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Reviews
Real Stories. Real Smiles.
At R.S. Andrews, delivering smiles is more than a motto, it’s our mission. But don’t just take our word for it. Hear from customers across the greater Atlanta area who’ve experienced our commitment to exceptional service firsthand.Lyndsay Wrensen
21 hours ago
Amazing, quick, & very professional! Drew was fantastic and I will be sending all my clients to you!!
Pete Pastor
23 hours ago
Tim was great . I would like to have him as my tech for all future PM visits. He was on time, professional, and friendly. I feel like I can trust Tim with any issues with my furnace or AC systems.
Norman Hall
2 days ago
Brandon and Garrett did an awesome job replacing the severely rusted gas line to our house. They worked as a team and expertly replaced. They were professional, courteous and certainly knew what they were doing. They are welcome at our house anytime!
Rawd McArthur
2 days ago
Charlie McQueen was our plumber- he did an outstanding job explaining what our problem was and possible causes. He fixed the problem and stayed long enough to make sure everything worked. Very Professional!
Robert Fernandez
2 days ago
Chris was very nice. Addressed problems and ordered parts I needed.
Sonya Wright
2 days ago
Charlie was very professional.
Michelle Hackbardt
2 days ago
Rich is very knowledgeable and professional. He always has an answer and a plan. Very happy. He gladly and easily coordinated with our other tradesman to work our complex issue.
Bessie Chen
3 days ago
Gary was great- knowledgeable, efficient, thorough. Kenny, the commercial hvac dept supervisor is also terrific - gets quotes back quickly, answers my questions promptly and gets things
! I feel like they are on my side!
! I feel like they are on my side!
Richard Carey
3 days ago
I contacted RSAndrews because I was smelling gas from my newly installed furnace. Teyon was quickly able to identify the source of the leak. He did not have the replacement part with him but went and got it from his office and returned within a couple hours and replaced the part. He was very professional and the repair was high quality and fixed the issue. I would highly recommend him for future repairs.
Katherine Jewell
3 days ago
Very professional, thorough. Good tutorial about HVAC. Will ask for him for next maintenance in Fall.
Mike Davis
3 days ago
Travolta was a great technician. On time, courteous, and knowledgeable. He had the trouble figured within 20 minutes of arrival. It took a short while for him to fix both problems. I highly recommend Travon as a technician.
quintin ransom
3 days ago
Very nice and professional it appears that he knows what he’s talking about the work hasn’t been done yet so will give a better review when done
Dee True
3 days ago
Great job
Diane Voyles
3 days ago
Very pleased with installation of my furnace and ac. Trey was great to work with. He explained to me he w to work the thermostat. Very pleased with RS Andrews.
Janelle Cornwall
3 days ago
Excellent service! Within a few minutes of requesting HVAC services to repair my heating system, R.S. Andrews called to schedule a same day appointment. Teyon quickly diagnosed the problem and repaired the system. I highly recommend Teyon and R.S. Andrews for your home maintenance and repair services.
Betty Griffith
3 days ago
Ivan Medina represented RS Andrews in an outstanding fashion. Professional, caring attitude, and so very, very knowledgeable.
Michelle Lawson
3 days ago
Very polite very efficient
Michael Cardi
3 days ago
This is the fourth or fifth time I have used David Stitt for various plumbing needs. The most recent instance involved addressing a condensate pipe for my tankless hot water heater that drained to the outside of the house that would freeze on very cold winter days causing water to back up . After considering a couple of options, David recommended changing the condensate line to a larger diameter pipe. The work was done efficiently and neatly and is working well with no subsequent freezing of the pipe. As always, David is very professional and a pleasure to work with. I highly recommend David Stitt and R.S. Andrews for all your plumbing needs.
lance Faulkner
4 days ago
Luke did wonderful from beginning to end!!!
Diane Voyles
4 days ago
Very fast response time and Jonte kept me informed on his arrival. He also explained and answered questions regarding my need for a new furnace.
Holly Smith
5 days ago
Terell was very helpful and got straight to work ! He was professional and courteous! He figured out the problem in a timely manner and quickly got our heat back up and running. We had very positive experience and appreciate Terell coming out on a Sunday evening. Just one more reason why we love RS Andrew’s!
Bill Christian
5 days ago
I had a ground fault circuit which would not reset after a fault. David replaced a bad outlet and it is fine now. He also performed a complimentary inspection on our electric panel.
Rje
6 days ago
Prompt and efficient service. Mr. Terrell Thomas was able to repair my AC unit , and advised me of the issues and how to avoid future issues.
James H Voyles III
6 days ago
RS Andrews has serviced my HVAC unit and keep it running at top performance for years. The pricing always appears to be pricier on one side of the value but the value has proved to be effective and operating at to performance. Thank you RS Andrews.
M Curtis
7 days ago
Arrived before I expected. Diagnosed problem quickly. Very knowledgeable and professional. Very pleased with service.
Blessings 7
7 days ago
Excellent and detailed work. Thanks for sending an expert!
Chuck Holmes
7 days ago
Amber did an excellent job and provided all the information I needed. She made the sale.
Michelle Hackbardt
7 days ago
Rich is very knowledgeable and professional. He always has an answer and a plan. Very happy. He gladly and easily coordinated with our other tradesman to work our complex issue.
John Armistead
7 days ago
Good communication, professional, Fast, on time. All of the above Outstanding
Georgia Girl
7 days ago
Technician did an excellent job diagnosing and fixing an electrical problem that had been misdiagnosed. Highly recommend RS Andrews.
Jim Taylor
7 days ago
The service technician was on time, professional, and efficient.
Theresa Mattioli
7 days ago
Nick did a great job! He let me know all he was doing and explained a few things to me! Appreciate it!
Jacquelyn Edwards
7 days ago
Great service
Peter Ellis
1 week ago
Michael Powell approached issues systematically, carefully analyzing symptoms and collaborating with me to identify causes. He had a knack for explaining complex technical concepts in simple, understandable terms. When he left, I felt more confident and better prepared to manage my system, having gained a clearer understanding of how it works through his cooperative and patient approach.
Jim Chastain
1 week ago
Brian spent a great deal of time researching my concern.
He was able to provide complete explanations for the problems discovered. He scheduled a satisfactory repair plan.
He was able to provide complete explanations for the problems discovered. He scheduled a satisfactory repair plan.
Jennifer Maxwell
1 week ago
* changing my review Nick was outstanding
After having a pretty bad experience with a previous RS Andrew’s tech (see below) I will say that working with Nick was refreshing. He kept me posted the entire time during the work process. He was extremely clear in his communication and apologetic for the behavior of the other tech (not something he needed to apologize for). He stayed to make sure that everything worked as it should prior to leaving and was extremely thoughtful and polite in the way he communicated to me and helped me arrive at a decision. I could not have asked for a better technician and am extremely grateful for his professionalism and his outstanding work.
Old review…
Second time I have had this issue despite having the service plan and having had spent nearly a grand when it was a supposed heat pump talking to panel issue and had to have whole new panel installed on a new HVAC system. Now that winter has come back around after my Winter Service my heat began running all the time. Today’s technician could not explain to me why when I set my heat on 65 it would continue to run even when it got to above 65. He thought he fixed it yet I alerted it to him that the system has once again reset once he had worked on the unit outside and was ready to walk out the door. I now am awaiting a call from RS Andrews for another technician (no 2nd tech fee at least) just an electric bill that is 3 times its normal rate and a house that keeps trying to heat and no clear explanation. Technician was extremely polite but concerned about service needs especially given what I have paid. However I came to learn that the technician did not note that someone needed to come back out. No one called me. I called and there are no notes. They can not get a hold of the technician after I called for the second time.
After having a pretty bad experience with a previous RS Andrew’s tech (see below) I will say that working with Nick was refreshing. He kept me posted the entire time during the work process. He was extremely clear in his communication and apologetic for the behavior of the other tech (not something he needed to apologize for). He stayed to make sure that everything worked as it should prior to leaving and was extremely thoughtful and polite in the way he communicated to me and helped me arrive at a decision. I could not have asked for a better technician and am extremely grateful for his professionalism and his outstanding work.
Old review…
Second time I have had this issue despite having the service plan and having had spent nearly a grand when it was a supposed heat pump talking to panel issue and had to have whole new panel installed on a new HVAC system. Now that winter has come back around after my Winter Service my heat began running all the time. Today’s technician could not explain to me why when I set my heat on 65 it would continue to run even when it got to above 65. He thought he fixed it yet I alerted it to him that the system has once again reset once he had worked on the unit outside and was ready to walk out the door. I now am awaiting a call from RS Andrews for another technician (no 2nd tech fee at least) just an electric bill that is 3 times its normal rate and a house that keeps trying to heat and no clear explanation. Technician was extremely polite but concerned about service needs especially given what I have paid. However I came to learn that the technician did not note that someone needed to come back out. No one called me. I called and there are no notes. They can not get a hold of the technician after I called for the second time.
deseree robinson
1 week ago
Loren from RS Andrews was amazing. He was professional, provided great customer service and did not take long to fix multiple issues in my bathroom.
Deon Stradford
1 week ago
Quick service and extremely professional! Great work and very reasonable prices! I highly recommend RS Andrews for all your plumbing needs!
Mike Cardin
1 week ago
Great job and knowledgeable staff.
Phindile Chowa
1 week ago
I appreciate the professionalism of this company. James did a great job fixing my problem. Highly recommend.
Anita Crosby
1 week ago
Technician was friendly, knowledgeable, helpful, and timely.
J T
1 week ago
Excellent service, very friendly and knowledgeable.
barvison
1 week ago
Our technician Harold was great, courteous, friendly and very helpful. I was extremely satisfied with RS Andrews.
Calvin White
1 week ago
Paul Creel was my Plumber from R.S. Andrew’s & he broke everything down to me in layman’s terms . He was very courteous ,efficient & always put his footies on when entered the house .
Kenneth Ray
1 week ago
Branden took care of our stopped tub in minutes! He was super nice and showed how this problem in the future. I'm very happy with RS Andrews and highly recommend them.
Joan Smith
1 week ago
We have a 30 year old house that we are prepping for sale. We had a laundry list of things to repair / make look better. I called R S Andrews one day and had an appt the next day. We had a window appt so I thought no one would show up until the end of the day. But Harold showed up bright and early. Harold is a true professional and very meticulous about his work. He repaired all the items on our list. I observed Harold while he was working and I have never seen anyone so thoroughly repair an issue, even the ones that we could not see. I would highly recommend R S Andrews for electrical repairs and Harold Lyon as the electrician to complete the work. Thank-you R S Andrews and Harold Lyon.
Cynthia & Bob Dubinsky
1 week ago
He went out of his way to make sure all parts of my systems were working properly. Even got me set up with the wireless app to run my system
Vernon DeSouza
1 week ago
Very professional , exceptional service
Eric Eckert
1 week ago
I had an excellent experience with a consultation and ultimate installation of a Rinnai tankless water heater. Brennan Pilson was thorough in the original consultation and efficiently and effectively replaced our aging tank heater with the tankless. And left the worksite in excellent condition. Price was reasonable for the work performed. I would use R.S. Andrews again for future work.
Micheal Wimbish
1 week ago
Blake was professional and he did a great job quick and efficiently. I’d highly recommend him.
Todd Stratton
1 week ago
Friendly, personable and good communication and service.
Robin Granados
1 week ago
Luis came out to check our system for a possible issue. He found the problem quickly and corrected it. He was professional and very knowledgeable. He answered all our questions and was very pleasant to deal with. We’d be happy to work with him again!
Sue Quinby
1 week ago
Plumbing problem handled quickly, efficiently, and professionally
Donna Archibald
1 week ago
I have just spent two wonderful learning days with Harold as he re-did my electrical circuit box and added many wifi light switches to my home. Harold was pleasant, respectful and explained everything to a "t". All switches were tested and connected to my wifi before he left. This is the second time Harold has visited my home to rescue my electrical problems and fixed each problem perfectly. I have been with Andrews for over 20 years and truly appreciate their service.
Dr. Donna Archibald
Dr. Donna Archibald
Jonathan Weber
1 week ago
Calvin did an excellent job of maintaining the top notch functions of my relatively new RS Andrews HVAC systems.
Happily all are functioning up to par
Happily all are functioning up to par
Ellen O'Shea
1 week ago
Fast, professional service, solved a mystery with a leaking pipe. A+
MrMagicmike47
1 week ago
Very Professional and informative!
Dorothy Rutledge
1 week ago
Terry Taylor was the BEST from day one when he evaluated our insulation needs. He was very professional, knowledgeable and explained everything thoroughly. On the day of service to install the fiberglass insulation, he did a very clean job and made sure he left our home clean. We are very satisfied with this highly qualified employee.
Thank you RS Andrews.
Thank you RS Andrews.
Janice Hasty
2 weeks ago
Max Borrelli was the Electrical Service Technician who came out to install an exhaust fan in my bathroom. Max was friendly, professional, & helpful. He advised me that there was only one place he could put the fan and it would not work because the moisture would be trapped under the roof with no outlet to escape. I appreciate how honest and caring he was. He advised me that it might be possible that the Duct work crew may be able to make a way to fix the problem. I am glad that I had contacted R.S.Andrews for this service. They have a high rating with customers and can supply so many services that I know I may need. I am happy to refer them to my family and friends!
David Pennington
2 weeks ago
Kwame was polite, prompt, and Educational. He helped me understand the importance of using good quality filters for HVAC.
I better know the service warranty after year one. I will get the air ducks cleaned when you guys come out in June. All because Kwame took the time to help me better understand my options.
Kwame is a asset to RS Andrew's, and he feels the same about RS Andrew's.
Great service call.
David Pennington
I better know the service warranty after year one. I will get the air ducks cleaned when you guys come out in June. All because Kwame took the time to help me better understand my options.
Kwame is a asset to RS Andrew's, and he feels the same about RS Andrew's.
Great service call.
David Pennington
Phil Thwaits
2 weeks ago
Chris was very informative and detailed. I look forward to him doing the estimated job.
Allen Smith
2 weeks ago
Very pleased with the quality of work done as well as the degree of professionalism displayed. Once Mr Charles McQueen and assisting plumber arrived, work was completed expeditiously and cleanup done.
The new shower valve was installed, everything appears to work fine with my apparent leaks.
The new shower valve was installed, everything appears to work fine with my apparent leaks.
Vickie Eckley
2 weeks ago
Very professional, company sent picture ahead of time and name. Anthony was efficient and professional. Very happy with our service. Will continue to use RS Andrew's for our HVAC service.
jacquelyn bell
2 weeks ago
The experience with the technician Daniel was very thorough he explained everything down to the dotted i's and crossed t's. I appreciate his wonderful customer service.
Peter Harms
2 weeks ago
Yonas fixed my air conditioner and was very helpfull
stanw74
2 weeks ago
Travon was very knowledgeable and professional. The company however needs more cohesion between electrican, plumber and the timely process of providing estimates. It's been over two weeks now and I still do not have a comprehensive quote for HVAC system installation with gas furnace. Competitors have been able to give me a quote upon initial consultation.
Bill Christian
2 weeks ago
I had a ground fault circuit which would not reset after a fault. David replaced a bad outlet and it is fine now. He also performed a complimentary inspection on our electric panel.
Connie Thomas
2 weeks ago
Luis Mateo was very good and knowledgeable.. we appreciate his advice. Thank you!
Raymond A Novell
2 weeks ago
Harold from RS Andrews did an excellent job. He was on time, very pleasant and knowledgeable. Work steady and address and corrected all my issues. Thank you, Harold. RS Andrews and Harold will be my first electrician to call in the future. Ran
Stephen H
2 weeks ago
Had a new kitchen faucet installed and replaced three water shut off valves under the sink. My plumber Paul did an excellent. Job . Arrived on time left the work area clean. Highly recommend RS Andrews.
Alane L. Sullivan
2 weeks ago
Will Macon was totally awesome! I’m a caregiver for my 89 year old mother who just came out of the hospital on Sunday. Our furnace went out on Tuesday. I called R. S. Andrews on Tuesday. Will was at our home on Wednesday morning. He examined our system and got us a GREAT DEAL on a new furnace and AC. It was awesome. The new system was installed on Thursday. By Thursday afternoon we had heat from a NEW FURNACE. Thank you Will and thank you R. S. Andrews for all that you do. You may have saved a life. Thank you!!!!
Alane L. Sullivan
Paula Gordon
2 weeks ago
Thank you Thomas Conner for repairing my toilet. It took us a couple visits to finally diagnose what the issue was but he never gave up. Thomas was always professional and explained everything to me. I will definitely call him again if I have a plumbing issue.
Tajh G
2 weeks ago
Eric Sanchez is a rockstar! He installed my home water filtration system and I love it. Seamless scheduling and very professional workmanship. Highly recommend!
Pat Taylor
2 weeks ago
I found R.S. Andrews plumbing service through the TrustDale service guide. They sent out Pau Sam and he was so professional, polite and knowledgeable. He was able to locate the leak in my wall quickly and efficiently. I will now be recommending this company to my HOA to use in the future for their plumbing needs. I now have a plumbing company to recommend to my friends and family.
Phyllis Solgere
2 weeks ago
Chris Jones has done a great job answering my questions about my water heater options. Once I made my decision, he installed it quickly and efficiently. I highly recommend him.
Sheari Higgs
2 weeks ago
Neil came in very professional. It was a complex job that had been botched by a different professional. Neil spent the whole day on repair. Did an excellent job.
Michael Cardi
2 weeks ago
David Stitt did a fantastic job installing a tankless reverse osmosis system for me. He arrived early in the time window, which was greatly appreciated. I did have some concerns whether the RO system would fit under my farm sink, but David assessed the situation and came up with a plan that led to a successful installation. He works efficiently and neatly and conducts himself in a professional manner.
This is the third time over the last 4 1/2 years that we have had David do various plumbing work for us and each time he has done a terrific job.
I can highly recommend David Stitt of RS Andrews for all your plumbing needs.
Bertha Watson
2 weeks ago
Great service
Richard Selsor
2 weeks ago
Showed up promptly, very professional, explained everything he was doing! Great job!
Kelsey Disharoon
2 weeks ago
Our plumber came out within 24 hours and made a quick repair on a leaking pipe. He was on time and very professional. Highly recommend!
Anyhony Thurman
2 weeks ago
My Service guy was Justin , and he was awesome that's the kind of service i can appreciate 100 percent the guy is great with customers 👍
Colleen Ghilardi
2 weeks ago
He diagnosed the problem quickly and trouble shot the repair. When a pipe broke he quickly stopped the water flow, wet vacced the water and called in a cleaning service for the wet basement.
Lots of good energy and knowledge.
Valerie Baumbach
2 weeks ago
Rich did a great job—very professional and knowledgeable. I would highly recommend him for any job. He was on time, explained everything to me, did an excellent job and left everything nice and clean. Rich really knows what he’s doing!! A real professional.
Connie Black
2 weeks ago
Josh was friendly and professional. After completing the service, he was kind enough to take something down that was too high for me!
David Strickland
2 weeks ago
Fast service and reasonable pricing.
Brenda Inwood
2 weeks ago
Blake was professional and friendly. He explained what he did and how the system was working.
PneumaFaith Ministries Inc.
2 weeks ago
Paul was extremely helpful with fixing the faucets leakage in our break room. He explained what needed to be done, cleaned up after the job was completed and prior to the job explained the cost associated with each task. We would not hesitate to call RS Andrews again for future needs
T’Sheila Mungo
2 weeks ago
I had a leak in my ceiling directly above my garage. I called RS Andrews on a Tuesday morning and was able to get someone out the very next morning to take a look at my issue. Someone could’ve came the same day, but next day worked better for me.
Robert came out the next morning & was amazing! He found the issue, while also explaining in detail what was wrong and what needed to be done. He fixed my leak in no time and answered any questions that I had.
Robert was efficient, professional, and detail oriented! I would definitely recommend this company. 10/10!
Lisa Davis
2 weeks ago
Mateo was professional, courteous, and thorough in performing routine maintenance on my HVAC system.
Raylene Reese
2 weeks ago
Brandon Smith was the RS Andrew’s plumber that completed a massive repair in my son’s front yard. He was so professional and knowledgeable. It was a major undertaking, and I could not have been more pleased with the way it turned out. It took several hours to complete. Him and the entire crew did beautiful work to my yard.
Marcia Hancock
2 weeks ago
Will is very kind and knowledgeable
Great job
Nelson Rivera
2 weeks ago
Mo has been to our home before and always has been courteous and explains everything to our understanding. Very polite and efficient in his work!
R. Alan Olson
2 weeks ago
Great job. Very kind, professional, and thorough!
Ellen Dunham-Jones
2 weeks ago
Justin helped us untangle very old wiring and bring it up to date, all the while educating us about the different options going forward. Thank you Justin!
Kenneth Gregor
2 weeks ago
He was very professional, knowledgeable, and helpful. I felt he was very competent and understanding.
Willie Ziavino
2 weeks ago
Excellent service from Anthony. Thanks
Susan Richards
3 weeks ago
John is knowledgeable and did and an excellent job.
Tracy White
3 weeks ago
James did an excellent job!!! He always is professional and always knows exactly what needs to be done!!!
Srinivasan Ramaswamy
3 weeks ago
Amber was excellent in her presentation. She answered all my questions.
1954DCE1
3 weeks ago
Brennan P. has been to our home several times for plumbing issues. Not only does he do great plumbing work, he is delightfully pleasant and courteous. He’s very conscientious about his work, about communicating with the customer via texts and calls, and about arriving on time. It’s a pleasure to find someone who takes pride in their work.
Matt Gross
3 weeks ago
Max Borrelli from R.S. Andrews came out to look at some electrical issues for us. He was on time, friendly, knowledgeable, and took care in his quote for us. We are extremely pleased with his service.
We will continue to rely on R.S. Andrews for HVAC, plumbing, and electrical repairs and service.
Allie Kinney
3 weeks ago
Christopher was so helpful installing a new toilet and fixing an existing one for us! Very kind, efficient and fairly priced service. Thank you!
Tony Richards
3 weeks ago
Awesome experience.
Linda Chipko
3 weeks ago
Associate came out as scheduled. The call was for an estimate on additional insulation. He seemed knowledgable and was able to answer my questions with understandable explanations. Very pleased.
Dennis Smith
3 weeks ago
Called to get an appointment for one of my heating units that was not coming on (during a cold snap). Fortunately I could get an appointment with the technician who performs my routine maintenance, every spring and fall. . My appointment was for a four hour window the next business day. I received a call and a text of my technician, Ivan, arriving at the beginning of that four hour window. After his arrival we discussed the situation. He analyzed the situation and explained to me why the unit was not working properly. A blower motor was not working.
Ivan ordered the part(s) and will be installed as soon as they come in. Pleased for a quick turnaround appointment and a quick answer to my concerns. RS Andrews works hard to keep their customers smiling.
Kimberly Alexander
3 weeks ago
From the initial phone call to the actual visit on-site, everyone was professional, kind, and responsive. I was scheduled a same day visit after hours! Ezekiel was quite helpful in not only locating but sharing his knowledge and expertise as he helped navigate my burst pipe and caved in ceiling. He made an overwhelming situation feel like it was going to ok and under control.
Clint
3 weeks ago
Fast response, good work.
Kia Crawford
3 weeks ago
This review is based on a home visit. RS Andrews provided a plumbing estimate to my husband yesterday morning. We were very pleased with the experience with our tech, Mohamed. He came out to our home first thing Friday morning and provided a quote for a major plumbing repair. During his time with us he listened to exactly what we needed and provided information for what we specifically asked for without demanding extra unnecessary fees from the client who is already faced with a stressful and expensive situation. He was very polite and knowledgeable during the visit and provided a quick and detailed quote for the requested job. Regardless of outcome of our particular situation, they have gained an ambassador. We appreciate great customer service. I would certainly recommend calling RS Andrews for any plumbing or HVAC needs!
Doris
3 weeks ago
Very professional and nice
Brian Cody
3 weeks ago
Great job, very professional. I would recommend them always.
lisa gilmore
3 weeks ago
We had a great visit from RS Andrews today, the representative Amber was so informative and knowledgeable. I feel confident about making a good decision about our AC unit.
Terry Kahle
3 weeks ago
RS Andrews came in and solved and repaired a chronic problem with a drainage pipe in our crawl space. Much appreciated!
stanw74
3 weeks ago
Travon was very knowledgeable and professional. The company however needs more cohesion between electrican, plumber and the timely process of providing estimtes. It's been over a week now and I still do not have a comprehensive quote for HVAC sysstem installation with gas furnace. Competitors have been able to give me a quote upon initial consultation.
Victoria Swinburne
3 weeks ago
Not only is Mohamed a master plumber, he is a very nice and caring individual. When it was discovered that I purchased the wrong type of water heater, and started to get upset, he was calm and reassuring. He went out of his way for us, in many ways.
We couldn’t be happier with the service and our purchase of a new water water heater thru Mohamed and RS Andrews and will be a customer for life.
Michelle Calhoun
3 weeks ago
Zoned HVAC was running non stop, not cycling off and one zone was not distributing heat adequately.
Terrell arrived as scheduled . He was very thorough in investigating the issues I was experiencing. His troubleshooting efforts identified the problem/resolution which required a part to be ordered.
Terrell answered my questions and explained next steps after order placed. .
This was my time using RS Andrews. Very satisfied with the diagnostic services performed and the expertise of the technician.
Karen McCarty
3 weeks ago
Jaime was wonderful… he worked around my schedule, pointed out some concerns about my 60 year-old systems and left with plans for further work. Very careful not to let my cats out!
Timothy Dixon
3 weeks ago
Did a great job. Very knowledgeable team. Efficient!
Holly Barker
3 weeks ago
Luis Mateo with RS Andrew’s was extremely knowledgeable, informative, and respectful. He did a great job! Thank you Luis!
Gail Marable
3 weeks ago
I had my ducts cleaned by RS Andrews. Jose and Jayquon did a fantastic job. They were on time, thorough, respectful of my home, and answered any and all questions I had about the procedure. They cleaned up when finished, leaving no traces of the job behind. I highly recommend this company and Jase and Jayquon.
Sharee Wood
3 weeks ago
Robert was awesome! He’s the third plumber I had out to fix my drain problem and the first one to actually fix it. I would definitely recommend R.S. Andrews.
Arthur Fairley
3 weeks ago
very!!! Good!! give him A RAISE
Johnny Rolader
3 weeks ago
Both DAVID & LUKE DID A GREAT WONDERFUL JOB. I'LL GIVE THEM 100%
Matt Steinmann
3 weeks ago
Lakai was polite and professional and did a good job troubleshooting our system. Great customer service!!!
Winfred Denham
3 weeks ago
Robert was very thorough with his work and explaining things.
bridget Strozier
3 weeks ago
He was very professional and knowledgeable. Informed me of all options so that I could make an informed decision.
James Allen
3 weeks ago
I had a busted water pipe removed. Commend this professional courtesy and knowledge about the problem I had. His recommendation were excellent. I would recommend my highly knowledgeable Plumber to anyone. Thanks RS ANDREW PLUMBING.
Scott Stovall
3 weeks ago
Luis Mateo was great. Respectful, kind, thoughtful, explained what he did an was doing. Even the dispatch people were great and patient. Contracted with them for years. Well done.
David Gregory
3 weeks ago
I could ask for better service than I have received from RS Andrews Electrical. Starting with setting up the appointment with Drew. He was pleasant and professional. He handled my concern with compassion and explained the process as it would transpire. Come the appointed date and time, I received a call from a dispatcher. She continued the professional and courteous tone letting me know my electrician was on the way. Travon, I simply cannot say how pleased I am with his professionalism and the high level of customer service he provided. He seemed to know where the problem was but checked all other elements that may cause problems in the future. Finally, the cost of the service was below what I left, estimated. That is always a good thing. Yes, when Travon left, I had a R S Andrews smile on my face. Could not have asked for better.
Anita Crosby
3 weeks ago
Technician was friendly, knowledgeable, helpful, and timely.
patricia ham
3 weeks ago
Thomas was great and did a great job fixing my leak. Would recommend your company to anyone who needs dependable and expert help. Thank you again
Robert Childs
3 weeks ago
Amber Magnus visited us on Jan. 27 to consult with us about the future replacement of our HVAC system. We had a rich and robust discussion regarding what was out on the market. Amber was extremely knowledgeable and up to speed on current trends, equipment options, means and methods. We came away with a clear path forward when the time comes.
Thank you so much Amber!
RC and KC
Ibilola Gasper
3 weeks ago
Jason was very professional and cautious. He was very thorough with the job and he explained the cause of the electrical problem and rectified it. We really appreciate his professionalism.
Patricia Battaglia
3 weeks ago
Justin is not on your app. Please add him. He was very polite and professional and personable! He spent the day putting up 4 Chandeliers for us. We were very satisfied with the work. Will definitely use RS Andrew’s again if needed.
Dohrman Crawford
3 weeks ago
Travon Jackson did a very thorough job of tracking down a difficult electrical problem. I was very pleased with his knowledge and personable personality. Great job Travon, and kudos to RS Andrew’s for having such an excellent person on their staff.
Natasha Anderson
3 weeks ago
James Roche Jr did a excellent job. He was friendly and professional. He explained the situation and gave me options. He had a great attitude and work ethic.
michele mcfadden
3 weeks ago
Great job! Personable.efficient.timely.
Michele Pierre
3 weeks ago
Xavier was great. He was right on time, very polite and was able to repair my HVAC on the spot.
Hanna t
3 weeks ago
Richard Olyervis is an excellent plumber. He was very thorough and professional in his work. I had a leak in the bathtub drain and the hot and cold water were reversed on the bathtub faucets. He diagnosed the issues and fixed everything carefully and correctly. The work was done thoroughly and with great attention to detail. I’m very happy with the results and highly recommend him.
Betty Griffith
3 weeks ago
Nick Hulsey represented RS Andrews in an outstanding fashion. Professional, caring attitude, and so very, very knowledgeable.
Sharon Love
3 weeks ago
Emergency call frozen water line to an apartment bldg with over 100 residents. RS Andrews completed the work quickly. We will always call you guys.
C Mack
4 weeks ago
RS Andrews to the rescue again. I don’t know what I’d do without them. The hard freeze knocked my pipes out of commission and they sent Pau out to assess. Within minutes he found the problem, gave me the estimate, and to my surprise was ready to start the repair immediately. After all these crazy temps in Atlanta I just knew I’d have to wait for the actual repair! But nope! Pau explained the issue thoroughly, made sure I understood what needed to be done, and was done a lot faster than I had expected due to the tight space and timing. Thanks again RS Andrews! AI can’t fix a busted water line!
Joan Schoppe
4 weeks ago
The men were polite and efficient. They answered all my questions and explained what they were working on.
K Ram
4 weeks ago
Eric was very patient, helpful, and answered all of my questions.
Mick G
4 weeks ago
Efficient. Got job done quickly
Sohum Naik
4 weeks ago
Jonathan Balom did an amazing job! He is very thorough and professional. Highly recommended asking for him and working with RS Andrews.
Mark Hieb
4 weeks ago
Anthony is a FANTASTIC service man. Very polite and he knows what he's doing.
Margaret Townsend
4 weeks ago
Very helpful, organized and complete. Solved my problem.
Jamy Wright
4 weeks ago
I almost can’t believe the level of service we receive from RSA! Everyone is so nice, helpful and thorough. What a gem of a company to work with!
Bryan Raker
4 weeks ago
Tim was on time, professional and was able to diagnose my HVAC issue quickly. He also didn't push any unnecessary repairs on me, which I appreciated. Really happy with the service!
Dennis Smith
4 weeks ago
Called to get an appointment for one of my heating units that was not coming on (during a cold snap). Fortunately I could get an appointment with the technician who performs my routine maintenance, every spring and fall. . My appointment was for a four hour window the next business day. I received a call and a text of my technician, Ivan, arriving at the beginning of that four hour window. After his arrival we discussed the situation. He analyzed the situation and explained to me why the unit was not working properly. A blower motor was not working.
Ivan ordered the part(s) and will be installed as soon as they come in. Pleased for a quick turnaround appointment and a quick answer to my concerns. RS Andrews works hard to keep their customers smiling.
Tom H
4 weeks ago
David is a trusted, knowledgeable HVAC technician. He is always professional and personable. He gives updates as he locates issues and always gives his best expert advice. R S Andrews is reliable and I can count on them to deliver great service. Their dispatchers are great at getting you service ASAP. And I like when they answer the phone they identify themselves and ask “how can we make you smile today”, a great tag line, from a superior company.
Suresh Visvanathan
4 weeks ago
David is very friendly and accommodating. Very accomplished and found the issue in the leak and fixed it immediately. Thank you ! L
J Worlds
4 weeks ago
The knowledge and professionalism of Mohammed exceptional. His customer service was top notch. Thanks to Mohammed and R.S. Andrews.
Cary DiCristina
4 weeks ago
Knows his stuff. Got in and out in record time.
Elizabeth McLean
4 weeks ago
I highly recommend RS Andrews for their professionalism & expertise when caring for my AC & Heating needs! They are are prompt & fair about their cost! I get the Annual plan to take care of my unit & discounts if additional parts are needed.
Bruce Chambers
4 weeks ago
Jaime was knowledgeable and very professional. He showed up on time and was In and out.
Vonda McDonald
4 weeks ago
Furnace was acting up this morning. RS Andrews fit in a technician to come out as available. Quick call back and response with friendly and courteous staff. The technician, Andrew F., arrived in a timely manner, was extremely professional and friendly and corrected the issue. Highly recommend.
Dean Anderson
4 weeks ago
Excellent services, very knowledgeable technician. Would not hesitate to call again for service.
Lucretia Mitchell
4 weeks ago
Neil was very professional and answered all my questions. And explained what repairs he was doing and why.
Mary Ann Ginn
4 weeks ago
I was very pleased with the work Gary and another plumber did to fix my bathroom faucet. Both plumbers were very informative, clean, and polite. I certainly will use them again.
Tommy Phillips
4 weeks ago
James showed up as promised on the weekend and has us going toward having hot water again in the coldest of winter...
Nancy Wilkinson (Decorate Decatur)
4 weeks ago
Quick, polite, knowledgeable, friendly. Got our frozen pipes taken care of quickly and professionally.
Joseph
4 weeks ago
Mo was great! Even showed me how to fix the problem for the future!
Give this guy a raise.
Kristie Ingle
4 weeks ago
Nick was great! Thorough and took his time explaining everything in great detail! Super friendly as well!
Joe Gennette
4 weeks ago
Blake responded ahead of a deep February cold spell. He was personable, knowledgeable and responsive. Unfortunately R S Andrews does not repair Bryant Furnaces that are 55 years old like mine. Blake did agree to inspect the unit and attempt to identify issues. After our joint inspection he said he concurred with my efforts to maintain and keep the furnace running, said he thought it would be safe to operate under careful surveillance, but he recommended replacement. I scheduled a date to prepare an written estimate.
Jeff Niedbalski
4 weeks ago
Very professional and friendly. He did a great work
Jerry Vach
4 weeks ago
GREAT TECHNICIAN - Professional , friendly, and welcomer of questions.
Robert Lee
4 weeks ago
Very component young man and easy to communicate with.
sophia martin
4 weeks ago
Mr. Blake was very knowledgeable and respectful. He did a fantastic job.
Leon Alexander
4 weeks ago
Did a very good job
Jerry Schull
4 weeks ago
The technician did a great job and was very through. Always impressed with RS Andrews. Pau Sum did a great job. And he worked til 1:00am. Oh, and one more thing.. craftsmanship was great.
Anita I. Hale - Real Estate
4 weeks ago
James Mays was knowledgeable, professional and patience.
CDG
4 weeks ago
Great Company
Love doing business with RS Andrews. They are simply awesome
Kimberly Richardson
4 weeks ago
RS Andrews has provided reliable, honest and quality plumbing and electrical services for us for several years. Don’t hesitate to give them a call.
Faith 257
4 weeks ago
Very good company. Service Technician did an excellent job.
Harlen Ernest
4 weeks ago
Great guy; patient and calm! I would truly recommend him!
Shuntell Hayes
4 weeks ago
Robert was GREAT!!! He tell me what the issue was how to resolve it what he had to do to fix it and what the price would be. He was very professional and knowledgeable. I will definitely use company again.
Michele Pierre
4 weeks ago
Xavier was great. He was right on time, very polite and was able to repair my HVAC on the spot.
stanw74
4 weeks ago
Daniel is very knowledgeable? Courteous and professional. Hopefully his quote is within our budget and we can start the project.
Carlos Alvarado
4 weeks ago
Patrick and Marsha did an excellent job fixing the AC exterbal insulation cord.
Jack Merritt
4 weeks ago
Drew did a great job of diagnosing and fixing a long standing problem with our furnace.
Janene Crosland
4 weeks ago
Great customer service guys
Sheila Kelley
4 weeks ago
Michael did a wonderful job
Michelle Hackbardt
4 weeks ago
Jonathan was very knowledgeable and installed our new smart thermostat immediately. So happy.
Ronald Jones
4 weeks ago
Crew lead by Kadonna and Chris installed two AC’s and two new furnaces within a day. The two furnaces were located on separate floors. Care was taken to protect our carpet and floors. Technicians took there time to explain how they charged the AC’s, used nitrogen to clear clog condensation lines. Following installations, they demonstrated what was done, maintenance of furnaces, and operation of newly installed thermostats.
E Peitso
4 weeks ago
Can’t say enough good things about Luis. He was thorough with the service, but more importantly, he was so patient and helpful with answering all my questions and giving me recommendations about my system. Thank you!!!
Diane Sarvis
4 weeks ago
Jean was professional, kind and respectful.
Carol Chiarella
4 weeks ago
Paul, our plumber, was exceptional and provided expert and efficient service. Thank you, Paul.
Florence Fisher
4 weeks ago
Yonas did an outstanding job with a heating issue I was having. He went above and beyond
to resolve the problem.
Thank you!
Tk Read
4 weeks ago
Blake was professional and friendly. He answered all my questions and I am very happy with the service. I use RS Andrews for both my business and my home and they always treat me right.
Alex Cochran
4 weeks ago
He was able to diagnose and repair the problem and explain what he had done.
Mary Griesmer
4 weeks ago
Anthony did a great job checking the heating system and made some adjustments. He was very professional.
Dave Wilson
4 weeks ago
Great service, very knowledgeable
Karen Sasine
4 weeks ago
Quick, fixed the problem and he felt very knowledgeable
Linda Stupakiewicz
4 weeks ago
Tech Anthony French was attentive and thorough. He was here for semi-annual checkup and maintenance. I like that I receive an after-visit summary of the work that was done. With my annual maintenance contract, the visit was no charge and I am satisfied with his work.
Annie Peterle
4 weeks ago
Efficient, knowledgeable, pleasant- couldn’t ask for better!
Laura DeAlonso
4 weeks ago
RS Andrews has always been very responsive and the service representatives are very knowledgeable when they come to my home for the bi-annual service visits. Today was no exception! I was very impressed with our technician today. He was friendly, knowledgeable and extremely easy to work with.
Lucretia Mitchell
4 weeks ago
Calvin is very professional and answered all my questions. And explained what repairs he was doing and why.
Jerry Schull
4 weeks ago
The technician did a great job and was very through. Always impressed with RS Andrews. Pau Sum did a great job. And he worked til 1:00am.
Heater on the fritz? Frustrated with plumbing problems? R.S. Andrews is just a call away!


