Reviews

Teyon is my RS Andrews Technician of choice. He is always professional and extremely thorough

Jonathan and his guys did a great job!

Jaime did an awesome job installing a new toilet and has always done an exceptional job on other plumbing projects and repairs

Excellent service. I had a clogged kitchen sink. Christopher Jones did a great job. Everything now works. Very pleased.

Chris was here on time, very knowledgeable and thorough. He explained the issues and made the needed repairs. Highly recommended.

Anthony did a great job in a short time !!!

Mr. Hervey was extremely professional and helpful. RS Andrews was helpful in getting someone to me in a timely fashion. Mr Hervey was timely and effort. He talked me through what he saw as the professional, and was attentive to me communicating issues and what I thought may be contributing factors to the issue. Thank you RS Andrews and particular Mr. Hervey.

Quick arrival, Speedy installation, Competitive pricing . .. Love the experience!!!! Thanks, David!

Kyle did a quick repair on my kitchen sink, I had thought it was from a previous problem, but he fixed it instantly, thanks

Courteous and efficient

Routine maintenance done to keep our 13 year old furnace working well! Appreciate on this cold day. Tech was very efficient and nice.

Terrell was a great tech!

Victor did a great job. Explained all the details and answered all my questions. I could not ask for a better experience.

All good

Daniel provided me with the facts of the problems and several options to fix it sewer issues. He didn’t pressure me on any one option. He worked very hard to complete the job.

The technician, Chris Melton was very knowledgeable and friendly. He provided an explanation of the workings of the system, and was even able to address my concern about the sound that it swas making. He knew exactly what sound I was speaking of, even though I was doing a terrible job of describing it. I am very pleased with the service. Thanks Chris!

Arrived on time, very professional. Explained everything so that I would understand. Left his card if I have any problems to call him.

RS Andrews has made the process of moving into a new, OLD house so much easier. Out house was built in the 1960's, so we needed to update our insulation, get our HVAC system serviced and the ducts cleaned. RS Andrews made getting all the estimates and work done easy and fast! Patrick was a great technician and covered the services offered and suggested the most appropriate services. He was extremely knowledgeable, thorough and professional. He really made the process painless and gave me peace of mind that RS Andrews was capable of doing the job and making it easy to manage. Marshall, Terry and Joell did an amazing and efficient job at insulating my home. They used blow in fiberglass insulation in the attic, batten insulation around the attic fan and in the basement and subfloor. The three member crew worked in tandem and completed all the work within 5 hours. They were all friendly, professional and knowledgeable. They really made the whole process easy. My house is an RS Andrews house now!

He was excellence. The job was done in a timely fashion. He arrived on time and finished on time. He was great and professional. Job well done. Thank you.

My technician was Eric and he was very professional and personable. He explained things in detail and gave no pressure for the decision we had to make to move forward or not.

Kwame was prompt professional and helpful!

Xavier was exceptional - professional, knew his job, friendly, efficient, and a problem solver. I appreciate that he was patient and answered all of my questions. He empathized with our issues and had actual solutions.

Paul did a wonderful job. We had a tankless water heater serviced and was done quickly and efficiently. Very pleased

Garage door opener outlet changed to GFI to protect in case of power surges. Harold arrived promptly, listened patiently to my concerns, & completed the installation quickly -- checked everything to make sure it was working correctly. I am delighted!!

Pau is a total professional. His work is outstanding!

Jon did a great job of replacing my hot water heater! My hot water tank is located in a closet at the end of a hallway, leaving very little room to work around. Jon was extremely knowledgeable on all aspects of this job, and his workmanship and dedication to his profession was very admirable. There were several challenging situations that he handled, and the finished install looks great.

Very knowledgeable and patient. Answered all of my questions, explained to me why he was doing something a certain way and why it was important. Mind you he was answering my questions while doing the repairs.

Excellent electrician, problem solver, efficient and effective

Our AC went out the morning we expected guests. Service was outstanding. Extremely pleased. We would absolutely recommend him.

Very professional, reliable and knowledgeable. Thank you Terrell.

Victor spent a lot of time making sure our heating system was functioning properly, giving us peace of mind about the winter season. He was patient enough to answer every question we had.

My rating is based on the excellent service that Jonathan did in installing my new furnace fan. After the part arrived, the call center tried to schedule me as a regular customer calling in. After I explained this is an emergency job, I was scheduled for the day after Christmas. Now that the job is done, I am happy with the outcome.

Great guy, good worker.

Neil was thorough, informative and kind. Great service... got us back to getting hot water. THANK YOU, THANK YOU, THANK YOU

Ezequiel Soto came to my home to look at my water heater and give me a quote for replacement. He was very nice, professional and knowledgeable.

James Neal with RS Andrews came to our residence to service our heating. First, I would like to say he was on time and second, he was respectful of our home by insisting he where booties over his shoes. He finished the job in a short amount of time and provided recommendations without any pressure. I would highly recommend RS Andrews for your next project and James Neal lets me know they hire the very best to service their customers.

The plumber, Daniel, took time to thoroughly diagnose the issue with water leaking under the sink in the kitchen. He also checked my dishwasher to ensure it was not leaking. He fixed the leak and showed me what to keep my eyes on. I appreciate his honesty and the time he took to explain the issue.

Professional and friendly for day after Christmas. Got right to work, finished fairly quick, and gave suggested recommendations to make sure furnace continues to run smooth. Thank you, James Neal

Very professional!

Very knowledgeable and helpful!

The RS Andrew’s team was able to take care of the job from start to finish. Any issues, questions, or concerns I had were quickly taken care of between the Technicians here on site, the manager Terrence, or the salesman Raymond. I appreciate all of their assistance in getting the job done.

The tech (Jonte) that did the maintenance on my system was very nice and he was knowledgeable about the installed system and HVAC systems in general. He’s one of the reasons that RS Andrews has and will keep my business.

Called them out for a second opinion. Jon was great—explained things really well and helped me understand all of my options as well as other good tips for a new-ish homeowner to know.

Brennan Pilson did a GREAT job!

Terrel was friendly and professional. He made sure to check if I had any questions before he left.

Our electronic thermostat was not working and I could not figure out how to get it back to control screen. Tim Golden was here less than 10 minutes and had reset the thermostat and we are back to working thermostat

The Tech was professional positive helpful timely and we nt the extra mile for the complete excellent customer experience.

Excellent all around

R.S. Andrews 10 year warranty on my sewer line repair proved they go way above and beyond to correct a problem caused by one of their employees. It's too long a story. Readers Digest version. We had a major Sewer line line repair done in 2022. It stopped working correctly and we had to have the line redone and added 2 additional components to finally make it work correctly. it took 4/5 weeks to get it fully corrected and repaired but we are now good for the next 50 years. RS Andrews is a totally trustworthy and extremely honorable company and they 100% per cent warranty their jobs for 10 years. I can highly recommend them for both major and minor jobs. Melvin Winograd

Muhammed is always very helpful and quick to fix the issues.

Professional, quick service, friendly. Performed system maintenance. Gave recommendations for better system function.

Brandon and Trent replaced a gas line which was corroded and had a small leak. They were very professional, knowledgeable and all around great guys. Will definitely use R.S. Andrews in the future. Can't express enough how happy I'am with the service I received!!!

Great service provide by Brandon.

Jonathan is always very pleasant. Very polite shows up on time. Does a good job. Doesn’t leave any mess in my basement just fabulous. He’s a fabulous employee. Thank you so much.

Flexible and fast. Appeciate the full evaluation and not just the immediate issue.

Prompt, efficient, courteous, informative of options, respectful of property.

Did an amazing job, explained everything in detail, gave great recommendations. Awesome job.

Robert Hervey is awesome!! Communication, timeliness, great attitude, hard working, pleasant, knowledgeable…. everything great!! Thank you so much Robert!!!

Fantastic!

David was a wonderful technician. He went out of his way to show me all that he was doing for the checkup by R.S. Andrews. I had not previously had someone who took the time to show me some of. the details of what they had done in checking on the functioning of my HVAC system.

Nick was very professional, polite, and thorough

​Chris from R.S. Andrews did a fantastic job diagnosing my HVAC unit. He provided great insight into the necessary repairs and helped me understand the best options moving forward. Very impressed with his expertise and customer service. Thanks again Chris!

Very professional and friendly. He did a great w

The tech, Jonathan, did a thorough job evaluating the equipment and the potential failure causes. He explained the potential causes to me and shared what he found. We are back up and running, so that’s great!

Very satisfied with their service!

A good job with bad discoveries. Glad issues have been discovered. Now plans for replacement. Thank you!

We have regular maintenance plan. So far, so good.

James serviced our furnace and he was professional, kind, and cordial!

They showed up on time and kept me updated the whole time so I was not in the dark.

Amber was excellent. Very knowledgeable and honest. She also worked hard to give us the best HVAC options and prices for our particular situation. No BS and no upselling. Fantastic experience.

Excellent service, found problem and repaired broken water pipe..

Brennan did a great job! On top of being polite, he quickly diagnosed the issue and began working on repairs after giving the quote. He also cleaned up his work area prior to leaving.

I called for service at 9:00 on a Saturday and the technician was here by 9:45. He called before he came and I received a phone call from the RS Andrews saying he was on his way. He was professional, thorough and competent. The repair was done quickly and heat restored. Great company with highly trained technicans.

Paul Creel was very professional and did a great job at fixing our sink and disposal after hours. We would certainly call on Paul again if we had another plumbing problem.

Jonathan did a good job of explaining my problem with my furnace. However, a major part had to be ordered and I am without furnace heat until it arrives.

He was timely and efficient, and we are completely satissfied.

Professional and outstanding work.

Rick Brown, very professional, found the problem with my circuit in the electrical panel. A job well done. On time, he was in & out.

We have used RS Andrews services for over 30 years at two different homes. Whether HVAC, plumbing or electrical, they always are on time, friendly and competent. We have an annual HVAC maintenance contract that includes a discount on any other service we have them perform. Very responsive and reasonable pricing for anything from having an electrician come just to change the bulbs in our ceiling lights to replacement of our water heater and furnace. I can't recommend them enough.

Very satisfied and pleased with Mr. Sum .He was able to reduce water pressure with new installation. Very professional and efficient. Mr. Summary is the best plumber I have encountered in aĺ my 72 years of life, extremely competent.

Very satisfied and pleased with Mr. Summary. He was able to reduce water pressure with new installation. Very professional and efficient. Mr. Summary is the best plumber I have encountered in aĺ my 72 years of life, extremely competent.

Pau Sum was great very professional and knowledgeable

Great job! Very thorough! On time, explained what he was doing. This is a first rate operation. I use rs andrews now also for all my plumbing needs.

Rich did a great job—very professional and knowledgeable. I would highly recommend him for any job.

Ivan was very professional, very nice and very informative

Wonderful job.

Very polite. Got right to work. Let us know we needed to change our filters more which was appreciated! Awesome guy!

James was thorough, knowledgeable, respectful and very helpful in diagnosing the problem and recommending the proper solution.

Amber was AMAZING and very knowledgeable about explaining all of our options. We are on a tight time schedule and she went over and beyond to make sure all installations were completed during this time line. She was able to save us a substantial amount of money on purchasing 3 separate air and heat systems as well as a water heater. ! We felt like we made a new friend that we could trust fully! Kuddos to Amber 👍👍

I had electrical work done.I was satisfied with the work I had done.I had very excellent customer service and I would use this company again.Max did a great job explaining everything and what needed to be done.

Absolutely impressed with the two gentlemen installers. They had challenges working in tight spots. They did not stop until the job was finished.

Max was amazing. He came out to troubleshoot an issue that I had and got right to the problem. He gave me ways to solve the issue which was very helpful. I was professional, polite and knowledgeable. I really enjoyed working with him.

David is proficient and performed thorough inspections and tuning for both of my gas furnaces

Keyshawn Johnnie was Great!! Excellent Customer Service, and knowledgeable.

I had a great experience with this company. The staff answering the phones, the men who installed the furnace, and the staff that performed maintenance and offered quotes were all so polite and professional.

I had a water heater installed on 5 Oct 2022. The whole process was very easy. The technician, Taylor Allen, was on time. He was very professional and explained what he was doing every step of the way. After installation he explained the things I should do that can extend the lifef the new water heater (such as draining the tank every two years and replacing the thermal expansion tank every four years). Overall I was very pleased with the job.

David Stitt was professional, knowledgeable and made us feel like we could trust him! We’ll definitely be contacting R.S. Andrews and requesting David with any future needs! Thanks David!!

Very professional and knowledgeable. I would say Daniel is a great rep for his company.

Jonathan was courteous and, on time. He explained the process and gave helpful steps on upkeep.

Wonderful job.

Great service

He did a great job and was very thorough and on time! Excellent and very knowledgeable.

Micheal provided Exceptional service and professionalism.

He was very courteous and professional

Todays visit from Anthony was a Maintenance Check up for my Heat/AC. He got here early and did a great job going over everything. He installed new filters 6/27. I’ve just started using RS Andrews and I’m very pleased with the service from Anthony and Ashley lining up my appointments.

Pau Sum did an excellent job and is very friendly nature and know the stuff. I would recommend RS Andrews service to my friends and families.

Daniel did a wonderful job! He assessed each situation very carefully and reviewed our plumbing configuration thoroughly! He did a fine job explaining both issues, probable causes, and his plan of action! Thanks very much!

James Neal was the tech who came out. He was punctual and thorough in his HVAC maintenance review of our two systems. He discussed recommendations and answered questions. I was very satisfied with his work.

I was very impressed with Mohammed Shah on the heating maintenance he performed. He had some recommendations for me to consider and did a great job explaining those, and, did so without pressure. Mohammed is knowledgeable, courteous and efficient. I really feel confident with the service he provided and with RS Andrews.

Jonte was very courteous. He completed the task in a timely manner and left the work area spotless.

Andrew Eisemann great kid very helpful

I had electrical work done.I was satisfied with the work I had done.I had very excellent customer service and I would use this company again.Max did a great job explaining everything and what needed to be done.

Great service and very nice technician that came out to our home. Very satisfied!

Comfortable and knowledgeable, efficient and professional! Drew is the best.

Paul was fantastic. He fixed my water heater. He was clear, concise, and professional. Absolutely no stress. Thank you so much for your great customer service!

R.S. Andrews provided outstanding service that I thought no longer existed.From the beginning to end appointment set up to service technician knowledge and professionalism, I was extremely impressed. I would recommend Service Plumber Ezequiel Soto to anyone that I care about that needs plumbing work.

Ivan is always awesome - very informative and always letting me know what the future state looks like and plans for action. I highly appreciate this as a homeowner!!

We've been longtime RS Andrews customers for HVAC and plumbing jobs large and small, and we've always been very pleased with their commitment to customer service and their knowledgeable staff. Blake was our representative today for our regular furnace maintenance. He was on time, very professional and knowledgeable, & clean and neat. You might find a company that charges a bit less, but you won't get this level of service and quality.

Mohamed came to my house to check our heater. He found the problem and fixed it. Such a nice and polite young man. Thank you Mohamed

Jonathan is always very helpful and professional. He always take the time to explain what needs to be done and answers questions. Very nice to work with him.

He could not resolve our electrical problem, but I am convenced he tried to the best of his abilities. But the outlets still do not work.

Waqas is a fabulous service technician! Friendly, efficient, knowledgeable. Patiently answered all my questions. It was a pleasure having him in our home

Luis Mateo was awesome. R S Andrews should be very happy to have Luis as an employee.

Nick was courteous and, on time. He explained the process and gave helpful steps on upkeep.

Excellent service! Timely response.

Max is great. Our house is 50 years old and presents some unique challenges. Max was more than equal to the task .

Mr. Dutka took care of everything. Thanks to RS Andrews for the rapid and excellent service.

Rich was very helpful and fixed our sink issues!

He explained everything to us and offered advice to what we should expect in the future!!

Everything went great, Nick was very nice and helpful.

Very professional , dependable !

They have fastest service, great plumbers and work was done well with good quality. I will use them in the future!

Amber was AWESOME. My furnace and a/c are being replaced. Amber showed up and she made this process easier...Every business out there could only hope for an Amber..THANK YOU and GOD BLESS YOU...Now, let me tell you, my service man James was amazing. I had no doubt when he left that everything was perfect. James went above and beyond all my expectations. He is truly a jewel for RS Andrews..I will only use this company. They are the best.

Collin was efficient, professional, and friendly. RS Andrews has not let me down.

Jaime was professional and very informative.

Drew did an amazing job servicing my AC unit and explained all the details, Thanks for a job well done

Great response and service time Great customer service and technician very professional.

Luis did a great job! He was very friendly and courteous. He diagnosed my problem quickly and got my heating system back up and running. I was very pleased and will use RS Andrews again.

Grate, Grate, Grate, was experience I had with Chirs you could not have ask for a better technician. 😊

There were 2 issues. Both were resolved. I didn’t know how to fix either one correctly so I called a professional and paid for the knowledge. Neil did an excellent job. I’m up and running without leaks. Thank you

Great job on setting up the electrical outlet for my stove.

Provided good and quick service.

Daniel, may have been the best and very knowledgeable plumber i have ever met. He was very respectful and knowledgeable about my repairs

Amber was AWESOME. My furnace and a/c are being replaced. Amber showed up and she made this process easier...Every business out there could only hope for an Amber..THANK YOU and GOD BLESS YOU.

Nick was patient, kind, very knowledgeable and efficient. Very satisfied. Thank you.

Brandon was on time very professional very efficient explained everything in detail so that was easy to understand.

Me. James Mays was Excellent in Customer Service & Satisfaction! With having great communication & giving options regarding our kitchen sink issues we would love to keep James as our service person

Showed up at exactly at the start of the time frame, polite, and knew what he was doing. Thanks!

Terrell Thomas from RC Andrew’s provided 5 star service. Routine AC maintenance, he explained exactly what the service included.

Five star service! Blake was efficient, friendly and professional. Explained everything so well and worked fast. Thank you!!

Excellent service. Friendly and explained in detail what he did. Thank you

Henry and Danny did a great job installing my furnace and air conditioner units

RS Andrews (via Paul Creel) did another wonderful job. My plumbing issue was quickly identified and corrected.

Robert from RS Andrews came to work on my hot water heater today. He was very professional, efficient and friendly. I have been using RS Andrews for a long time and have always had excellent service.

Let me just say Amber and the Technicians worked within my budget and was very impressed and pleased with everything. I will HIGHLY RECOMMEND them to anyone who needs service. Thank you R.S Andrews

Patrick did an awesome job explaining the inspection process and the findings. He answered the questions I had. He was courteous and professional.

The best!!!

Richard was great, very good at explaining how everything works with the GFI Could not ask for a better tech Thanks Richard for taking the time to explain everything to me

He was on time, very nice, he fixed my heat issue and he serviced me ahead of time and he made sure everything was correct before he left. Then he explained everything after ... He was awesome

Colin was amazing. Thorough and kept us apprised of what he was doing. I am a happy customer!

He did an excellent job! Showed patience in explaining my issues along with the corrective steps needed. He even convinced me to enroll in the maintenance plan. Looking forward to working with him.

This company is awesome and I trust them. Drew was on time, friendly, and thorough. He went above and beyond, and I really appreciate that level of service.

Kyle was awesome and very friendly

Just fantastic Professional Educational first class jn

My longtime tech at RS Andrews, David Rosati, was predictably on-time, professional, friendly, and efficient. During the course of performing a Winter maintenance check, he noticed my hot water heater was leaking, and brought this to my attention. Thank you, David Rosati! Well done.

Knowledgeable, efficient and friendly

Michael was very professional and knowledgeable. He explained the problems with my furnace systems to me.

Amber was excellent. Very knowledgeable and honest. She also worked hard to give us the best HVAC options and prices for our particular situation. No BS and no upselling. Fantastic experience.

Loren Palmer from R.S. Andrews came out to make some plumbing repairs for us. He was on time, friendly, knowledgeable, and took care in his work. We are extremely pleased with his service, the time it took, and the cost. Drew, who answered my call, was polite, helpful, and efficient in getting our service needs scheduled. We rely on R.S. Andrews for HVAC, plumbing, and electrical repairs and service.

Excellent service.

Neil is an excellent plumber. Easy to talk to, efficient and knowledgeable.

Mr. Raymond was excellent. He reviewed the findings and shared photos of the various conditions of the furnace. He was very knowledgeable about the unit and did not pressure for an answer. He gave me time to confer with my relatives about such a costly purchase without objection. Upon my decision, he answered my questions about the process and scheduled the job for the next day!!! I am throughly satisfied. Great representative for your company! I will refer others.

Daniel De Los Reyes dos an excellent job of explaining the issues with a house in seeking. He was in tone and very professional! Thanks Dan and RS Andrews.

Neil was fantastic. I was in a tough spot just before opening day and he came out after hours and completed my back flow testing. He was very professional and his customer service was top notch.

Raymond from RS Andrews did an excellent job of checking out my HVAC system and making recommendations of what I needed done.

This time, the tech was Nick who always is very professional and does a good job.

I’m not sure what just happened but Collin the technician said he did not do much but it started working. He had to order some parts and to install it will cost 💲560

Paul always does a great job and is always friendly and professional.

Ladarian was very friendly, responsive and addressed my questionsin providing a quote

Customer service was great. He was in & out in no time. Everything is working fine

Very knowledgeable and polite! Did a thorough look at all parts! showed pictures of parts that were worn and suggested a wonderful discount that the company was offering!!!

Took the time to listen & explain about our sewer line issues & solutions. Very professional & knowledgeable!

Jaime was professional and very informative.

Tim Golden always comes through! He is a true professional and is 100% accurate in his assessment of a problem. He has continued to resolve my issues and I would thoroughly recommend him.

Excellent repair and arrival on time!

Very polite and efficient and polite .

Super experience!!! ❤️❤️

Tim was excellent. He was prompt, professional, and an avid football fan. He, too, was helpful regarding preventive maintenance for my heating system. Good technician.

Ezequiel came out today to replace a broken shut off valve to one of my upstairs toilets. Super friendly, very knowledgeable. Took the extra time to answer all of my questions.

He was so polite and did a great job!

Ivan did a great job. He was not only professional but was very personable as well.

Our electrician was professional and efficient!!

Davis was very friendly, responsive and addressed my questions.

Kwame Kilgore was great. Explained options and answered all of my questions.

Brennan did a great job.

Amber was very knowledgeable, gave good education, very friendly and efficient with her time. I learned a lot.

Thomas was very knowledgeable of the situation that I had and was the best.

I just had a service call with Chris Melton to do an annual HVAC service call. I found him to be very professional and courteous. He explained everything that was done & discussed what I may be looking at in the future given the age of my system.

Wonderful job.