Reviews

I want to tell you thank you for sending Rich he is amazing. He was able to identify both issue and repaired the leak without me removing the tile. I don’t know how he did it but he is a rare one. Again thank you.

Kwame was prompt and professional. He was helpful and did good work.

D. Rosati was our technician. We have name-requested him to service our two HVAC systems for 3 years. He is patient and thorough in running the tests on our systems and keeping them in excellent working condition. Mr. Rosati reminds us of the latest information to help our systems run at maximum efficiency. Mr. Rosati is also a friendly person and it is always a pleasure to talk to him and to look forward to his next service call.

Working with R S Andrews is always a breath of fresh air. The technician-Kwame Kilgore, was excellent!!! He was very personable, thorough and informative. He reviewed his findings with me and emailed them to me. I highly recommend R.S.Andrews for your heating and air needs!!!

Ivan is very knowledgeable, very nice and professional. Thank you

Loren was very professional and courteous. He was here for a bit to make sure the slow drain and leaks were fixed. He even checked the pipes in the crawl space and septic tank for backups. I will definitely call RS Andrew’s again for any plumbing issues.

Travon was awesome! Punctual and respectful. Knocked out the work quick Really helped me out in a bind!

Great service! He was awesome!

Paul Creel did a great job assessing the problem and explaining what had to be done. Leak was found between street and water meter so we had to contact the county water company to have it fixed.

Brandon was courteous, well, mannered, professional, explained how the system works and answered all questions I had, and made suggestions. Very happy with my experience today.

Great and thorough troubleshooting. Very courteous and professional 👏as always. Excellent service

He was extremely experienced and did a very professional job for me . He did my AC annual check up.

We have used RS Andrews for over 30 years for plumbing and heat/AC maintenance. Good reliable service. Luis was personable, professional and efficient!

Ivan is professional, knowledgable, kind, punctual and friendly .

Quick. efficient and very helpful

Awesome experience.

R S Andrews sent out Loren the plumber! I’m happy they did. I felt reassured by his presence and knowledge of what the issue is. Loren inspected the areas and advised what RS Andrews will do to repair the job. Thank you

Harold was great! He gave helpful and practical advice.

This is the fourth or fifth time I have used David Stitt for various plumbing needs. The most recent instance involved addressing a condensate pipe for my tankless hot water heater that drained to the outside of the house that would freeze on very cold winter days causing water to back up . After considering a couple of options, David recommended changing the condensate line to a larger diameter pipe. The work was done efficiently and neatly and is working well with no subsequent freezing of the pipe. As always, David is very professional and a pleasure to work with. I highly recommend David Stitt and R.S. Andrews for all your plumbing needs.

The tech was friendly and knowledgeable. He told us what he did and why. Very good service.

David was great!

Professional and efficient

Terrell gave great customer service, explained everything I needs to know..

Great!

The repairmen was on time did agreat job Didn't take long, very knowledgeable ,explain everything he perform

very pleasant and knows what he was doing and was on time. Thank you Sir.

Michael was so kind and knowledgeable, respectful. Keep him on the job he came here for my AC unit capacitor. Thanks Michael, you're my Tech. AC unit me getting ready for Georgia heat.

Yonah was polite and professional I paid $149 for a new air filter that lasts for 12 months

Representative was nice and friendly and knowledgeable

Harold came by and he was EXCELLENT. He is obviously very qualified and has expert knowledge. But he is also friendly, professional and he put me at ease that his recommendations will be worthy of the work. I cannot say enough about my interaction with him. Terrific!

Lang is great and we really appreciate his personality and through work ethics. Thanks

Mr Charles McQueen did an outstanding job again. He was very aware of the problem, and did the repair to correct the issue at hand. Left the door open to Contact R.S.Andrews should additional issues arise. A job well done. Very satisfied with the service. Thanks.

Eric was knowledgable and helpful troubleshooting the problem. He listened and worked hard to find a solution. I would recommend him to anyone.

Excellent service! Timely response.

Great team. Thanks. Great work Colin French adjusting the HVAC in my home. ready for summer

Representative was nice and friendly and knowledgeable

Kwame Kilgore is very professional and knowledgeable. He took the time to explain what was going on with our AC unit & was able to identify the issues. Thank you! Great experience I highly recommend him!

Alberto III and Luke did a fantastic, thorough job cleaning and disinfecting the ducts, replacing filters, and replacing the ozone and UV lights in our HVAC system. They're quite knowledgeable and personable, too. I can't recommend them and RS Andrews highly enough!

Robert was very professional, knowledgeable and informative. He was the BEST plumber that we have ever used!!

Robert was very professional, knowledgeable and informative. He was the BEST plumber that we have ever used!!

Easy service!!! Thanks for coming out and promptly addressing our concerns. Harold was great!!

Easy service!!! Thanks for coming out and promptly addressing our concerns. Harold was great!!

Great service! Drew did a wonderful job, was on time and very personable and professional!

Great service! Drew did a wonderful job, was on time and very personable and professional!

R S Andrews sent out Loren the plumber! I’m happy they did. I felt reassured by his presence and knowledge of what the issue is. Loren inspected the areas and advised what RS Andrews will do to repair the job. Thank you

R S Andrews sent out Loren the plumber! I’m happy they did. I felt reassured by his presence and knowledge of what the issue is. Loren inspected the areas and advised what RS Andrews will do to repair the job. Thank you

Outstanding Will definitely request him next time we use RS Andrews

Outstanding Will definitely request him next time we use RS Andrews

Anthony was on time and went right to work. He documented everything for me and was on his way when the job was complete. Thanks Anthony.

Anthony was on time and went right to work. He documented everything for me and was on his way when the job was complete. Thanks Anthony.

I was very satisfied with James Neal’s work in my home. He prepared my unit for spring and summer weather. I very much appreciated his attention to detail. He did excellent work at my home. Dennis Missavage

I was very satisfied with James Neal’s work in my home. He prepared my unit for spring and summer weather. I very much appreciated his attention to detail. He did excellent work at my home. Dennis Missavage

Brian Turner and his assistant Manley were very thorough and professional. They explained every step that needed to be taken to fix my issue. I would recommend RS Andrews.

Brian Turner and his assistant Manley were very thorough and professional. They explained every step that needed to be taken to fix my issue. I would recommend RS Andrews.

James was fantastic! He was so fast and communicative, he did great work.

James was fantastic! He was so fast and communicative, he did great work.

Very professional and courteous

Very professional and courteous

Great work done with the water heater installed thanks a lot

Great work done with the water heater installed thanks a lot

Loren did a phenomenal job he saved me for now from having to spend thousands of dollars on a job that took him maybe 1hr or so to get done. Thank you loren for all your hard work and professionalism.

Loren did a phenomenal job he saved me for now from having to spend thousands of dollars on a job that took him maybe 1hr or so to get done. Thank you loren for all your hard work and professionalism.

Teyon was great. He explained everything to me and told me everything that I will need to address in the future.

Teyon was great. He explained everything to me and told me everything that I will need to address in the future.

Ivan was courteous and, on time. He explained the process

Ivan was courteous and, on time. He explained the process

Excellent customer service and technical expertise. Thank you!! Blake Crosby did a good job!

Excellent service.

Service technician was professional and friendly in doing a check-up on our systems

Zachary did a great job. Very thorough - went above and beyond to resolve my issue.

Great team. Thanks. Great work Colin French adjusting the HVAC in my home. ready for summer

He diagnosed the problem quickly and trouble shot the repair. He is professional and courteous.

Awesome experience.

Yonas did an outstanding job. He was very thoughtful and knowledgeable. Above that he worked hard and made certain that the job was done correctly.

Pau Sum did an outstanding job at my home. He installed three faucets, two toilets, a new shower head, and new shower faucets, and everything was done perfectly. Pau was extremely professional, kind, and courteous throughout the entire process. He took the time to make sure everything was installed properly and working well before he left. It’s not always easy to find someone who does excellent work and is also such a genuinely pleasant person. I highly recommend Pau Sum and RS Andrews Plumbing.

Very good technician good work reasonable pricing.

Always professional, thorough, and efficient. The professionals always arrive on time and work to resolve the customers issues.

Been dealing with RS Andrew's for several years and I feel like a new customer each time. Keep hiring good professional people. Victor is awesome!!

Mohamed was great. Very professional . I was happy that he was able to replace it the same day I called. Great service.

Mr Charles McQueen did an outstanding job emptying the water from drain line, and closing turn valve securely. Thanks, again, from your continued support.

James was thorough, knowledgeable, respectful and very helpful in diagnosing the problem and recommending the proper solution.

Toilet replacement was perfect! Thanks to James for being professional, friendly, and knowledgeable!!

Absolutely amazing experience with Raymond from RS Andrews. He was incredibly professional and kind and was very transparent with information both good and bad. When he left, I felt empowered with the right information to make the right decisions without feeling like I was “sold” anything. I’ve not had any actual services done yet, but as far as sales professionals go, I would absolutely have him back for other quotes.

Terrell was professional and knowledgeable!

Anthony from RS Andrews did a very thorough job with my semiannual HVAC maintenance. He arrived on time and thoroughly inspected my system and diagnosed some proactive repairs that would save me costly outages in the future. Highly recommend him and RS Andrews!

Awesome. On time, quick and efficient. Highly recommend.

Rich was professional, knowledgeable and personable. Great job🙌

Technician arrived early but no problem. He knew what he was doing right from the get go😀🤠

Professional, knowledgeable and explained everything 👌.

Another skilled RS Andrews technician visited my home today to provide the six-month maintenance on my HVAC system. This was the second time Yonas had provided the service. He did the job professionally, politely and neatly. No debris left behind. I have zero complaints!

My technician was Michael PowellI have never been more impressed with any technician. He not only completed the task that he came to take care of but he also found a couple of other things that could eventually be larger problems. Those things have been scheduled to be completed soon. Thank you Michael.

“Outstanding service. Amber was extremely professional, highly knowledgeable, and treated me with the utmost kindness, respect, and consideration. Her attention to detail was exceptional, and she took the time to thoroughly explain everything so I fully understood the process. It is rare to encounter someone who is both this competent and genuinely caring about their clients. I highly recommend her services to anyone looking for true professionalism and expertise.”

RS Andrews has always responded quickly and their technicians seem to always have my back when they come. Fair pricing, great service, and always timely.

Mr Daniel was professional, honest, and efficient.

Brandon did an outstanding job. Very polite and explained everything that he was going to be doing a very good experience.

Nick was great! Helped get our bedroom back to cooling properly so he is basically a hero. Explained the issues, solved them quickly. Thanks!

Neil came out and gave me an estimate for a new tankless water heater. He was pleasant and easy to work with

Charles McQueen did a great job. Friendly, professional, knew what he was doing.

Came early, worked efficiently. Very polite and knowledgeable

They did a great job took before and after pictures very neat and clean great job showed up on time 👍🏿👍🏿👍🏿👏🏿

Anthony was on time and went right to work. He documented everything for me and was on his way when the job was complete. Thanks Anthony.

Chris was very nice. Addressed problems and ordered parts I needed.

Kwame did a very thorough job on my ac units. He was very professional and excellent to work with.

The technician was very professional. And share information on what he was doing to make sure everthing was working ok.

As always RS Andrews has great customer service. Jose did a fantastic job reconnecting ducts to a vent in the attic which is always a tough place to work.

On Time and explained everything before they started and asked if I had any questions.

Brian arrived early. He assessed the problem and tried to solve it. Ultimately, he realized a more comprehensive method needed to be used, and he did it. Success! He then checked the water heater and valves and noted potential problems, offering suggestions to alleviate them BEFORE an emergency occurs. Loved the experience!!!! Thanks, Brian !

The technician was great! He gave helpful preventative care and advice.

Wow where do I start from the beginning, the first call to the last call every one was exceptional, helpful, knowledgeable and responsive! Mr. Macon, Mr. Anthony and the crew that came in to install the new HVAC unit were respectful and did a great job at keeping me informed. Thank you 🙏🏼!

Travon Jackson was friendly, pleasant, professional, knowledgeable, appeared honest and trustworthy with information. Qualities you would want to see from any technician coming to perform a service on your home.

Knowledgeable, prompt, helpful

Great experience with the estimates snd the work fir both electrical and hvac! Very good technicisns in botb areas.

Rich Oltesvig arrived on time and checked our crawl space to find 4 leaks. He quoted a fair price and did not try to sell me anything I did not need. Made the repairs quickly. Very polite and courteous and respectful of our home.

5 Stars for Amber! So informative giving me all the options and code requirements since our circa ‘83 home was built. Thank You Amber and everyone at RS Andrews!

David was the best in every way… professional and thorough and smart! Lovely guy too…

James wasPolite, professional and thorough

Diagnosed problem Very helpful

The service tech came on time. He was very good, fast and efficient.. I would highly recommend this company.

Great service…..Fast and easy process and the the technician, Alfred was very polite and professional!

Mr .Harvey provided me with excellent service, he was very knowledgeable. Mr. Harvey informed me of all my options. I feel that I was in good hands with RS Andrews technician.

Excellent work 👍👍👍

Mr. Jonte Berry was truly amazing and professional when he came to provide seasonal service to our HVAC SYSTEMS. Mr. Berry explained all the details of our situation and gave us tips in keeping our HVAC system running good.

5 star service from RS Andrew’s and the team. Thank you Rick for a fantastic job, you saved us.

Rich came out the same day we asked. He helped us replace a subpar kitchen faucet with a fine piece of equipment with a quick and flawless install.

Fast and efficient. Thank you.

Very good company to work with.

Rich Oltesvig arrived on time and checked our crawl space to find 4 leaks. He quoted a fair price and did not try to sell me anything I did not need. Made the repairs quickly. Very polite and courteous and respectful of our home.

Excellent customer service, attention to detail is awesome. He did a super job.

As usual, your RS ANDREWS technician did a great job during the annual inspection. He explained what he would be doing beforehand and then again explained what he did afterwards. I like this technician.

Mohammed was prompt , very knowledgeable and professional. He explained all options for repair Thank you RS Andrews M. Howard Us Army Retired

Another great experience with RS Andrews. Tim was professional, personable, and knowledgeable.

Excellent service, very friendly and knowledgeable.

Travon did an excellent job in diagnosing my electrical problems. Polite capable and efficient… can’t ask for more!

Jonte visited and maintained my HVAC system was quite friendly, competent, and professional. I feel confident that the work he did was done correctly and I will have no hesitation in calling him to come back for any future work that may need to be done. Kudos!

Harold did a fantastic job! He walked me through the job and provided excellent service

Jonathan Balsom is a great service technician. Always positive and honest with his work. I always request him when my ac or furnace needs servicing. You should try him, you won't be sorry 😐 .

Brian spent a great deal of time researching my concern. He was able to provide complete explanations for the problems discovered. He scheduled a satisfactory repair plan.

Just had electrical service done 3/2/2026 again as usual the Tech Mr Harold Lyon was on time professional polite and informative he also wore shoe covering which was a plus for me . I had a good experience today as always I have been using RS Andrews for the past 20 years and it’s always been a pleasure working with them.

Awesome experience.

Very friendly and very knowledgeable. Took time to explain everything to me.

Ivan Medina represented RS Andrews in an outstanding fashion. Professional, caring attitude, and so very, very knowledgeable.

Provided options and was patient answering questions. Would go to again.

Very professional and efficient. Nice guy, great company . Awesome price!

Chris. Came and he was awesome professional very informative. Helped Me to understand what and why things went the way they did. I would recommend him to anybody. Thank you so much chris!

Paul Sum was very professional, on-time, and thorough. Thanks!

James Mays provided exceptional service! He was very detailed and explained each step that would take place to install our water heater.

Mr. Jose Sanchez was very effective and professional. He put the correct size of belt on my attic fan as soon as he had noticed the previous one was broken. Then, he told me that was possible to replace my 71 years old fan by a newer one that was more effective and quieter. (I did not know that a newer model was available). He noticed too that insulating now my attic would cool my rooms in Summer and warm them in Winter. I will consider his suggestions to update my home cooling! Thank you very much to Mr. Jose Sanchez!

Great job!!

James was great. Initial assessment was thorough and on target. Came back next day and made a quick install of two faucet cartridges that fixed the hot water problem we were having.

Great job-very professional and competent!

The honest ppl. Jamie is a great tech

Mr Berry was very professional and informative. He gave helpful hints to make sure everything was OK. Excellent Technician!

Max was very knowledgeable and helpful. He did a great job explaining what work needed to be done.

I was very happy with the job Drew did today when he came out and appreciated his thorough explanation of our Abatement Technologies Central Air Purifier.

Amazing, quick, & very professional! Drew was fantastic and I will be sending all my clients to you!!

Tim was great . I would like to have him as my tech for all future PM visits. He was on time, professional, and friendly. I feel like I can trust Tim with any issues with my furnace or AC systems.

Brandon and Garrett did an awesome job replacing the severely rusted gas line to our house. They worked as a team and expertly replaced. They were professional, courteous and certainly knew what they were doing. They are welcome at our house anytime!

Charlie McQueen was our plumber- he did an outstanding job explaining what our problem was and possible causes. He fixed the problem and stayed long enough to make sure everything worked. Very Professional!

Chris was very nice. Addressed problems and ordered parts I needed.

Charlie was very professional.

Rich is very knowledgeable and professional. He always has an answer and a plan. Very happy. He gladly and easily coordinated with our other tradesman to work our complex issue.

Gary was great- knowledgeable, efficient, thorough. Kenny, the commercial hvac dept supervisor is also terrific - gets quotes back quickly, answers my questions promptly and gets things
! I feel like they are on my side!

I contacted RSAndrews because I was smelling gas from my newly installed furnace. Teyon was quickly able to identify the source of the leak. He did not have the replacement part with him but went and got it from his office and returned within a couple hours and replaced the part. He was very professional and the repair was high quality and fixed the issue. I would highly recommend him for future repairs.

Very professional, thorough. Good tutorial about HVAC. Will ask for him for next maintenance in Fall.

Travolta was a great technician. On time, courteous, and knowledgeable. He had the trouble figured within 20 minutes of arrival. It took a short while for him to fix both problems. I highly recommend Travon as a technician.

Very nice and professional it appears that he knows what he’s talking about the work hasn’t been done yet so will give a better review when done

Great job

Very pleased with installation of my furnace and ac. Trey was great to work with. He explained to me he w to work the thermostat. Very pleased with RS Andrews.

Excellent service! Within a few minutes of requesting HVAC services to repair my heating system, R.S. Andrews called to schedule a same day appointment. Teyon quickly diagnosed the problem and repaired the system. I highly recommend Teyon and R.S. Andrews for your home maintenance and repair services.

Ivan Medina represented RS Andrews in an outstanding fashion. Professional, caring attitude, and so very, very knowledgeable.

Very polite very efficient

This is the fourth or fifth time I have used David Stitt for various plumbing needs. The most recent instance involved addressing a condensate pipe for my tankless hot water heater that drained to the outside of the house that would freeze on very cold winter days causing water to back up . After considering a couple of options, David recommended changing the condensate line to a larger diameter pipe. The work was done efficiently and neatly and is working well with no subsequent freezing of the pipe. As always, David is very professional and a pleasure to work with. I highly recommend David Stitt and R.S. Andrews for all your plumbing needs.

Luke did wonderful from beginning to end!!!

Very fast response time and Jonte kept me informed on his arrival. He also explained and answered questions regarding my need for a new furnace.

Terell was very helpful and got straight to work ! He was professional and courteous! He figured out the problem in a timely manner and quickly got our heat back up and running. We had very positive experience and appreciate Terell coming out on a Sunday evening. Just one more reason why we love RS Andrew’s!

I had a ground fault circuit which would not reset after a fault. David replaced a bad outlet and it is fine now. He also performed a complimentary inspection on our electric panel.

Prompt and efficient service. Mr. Terrell Thomas was able to repair my AC unit , and advised me of the issues and how to avoid future issues.

RS Andrews has serviced my HVAC unit and keep it running at top performance for years. The pricing always appears to be pricier on one side of the value but the value has proved to be effective and operating at to performance. Thank you RS Andrews.

Arrived before I expected. Diagnosed problem quickly. Very knowledgeable and professional. Very pleased with service.

Excellent and detailed work. Thanks for sending an expert!

Amber did an excellent job and provided all the information I needed. She made the sale.

Rich is very knowledgeable and professional. He always has an answer and a plan. Very happy. He gladly and easily coordinated with our other tradesman to work our complex issue.

Technician did an excellent job diagnosing and fixing an electrical problem that had been misdiagnosed. Highly recommend RS Andrews.

The service technician was on time, professional, and efficient.

Nick did a great job! He let me know all he was doing and explained a few things to me! Appreciate it!

Great service

Michael Powell approached issues systematically, carefully analyzing symptoms and collaborating with me to identify causes. He had a knack for explaining complex technical concepts in simple, understandable terms. When he left, I felt more confident and better prepared to manage my system, having gained a clearer understanding of how it works through his cooperative and patient approach.

Brian spent a great deal of time researching my concern.
He was able to provide complete explanations for the problems discovered. He scheduled a satisfactory repair plan.

* changing my review Nick was outstanding

After having a pretty bad experience with a previous RS Andrew’s tech (see below) I will say that working with Nick was refreshing. He kept me posted the entire time during the work process. He was extremely clear in his communication and apologetic for the behavior of the other tech (not something he needed to apologize for). He stayed to make sure that everything worked as it should prior to leaving and was extremely thoughtful and polite in the way he communicated to me and helped me arrive at a decision. I could not have asked for a better technician and am extremely grateful for his professionalism and his outstanding work.

Old review…
Second time I have had this issue despite having the service plan and having had spent nearly a grand when it was a supposed heat pump talking to panel issue and had to have whole new panel installed on a new HVAC system. Now that winter has come back around after my Winter Service my heat began running all the time. Today’s technician could not explain to me why when I set my heat on 65 it would continue to run even when it got to above 65. He thought he fixed it yet I alerted it to him that the system has once again reset once he had worked on the unit outside and was ready to walk out the door. I now am awaiting a call from RS Andrews for another technician (no 2nd tech fee at least) just an electric bill that is 3 times its normal rate and a house that keeps trying to heat and no clear explanation. Technician was extremely polite but concerned about service needs especially given what I have paid. However I came to learn that the technician did not note that someone needed to come back out. No one called me. I called and there are no notes. They can not get a hold of the technician after I called for the second time.

Loren from RS Andrews was amazing. He was professional, provided great customer service and did not take long to fix multiple issues in my bathroom.

Quick service and extremely professional! Great work and very reasonable prices! I highly recommend RS Andrews for all your plumbing needs!

Great job and knowledgeable staff.

I appreciate the professionalism of this company. James did a great job fixing my problem. Highly recommend.

Technician was friendly, knowledgeable, helpful, and timely.

Excellent service, very friendly and knowledgeable.

Our technician Harold was great, courteous, friendly and very helpful. I was extremely satisfied with RS Andrews.

Paul Creel was my Plumber from R.S. Andrew’s & he broke everything down to me in layman’s terms . He was very courteous ,efficient & always put his footies on when entered the house .

Branden took care of our stopped tub in minutes! He was super nice and showed how this problem in the future. I'm very happy with RS Andrews and highly recommend them.

We have a 30 year old house that we are prepping for sale. We had a laundry list of things to repair / make look better. I called R S Andrews one day and had an appt the next day. We had a window appt so I thought no one would show up until the end of the day. But Harold showed up bright and early. Harold is a true professional and very meticulous about his work. He repaired all the items on our list. I observed Harold while he was working and I have never seen anyone so thoroughly repair an issue, even the ones that we could not see. I would highly recommend R S Andrews for electrical repairs and Harold Lyon as the electrician to complete the work. Thank-you R S Andrews and Harold Lyon.

He went out of his way to make sure all parts of my systems were working properly. Even got me set up with the wireless app to run my system