Reviews

Real Stories. Real Smiles.

At R.S. Andrews, delivering smiles is more than a motto, it’s our mission. But don’t just take our word for it. Hear from customers across the greater Atlanta area who’ve experienced our commitment to exceptional service firsthand.

4.9

Based on 8843 reviews

Larry Singleton
15 hours ago
Colin was amazing. Thorough and kept us apprised of what he was doing. I am a happy customer!
Linda Bradford
16 hours ago
He did an excellent job! Showed patience in explaining my issues along with the corrective steps needed. He even convinced me to enroll in the maintenance plan. Looking forward to working with him.
Carol Frederick
17 hours ago
This company is awesome and I trust them. Drew was on time, friendly, and thorough. He went above and beyond, and I really appreciate that level of service.
Ruby Price
18 hours ago
Kyle was awesome and very friendly
David Easterbrook
1 day ago
Just fantastic Professional Educational first class jn
David Andersen
2 days ago
My longtime tech at RS Andrews, David Rosati, was predictably on-time, professional, friendly, and efficient. During the course of performing a Winter maintenance check, he noticed my hot water heater was leaking, and brought this to my attention. Thank you, David Rosati! Well done.
Thomas H Williams
2 days ago
Knowledgeable, efficient and friendly
Patty Shannon
2 days ago
Michael was very professional and knowledgeable. He explained the problems with my furnace systems to me.
Diane Browning
2 days ago
Amber was excellent. Very knowledgeable and honest. She also worked hard to give us the best HVAC options and prices for our particular situation. No BS and no upselling. Fantastic experience.
Matt Gross
2 days ago
Loren Palmer from R.S. Andrews came out to make some plumbing repairs for us. He was on time, friendly, knowledgeable, and took care in his work. We are extremely pleased with his service, the time it took, and the cost. Drew, who answered my call, was polite, helpful, and efficient in getting our service needs scheduled. We rely on R.S. Andrews for HVAC, plumbing, and electrical repairs and service.
PD Mitchell
2 days ago
Excellent service.
Anil Khatod
2 days ago
Neil is an excellent plumber. Easy to talk to, efficient and knowledgeable.
Luvenia Jackson
2 days ago
Mr. Raymond was excellent. He reviewed the findings and shared photos of the various conditions of the furnace. He was very knowledgeable about the unit and did not pressure for an answer. He gave me time to confer with my relatives about such a costly purchase without objection. Upon my decision, he answered my questions about the process and scheduled the job for the next day!!! I am throughly satisfied. Great representative for your company! I will refer others.
Duane Covert
2 days ago
Daniel De Los Reyes dos an excellent job of explaining the issues with a house in seeking. He was in tone and very professional! Thanks Dan and RS Andrews.
August SwineBBQ
2 days ago
Neil was fantastic. I was in a tough spot just before opening day and he came out after hours and completed my back flow testing. He was very professional and his customer service was top notch.
John Polek
2 days ago
Raymond from RS Andrews did an excellent job of checking out my HVAC system and making recommendations of what I needed done.
Jeff Brodsky
2 days ago
This time, the tech was Nick who always is very professional and does a good job.
Brian Jack
2 days ago
I’m not sure what just happened but Collin the technician said he did not do much but it started working. He had to order some parts and to install it will cost 💲560
Mary Griesmer
3 days ago
Paul always does a great job and is always friendly and professional.
Larry Brownlee
3 days ago
Ladarian was very friendly, responsive and addressed my questionsin providing a quote
Adrian Watlington-Cox
3 days ago
Customer service was great. He was in & out in no time. Everything is working fine
Nancy Sprague
3 days ago
Very knowledgeable and polite! Did a thorough look at all parts! showed pictures of parts that were worn and suggested a wonderful discount that the company was offering!!!
Rebecca Ford
3 days ago
Took the time to listen & explain about our sewer line issues & solutions. Very professional & knowledgeable!
Patricia Nesbitt
3 days ago
Jaime was professional and very informative.
Mark Blumberg
3 days ago
Tim Golden always comes through! He is a true professional and is 100% accurate in his assessment of a problem. He has continued to resolve my issues and I would thoroughly recommend him.
Patti Vina Brown
3 days ago
Excellent repair and arrival on time!
david ratcliffe
3 days ago
Very polite and efficient and polite .
Ce Ratcliffe
3 days ago
Super experience!!! ❤️❤️
Harold Bennett
3 days ago
Tim was excellent. He was prompt, professional, and an avid football fan. He, too, was helpful regarding preventive maintenance for my heating system. Good technician.
Jim Grulke
3 days ago
Ezequiel came out today to replace a broken shut off valve to one of my upstairs toilets. Super friendly, very knowledgeable. Took the extra time to answer all of my questions.
Sarah Zaffos
3 days ago
He was so polite and did a great job!
Judy Halfhill
4 days ago
Ivan did a great job. He was not only professional but was very personable as well.
erbell4
4 days ago
Our electrician was professional and efficient!!
Larry Brownlee
4 days ago
Davis was very friendly, responsive and addressed my questions.
Justin Durrance
4 days ago
Kwame Kilgore was great. Explained options and answered all of my questions.
Teven Barrett
4 days ago
Brennan did a great job.
Victory's Flame
4 days ago
Amber was very knowledgeable, gave good education, very friendly and efficient with her time. I learned a lot.
Jones
4 days ago
Thomas was very knowledgeable of the situation that I had and was the best.
Paul K
4 days ago
I just had a service call with Chris Melton to do an annual HVAC service call. I found him to be very professional and courteous. He explained everything that was done & discussed what I may be looking at in the future given the age of my system.
Dianna
4 days ago
Wonderful job.
C Miller
4 days ago
Great knowledge! Great personality and customer service!
Michelle Puckett
4 days ago
I have used RS Andrews for a few years for my HVAC needs and they are always responsive, professional, and thorough. They are proactive in calling to schedule regular seasonal maintenance (if left to me to remember, it would NEVER be scheduled). The technicians are friendly, on time, and always work cleanly!
Willie Wood
4 days ago
He did a very professional job found 1 problem that needs to be fixed a little later
Patrica Ayres
4 days ago
Great service. Will request Drew again!
Ryan Kass
4 days ago
Anthony F. Did a great job. Quick, professional, and did great work on my Furnace tune up and capacitor change.
Toussaint Williams
4 days ago
Insightful and informative!
Karen Immel
5 days ago
Yonas as on time, friendly, and very professional. He did a thorough maintenance of our units. He explained everything he did to us. He wanted to know if we had any questions. He is an asset to your company.
linda brannon
5 days ago
I want to thank you from the bottom of my heart,for sending out Pau Sum to handle my problem. First let me tell you that I'm a senior old person, the kindness that I received from Pau and the ladies that I spoke with and your wonderful company, that I will never forget. Please excuse me, I forgot the ladies names that answered the call,and the calls to check on me.I was very upset and the gracious,sweetness and care that they gave me was awesome.I' alone and have no one to call. when I saw what was happening in my 7 yr.old home,I was scared to death. Pau, worked so very very hard to fix my plumbing needs and was so professional, he showed me kindness,and care. He explained everything that he was doing. It was very cold outside and he had the best attitude !!!!! He took the TIME to DOUBLE check everything before he left. Pau explained to me that I' going to need more repairs,AND GUESS WHO I'M USING !!!! I have already told several neighbors and RS Andrews and my experience. They also will be calling. This is a senior community,with old ladies,informed them there is no better safety and service.RS Andrews will be used alot in here,without being scared, or over priced for help. I can't say enough about how grateful I am to this wonderful company,that reallys know what CUSTOMER SERVICE IS. Thank you all for helping an elderly lady who was scared and didn't know to call. I know now,and I will be praising this company FOREVER. Thank you, Dianne Brannon, a very Happy Customer !!!!!
Sandra Austin
5 days ago
Entire experience with RS Andrews was outstanding! Scheduler was warm, friendly & made me smile. Dispatch was great & very accommodating. Eric Sanchez, the Tech was pleasant, curteous & very knowledgeable. He was thorough, explained options in detail & answered all my questions. I could not be more pleased with service.
Carol Calvert
5 days ago
Kwame was very friendly and professional, diagnosed and fixed the issue quickly! Great job! Highly recommend Kwame!
Tommie Freeman
5 days ago
Very professional and detailed
Kenneth Zorn
5 days ago
My hot water heater went out in the evening. I called R. S. Andrews. This is my first time dealing with them. Next day Todd arrived on time and was very professional. He replaced my hot water heater in less than two hours and did a great job. I was very impressed with his product knowledge, not only his product line, but also with the system he was replacing, which R. S. Andrews does not carry. I highly recommend their products and services. Second Review: Dec. 2025 Hey RS Andrews, so you know, Ivan did a great job. He arrived on time, performed a routine maintenance check. He gave us some good advice for us to watch for in maintaining our system. He also told us about the special deal offered by you guys for heating and air conditioning. We signed up for it. Ivan was professional and friendly. He's a great representative for R.S. Andrews.
Gwendolyn Martin
6 days ago
Victor was excellent. He was able to get my heat working. Than you!
David Kornbluh
6 days ago
In and out with no fuss. Got here on time... did what was needed. Very polite.
Julia Skiver Webb
6 days ago
Xavier did a great job and got my furnace fixed so quickly!
Adrian Watlington-Cox
6 days ago
Customer service was great. He was in & out in no time. Everything is working fine
nelson mosley
6 days ago
On time. Friendly and professional.
Nita H
6 days ago
Our first experience with RS Andrews was excellent! We needed a new thermostat. The technician was efficient and knowledgeable. We signed up for regular maintenance, too.
Geary Blackwell
6 days ago
Completed job fast and was very professional.
Terry
6 days ago
Terry was thorough and explained things great 👍
Jim Ginter
6 days ago
Yonas, the technician, was very personable and efficient. He explained the difference in the filters that he was installing and when job was completed asked if I had any questions. Also recommended that the ducts be cleaned. Excellent technician.
Nancy Dunphy
7 days ago
Great job, came on time, very professional and friendly.
Oscar Lanza
7 days ago
Lawrence arrived on time, explained what he needed to do to fix the problem and told me how much it was going to cost me. He was very professional, knowledgeable, and efficient.
dennis j. gardin
7 days ago
MAX is the MAN! He came out to our offices on short notice & exceeded expectations; the importance of security lighting at a work facility with several young ladies was acknowledged; albeit there was concern about him being on ladder in the rain, but he completed the job despite inclement weather. Thanx!
Bonnie Ferree
7 days ago
Brandon with R.S Andrew's did a great job. Very professional.
Amy Wesley
7 days ago
My HVAC Technician, Chris Melton, arrived promptly today and was very friendly and professional. He checked my HVAC system and provided me detailed information regarding current status and operation levels. Overall, a pleasant experience and interaction!
RP Petersen
7 days ago
Friendly and very knowledgeable!
Chelsea McGinnis
7 days ago
Xaviar was everything we could’ve asked for and more! After being told we needed an entirely new system by a first company, Xaviar carefully examined our system and showed us how we could make a few minor repairs and cleanings to make it last at least 3 years more, made repairs for only $400. Our hero! Don’t look any further— RS Andrews was honest and accurate.
Rod Holland
7 days ago
Excellent job. Explained each step he would be taking. I was very satisfied. James did an excellent job! He was able to resolve my water pressure issue in hardly no time. He was professional, friendly and efficient.
mack Reed
7 days ago
Grate, Grate, Grate, was experience I had with Chirs you could not have ask for a better technician. 😊
Florence Fisher
7 days ago
Shaqfat did an outstanding job on my heating maintenance. He was very thorough. I appreciate his personable manner. Thank you!
Cynthia Lawrence
1 week ago
Great experience having Ezequiel has the plumber. He was able to diagnose the problem quickly and explained everything clearly before starting to work. He was very professional and made me aware of other issues that needed to be addressed to avoid potential problems in the future.
Tom Fairris
1 week ago
Great job…very friendly….professional …courtesy. Thank you for your service.
Scott Jamison
1 week ago
Great service. Thoroughly answered all questions. Very professional.
Ruby Price
1 week ago
Amber was very nice and likable explain the process and help me get just what I wanted…great service repo
debbie farmer
1 week ago
I was very satisfied with the service I received from Cory and Trey. They were on time, completed the job in a timely manor and were very professional and friendly.
Sean Hayes
1 week ago
Our AC / Heater finally threw in the towel after 11 years of keeping us warm in the winters and cool in the summers, so I finally had to call the people who sold it to us, RS Andrews. They gave it an autopsy and pronounced it was a goner. So of course, I ordered another one. Looking forward to another 11 years with RS Andrews.
Janet
1 week ago
Chris came out for my bi-annual maintenance on my HVAC. After completing the maintenance he let me know about parts that may need replacing in the next few months. He gave me all of my options with their estimates. He was very respectful and knowledgeable.
Matthew McKenna
1 week ago
Max was very helpful and informative. Very good energy and talked to us through the entire scope of work.
Anna Marti
1 week ago
Very knowledgeable and thorough in checking on the problem. Thank you!
Janet Hawkins
1 week ago
Luke and Isaac were nice young men. Worked diligently and hard to clean my vents! I am happy now! Thank you
Rick A. Wade
1 week ago
The service technician Alberto Fabelo arrived within the alloted time frame. He was very polite yet professional and experienced explaining the issues he found with my AC units. Also explaining Maintenance on my part that could prevent future issues. We have three properties and a family business that RS Andrew's has supplied HVAC systems and serviced for the last six years. They too are a family owned business and have followed up with us (like small businesses used to) on a few occasions to make sure we were happy with their products & services!
Siglinde Fulton
1 week ago
On time, courteous and efficient. Had some issues with my system. Gave me several options which I appreciated. Didn’t push the most expensive. Highly recommend!!
andrea scheingross
1 week ago
Anthony came over the day I called about our new a/c and heat fan. He explained how the unit worked and why it seemed to run constantly.
Josh Pruitt
1 week ago
Kwame arrived on time and performed his duties well. He also explained our options and benefits that we have with the appliance manufacturer as well as R.S. Andrews. A very positive experience!
Jacqueline Love
1 week ago
Jonathan Chapman came to work on my garbage disposer that was not working and had my dishwasher backing up water. I decided to ask him to about a shower head that I had thought of putting in my guest shower. Jonathan was also helping to train an apprentice. I kept hoping that I would not need to replace the garbage disposal. Jonathan cleared up the clog in my garbage disposal and replaced the shower head. They checked my water heater and found that the water pressure was too high because we had added a piece on the water heater. He turned down the pressure and performed these 3 items for the price of the water heater. My husband has Parkinson and cannot do anything. Most helpful were the notes on having these items checked in the future.
U K
1 week ago
The technician is a professional craftsman, polite, on the point. He made all installments quite fast. I paid what was agreed earlier. 5 stars out of 5.
Kenneth Zorn
1 week ago
My hot water heater went out in the evening. I called R. S. Andrews. This is my first time dealing with them. Next day Todd arrived on time and was very professional. He replaced my hot water heater in less than two hours and did a great job. I was very impressed with his product knowledge, not only his product line, but also with the system he was replacing, which R. S. Andrews does not carry. I highly recommend their products and services. Second Review: Dec. 2025 Hey RS Andrews, so you know, Ivan did a great job. He arrived on time, performed a routine maintenance check. He gave us some good advice for us to watch for in maintaining our system. He also told us about the special deal offered by you guys for heating and air conditioning. We signed up for it. Ivan was professional and friendly. He's a great representative for R.S. Andrews.
Marsha Raeber
1 week ago
Ladarian Raymond is outstanding in his service and his knowledge of the HVAC systems. He is on time and thorough. He gives honest advice and know the products. Great asset to RS Andrews. Thanks Marsha Raeber Beyond was the service tech and he is outstanding, thorough and great in customer service. He takes his time and does a great job. He is neat and clean and respectful. Thank you. Marsha Raeber
Lloyd Green
1 week ago
Chris did an outstanding job. His service was thorough and professional. L. Green
Tamara Juric
1 week ago
Luis and Richard were very professional and knowledgeable!
Carol Lee
1 week ago
David definitely exceeded my expectations! He is very professional and knowledgeable .
Deborah Miller
1 week ago
Mo was great told me some issues I need to take care of shortly very nice
Robert Hatch
1 week ago
Daniel came to our house after hours when we called him about a water leak in a toilet he worked on previously. Turned out the problem is not related to anything he did previously. He scheduled an appointment to replace the toilet tomorrow. Daniel has been to our house twice, and we trust him implicitly. Good employee. Toilet has been replaced. Good job!
Marisa Yancey
1 week ago
Travis did an excellent job.
Richard Gennings
1 week ago
The price to replace my service line was much more than other companies quoted, but RS Andrews did it much sooner and they were more responsive than one company. James Mays, the plumber, was a pleasure to deal with. He was also competent and accommodating.
Chad Minter
1 week ago
Mr. Melton was very professional and extremely knowledgeable. He was thorough and yet quick and to the point. Diagnosed and made recommendations. Would highly recommend.
J Worlds
1 week ago
The professionalism of Mohammed Shah was at an all time high. He provided exceptional customer service and gave me insight on how to proceed in the future. Thanks to Mohammed Shah.and R.S. Andrews.
lucy sims
1 week ago
The technician who visited my home was very courteous and kind!
David Winfield
1 week ago
Daniel did an excellent job. I would recommend him to anyone needing plumbing service.
Tracy White
1 week ago
James did an excellent job!!! He always is professional and always knows exactly what needs to be done!!!
Dianne Ragab
1 week ago
I was very impressed with the technician. He was so thorough and it was a 95 degrees day.
Leon W Adams III
1 week ago
He was courteous and, he broke down the process clear and concise. He also gave me an estimate on my options to fix my issue, both long term and short. Follow up. He came back and did the repairs and the install. He did all the tings he said. I could not be happier with the service and Jon
Tamara Juric
1 week ago
Luis is professional and very knowledgeable!
Roy Wiggs
1 week ago
Very professional experience, with good detail over work done and also needed.
Rosalee Madonia
1 week ago
Rich is our plumber!!!! Rich is definitely fantastic & the best in his field! Knowledgeable professional very neat as soon as he comes into your home & truly there is nothing that happens out of the ordinary that he can’t handle.
Jeff Dalrymple
2 weeks ago
He did a great job and answered all my questions.
Terry
2 weeks ago
Terry was thorough and explained things great 👍
Geary Blackwell
2 weeks ago
Completed job fast and was very professional.
Evelyn
2 weeks ago
My technician was polite and knowledgeable. We discussed my issues of concerns and he explained every thing to me. I am very pleased Thank you
Christine Maclin
2 weeks ago
The technician was on time and performed a thorough inspection. I was pleased.
Dennis Clark
2 weeks ago
The technician found that the screw was loose on the small gas line. He repaired and replaced. He did a great job. Thank you!
Ted Lackland
2 weeks ago
He was very courteous and professional
Mark Cummings
2 weeks ago
Great experience - showed up on time, friendly technician and did quality work
Jj Sullivan
2 weeks ago
Friendly knowledgeable
Brandon Decker
2 weeks ago
Terrell came out and found the problem immediately and got our heat back in working order.
Claude McIntosh
2 weeks ago
Luis was courteous and professional. He did a thorough check on my systems. He explained all that he did. I was very pleased with his performance.
Deborah Taylor
2 weeks ago
Mr Mays was a great plumber and a very nice guy. He did his work and explained everything along the way. When he finished, he asked me at least 3-4 times if I had any questions. I feel very confident in his work. I would like to see Mr Mays when I have any plumbing issues.
Cheryl Coleman
2 weeks ago
Friendly, efficient, thorough.
James Barnett
2 weeks ago
Knowledgeable service tech!
F F
2 weeks ago
Thomas did an excellent job! Please keep up the good work!
Mrs. Courtney Veasey
2 weeks ago
Xavier was very nice, thorough and professional. He answered all of my questions.
Monica Dukes
2 weeks ago
This was my first time using RS Andrews and I am very impress with the service I received. Ezequiel arrived at my home within the time frame given when I made my appointment. Ezequiel was knowledgeable and explained everything to me step by step. I would definitely recommend this company if you need a plumber and ask for Ezequiel.
steven ss
2 weeks ago
Mr.Russell is a very thorough and knowledgeable in his craft.We enjoy his dedication to his work.A pleasure having him service our furnace.Hope to have him back again for my tech.Thanks Calvin R
Thomas Yancey
2 weeks ago
On time and very polite
Robert Hatch
2 weeks ago
Daniel came to our house after hours when we called him about a water leak in a toilet he worked on previously. Turned out the problem is not related to anything he did previously. He scheduled an appointment to replace the toilet tomorrow. Daniel has been to our house twice, and we trust him implicitly. Good employee. Toilet has been replaced. Good job!
Roycie Tanksley
2 weeks ago
Pau was thorough, knowledgeable, patient, professional and courteous.
Randy Chapman ATL
2 weeks ago
James did an outstanding job!
Mary Brooks
2 weeks ago
James is terrific - and on a holiday! Professional and pleasant. Impressed as always.
Jacqueline Love
2 weeks ago
Jonathan Chapman came to work on my garbage disposer that was not working and had my dishwasher backing up water. I decided to ask him to if a shower head that I had would work in my guest shower. Jonathan was also helping to train an apprentice. I kept hoping that I would not need to replace the garbage disposal. Jonathan cleared up the clog in my garbage disposal. replace the shower head. They checked my water heater and found that the water pressure was too high because we had added a piece on the water heater. He turned down the pressure and performed these 3 items for the price of the water heater. My husband has Parkinson and cannot do anything. Most helpful were the notes on having these items checked in the future.
Drew Kelly
2 weeks ago
New Service - 11/26/2025. After I started to replace a faucet yesterday and was unable to remove the old one (it was a booger!) James Roche Jr. came out to do the job. It turned out to be more involved than expected, but James got the old faucet out, put the new one in and replaced the p-trap. It took a while (including a trip to the store for parts), but he moved along well, got the job done, cleaned up and left. The price was fair and everything looks and works well. New service - 3/7/25. Our kitchen drain overflowed last night. Called RSA in the morning and they had Christopher Jones out before lunchtime. He snaked the line and recommended an enzyme-based drain cleaner. Friendly, professional and efficient. 2nd update: We elected to get a new tank. Zeek came out and removed the old tank before the work in our basement and retuned to install a new one. He worked quicly to install the new one and explained everything when he was done. A very good experience. Update: Zeek came out: We have to temporarily relocate our water heater for some work in our basement. He was professional, explained everything that needed to be done and checked several things. RS Andrews had previously installed a water heater, done some related plumbing upgrades and run a new supply from the water meter to the house and all has been good. They've also installed a new toilet that I bought. In addition to the toilet, the supply line from inside the wall had to be replaced. Today, we noticed water on the garage floor and called R.S. Andrews. Their guy Jaime was out quickly, diagnosed the problem and fixed it. He also recommended a company to check for water damage and determine any additional work. Jaime was very professional and explained all he did plus some other work we should consider.
Brenda Hamilton
2 weeks ago
Mr Coverson was knowledgeable, efficient, diagnosed the problem and had what was needed to make the repair. Would definitely recommend hin
Cheryl
2 weeks ago
Tim Golden performed the cooling system maintenance today. He was prompt, professional and friendly. The maintenance was completed in a timely manner. He said the cooling system is good shape. He also informed me how often duct cleaning should be done. This is my third job by RS Andrews. I have been completely satisfied each time and will continue to use their services.
Leon W Adams III
2 weeks ago
He was courteous and, he broke down the process clear and concise. He also gave me an estimate on my options to fix my issue, both long term and short.
Leland Dye
2 weeks ago
On time, professional and through
CL Robinson
2 weeks ago
Mr. Calvin Russell serviced my furnace and split unit this morning. He arrived on time and was efficient and professional. Answered my questions and gave me helpful advice on keeping my systems running smoothly. Any service technician that has come has always been professional and knowledgeable. I would recommend RS Andrews.
John Baker
2 weeks ago
great job
Kev Hayes
2 weeks ago
Excellent service and very professional. Terrell was great
mark binkley
2 weeks ago
Fast professional service, Jerald was really nice and explained process for installing ev charger. Price was good and most importantly I think you can trust rs andrews, they’re certified by Tesla for installation so you know you will get a high quality job!
Erin Dougherty
2 weeks ago
Russell was so professional and helpful. He went above and beyond to help me figure out what was wrong.
M Curtis
2 weeks ago
Right on time. Service performed very quickly. Very professional. Went over everything he checked and performed.
Rajiv Kaimal
2 weeks ago
Brandon is an excellent plumber and his work is of the highest quality. Nevertheless, the price I had to pay for the service was very high.
Laurieann Bonus
2 weeks ago
Brian did a great job and was very respectful.The only reason I didn't use the service is because it's just too expensive. It shouldn't cost $534.00 to replace a simple garbage disposal that cost about a $130.00. He does not set the prices though so I do not fault him personally! If I had a more complex issue going on something that required real plumbing expertise, I would have definitely considered using Brian and RS Andrews if they were somewhat competitive with their pricing.
KENNETH BARRY
2 weeks ago
R.S. Andrews has continually been very professional, extremely knowledgeable, and has thoroughly completed every job. I highly recommend.
Normand Brousseau
2 weeks ago
The service technician responsible for providing us with an estimate of the cost for a new heating and air cooling system arrived on time, was courteous, put on protective footwear to ensure the floors wouldn’t be tracked with outside leaves or dirt, and left politely, we couldn’t ask for better customer service!
Terry
2 weeks ago
Terry was thorough and explained things great 👍
Patricia Chandonia
2 weeks ago
Brennan Pilson and his crew repaired my sewer lines and replaced my 2001 water heater and expansion unit. Brennan completed and managed the projects very well. He double checked the work while it was in progress to make sure it was accomplished correctly. I was informed about the work during every major step. I really appreciate Brennan's professionalism, expertise and consideration of my needs while the work was in progress.
Charles Eaddy
2 weeks ago
Charles was very friendly and did a wonderful job. I would be more than happy to have him provide plumbing services again!
Joy Wood
2 weeks ago
Terrell came to my house today and did a wonderful job!! He is a very skilled , professional and kind technician. I hope he stays with R S Andrews for a long time.
Joan Schubert
2 weeks ago
R. S. Andrews is my favorite for reliability and top notch technicians for heating and cooling. Anthony came out to solve my heating problem today which was linked to a faulty circuit breaker. He fixed the problem, answered all my questions, proposed options for improving air quality in the house, and was so friendly. Loved that he had exactly what was needed to fix the problem on his truck. Gold star service! Bravo!
Kathi
2 weeks ago
Anthony French and his colleague came to my house this week for a standard A/C service check. They discovered two issues that needed attention and came inside to tell me. I gave them permission to proceed on both of the items because I knew nothing had ever been done to the outside A/C unit. They were able to perform the tasks. Anthony and his colleague were both very professional and polite. It was a pleasure having them perform the service call.
Claude McIntosh
2 weeks ago
Luis was courteous and professional. He did a thorough check on my systems. He explained all that he did. I was very pleased with his performance.
Linda Pacer
2 weeks ago
Henry and his crew did a terrific job installing two new Lennox HVAC systems in my home. All the installers were very polite and careful and worked very hard to make sure that everything was perfect. They explained what they had done, and ensured that I was completely satisfied with the results. Daniel Magnus was the salesman who determined the equipment best suited for my needs and suggested that changes in the ducts would solve some heating issues. His recommendations were right on target. I highly recommend RS Andrews. My only regret is that I did not call the company sooner.
Rocio Velasquez
2 weeks ago
Excellent service
John
2 weeks ago
Amber in Sales, Trey and Dennis in Install did a awesome job! Very professional and courteous! Thanks!
Kathy Lamar
2 weeks ago
Very professional and knowledgeable.
John
2 weeks ago
Undersink plumbing repairs done quickly and completely. He had all he needed in work van. He had to reroute conduit and drainage hoses to accommodate new dishwasher.
Sandra Brooks
2 weeks ago
I called RS Andrew's due to a burning smell coming from the HVAC vents. Mr. Kilgore was the tech who worked on the unit. He was very knowledgeable and detailed. He made sure everything was checked that could possibly be the cause of the burn smell.
Reed Myers
2 weeks ago
Brandon did a wonderful job replacing my water heater expansion tank and a couple of faucet cartridges around my house. I will definitely use RS Andrews again moving forward.
Isaac
3 weeks ago
Great experience! Our technician, Harold was professional, super nice, and efficient. I would definitely recommend to others and will use if needed in the future.
Juan Ruiz
3 weeks ago
Great attention to detail. Very professional. These guys know what they are doing. They give me all the options, and make sure I can do my big project the way I want to. Let's see if they win the bid!
Annette Jenkins
3 weeks ago
Kwame Kilgore came out to do my furnace maintenance today. This was my first time using R.S. Andrews. Kwame is so nice and very knowledgeable. He changed my thermostat batteries, checked my smoke detectors, attic insulation and explained the furnace filter ratings and settings on my thermostat. I’ve never had an HVAC technician do any of those things when servicing my furnace or A/C! I’m so impressed with this young man. I’m sold on R.S. Andrews.
Liston Dooley
3 weeks ago
Kwame Kilgore worked on my AC unit on 8/1/25 and found the problem immediately, I was very pleased with his performance, he was very professional and explained his action as he goes along. I would recommend him to all my associates, he is an ambassador for RS ANDREWS,I was very pleased.
Michael Scott Hanson
3 weeks ago
Very good visit for a pm check on our newly installed system.
Lola A
3 weeks ago
Waqas was very professional and explained things clearly when I asked him questions. He even went out of his way to check other component of the system. Very friendly and helpful.
Kerry Frederick
3 weeks ago
David was great! As we did not know what the cause of our electrical issue was, he was able to quickly check the various electrical areas and find the cause of our outage. His knowledge and the time he took to explain what he had done was exceptional.
janet straka
3 weeks ago
Tech solved problem excellent service
Susan Pendleton
3 weeks ago
RC Andrews did a great job! Thanks Jonathan
SWB1959
3 weeks ago
Blake is a great person and he did a professional job. I would recommend him to anyone.
Rene Buchanan
3 weeks ago
Daniel is very professional and hard working! His work ethic is awesome. We are very pleased with his work!
Fred Collins
3 weeks ago
Every technician is very friendly and professional and does an excellent job.Explained everything that needed to be done and is a great technician that works for your company.
Diane Mundy
3 weeks ago
Tim did a great job! System is all fixed! Thx!
Ra'meer Roberts
3 weeks ago
R.S. Andrews did an amazing job on installing an EV Charger in my house. They were able to work with my availability to come out and give me quote. They were also able to install same day and only took a couple hours. I want to give a special shout out to David for provided such amazing service!
Jj Sullivan
3 weeks ago
Friendly knowledgeable
Landon Bell
3 weeks ago
Mohammed Shah did a good job, explain and showed me what was happening with unit. All is working well.Mohammed Shah did a great job, on time for the service. Explain everything about the service and future repairs to look out for. Only thing I'm disappointed in is the cheap filter the bring for replacement in the furnace.
Amparo Pearson
3 weeks ago
Very respectful, informative. He explained everything that is going on with the system and what we can install so that we can improve the air quality in the house because we suffer from allergies.
John O'Brien
3 weeks ago
Great experience. Jerald explained everything and listed our options.
Trunita Long
3 weeks ago
Junior and Amir were very pleasant and professional upon arrival to clean my air ducts. When the job was completed, I was shown the before and after pics. What a difference it is making. They also checked dryer vent which needed cleaning badly. It is now clean. No worries about a fire hazard now. Thank you so much.
Juan Ruiz
3 weeks ago
Great attention to detail. Very professional. Let's see if they win the bid!
fran brierre
3 weeks ago
My technician Ivan was honest, thorough and professional. He confirmed the problem and how it would be resolved . RSAndrews always delivers quality service.
John McDay
3 weeks ago
Good company I use them all the time. Always on schedule and keeps the unit working properly.
Vicki Mehnert
3 weeks ago
Received our fall maintenance of the furnaces this afternoon. Serviceman arrived quickly and early to do the work. Very, very professional and answered all of our questions. Did the maintenance efficiently and effectively. Could not ask for better service. We have trusted RS Andrews for over 10 years now and they have never let us down. I would definitely recommend them. They are courteous and patient and knowledgeable and make maintenance, repairs, or replacements easy and hassle free.
Charles Rachal
3 weeks ago
Jerald did an outstanding job of effectively, efficiently, and professionally correcting our electrical problem. He was on time, professional, courteous, and respectful. He immediately addressed, diagnosed, and corrected our issue quickly. He proved to be knowledgeable and extremely skilled. He was informative about the process and the cost prior to starting the job. Highly recommend!
Ross Tulloch
3 weeks ago
Professional & highly recommend.
Chuck Holmes
3 weeks ago
James did his job well. RS Andrews has been doing our inspections and maintenance for years, and it's always been a good experience.
Steve Abrams
3 weeks ago
Punctual and had the answer within 2 minutes. Fixed that issue plus another and quoted on a new project. Answered all our questions in plain language. Very satisfied with our technician.
Philip Richards
3 weeks ago
David arrived early, was very professional, and identified and repaired the problems in short order.
Patrick Mills
3 weeks ago
We have been an RS Andrews customer for 7 years. They are already always very proactive with communication and punctual. Nick (our service tech of 2 years, is absolutely great! Highly recommend.
Nancy Sprague
3 weeks ago
Very knowledgeable and polite! Did a thorough look at all parts! showed pictures of parts that were worn and suggested a wonderful discount that the company was offering!!!
Scott Dixon
3 weeks ago
RS Andrews replaced my aging and leaking hot water heater. Service rep David did a great job!
Brian Cleary
3 weeks ago
Fast, easy, and professional, the norm and not the exception. These guys as always exceed expectations!
Juanita Williams
3 weeks ago
Very knowledgeable and polite
Jennifer Christopher
3 weeks ago
I have been a customer of RS Andrews for many years. I have had the pleasure of working with some honest, informative, efficient, and dependable technicians. They investigated and fixed problems or completed maintenance in a timely manner from my a/c and heating services, hot water tank replacement, to my plumbing issues. They even offered solutions to possibly circumvent further issues. I want to highlight 3 people in particular- Terrell Thomas, Brandon Smith, and David Stitt. I believe they each respectfully serviced my home as if it was their own. This is extremely important to me because my family and their comfort is invaluable. Thanks RS Andrews. And Thanks Terrell, Brandon, and David...you made me smile!
Kathy Georgiou
3 weeks ago
Brandon did a great job today. He was able to fit us in and got the job done quickly.
Arulraj Shanmugharaj
3 weeks ago
James is awesome .. he is very friendly and honest .
Rachel Tobin
3 weeks ago
Tim at RS Andrews did a great job. He was polite, friendly and efficient. I highly recommend them this company for HVAC maintenance.
Andrew Maxwell
3 weeks ago
Rock-solid service. Trustworthy. Recommended
Jay Allen
3 weeks ago
David G III was extremely punctual ( also received call from Ashley advising the tech was on his way). David was clear and concise w/ his review of my issue. David didn't rush to get to his next appointment, he contacted his manager for confirmation of my electrical issue. David provided detailed notes of his findings so I can present to the appliance carrier that sold a useless appliance. Thanks again David for your patience and time and helping me understand my issue!
Derreck Wallace
3 weeks ago
Professional and knowledgeable
Denise Wallbillich
3 weeks ago
Friendly and respectful…. was able to answer all my questions!
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Heater on the fritz? Frustrated with plumbing problems? R.S. Andrews is just a call away!