Reviews

Real Stories. Real Smiles.

At R.S. Andrews, delivering smiles is more than a motto, it’s our mission. But don’t just take our word for it. Hear from customers across the greater Atlanta area who’ve experienced our commitment to exceptional service firsthand.

4.9

Based on 9454 reviews

Patricia Murphy
7 hours ago
I would highly recommend this HVAC company. The tech, Muhammad Shah was very professional, knowledgeable, and kind. He was also pleasant and explained info well. He wasn’t able to fully repair the issue today but provided a temporary solution until it can be resolved next week.
william gottschalk
7 hours ago
Jaime Morara is the best plumber that knew exactly what to do to resolve my plumbing issues and did a most professional job. He paid attention to small details and was extremely cordial and polite. Very respectful. I will always ask for him in the future. William Gottschalk
Titus Lee BACON JR
20 hours ago
He did excellent work..work was done accurately and in a timely and professional way..thank u.
Douglas Bible
20 hours ago
Drew did an excellent job of explaining our AC issue and potential options. Great job. Thanks. Doug B
Christopher C Culbreath
20 hours ago
Very Professional and knowledgeable. Max answered all questions and made great recommendations. I am happy with his work
Versie Slay
20 hours ago
James was very thorough checking where the water near my dishwater was coming from. He listened to my concerns and explained everything that he was doing. I would definitely recommend his services.
Polly Hyatt
21 hours ago
We've used R S Andrews for our HVAC for over ten years and have always been satisfied with their work. When we had to make a decision about replacing one of our systems, the "comfort specialist" was very thorough in checking out the system, providing and explaining options, and then backing off and giving us time to discuss and decide what we wanted to do. Installation team was on time, professional, and unobtrusive on the day the work took place. Everything works great and we definitely recommend them.
Special shout-out to David Rosati, who has serviced my systems for a number of years- thorough, efficient, professional, and personable. I can count on him for a quick and credible assessment and I trust his recommendations.
Georgie Page
22 hours ago
Very friendly, professional, and knowledgeable.
Lee Smith
23 hours ago
The gentleman was quick, professional and patient. He demonstrated a clear working knowledge of the issue and made good options for the customer.
Valeria Heard
24 hours ago
Excellent service at a very reasonable price. Drew was professional, knowledgeable, and efficient. Very pleasant personality. definitely should be an RS Andrews keeper!
Tom Sheeran
1 day ago
He found and showed me a few issues - Very detailed and thorough!
Faraz Tajik
1 day ago
Fantastic experience with Paul. Communication was excellent. He figured out the challenge immediately and was honest about everything. Didn't over charge and was transparent about everything. Looking forward to working with Paul again.
Mansour Erakat
1 day ago
Colin did a great job.
Valeria Heard
1 day ago
Terrell arrived promptly, diagnosed the problem quickly and repaired it immediately. He was knowledgeable, professional, and personable. I was completely satisfied with the service I received and will use RS Andrews again.
M F
1 day ago
Great job and great consultation!
Bill Hopkins
1 day ago
He’s as good as it gets. Quick, pleasant and professional. He’s welcome here anytime
Vida Reklaitis
2 days ago
Came early, worked efficiently. Very polite and knowledgeable
PD Mitchell
2 days ago
Excellent service always and professional, experience, knowledgeable and friendly. You can't go wrong with R.S. Andrews.
Jeanie Kaminsky
2 days ago
Brennan was an amazing plumber!!! He was so nice and extremely knowledgeable. He was so patient explaining what our problem was and how he was going to solve it. He was super thorough and we felt completely confident in his abilities!! I highly recommend him if you ever need a plumber!!!
Phil Kaplan
2 days ago
Loren was on time. Listened to all our concerns. Today Loren came back and with the help of his partner from RS Andrews and the Trenching company, put in our new water line from the meter to the house. Excellent Job!
Michael Renaud
2 days ago
Brandon arrived on time, quickly diagnosed the problem and presented me with options. Once the decision was made to replace the hot water heater and pressure reduction valve, he quickly got to work and was done in a few hours. Upon completion, he showed me what he had done, explained why the pressure needed to be set in the proper range and showed me the new shut off valve. The installation was neat and professional, despite being in a very confined area. I will continue to use RS Andrews for my future plumbing needs and will ask for Brandon the next time I need a technician.
Julie Knightbrown
2 days ago
Came out to address our issue quickly, diagnosed the problem and provided video to show it and detailed report. Thank you!
William Huffer
2 days ago
Donte Berry is a great professional technician who is knowledgeable, thorough and displays excellent customer services skills as well as common sense. He is a credit to RS Andrews because he explains things well and accommodates customer disabilities.
Terry Robinson
2 days ago
Kawme is very knowledgeable, assertive explained the process and reasons we needed a service call. RS Andrews is fortunate to have him on their staff.
Brandon Patton
2 days ago
I request Blake every time. He is knowledgeable and provides top tier service. I know that Blake does right by me. That gives me the confidence and the assurance to continue to work with RS Andrews.
Nelson Rivera
3 days ago
Luis read the previous reports of our issue and came well prepared. He listened to my concerns and got right to work. He resolved our issue and clearly explained the issues and the resolution. Thank you Luis!
Jason Reyna
3 days ago
My ac needed repair fast after I noticed an electrical burning smell. I called on a Tuesday and they got someone out the same day. I was happy they could get someone out later in the day around 7pm. Saved me from having to take off from work. David who stopped by was very professional and explained in detail what he was doing and causes of what happened to my ac unit. I am very please with my experience and now my ac unit sounds quieter and no more burning smell.
Timothy Dixon
3 days ago
Did a great job. Very knowledgeable team. Efficient!
Jerry Thompson
3 days ago
Tamarge went the extra step and resolved our problem without having to order a replacement
Brenda Carper
3 days ago
Mateo was the good fixing my air conditioner. He was very knowledgable and thorough.
John Parke
3 days ago
Upstairs air conditioner stopped working. Technician name Terrell came out. He was very friendly and personable. He tracked do the problem to an outdoor circuit breaker located near the air conditioner unit. He replaced the circuit breaker which solved the problem. He worked quickly to get things up and running and I was very please with his work.
Brian Barkley
4 days ago
Great job by James. Very good at explaining my problem and options to fix.
Sergio Romero
4 days ago
Excellent service! The repair was done well and completed on time. Thank you!
Patricia Desamours
4 days ago
Great service from Michael. Hope this 3rd time will be the charm for my less than two-month old HVAC system. I hope it's now properly installed and working correctly and we wont have any more issues!
Martha Taylor
4 days ago
Veryprofesionaly
gabriel jones
4 days ago
Good service. Prompt and efficient.
Donnie Anthony
4 days ago
Great job!
Eleana King
4 days ago
Ezekiel Soto was prompt. Highly knowledgeable. Answered my every question without hesitation. QUICKLY diagnosed and solved my problem without any upselling addition plumbing services. I am always afraid to call a plumber but not anymore. Thank You Ezekiel
Patricia Dailey Shida
4 days ago
Paul is working on my estimate and hopefully can come through on the urgency of my need for 2 new hot water heater install. He’s professional and courteous. Everything about this company from the first phone call to the first visit has exceeded my expectations. I’m hoping to make them my go-to company.
Timothy Hill
5 days ago
Very good installation job, and tidied up afterwards. Very pleased!
Dianne Ragab
5 days ago
I was very impressed with the technician. He was so thorough and it was a 95 degrees day.
Mark Jackson
5 days ago
Professional services in a timely manner
Raymond Carpenter
5 days ago
Kwame was very workmanlike and professional in his review of the issues with the furnace. He asked questions, then went about his work efficiently. He reported his findings to me at the end and asked if there were any other concerns. You cannot really ask for more. He did a great job.
Claude S
5 days ago
Nate was fantastic. He was on time and in short order had completed the maintenance! We will be requesting his help for any future HVAC needs.
Russ Plugge
6 days ago
Brendan Pilson was great. I Discovered a water main line break Sunday afternoon. Brendan showed up and fixed the leak professionally and no hidden fees. Very kind and professional.
MCC
6 days ago
HUGE shoutout to their plumber, Kyle! What initially seemed like a simple faucet leak turned into the discovery of massive water damage, and Kyle went above and beyond to help me navigate what happened next.

He explained everything in plain language, which I really appreciated, and recommended Archer Restoration to handle the mitigation and restoration. He even called them on my behalf, explained exactly what he had found, and made sure I had the necessary paperwork to send to my homeowners insurance claim adjuster.

Kyle was knowledgeable, thorough, and genuinely helpful during what could have been a very stressful situation. Excellent customer service from start to finish! Thank you, Kyle!
otto wright 3
6 days ago
I was very happy with David Rosati. Me and my family were very unhappy with our unit shutting down in the middle of the hottest time of the year. But I will say David Rosati made me feel a lot better. It's hard to trust techs of any kind, but I will say that I trust David Rosati! I'm was very happy with him.
Alan Schreihofer
7 days ago
While many others (7visits) focused on indoor issues, David started outdoors and quickly identified weaknesses in compressor power lines connections. He corrected them and the system is running smoothly 🤞
Nilsa Y Kroll
1 week ago
Great customer service! I had my A/C maintenance done. I highly recommend them!
Geneva Lane
1 week ago
Xavier was polite and professional. He explained everything he was doing and answered all our questions. We will recommend RS Andrews to our friends. Thank you.
Ken Gold
1 week ago
Fast, friendly, and extremely helpful. Did only what was needed and explained everything thoroughly.
Sandra Hollis
1 week ago
excellent
Suzanne White
1 week ago
Teyon was very professional and thorough. We really like him. We ask for him every time.
Darren Maynard
1 week ago
Blake identified the problem. Talked me through what was causing he, how he would fix it, and what I could do to reduce the chances of it happening again. 10/10 service. Will recommend to others. He performed a drain line cleaning service, including a pan treatment
Rich Woodfield
1 week ago
technician was knowledgeable, efficient and pleasant. would definitely recommend Xavier.
Juli Bouchillon
1 week ago
Will Macon with RS Andrews was on time, professional and and very knowledgeable!
Sandra Hollis
1 week ago
excellent
Dennis Mayo
1 week ago
Very Knowledgeable and efficient
Sam Salfity
1 week ago
Paul did a great job!! I would highly recommend him!!! Everything looked amazing and worked perfectly!!
Kenneth Bianchi
1 week ago
The tech was professional and friendly.
Chris Sandoval
1 week ago
David provided very professional and knowledgeable proposal for upgrades to our new home’s heat pump systems. The price was reasonable and we look forward to working with him.
Ronald Jones
1 week ago
Robert Kervey and Marcus did an excellent job of diagnosing issues causing kitchen sink to drain. While cutting open 3” line, discovered blocked lines packed with grease and slug. Two lines were completely replaced. They estimated a two day job but were able to finish by working into 9 pm.
Jeffrey Kitzler
1 week ago
Very professional and thorough Left the job site very clean
vicklet58
1 week ago
Called RS Andrews for electrical diagnostics and to install a new light fixture. I was able to book appointment quickly. Obed Diaz
installed the new fixture first. Then performed the diagnostic on the other fixtures and wall switches. Obed was quick and professional. Obed was also friendly and kept me informed of each step . A great experience.
John Harden
1 week ago
Chris did a great job diagnosing the orinlem with my A/C!
Carol Calvert
1 week ago
Xavier was very friendly and professional during our air conditioning maintenance appointment. He is obviously very knowledgeable and skilled. Thanks for a great job!
Mike Tamucci
1 week ago
Great work. Timely and finished early.
Mitch Hancock
1 week ago
Great job!!! Alberto is a rockstar! Highly recommended.
Greg Johnston
1 week ago
Eric did a great job of diagnosing the issue with the disposal and replacing it. Everything was done quickly and properly.
Anthony Copeland
1 week ago
Robert was very friendly and professional and arrived promptly for our scheduled service. He took his time explaining and addressing our concerns. He is extremely thorough, knowledgeable and executed professional and excellent service.
John Haupt
1 week ago
Pau did a great job at repairing my under sink leak. He was prompt, courteous, and knowledgeable. Reasonable rate from RS Andrews as well...
Lauren Love
1 week ago
Wonderful!
Terrie Johnson
1 week ago
Blake was very knowledgeable and went above and beyond to explain information so I could easily understand. Blake was kind and very professional and respectful. He assisted me with getting additional services setup to help resolve some other concerns.
Ana Lesce
1 week ago
Drew was great! He explained what the maintenance service entailed and answered all my questions. He is professional, courteous, knowledgeable and friendly.
Jermel Evans Sr.
1 week ago
Amazing job Mr Neil
Michael Conter
1 week ago
David was very prompt and professional. He was a pleasure to work with in getting my water heater issues hopefully worked out
Shaun Cade
1 week ago
He was very fast and nice and professional.
Bessie Green
1 week ago
Carlos Perrymond did an outstanding job installing our new air conditioner. He was proficient and performed his task with no disruptions.
James Hatcher
1 week ago
Blake performed a warranty fan motor replacement on my condensing unit after the fan motor failed after only 2 summers of operation. He was knowledgeable about the equipment, the industry, and the recurrent problems technicians deal with on York equipment. Highly recommend Blake and the rest of the team at RS Andrews, they have been very supportive with preventive maintenance as well as service calls since installation 2 years ago.
Clayton Cook
1 week ago
Terrell did a great job! Solved the problem and explained what the issue was and why.
Terry Lakritz
1 week ago
Dave came out today to install a gas line to my new grill. He called.me 30
Minutes before arriving to confirm. Showed up on time. Identified exactly what I need. Very knowledgeable, professional and a nice guy. Was missing a part and agreed to come back out to finish in the next 48 hours.
So far so good. Will be using Dave with RS Andrews for all my plumbing needs. Honest and fair priced. Highly recommend
Jeffrey Sooy
1 week ago
Kwame was very professional and experienced. The house is now cool as a cucumber.
James Sweeney
1 week ago
After waiting 2 weeks for parts Nick was able to get the AC working in about an hour.
Kim Reed
1 week ago
Xavair was a fantastic technician — thorough, communicative and polite.
Susan Tarnower
1 week ago
Jonte did a great job today. He performed a checkup on an older ac and compressor unit. He showed me how, where and how often to change the filter and what size to get. He explained the work that needed to be done and got it completed in a timely fashion. He explained what needed to be done now and in the future to keep the compressor clean. I totally recommend RS Andrews.
Carol Gibson
1 week ago
Todays visit from Anthony was a Maintenance Check up for my Heat/AC. He got here early and did a great job going over everything. He installed new filters 6/27. I’ve just started using RS Andrews and I’m very pleased with the service from Anthony and Ashley lining up my appointments.
M Butler
1 week ago
Calvin was efficient and helpful
LES
1 week ago
I had the pleasure of interacting with Kwame Kilgore; he was thorough and professional providing maintenance on my AC system. He was proactive and knowledgeable in recommending several solutions to enhance the air flow in my home. Top box service was rendered today; a Job WELL DONE! Highly recommend RS Andrews and Kwame!
Patricia Dailey Shida
1 week ago
Paul is working on my estimate and hopefully can come through on the urgency of my need for 2 new hot water heater install. He’s professional and courteous. Everything about this company from the first phone call to the first visit has exceeded my expectations. I’m hoping to make them my go-to company.
Azuka Ogoazi
1 week ago
Very Professional and timely. Jonte was very knowledgeable and professional. Very patient and detailed. I recommend him for any A/C HVAC work and I will work with him anytime. Really impressed.
Monique Davis
1 week ago
Today I Jonathan removed a toilet in order for flooring to be installed. He explained the process and kept me informed. He was courteous and very helpful.
Joanna M
1 week ago
Kyle was efficient and resolved the issue with my stove.
Thank you.
Trunita Long
1 week ago
Service tech Michael Powell was here for AC maintenance. I told him about the persistent mechanical smell coming from the vents throughout the house when AC is on. He had some ideas and did his inspection. He found a couple things that may be causing the issue. This is a new HVAC system in which this should not be happening. Thank you.
Terry Morris
2 weeks ago
Thanks for your good service to fix
The HVAC.
Theron Moore
2 weeks ago
Tech was very professional, knowledgeable and prompt.
He explained everything that he was doing to troubleshoot the issue, very happy with his work
Mary Wilson
2 weeks ago
Loren was very knowledgeable. He checked everything before he left. Asked me to check it to make sure I was satisfied. Very business. I will request him if I need service again. Thanks Loren.
Bessie Green
2 weeks ago
Joshua Holt did an outstanding job explaining air conditioner needs. He was very good in planning the options for purchasing a new unit and arranging for installation.
Gary Spencer
2 weeks ago
I called RS Andrews about an HVAC issue. They were great. Xavair Harris was professional and pleasant. Will definitely use them again.
Jim Hamm
2 weeks ago
Nick was professional, courteous, and thorough in providing his expertise and service. Completely satisfied with his performance!!!
Michele Sm
2 weeks ago
Excellent service from Michael. Thank you.
Jerry Thompson
2 weeks ago
Tamarge went the extra step and resolved our problem without having to order a replacement
Christine Caudill
2 weeks ago
Always professional and great to work with.
Debbi Diaz
2 weeks ago
David was friendly, explained what was wrong and what needed to be done. Made repairs quickly and efficiently.
Victoria
2 weeks ago
Eric did a great job. He was very professional and got the job done quickly!
Kelly Miller
2 weeks ago
Very knowledgeable good job estimate
Jenna Robinson Dwyer
2 weeks ago
I really appreciated that they were conscious of my budget and didn’t try to upsell or manipulate me. They did good work and I didn’t have to fend off a sales pitch!
Valeria Heard
2 weeks ago
Terrell arrived promptly, diagnosed the problem quickly and repaired it immediately. He was knowledgeable, professional, and personable. I was completely satisfied with the service I received and will use RS Andrews again.
Ernest Brown Jr
2 weeks ago
If you want a great Service from people who care RS Andrews is the place. We’ve contracted them for several things. This is my first time ever doing a review. They did an insulation job in the roof. our home immediately had a great balance in the temperatures in every room. Yes, every room has the same temperature now and I was able to turn The air conditioner from 72 to 76! And it’s 88 outside today and my home is comfortable. Thanks again, guys’
hari patel
2 weeks ago
Great experience. My tech was Waqas Shafqat. He was pleasant and knowledgeable. He came to checkout a leak which I thought was from HVAC. He not only confirmed but also went the extra mile to detect the leak and gave his feedback. Look no further.
Taylor Meredith
2 weeks ago
I never want to work with another company again. RS Andrew’s is the GOAT! Thomas Connor is the best in the business and he loves the Dawgs! I’m in heaven.
Charles Robida
2 weeks ago
Have used RS Andrews for HVAC and plumbing for several years. They are always on time, very professional and have you confirm any additional services and charges. Subscribe to their maintenance plan which gave me priority when my water heater died and had installed the same day. Worked with other HVAC and plumbers and RSA is my number one choice and highly recommend them
Jermin Walters
2 weeks ago
Charlie was on time and very professional and honest. He wasn't able to do the work right then and there because of preliminary work that needed to be done by so I she assured me he will be back once they are done
Rugene Bryant
2 weeks ago
Very kind and professional
James McDaniel
2 weeks ago
This particular plumber is one of the best I have ever had from any plumbing company. Mr. James Mays actually prevented me from having to seek shelter in some costly hotel or motel room. I had been without running water in my home for nearly seven days before he was able resolve and restored water to my entire home. He originally had planned to rebuild and replace the bathroom piping that housed the Moen 1224 valve stem. After his initial disassembly, he found that a prior plumber had created so much damage, that he had to adjust and create a new plan. long story short, he did create a new plan that got all of the water flowing throughout my home again. He absolutely resolved my crisis, and I never had to leave my home. He is a great plumber and will quote your repair cost before he starts the work. He is with RS Andrews plumbing services. Thanks for putting him on your team RS Andrews!!!!!
TONY
2 weeks ago
Mr. Tyrell was professional and was able to identify a problem in my HVAC system and corrected it. Now my AC runs excellent! I’d give him 10 goal stars if they let me. Mr. Tyrell was very knowledgeable, friendly, and very courteous, I highly recommend him.
Best regards,
TONY
Dorothy Cranford
2 weeks ago
Colin was very prompt, professional and efficient
Chris
2 weeks ago
We're very please with the work that was done
ANNETTE BOND
2 weeks ago
Pau had to reinstall our new toilet located on our home’s second floor. He has been to our home before and always installs correctly, efficiently and is very respectful of our homes hardwood floors and interior carpeting. We are always very, very satisfied with Pau for a professional repair or a new install!
DeVonne Boler
2 weeks ago
Our HVAC was not working, and despite it being late on a Saturday, Terrell came out, assessed the issue, and quickly identified the root cause. I have a wife and two young children, and no AC in the summer is a terrible experience in GA. Terrell really was a lifesaver.
Sandra Hollis
2 weeks ago
excellent
James Sims
2 weeks ago
David was excellent. He was very professional. He was kind and considerate. He was extremely knowledgeable and got to the root problem of my electric issue. I will be recommending him and the company to anyone that has electric issue and concerns.
gina miller
2 weeks ago
Anthony was very professional and took the time to explain the issues and corrective actions needed to get the units operational. I truly appreciated the time he sent explaining what was needed and why
Candy Evans
2 weeks ago
Luis was wonderful. He one’s exactly what was wrong and fixed our AC system. Highly recommended him!!
Thomas Seeley
2 weeks ago
Nick H did a fantastic job. He came on a Friday afternoon in August and replaced the part that was ordered, eliminating the freon leak. He spent about 5 hours completing the job. He is very knowledgeable and professional and I was very impressed.
Delicia White
2 weeks ago
My technician James did an incredible job. I initially had a membership with a different company. (Assured Comfort) who came out to do maintenance but would check the drain connected to my AC, it clogged and flooded and ruin my ceiling. They sent two technicians in three days that couldn’t help me, prolonging the process of repairing my ceiling because there was still water inside my AC, and Duct that they failed to fix. So what did I do? I called RS Andrews. Our technician James responded out, made sure everything was clear and operable, documented everything correctly, and referred us to the department who’ll be out to make the repairs. James was very knowledgeable and they officially have a new customer. Might I add that they DO check drains during maintenance unlike other companies but I would definitely recommend RS Andrews.
Sallie
2 weeks ago
Paul and his associate were able to fix a problem that several people had turned down as being “too hard to figure out” and “would take too much time”. So I was very pleased that they were able to find the problem and fix it! I would definitely hire them again and also would not hesitate to refer to others.
ANNETTE BOND
2 weeks ago
Pau had to reinstall our new toilet located on our home’s second floor. He has been to our home before and always installs correctly, efficiently and is very respectful of our homes hardwood floors and interior carpeting. We are always very, very satisfied with Pau for a professional repair or a new install!
Christopher Wenger
2 weeks ago
Replaced condensate pump. Very friendly service
Stacie Reid
2 weeks ago
Blake was wonderful. Excellent service and he went above and beyond to explain and make sure I was comfortable with my purchase and new equipment.
Hubert Toole
2 weeks ago
My experience was great John did a great job!
Julie Harper
2 weeks ago
James did a quick job finding our leak and correcting the issues. We are grateful to have someone who works with a high level of integrity. Thank you.
Jason palazini
2 weeks ago
Terrell was absolutely fantastic. Really communicative, helpful, and friendly.
Catherine
2 weeks ago
Thank you, Jonte, for providing me expert service today for my air conditioning system. I really valued such expert attention. I used another company that resulted in my paying for the extra service required during your seasonal maintenance.
Juli Bouchillon
2 weeks ago
Will Macon with RS Andrews was on time, professional and and very knowledgeable!
Ali Khawaja
2 weeks ago
RS Andrews was amazing. Their front desk and dispatch had amazing communication and helped us out of a plumbing situation. Rich was the plumber that came over and he was very knowledgeable and helpful with everything. I would highly recommend them
Jordan Weatherly
2 weeks ago
Huge thank you to Terrell Thomas! After spending the day dealing with multiple issues, losing my AC was the last thing I needed. Terrell came out after hours, quickly diagnosed the problem, explained everything in a way I could understand, and got my AC running again. He never rushed the job and made sure everything was working before he left. Professional, knowledgeable, and courteous from start to finish. I highly recommend him and really appreciate the excellent service. Thank you again, Terrell!
steve rozier
2 weeks ago
5/5 Stars
Our AC went out, and Nick was absolutely fantastic. Not only did he diagnose and fix our current issue, but he also discovered several installation flaws from when the system was put in a few years ago. He spent several hours meticulously bringing our unit back up to proper condition—even resolving a long-standing airflow issue in our house that we’ve had to deal with for years. Nick was super smart, super nice, and extremely helpful. I can't recommend this company and Nick highly enough!
Terry Morris
2 weeks ago
Good service. Nice man!
Janice Thornton
2 weeks ago
Calvin of RS Andrews was such a blessing to me as he serviced my AC unit for routine maintenance. His HVAC knowledge, customer service, expertise and professionalism was appreciated. RS Andrews (no relation) is my go-to HVAC company to maintain the HVAC system.
Torshau
2 weeks ago
Robert provide excellent customer care this afternoon. I would give 10 stars if given the opportunity! Very pleased customer.
Denyel Garland
2 weeks ago
I use R.S. Andrew’s often for electrical and plumbing needs. I have a favorite technician in both areas and today I was visited by my favorite friendly plumber Johnathan Chapman! Not only is he SUPER informative and thorough, he’s the nicest person ever. I not only get my needs addressed when he comes but I always feel like I learn a thing or two!! LOL!!
ANNETTE BOND
2 weeks ago
Replaced our old toilet located on our home’s second floor. RS Andrews sent Todd Thompson. He was efficient and very respectful of our homes hardwood floors and interior carpeting while installing the new toilet. Very, very satisfied with our professional install!
Cindy Love
2 weeks ago
Terrell quickly located the problems with my air conditioning and explained clearly what the system needed. By the time I walked back into my house, the air was already significantly cooler. Thankfully. I will sleep well tonight.I highly recommend both Terrell and R S Andrews.
Natalie Uebelacker
2 weeks ago
Waqas and Yonas were courteous, professional and efficient.
Erica McVicker
2 weeks ago
Trevon and Charles delivered! Thank you!
Connie Black
2 weeks ago
Josh was friendly and professional. After completing the service, he was kind enough to take something down that was too high for me!
Abraham John
2 weeks ago
Excellent work by David. Thanks!
Ali Khawaja
2 weeks ago
RS Andrews was amazing. Their front desk and dispatch had amazing communication abd helped us out of a plumbing situation. Rich was the plumber that came over and he was very knowledgeable and helpful with everything. I would highly recommend them
Tom Fairris
2 weeks ago
Great job…very friendly….professional …courtesy. Thank you for your service.
Frank Baker
2 weeks ago
Needed a repair and Mateo did a great job, quick.
Thomas Chilomo
2 weeks ago
Carlos Perrymound did a great job installing my new HVAC system and was incredibly professional.
Michael Coughlan
2 weeks ago
Amazing
Sandra Hollis
2 weeks ago
excellent
ann canaday
2 weeks ago
We called R S Andrews regarding a toilet that needed to be repaired. They scheduled Paul immediately. He arrived on time, was courteous, knowledgeable and completed the service call in a timely and efficient manner. A definite asset to R S Andrews...Great job!
Michael Gelmanovich
2 weeks ago
Plumber was available in short time and did great job!
Phil Kaplan
2 weeks ago
Loren was on time. Listened to all our concerns.
Jerry Thompson
2 weeks ago
Tamarge went the extra step and resolved our problem without having to order a replacement
Cornelia Bouyea
2 weeks ago
I am not happy I needed to have urgent work done, but I am happy with the level of service I received from Mohamed in particular, and RS Andrews in general. Mohamed was patient and informative and thorough in his work and clean up.
Jerryl Morris
2 weeks ago
The service check was very well done. The tech reviewed and explained everything he was doing.
Steve Becker
2 weeks ago
Excellent and very professional.
Kathleen Brownlee
2 weeks ago
Always excellent and professional!!! Wish we could have him every time.
Peggy Elder
2 weeks ago
James located and repaired the water line. He did a great job.
Cindy Burkett
2 weeks ago
Tech was on time. Courteous, friendly, and helpful. That's why we have used RS Andrews for over 20 years.
Antonio Jefferson
2 weeks ago
Blake is knowledgeable fast and efficient! I’d request him again!
Susan Minassian
2 weeks ago
We have used RS Andrews Electric frequently over the years and they have proven to be reliable and fair.
Dave Phelps
2 weeks ago
Mo visited, diagnosed and repaired my HVAC system and was quite friendly, competent, and professional. I feel confident that the work he did was done correctly and I will have no hesitation in calling him to come back for any future work that may need to be done. Kudos!
Nancy Gee
3 weeks ago
Mohammad was very pleasant, knowledgeable and thorough. I would definitely recommend him to anyone needing HVAC maintenance.
Patrick Watts
3 weeks ago
Very responsive. Ezekiel was professional, responsive, and quick!
Retha Tate
3 weeks ago
All the Techs that R S Andrews has sent were very courteous and professional. All details for the repairs were explained along with any follow up visits. Any costs were explained before the Techs came out. I would recommend R S Andrews to anyone who needs home repair.
Karen Davis
3 weeks ago
Mohammed did a great job with servicing my HVAC unit. He advised me of a missing refrigerant cap, replaced it and made practical recommendations.
Hubert Toole
3 weeks ago
My experience was great John did a great job!
Rebecca Mcmurray
3 weeks ago
Needed new kitchen faucet as the old one broke. Paul was very nice and completed the job quickly. It was quite pricey, but I guess that’s how things are these days.
Santiago Vanegas
3 weeks ago
Excellent work by Jonte. Professional, courteous and friendly.
J. Reape
3 weeks ago
Robert Hervey and his assistant Marcus installed my Rinnai Sensei Tankless Water Heater. The job and time it took for the installation were completed very quickly and and both men were very competent as plumbing professionals. A few days after the installation was performed, there was a very minor issue that developed with the water heater. Robert returned to address the issue in a timely manner and was able to make the proper adjustments with my Rinnai Water Heater without a problem. Both times that Robert visited by property he showed up on time and ready to work. I was very pleased with his work ethic and that of Marcus and would consider using them for plumbing work in the future.
Sha'Bria Johnson
3 weeks ago
I had the opportunity to get my HVAC unit serviced by RS Andrews and I must say the Blake the Technician that they sent out was super knowledgeable! My unit was throwing some codes and Blake took his time inspecting my unit to make sure we got down to the bottom of my it was throwing codes. He educating me throughout the whole process and made sure I was aware of any maintenance that may be required. I even had questions on the type of filters I was using and how to properly replace it without ripping the filter up just to take it out. Blake was kind enough to walk me through the whole process and trust me it was burning up in my little garage so for him to be so kind and patience with me and my 1 million questions was really sweet! Hopefully I don’t have to call RS Andrews again anytime soon, because my Unit is all up and running now, but if I do make sure to send Blake back he was surely a standup & knowledgeable Technician!
Julie Shaffner
3 weeks ago
We’ve had excellent AC service from RS Andrews, especially from Luis Mateo who is knowledgeable, thorough, and does a wonderful job explaining the work he is doing so we understand. Highly recommend!
Charlie Brown
3 weeks ago
Colin and team were great! Worked with me on times the day of which I appreciated.
Karl Bryant
3 weeks ago
He was very informative and thorough in his service. I appreciated his candor and knowledge of my systems. His depth of knowledge and skills were impeccable! His communication skills and service attitude was great! Kwame Kilgore did a superb job!
Taylor Meredith
3 weeks ago
I never want to work with another company again. David Grey is my Electrician and RS Andrew’s is the goat!
Juli Bouchillon
3 weeks ago
Michael was professional and knowledgeable!
Nancy Cooke
3 weeks ago
Rich is always on point! Attention to detail, amazing service!
Thanks Nancy
steven lewis
3 weeks ago
James did a very good and thorough job. Very professional service.
Mila P
3 weeks ago
Calvin was very polite. He was prompt and respectful of our time and property.
Sheri Wilson
3 weeks ago
Thanks! Very kind, professional!! 😊😊😊 We have always liked RS Andrews service, and are repeat customers!
Susan Thomason
3 weeks ago
Chris was great! On time, did the maintenence checkup efficiently, and was very professional. I was happy that he gave us options and recommendations when our system was not operating at its best.
Cornelia Bouyea
3 weeks ago
I am not happy I needed to have urgent work done, but I am happy with the level of service I received from Mohamed in particular, and RS Andrews in general. Mohamed was patient and informative and thorough in his work and clean up.
John Sousa
3 weeks ago
Blake was great. Fixed the problem right away.
Vicki Holroyd
3 weeks ago
Travon Jackson provided a very detailed estimate for work we requested. He was extremely knowledgeable and took care to explain everything in a manner we could understand. We were very impressed.
Jesse Couk
3 weeks ago
Called on a weekend and they arrived promptly and solved my issue. Excellent communication and friendly service.
John Foster
3 weeks ago
Yonas Chimbanda is a pleasant and very talented technician, who diagnosed our AirConditioning problem in minutes and returned immediately when a new fan and motor arrived at RS Andrews. He made a complex process look easy, saw to every detail, and had cool air flowing thru our house in less than an hour. Thank you Yonas and RS Andrews!
Scott Weiland
3 weeks ago
Emergency toilet overflow.
Scott Weiland
3 weeks ago
Jon was very patient, helpful, and understanding.
Sabrina A. Parker
3 weeks ago
Daniel was friendly and explained every system to me in a way that allowed me to make an informed decision about what I truly needed. Thank you Daniel!!
Angel W
3 weeks ago
Blake Crosby was Great!! Excellent Customer Service, and knowledgeable. Very detailed with his inspection of A/C and heating unit.
Rodney Wells
3 weeks ago
Excellent service and, professional. Diagnosis the problem immediately with recommended fixes. I will definitely use him again.
henry stokes
3 weeks ago
I am very, very pleased with the service and what a wonderful job. I am very, very happy.
Katherine Greene
3 weeks ago
Neil was super nice and his attention to detail was impeccable. His customer service is outstanding!
Charlotte Melton
3 weeks ago
Jaime was trustworthy and did the job right!
Ed M
3 weeks ago
I had a problem with the A/C not cooling (end of July). RS Andrews sent a great service technician. Great service at an excellent price. Amazing how quickly the work was done.
Gwendolyn Belle
3 weeks ago
James was outstanding just Outstanding!!
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Heater on the fritz? Frustrated with plumbing problems? R.S. Andrews is just a call away!