for air conditioner services.

Harold Lyon is so knowledgeable in his work, care for his clients and knows how to educate about the work that needs to be done. We are satisfied with the work he has done for us. We will definitely use RS Andrew's again and you should use them too.

Yes, Loren Palmer from RS Andrews – Atlanta did an excellent job. RS Andrews was able to add me to their schedule, and Loren arrived late afternoon and got to work immediately. He took the time to listen carefully to what I was experiencing and explained each step as he went along. Loren first attempted to clear the sewer line using a sewer machine. When that approach didn’t fully resolve the issue, he did not rush to worst-case assumptions or try to upsell an unnecessary full line replacement. Instead, he thoughtfully recommended the next logical step: using a jetter followed by a camera to accurately pinpoint the source of the problem. Unfortunately, a jetter was not readily available through RS Andrews at that time. However, by this point, Loren had fully earned my trust through his honesty, professionalism, and clear expertise. I did end up using another company to complete the work, and Loren was exactly right—a jetter was used, a camera identified the issue, and the problem was located and addressed in under an hour. I truly appreciate Loren’s integrity, diagnostic skills, and customer-focused approach. Even though RS Andrews couldn’t complete the final step due to equipment availability, Loren’s guidance saved me time, stress, and potentially unnecessary expense. I would absolutely recommend Loren Palmer to anyone needing sewer or plumbing assistance.

Daniel was prompt, professional and extremely knowledgeable when assessing and providing a quote for my mother’s bathroom.

Brian did a great job repairing our bathroom faucet. He is very knowledgeable and has a great disposition.

Drew was here on time, very knowledgeable and thorough. He explained the issues and made the needed repairs. Highly recommended.

Had a check done on heater. He changed the filter and said all is well with the heater. Since my husband has a smart thermostat Ivan said to check the connection. Only charged for service call and we also signed up for maintenance plan.

Jonathan was great! On time, did the maintenence checkup efficiently, and was very professional.

Rich did a great job—very professional and knowledgeable. I would highly recommend him for any job.

Neil did a great job for us in a short amount of time. Weappreciate what he did for us.

Thomas Conner arrived on time, very polite and performed the repair of my water heater. Explained what he did in terms I could understand.

Very professional. informative and broke down the the issues in a way i could fully understand. I wish he had shared the pictures he took but i didn't ask for them either.

Pau worked very hard to get our sinks unclogged. He stayed with it until it was fixed.

Chris and Marcus were awesome! On time, professionals and nice guys! Thank you!

Great service

RS Andrews team is great! Thank you!

Travon came on time and was quick to determine the problem and fixed it. He was polite and professional.

Last week, I found out that my HVAC wasn't working due to an electrical issue. Today, David G. repaired it. He was professional and kind and repaired the problem quickly. Thanks!

Mr. Macon was very professional and very understanding. He provided me with an estimate for a new system that was very reasonable. I will let him know what I decide.

My technician was Charlie and he was very professional and personable. He explained things in detail and quickly diagnosed the issue . He was fast and efficient

This Tech was very knowledgeable . He informed me of the unit problems and what steps to take . I appreciate his honesty.

Sun. Jan. 11, 2026 3:00 P. M. This is my original survey text I sent Mon Dec. 29, 2025 3:44 P. M. after service was completed, text returned and R. S. Andrews sent me website to post survey. R. S. Andrews Technicians Luke & (Amir, who was in training) were absolutely great. Luke called me as Nick told me he would. They were prompt, courteous, and presented well. No problem when I mention to wear shoe covering (booties). They checked out all they were looking for to start and complete job. Luke is a great, skilled, and to the point guy. Amir listened, took notice to what Luke requested of him, so the process was thoroughly done right. Luke did not mind me asking questions and answered extremely well. He made me aware of a possible hazard he came upon in the chimney. He was able to relay information over the phone to homeowner, Mr. C., who was on his way home. He also told Mr. C. he had tightened a loose wire on wall by dryer. We thanked them both. We were/are pleased with R. S. Andrews service and we will definitely refer them to others. Superb technicians and service today. Thank them for respecting me and my home. We thank Trust Dale Cardwell for letting us know about this awesome company. Cordially, The C & H families

Terrell Thomas did a great job for me today. It is inspiring to know that RS Andrews has employees with such strong work ethic such as Terrell has.... TY....

Excellent service. Mr. Soto is professional, knowledgeable and he fixed the issue with the kitchen sink. Then he tested to make sure the repair was successful.

Brennan was so efficient and helpful. Great job!!

Robert was very helpful, thanks.

Excellent service and really explained everything going on with my unit. Will request him next time.

Very courteous and professional

Jonte Berry arrived on time, very polite and performed the maintenance on the furnace in good time.

Great job with the service call today!!

This Tech was very knowledgeable . He informed me of the unit problems and what steps to take . I appreciate his honesty.

I appreciated Charlie‘s professionalism in action. His thought process and ability to explain to me what the plan was. His follow-through. I also appreciated his experience and innovation.

James always goes above and beyond. Great work!

Harold was prompt and professional. I will definitely be using R. S. Andrews again in the future.

Nick Hulsey was excellent! While all of your techs have been good Nick has been the best. Friendly, very knowledgeable, and patient. Hope I can use him for all my future HVAC needs!

Brandon was on time and professional for my basement plumbing bid. I would have trusted RS to do good work. Unfortunately the estimate was $4k higher than my GC bid.

5 Stars for Calvin Russell. He arrived on time, made us feel he did a thorough job of the inspection.

Originally, had RSAndrews install our HVAC system almost 10 years ago. They have maintained it since then. We are very happy with their professionalism and expertise. They arrive on time and complete the work expeditiously. They make suggestions for improvement and alternatives. In an ocean environment, we are especially happy with their performance.

Will explained the idea of zoning to my understanding and even drew a digram which he left with me. This will be valuable later when we decide the implement zoning for our system. Thank you Will.

David Gray took care of our electrical issues in our new to us home. He was great at explaining what needed to be done and why. We are grateful for the peace of mind we now have.

Great experience Very knowledgeable excellent knowledge thorough analysis and able to address issues

Prompt, efficient and thorough. Could not have better service.

Muhammad was an absolute joy to have in my home. Very professional and knowledgeable. It was an honor to meet him

Brandon and the team at RS Andrews do amazing work! They have been out on several occasions for a variety of plumbing issues and they have never let me down, problem always solved quickly.

The gentleman who helped my mom was very pleasant to and was able to explain and break things down to her so that she would understand.

Luis was totally awesome, he checked and made sure my system was in great shape.

Brian was a real straight shooter and didn't push any changes. The work was understood before hand and authorized. Work was done professionally and installation is very neat.

Blake was amazing and very thorough. Explained everything

Thomas at RS Andrews was perfect!!! Very professional and knowledgeable!!!

RS Andrews (via Calvin Russell) did another wonderful job. My regular heating check up went well.

We called RS Andrew’s for a second opinion as the first HVAC company told me we have to replace the split a/c unit as the cost of repair vs the new unit is almost the same. Luis came and indicated the issue reported by the first HBAC company was not even an issue. He looked into the circuit board and thought it might have gone bad, but once he did some reset, everything was working as expected. Super impressed and will not hesitate to hire this company for any of my hvac needs.

Very satisfied and pleased with Mr. Sum .He was able to reduce water pressure with new installation. Very professional and efficient. Mr. Summary is the best plumber I have encountered in aĺ my 72 years of life, extremely competent.

Robert was very helpful, thanks.

Travon was really great. Troubleshot some long standing issues and resolved them all. He is great to work with.

Outstanding Will definitely request him next time we use RS Andrews

I’m so pleased with this company, they made the replacement of my furnace not only seamless but the customer service was exceptional.

Great professionism and demeanor. Info on minor versus major options for replacement and repairs, led to no-pressure decisions within my budget.

Michael arrived on time. He was professional . Michael explained what he found. He explained what was necessary and what would help the unit run more efficiently.Very happy with this semi annual exam.

Terrry was on time, professional and courteous and explained everything very well.

Grate, Grate, Grate, was experience I had with Chirs you could not have ask for a better technician. 😊

They showed up on time and kept me updated the whole time so I was not in the dark.

Chris did an excellent job on the plumbing work.

Harold is the best

Ivan was super nice. Very professional and knowledgeable.

Brennan displays years of knowledge as a master plumber. He was able to figure out and repair the source of a perplexing plumbing issue. He explains everything clearly and is an all-around nice person. Thank you!

Plumber came by to give an estimate for a new water heater. He took a look at the existing equipment and said that it's still in good condition and wouldn't need replacement yet, but gave me an estimate anyway. Very honest and professional.

Great service. Installed new toilet and identified potential problem with hot water expansion tank and pressure valve. I appreciate the level of extra effort.

An excellent job. Alberto was on time, personable, and got the job done quickly.

Our plumber, Jamie, arrived early and was friendly and knowledgable. We called him for a loose kitchen faucet, but while fixing that he found our disposal was loose and most importantly that the dishwasher drain line was about to come off! We'd just gone through an expensive and inconvenient 'water event' which would have been duplicated had he not been so thorough. This is our second experience with RS Andrews and both were superb! Thank you, Jamie!

He was great, thanks.

Professional.

Amber was very pleasant home comfort advisor. She took the time to go into full detail of the HVAV product lines and recommendations based on triple shooting my unit. She was Very professional!.

Very nice, very professional. He knows his stuff. He gave me a lot of information and suggestions on what I need to do. Unfortunately the tankless hot water heater was not repairable and we had to get a new one. But now I know how to service it.

Paul always does a great job and is always friendly and professional.

Ivan has been servicing our home for a few years now. Always does a great job and is so friendly. A pleasure to see every 6 months.

This is the second time Teyon has serviced my HVAC and yet again this was a painless, professional experience. Thank you Teyon.

Amber was AWESOME. My furnace and a/c are being replaced. Amber showed up and she made this process easier...Every business out there could only hope for an Amber..THANK YOU and GOD BLESS YOU...Now, let me tell you, my service man James was amazing. I had no doubt when he left that everything was perfect. James went above and beyond all my expectations. He is truly a jewel for RS Andrews..I will only use this company. They are the best. Well, here we go again...absolutely fantastic work done on replacing a water pipe in my home. Brian Turner, you are exceptional. Thank you R.S.Andrews for prompt great work at reasonable prices. I highly recommend this company to everyone. God Bless and Happy New Year...

Great job with the service call today!!

The team did a fantatic job. Left everything in order and clean. They arrived on time, went right to work, and finished in about six hours.

Ivan did a great job getting our heat pump working again. Came out the same day we called. Problem fixed!

Electrician David Gray III and plumber Thomas Conner both did a great job and were on-time, courteous, and professional. I had my smoke detectors installed/replaced and my water heater flushed. Thanks guys!

He was very ptofessional , took his time with all my questions , took his time fixing all my issues i had...

Richard from RS Andrews provided excellent service troubleshooting our electrical issue and advising us on how to resolve it.

Charlie McQueen was excellent. And I have enjoyed every aspect of the RS Andrews experience.

Fast service and very professional. Tech explained everything clearly.

Drew was kind, polite, and knowledgeable.

Blake was extremely friendly, professional and knowledgeable. Great work!

Spending thousands of dollars on a replacement water heater and connected pipe work is not high on my list of desired expenditures. Howvever, thanks to J’amie expertise and thoroughness I have only positive things to say about my experience. Jamie is highly knowledgeable and completed the work efficiently and effectively and to a high standard of quality,)

Wonderful job.

My check up sent an excellent technician. He was friendly and polite, he explained everything, and I'm very happy with this whole company.

Loren is an excellent service tech. He was quick and efficient.

Provided excellent information and feedback.

Jonathan did a wonderful job and was very professional and friendly.

Kwame' was very courteous and professional. He explained everything and also advised of some services that may be of importance to me. Awesome job.

MR HULSEY KNOWS HIS BU SINESS. H, HE IS VERY COMPOTENT IN HIS FIELD. ON A SCALE OF 1-10 HE IS A 10.

David and Brian were professional knowledgeable and friendly. In my opinion, they went above and beyond the call of duty.

Service was delivered exactly as I wanted. On time, gave advice on options of inserted device and work was completed quickly! Thanks Frank Hernandez

Very professional, reliable and knowledgeable. Thank you Terrell.

He Was Very Professional. He Knew What To Do To Fist The Problem And He Did It. We Are So Thankful For Him.❤️

Colin was very thorough in troubleshooting the unit. Very patient and explained the process of how the unit works and what is not working. Very professional!. Thanks

My check up sent an excellent technician. He was friendly and polite, he explained everything, and I'm very happy with this whole company.

Had my toilet replaced by James, great job. I appreciated his honesty and left the job nice and clean.

Jonathan did a great job. He was polite, knowledgeable and thorough. If I ever needed a repairman back to my house again, Jonathan would be my choice.

Max has provided top notch assistance and we hope to be able to work with him again when the need arises!

Xavier did a great job! Friendly, professional and good quality work.

A good, honest assessment of my situation. The news delivered was not good [ 🙁 ], but was what I really expected. I have been an RS Andrews customer for many decades and will continue to be. This was an analysis and assessment of the situation with an estimate that will follow. The work will come later.

James takes pride in his work

Terrell was early, (much appreciated) very professional, and set right to work.

He seems to be very knowledgeable and professional

I have been a customer of RSAndrews for 11 years, and have always had exceptional and professional service. Toilets fixed, showers fixed for no hot water, eventually a hot water heater replacement, fixtures replaced, always immaculate. This week I discovered from my utility company I have a leak alarm. Monday, Brennan arrives to diagnose, recommends leak detection company, Tuesday leak company recommends a line replacement but detects very (dangerous) pressure in my house. I reach out to Brennan, and he reassured me I will be on his Wednesday schedule to address. He arrived on the afternoon of New Years Eve to replace my expansion tank and resolve the danger. Next week they will be back to replace the water line and resolve my leak. I’m very thankful to Brennan and RSA for making me feel safe in my home this week. A++ for company and the expert plumber Brennan!

Fast friendly service. No complaints. Will be using again.

Waqas was very friendly and professional, diagnosed and fixed the issue quickly! Came out earlier than expected, so we didn’t have to have an after-hours appointment. Great job!

Very honest and professional sales people. Honest quotes with upfront pricing.

both techs were very professional, polite and efficient.

David did a great job very professional and fixed our issue quickly.

David Gray III, RS Andrew electrician, provided exceptional customer service, patience, professionalism and technical service. I will contact Mr. Gray, as needed, for future service. Thank you!

Repaired a ruptured water main.

Very knowledgeable Person when it come to HVAC systems polite and well mannered explain everything clearly don’t main you asking questions he takes time to listen to what you as the customer has to say Raymond made me very happy that i chose R S Andrews Thank you for having him on your team M White

Very professional.

This was my first time using RS Andrews and I am very impress with the service I received. Ezequiel arrived at my home within the time frame given when I made my appointment. Ezequiel was knowledgeable and explained everything to me step by step. I would definitely recommend this company if you need a plumber and ask for Ezequiel.

Teyon is my RS Andrews Technician of choice. He is always professional and extremely thorough

Jonathan and his guys did a great job!

Jaime did an awesome job installing a new toilet and has always done an exceptional job on other plumbing projects and repairs

Excellent service. I had a clogged kitchen sink. Christopher Jones did a great job. Everything now works. Very pleased.

Chris was here on time, very knowledgeable and thorough. He explained the issues and made the needed repairs. Highly recommended.

Anthony did a great job in a short time !!!

Mr. Hervey was extremely professional and helpful. RS Andrews was helpful in getting someone to me in a timely fashion. Mr Hervey was timely and effort. He talked me through what he saw as the professional, and was attentive to me communicating issues and what I thought may be contributing factors to the issue. Thank you RS Andrews and particular Mr. Hervey.

Quick arrival, Speedy installation, Competitive pricing . .. Love the experience!!!! Thanks, David!

Kyle did a quick repair on my kitchen sink, I had thought it was from a previous problem, but he fixed it instantly, thanks

Courteous and efficient

Routine maintenance done to keep our 13 year old furnace working well! Appreciate on this cold day. Tech was very efficient and nice.

Terrell was a great tech!

Victor did a great job. Explained all the details and answered all my questions. I could not ask for a better experience.

All good

Daniel provided me with the facts of the problems and several options to fix it sewer issues. He didn’t pressure me on any one option. He worked very hard to complete the job.