Reviews

Kwame was quick, efficient, enjoyable, well-knowledgeable, and gave us great alternative ideas with details of what we needed to do and when it was needed. All RSAndrews HVAC technicians are great and Kwame is at the top of our list of favorites!!! Thank you!

Great service, quick and reliable! Highly recommend RS Andrews for all HVAC needs

Mr. Raymond was excellent. He reviewed the findings and shared photos of the various conditions of the furnace. He was very knowledgeable about the unit and did not pressure for an answer. He gave me time to confer with my relatives about such a costly purchase without objection. Upon my decision, he answered my questions about the process and scheduled the job for the next day!!! I am throughly satisfied. Great representative for your company! I will refer others.

Pau did an exceptional job. Very professional, knowledgeable and easy to ask questions.

I have used RS Andrews for the past 20 years for HVAC system maintenance, A/C and plumbing. As always, Paul Creel was professional, friendly, and willing to go the extra mile to "make me smile."

Very through examination of my equipment. Made major recommendations that other companies never mentioned. He's supporting recommdations regarding safety of my heating/air-conditioning equipment.

James Mays is reliable and honest! I appreciate him!

Mohammed Shah was very personable and professional.

David was on time, and thorough. Knows his stuff. Efficient.

Rich The plumber, who came to take a look at the gas leak at the house and offered us different options is extremely knowledgeable and helpful. He is highly recommended by me

RS Andrews is terrific. We’ve been using them for years for our house and a lot of the houses we manage. Jonte came to our house yesterday fully prepared to set us up for the winter months. He was kind, personable and efficient. Thank you Jonte for getting us set up for the cold months ahead & for taking good care of us!

James was extremely knowledgable and thorough!

Alberto did a great job on our duct cleaning. He explained what they were doing and how the ducts were being cleaned. He provided before and after pictures of the inside of the ducts. We will definitely have him back the next time we need the ducts cleaned. Thanks for a great job, on time and professionally.

Always on time, does excellent job and ready to give good advice. We are very pleased!

Luis is a really nice guy. Knows his trade and explains things well. Would be happy to have Luis over for all future HVAC needs.

Great service and pleasant personality! RS Andrews hire quality and friendly people!

Blake Roslyn, the RS HVAC technician was prompt, efficient, courteous, and knowledgeable. I appreciated his thorough explanation and his professionalism.

Incredibly professional, extremely knowledgeable, had the issue identified and fixed in 20 minutes could not recommend Neil more.

Great experience! Received timely email and text updates from RS Andrews regarding arrival of service technician (Mohamad) who was super nice and professional, and installed a new water heater and kitchen faucet. Will definately use this company again!

Helpful and kind

Charlie did an outstanding job! He was extremely knowledgeable and professional. I would definitely recommend his work to others.

Anthony did a good job, However, now if you have received the ordered part then schedule for my Heater repair. Thank you.

Mohammad did a great job. Explained everything that was done. He was very professional, positive attitude. I was very happy with my experience thanks.

Mr Kilgore was excellent at all levels. His job performance, professional demeanor and consultative knowledge were all top notch.

James, was great. He took his time and answered all my questions. (5) stars

Came right out and fixed the problem. Good customer service 👍🏿

RS Andrews is always on time, call to ask if they can come early and have the friendliest employees. Waqas Shafqat as any Technician that has come to service my house, has been knowledgable, polite and most respectful.of me and my time. They actually talk to me and tell me what they find, and they do not try and sell me something I do not need. I switched to RS Andrews and am so glad I did!

Personable, professional, efficient.

Excellent responsive reliable service. All their service people are friendly and professional. very happy today with Technician Anthony’s professionalism.

Yonus was a cordial and knowledgeable Tech. Would like to work with him again. He has good Skills !

Very courteous. Did a great job and waived the service charge because he was not here long. RS Andrews is the best!!!

Travon was excellent, knowledgeable and professional!!!

Excellent service and vibe!

He’s awesome.

He was on time and did a fantastic job. He answered my questions and was professional.

Business-like, courteous, and very helpful. Thank you, James.

The service person was very helpful and friendly. on time and walked my wife through everything he was doing. Would recommend.

Will Macon, the R.S. Andrews representative, was absolutely great. He was professional, friendly and very knowledgeable. For some reason, my computer kept glitching and I wasn't receiving the quotes. He was very patient and send those to another email address. Will happily go back to R.S. Andrews again.

I told Technician the problem he diagnosed the problem made the adjustment working great

He gets things done!

I knew exactly what he was doing, and I knew why.

Great work by both gentlemen who came and performed the install. I will definitely call them again.

Chris M did an excellent job with servicing the furnace. He was professional, knowledgeable, answered all our questions. Thank you for having him on your team! Keep up the excellent work!

G. Griffith

Our experience with RS Andrews was excellent! This was our semi annual maintenance, and our technician, did a thorough check with dependable and easy to understand maintenance information.

The RS Andrews rep was very courteous, professional and explained everything very well. 10 out of 10!

Great service! This company is insured, reliable, and experienced.

Awesome job. Explains clearly problems and solutions.

Gavin did an excellent job. He noted the problem and corrected it immediately. I will use this company again.

Polite friendly respectful knowledgeable!

Very good

The service went very well and I was very pleased with Xavair’s work and attitude.

Clean polite nice guy. Knows his stuff. Gets things done.

Charlie was so helpful! Amazing job today! On time and very professional. Thanks for the great work. I highly recommend Charlie! An expert plumber and a nice guy too!

Xavier is a very professional HVAC technician. His knowledge and attention to detail is off the charts. He explained the details of his work, answered my questions completely and offered me options for future work. I highly recommend Xavier and look forward to him visiting for the next checkup. I feel confident that my system is in good hands.

Excellent responsive reliable service. All their service people are friendly and professional. very happy today with Technician Anthony’s professionalism.

I’ve been using RS Andrews since I bought my home 20 years ago. They have always been professional and very skilled.

Spoke with John, super helpful guy. Highly recommend him and this company.

On time and efficient.

Waqas Shafqat did an excellent job at my house today. He took time to explain to me the steps we needed to take to get my air conditioner to cool properly. I will definitely ask for Waqas next time.

Kalvin was great! He was very professional while explaining future tune ups and code requirements. I believe my present unit is approximately 16 years old and perhaps sometime in the near future best think about replacing the unit altogether. Good information to have, I'll keep Kalvin's recommendation under consideration.

Rich helped solve and fix our sewer drains that got clogged due to salt crystals forming from our water softener system

Jacob Cundey did a great job servicing both of our units. He explained everything in detail and completed the service in no time.

He could not resolve our electrical problem, but I am convenced he tried to the best of his abilities. But the outlets still do not work.

Excellent service and great job on repairing a water line flooding our basement. Highly recommend!

They have been great. I had to have several items attended to on my. HVAC and the original technicians who came were great. Then there was a glitch, so I called the company and they sent Luis out. He fixed the glitch and I am good to go. …No charge.

RS Andrews got a me a new tank on a busy Saturday. Mohamed, my tech, was very sympathetic to my situation and worked in a very tight space to get it done. I will call RSA from here on out and always ask for Mohamed in the future. Great work from this team.

great job

RS Andrews provides a quality service and stands behind their products and workmanship. Their technicians are always competent and friendly.

Awesome customer service! Very detailed and professional. Kudos to Marcus and Eli. These young men where top notch, professional, and excellent customer service skills. Give them a raise! It’s hard to find exceptional customer service which they provided.

Professional tech, honest Quote

RS Anfrews is my go-to when I need any home repairs. I've used them for HVAC electrical and plumbing. I am pleased with the service they provide.

I had issues with a large overflow in my downstairs bathroom toilet. Called RSAndrews and they got a technician out the next day at my request. The tech was prompt, knowledgeable and courteous. The issue was assessed and addressed. The price was a bit more than I wanted to pay but I trust them completely as I have used RSAndrews for years with AC Heat services. I'm sure their comps are like everyone else.

Brandon Smith did an excellent, thorough, efficient job of diagnosing and repairing water tank deficiencies and replacing the defunct circulating pump.

I called another company first but was “speaking” with AI for a few minutes before I finally hung up and called RS Andrews.
A real person answered AND was able to dispatch someone out to us the same day. They even fixed our two issues that very same day as well. Very satisfied new customers. Thank you, Robert!

Jaime did a good job for me. He came on time and cleared the blockage we were having. He recommended a couple of options for us for the future.

Michael Powell consistently provides excellent service on our HVAC systems. I highly recommend him.

Did a amazing job. Highly recommend him

Efficient, personable, knowledgeable, practical.

Very polite and informative. Was very thorough servicing our air conditioner unit. I would request him every time for my service.

Jaime was very knowledgeable and made sure we got what we needed done!

.Loren was so nice and really helpful explaining my plumbing issue. He not only resolved it in a short period of time, but he explained how the plumbing system worked, giving me a lot more confidence in his recommendation and a lot more knowledge than I had previously. We had been working with other plumbers and handymen to solve the issue, and he was able to address it so quickly and easily that I wished we had called sooner!

Excellent in every way.

Eric did a great job! He was friendly and professional.

Travon did a Great Job!!!

Ezequiel arrived as scheduled and helped solve the problem. He did a good job and very courteous.

Great job and great consultation!

Great job.
Arrived on time . Polite and did his job efficiently.

Brian gave us an estimate for replacing our water heaters. He was very knowledgeable and answered all our questions without hesitation. We felt he was very experienced and trustworthy.

Mr. Kilgore showed up on time, was upbeat and friendly. He went right to work and got both units serviced with an extra repair job done.

Professional and good communications. Not dismissive and provided constructive suggestions.

Brian was here for the bulk of two days to help us identify a weird "sewage smell." He quickly and accurately diagnosed the issue, worked hard to address it, and then fixed everything to our complete satisfaction! Brian was awesome!

Brennan did a fantastic job with a diagnosis of the problem and what were my options. He did a fantastic job

He explained the entire process needed for the potential install! He was very helpful, thorough and just a great young man.

Friendly and thorough.

The repairmen was on time did agreat job
Didn't take long, very knowledgeable ,explain everything he perform

Chris was thorough and explained what was done and what could be done clearly.

VERY INFORMATIVE ,PROFESSIONAL AND COURTEOUS.

I am did a great job! He was professional and friendly! He took care of my issue quickly and completely.

Ivan did a great job! He let me know all he was doing and explained a few things to me! Appreciate it!

On time, professional and through.

Electrician was efficient, effective and friendly.

"I am not a salesman, I am a certified technician"
This is definitely the phrase you want to hear!!
Mohammed was extremely professional, polite, listened to my concerns. Once he accessed the situation, he said let's find the root cause of my problem. Now, like anyone, I really didn't want to spend $3500 today. However, in the long run it was going to be the best solution. Mohammed walk me through step by step and answered an array of questions. He was absolutely The Best Plumber I have ever had to my house. If I could give him 10 stars I would. RS Andrews has a shinning star in my opinion.
I have never been happier to write such a great review.

David is a trusted, knowledgeable HVAC technician. He is always professional and personable. He gives updates as he locates issues and always gives his best expert advice. R S Andrews is reliable and I can count on them to deliver great service. Their dispatchers are great at getting you service ASAP. And I like when they answer the phone they identify themselves and ask “how can we make you smile today”, a great tag line, from a superior company.

Great diagnostic skills and a quick fix. Very very happy

I was well pleased and will do more business with them. He was fast and pleasant to me.

David was very friendly, knowledgeable and considerate!

Charlie M was wonderful. Drove over an hour to squeeze me in. My water heater was beyond repair and he explained everything thoroughly. The tank could not be fixed due to age. Charlie was thorough in his explanation of my options and outlined everything to expect with the new install. He encountered a small hiccup - no fault of his own - and went above and beyond to make sure the job was completed in a timely fashion and kept me informed every step of the way. I could not be happier with the work he did and the quality of the service he provided. Exceptional

We were VERY pleased with David Rosati's technical service. He was professional, friendly, and thorough in evaluating our HVAC system. We highly recommend RS Andrews if you want excellent service.

Very respectful and made sure my system runs properly. Robert did a wonderful job, very friendly and professional. He explained everything that he was doing and was attentive to my concerns.

Ivan came out to perform my furnace maintenance check. He was polite and thorough in sharing his observations and suggestions. He performed the work quickly and did it with a smile!

The technician (Rich) was professional, knowledgeable and friendly. Would highly recommend him. He answered all my questions.
Great work and work ethics.

Mohamed Boussfel was on time, extremely polite and respectful. He first described exactly where he believed the card was trapped in the toilet and that's exactly where it was. Price was what he had quoted and was in and out of here less than an hour. Great technician. I appreciate it.

Charles is great. Professional is every way, don’t lose him.

Everything is in perfect order

Travon Jackson was very professional, polite, and knowledgeable about the electrical concerns I had. Great work! Thanks

John Chapman technician, did a great Job, replacing the valve and flapper in my toilet tank. He even waited and tested 4 times If it's working properly!! I am very please the Job he did. He was very kind, nice, friendly, easy going to talk to
a Wonderful guy!! Thank you very much, John!! Have great day!!👍😃

Pau was great. Took his time assessing the situation (upstairs shower leaking into kitchen ceiling), came up with a simple solution, and made sure I understood what he planned to do and why. Made me wish I had just called sooner!

Ivan did a terrific job. Very pleased with his professionalism and communication. Highly recommend him.

Clean polite nice guy. Knows his stuff. Gets things done.

Working with R S Andrews is always a breath of fresh air. The technician-Kwame Kilgore, was excellent!!! He was very personable, thorough and informative. He fixed my thermostat where I can easily use it. He reviewed and explained his findings and emailed them to me. I will be asking for him to return for my spring checkup. I highly recommend R.S.Andrews for your heating and air needs!!!

CHRIS MELTON EXPLAINED THE CURRENT STATUSES OF MY FURNACE AND AC UNITS IMPECCABLY.

Terry and his co worker were amazing.! Always professional and courteous. They were here a lot longer than expected due to having to fix some missed stuff during our maintenance for winter. Very satisfied…..

Chris is always courteous and efficient. He clearly explains his findings and makes helpful suggestions.

David provided professional, excellent service on our electrical project.

Our experience with Paul at RS Andrews Electrical was wonderful. A large branch came down on the wires leading to our house and Georgia Power had to cut electricity until repairs were made. Paul explained everything to us including a timeline for the repairs. Our home is old and needed to be brought up to code. Paul came every day and worked diligently in the Atlanta heat. And my compliments to the RS Andrews staff. Calling a company and getting a robot is so frustrating but there are real people to take your calls at RS Andrews. We were very happy with the whole experience.

The tech was very professional polite and pretty quick did his work accurately know problems at all

Excellent service, yet one more time! Wagas was thorough and a very good communicator. Well done!

Jon is excellent, excellent!!!

Repair hose bib and checked house pressure. Tech was great! excellent repair and very nice person. Highly recommend!

Completely repair our HVAC. Did an outstanding job finding and fixing the problem.

Luis Mateo has serviced my hvac system a few times and always does a great job. He explains clearly the work done. Thank you Luis!

R S Andrews was great! They came out quickly and did their work very quickly and efficiently.

Immediately came out and Charlie was great and professional. Had a gas leak alarm that needed to be checked.

Great diagnostic skills and a quick fix. Very very happy

Great transaction. David was able to clear out the toilet blockage.

Plumber Robert showed and thoroughly explained the process and what may or may not happen to unclog the kitchen drain. Proceeded to snake the drain which was able to get water moving. Instructed me on how to use a chemical product daily to hopefully further clean the drain. Cost was over. $600 for the roughly 1.5 hours of service and purchase of chemicals ($79).

The best heating and air tech around!

Paul is knowledgeable, professional and friendly. 10 out of 10
Our water heater shut off and we couldn't get it restarted so we called RS andrews
I would recommend them to anyone

Once again RS Andrews came through in a time of need. I had a last minute accident happen with my plumbing and RS Andrews was able to come out the same day. The person named Charles was very knowledgeable, professional, and made me feel less anxious because I was worried he wouldnt be able to fix the problem. He did so with flying colors and I am once again a satisfied customer. I have been using RS Andrews for my plumbing and heating (HVAC) for over 5 years and will continue to do so! It doesnt matter the problem they can fix it and they have professioals who work for them.

Professional and informative. Thanks!

Kwame was great. You performed his maintenance work with the highest level of professionalism. Great guy! RS Andrew has been a company I have used in the past and continue to use. Customer care experience is also top-notch. Will highly recommend.

The technician was great. He did a thorough evaluation of the problem and he is very informative.

Pau Sum was great. He was knowledgeable, efficient and got the broken water line repaired without any problems.

The young man that came to my home was very helpful, on time, and knowledgeable!

Once again RS Andrews fixed it. No stupid up charge for evenings or weekends. Service technicians are both nice and smart. I have had 3 other providers and now I don't use anyone else

Excellent service job.

Great job

Daniel was quick, quiet, polite, and all around good guy. Cleaned up afterwards as well. Super happy and hope he is my guy next time I need help!

Great job on showing pictures and video of the issue and very clear recommendations of what should be done and described safely issues if not addressed.

Aidan Payne was excellent. He replaced the garbage disposer. Then came back and installed a temporary sink in the kitchen.

Ii leaked and he came back today and repaired the leak. He is excellent and we are well pleased with him and R. S. Andrews.

Joe Rich

Great manner and very kind and helpful!

Mohammed Shah did a great job on our preventive maintenance today. He was professional, efficient, thorough and really nice to talk with. He explained everything well in terms I could understand. I appreciate Mohammed for taking such great care of our HVAC and giving us great peace of mind for the winter ahead.

Mr K Kilgore Was professional, polite and seemed to be very knowledgeable about the problem with the furnace. He was very detailed when explaining to me the problem also using a visual from his tablet.

Pau was very efficient and professional in finding the source of my shower leak.

Charles was a great experience. He was on time, professional and friendly. He knew his trade and diagnosed and fixed the issue. We highly recommend Charles and R.S. Andrews.

Xavair from RS Andrews did a very thorough job with my semiannual HVAC maintenance. He arrived on time and thoroughly inspected my system. Highly recommend him and RS Andrews!

Ladarian Raymond was my Comfort Advisor very professional and so helpful. Great answering my questions. Maxwell Peart was a great hard working Tech getting the job done right. Also Christian Lopez and Gasper Lopez all working together as a great team.

I called RS Andrews to find out if we might be able to install a humidifier system. They sent Mark D, a really excellent tech who was actually more of a counselor. He reviewed our home and instead of trying to sell us something showed us why our idea was not a good fit. Kudos to Mark and his company for doing the right thing!

I’m in real need for insulation in my attic. R S Andrews representative, Albert Fabelo III, was both courteous and respectful. He is certified NADCA VMT and addressed my concerns with his knowledge. I was very impressed with his manners and confidence. Also, I’ve been very happy with both outdoor and indoor plumbing issues with my plumbing issues.

Jonathan did a great job. He did a a great job explaining everything and I was very pleased with the service he provided.

Colin did a Great job! Very professional. Highly recommend. 5 stars!

He was great and helpful.

Pau was prompt, professional and very helpful! We needed some follow-up work done (no fault of RS Andrews - we just needed some extra parts) and Alberto came - same experience. Incredibly respectful, kind, took their time making sure things were done carefully and correctly, etc. So so grateful to have RSA as a resource!

Very kind and professional

Outstanding customer service. Technician Brian and his team member were very knowledgeable about the HVAC system installation. They were very professional, punctual and also represented the company very well. Job well done!

Obed did an excellent job. He was prompt, courteous, and very efficient!

I was totally happy with the job Ivan did today when he came out to do our fall heating inspection.

Chris was punctual, courteous and professional. He did a thorough job . He explained all that he did. I was very pleased with his performance.

Outstanding job. Got me all set up for a new HVAC system at pretty good price.

This company is truly dedicated to providing quality service. Importantly, they live up to their maintenance agreements. And, if all their service technicians are like Drew, who came out today, you can count on an honest day's work for an honest day's pay. He is a very nice young man and he knows his business. I rest a little easier at night, and on weekends, knowing R.S Andrews service is available 24/7.

Service tech Michael Powell was here for AC maintenance. I told him about the persistent mechanical smell coming from the vents throughout the house when AC is on. He had some ideas and did his inspection. He found a couple things that may be causing the issue. This is a new HVAC system in which this should not be happening. Thank you.

On time, nice, efficient

Gavin is amazing 👏🏽

Teyon and his apprentice were great, very professional, thorough, and efficient. While they couldn't fix the problem during this visit, they explained the problem in detail and advised me on the next steps. Their effort is much appreciated!

Kwame Kilgore was extremely efficient and explained everything . He also made suggestions for better operations and improvements to the attic. We were very happy with his work, he was a pleasure to meet and very courteous.He made a replacement of a part and confirmed the part was under warranty, saving us some money

Pau was prompt, professional and very helpful!

First rate tech - on time. Been using RS for 22years+

David Gray came to my home to perform a variety of electrical repair jobs. He was skilled, professional, respectful and helpful. He quickly solved several issues in seconds. I always call R. S. Andrews because the quality of their people is exceptional.

Took his time to troubleshoot my problem and gave me steps to take before I spend money on unneeded repairs.

James was very knowledgeable and was able to resolve my plumbing issue with great care. I would definitely use him again and recommend him!

Drew did a great job. Got me up and running within a day of my call. I’d highly recommend RS Andrew’s for your HVAC needs

I had another great experience with R.S. Andrews today! Blake Crosby came out to perform routine maintenance on my two furnaces, and once again, he provided excellent service.
Blake previously serviced my air conditioning system earlier this year, and I was happy to see a familiar face. Each time he's visited, he's been extremely professional, polite, personable, and knowledgeable.
What I appreciate most about Blake is his ability to explain everything clearly. He takes the time to discuss any issues, recommended repairs, and associated costs. He's transparent, honest, and never makes me feel pressured to purchase additional products or services.
I also appreciate the consistency of having the same technician return. As a homeowner, it's reassuring to have someone familiar with my systems and whom I feel comfortable welcoming into my home.
Blake is a wonderful representative of R.S. Andrews, and his professionalism and customer service deserve recognition. Thank you, Blake, for another job well done! I highly recommend him and appreciate the quality service he consistently provides.

Brian was here for the bulk of two days to help us identify a weird "sewage smell." He quickly and accurately diagnosed the issue, worked hard to address it, and then fixed everything to our complete satisfaction! Brian was awesome!

Colin French did his great job to fix the heat

I have used RS Andrews for years for my hvac, electrical, and plumbing needs. I have never had a bad experience. If you've heard their commercials, what they say is true period they are the best in town

Very friendly and efficient!

Outstanding customer service.

RS Andrew always delivers outstanding service 👏🏾

Arrival was prompt, pleasant personality, respectful of my home and provided great information.

Terrell gave me advice that will save me money.

Professional. Timely. Knowledgeable and the problem was fixed. And he made a new friend with Mr. Fendi !!! Thank you.

Travon was very professional as he attended to my concern. The problem was corrected and I am grateful for his expertise!

Time for an autumn tune up on our systems and Waqas did an exceptional job. He found an issue and fixed it promptly. He was courteous, friendly and respectful to my home. Great guy

The two techs that replaced my furnace were very efficient and completed the work very timely.
Highly recommend RS Andrews

Tech was on time. Courteous, friendly, and helpful. That's why we have used RS Andrews for over 20 years.

Paul was very professional come in explained everything to us that needed to be done. We accepted the offer. He quoted us and we had him to put the water heater in and they did an excellent job cleaning up when he left

RS Andrews is awesome and Jaime was professional and proficient.

Neil was timely and quick!

Ivan is very knowledgeable, very nice and professional. Thank you

Very professional and great workmanship. Very happy.