Effective Sump Pump Solutions

In the Business of Delivering Smiles Since 1968
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A flooded basement can ruin more than just your flooring—it can weaken your foundation, destroy stored belongings, and cause dangerous mold to take hold. If your sump pump struggles to keep up or hasn’t been inspected in years, it may be time to act. R.S. Andrews offers reliable sump pump services in Atlanta to help you stay dry, protected, and worry-free. Our plumbers install, replace, and repair systems that are customized for your home’s drainage and foundation setup.

Is Your Sump Pump Doing This? It Might Need Serviced

Your sump pump should work quietly in the background, protecting your home from groundwater intrusion. But when it starts acting up, it can signal trouble ahead. These warning signs often indicate your sump pump needs professional attention:

  • Running non-stop or not at all: A faulty float switch or failed motor can keep your pump from turning on—or turning off—at the right time.

  • Unusual noises: Grinding, rattling, or vibrating sounds suggest mechanical issues or debris buildup inside the pump.

  • Visible rust or corrosion: Damage on the pump housing or discharge pipe could impact performance and cause leaks.

  • Bad smells from the pit: Foul odors can point to stagnant water, mold growth, or poor drainage.

  • Frequent cycling during light rain: If your sump pump turns on too often, it may be too small for your drainage needs—or installed incorrectly.

Schedule today! We’re ready to deliver expert service and a smile to your door.

Our Complete Sump Pump Services

Sump Pump Installation

Installing a sump pump is the first line of defense against flooding and groundwater damage. We help you choose the right model for your home, taking into account basement depth, drainage needs, and power options.

Sump Pump Repair

If your current sump pump is acting up—making noise, failing to drain water, or running non-stop—we’ll diagnose the issue and restore your system to full functionality using proven repair methods and high-quality parts.

Battery Backup System Installation

A sump pump is only helpful if it works during a storm. We install backup systems that keep your pump running when the power goes out, offering extra peace of mind during Atlanta’s heaviest rains.

Sump Pit & Drainage Maintenance

Proper pit design and drain line maintenance are essential for long-term pump function. Our team clears debris, checks for clogs, and confirms the pit is working efficiently to direct water to the pump.

Emergency Sump Pump Services

When flooding happens without warning, we’re here to help. Our rapid-response team can address failed pumps, clogged lines, or backup issues—getting your basement dry and your system running again fast.

Why Atlanta Homeowners Choose Us for Sump Pump Services

Choosing the right team to protect your home from water damage makes all the difference. At R.S. Andrews, we go beyond just installing or repairing a pump—we build peace of mind into every visit. Here’s why so many Atlanta homeowners trust us with their sump pump needs:

  • Real-time moisture tracking: We use sensor-based tools to monitor groundwater levels and moisture trends, helping us fine-tune sump pump systems to match your home’s specific drainage conditions.
  • Fully customized pump placement: We don’t just drop in a sump pump and walk away. We evaluate your home’s foundation and flow patterns to determine the most strategic location for maximum effectiveness.
  • Quick turnaround, even on custom installs: Our team is equipped to provide same-day or next-day solutions—even when it requires reworking plumbing or electrical components to complete a unique installation.
  • No upselling, just solutions: We don’t push unnecessary add-ons. Instead, we focus on what’s truly needed to solve the issue and keep your basement dry for the long haul.
  • Atlanta flood zone familiarity: Our deep knowledge of local neighborhoods and historic flood zones allows us to anticipate seasonal challenges and recommend long-term fixes that prevent repeat issues.

Contact Us

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Frequently Asked Questions

Hear From Our Smiling Customers

Diane Voyles
10 hours ago
Very fast response time and Jonte kept me informed on his arrival. He also explained and answered questions regarding my need for a new furnace.
Holly Smith
22 hours ago
Terell was very helpful and got straight to work ! He was professional and courteous! He figured out the problem in a timely manner and quickly got our heat back up and running. We had very positive experience and appreciate Terell coming out on a Sunday evening. Just one more reason why we love RS Andrew’s!
Bill Christian
1 day ago
I had a ground fault circuit which would not reset after a fault. David replaced a bad outlet and it is fine now. He also performed a complimentary inspection on our electric panel.
Rje
2 days ago
Prompt and efficient service. Mr. Terrell Thomas was able to repair my AC unit , and advised me of the issues and how to avoid future issues.
James H Voyles III
2 days ago
RS Andrews has serviced my HVAC unit and keep it running at top performance for years. The pricing always appears to be pricier on one side of the value but the value has proved to be effective and operating at to performance. Thank you RS Andrews.
M Curtis
3 days ago
Arrived before I expected. Diagnosed problem quickly. Very knowledgeable and professional. Very pleased with service.
Blessings 7
3 days ago
Excellent and detailed work. Thanks for sending an expert!
Chuck Holmes
3 days ago
Amber did an excellent job and provided all the information I needed. She made the sale.
Michelle Hackbardt
3 days ago
Rich is very knowledgeable and professional. He always has an answer and a plan. Very happy. He gladly and easily coordinated with our other tradesman to work our complex issue.
John Armistead
3 days ago
Good communication, professional, Fast, on time. All of the above Outstanding
Georgia Girl
3 days ago
Technician did an excellent job diagnosing and fixing an electrical problem that had been misdiagnosed. Highly recommend RS Andrews.
Jim Taylor
3 days ago
The service technician was on time, professional, and efficient.
Theresa Mattioli
3 days ago
Nick did a great job! He let me know all he was doing and explained a few things to me! Appreciate it!
Peter Ellis
3 days ago
Michael Powell approached issues systematically, carefully analyzing symptoms and collaborating with me to identify causes. He had a knack for explaining complex technical concepts in simple, understandable terms. When he left, I felt more confident and better prepared to manage my system, having gained a clearer understanding of how it works through his cooperative and patient approach.
Jim Chastain
3 days ago
Brian spent a great deal of time researching my concern.
He was able to provide complete explanations for the problems discovered. He scheduled a satisfactory repair plan.
Jennifer Maxwell
4 days ago
* changing my review Nick was outstanding

After having a pretty bad experience with a previous RS Andrew’s tech (see below) I will say that working with Nick was refreshing. He kept me posted the entire time during the work process. He was extremely clear in his communication and apologetic for the behavior of the other tech (not something he needed to apologize for). He stayed to make sure that everything worked as it should prior to leaving and was extremely thoughtful and polite in the way he communicated to me and helped me arrive at a decision. I could not have asked for a better technician and am extremely grateful for his professionalism and his outstanding work.

Old review…
Second time I have had this issue despite having the service plan and having had spent nearly a grand when it was a supposed heat pump talking to panel issue and had to have whole new panel installed on a new HVAC system. Now that winter has come back around after my Winter Service my heat began running all the time. Today’s technician could not explain to me why when I set my heat on 65 it would continue to run even when it got to above 65. He thought he fixed it yet I alerted it to him that the system has once again reset once he had worked on the unit outside and was ready to walk out the door. I now am awaiting a call from RS Andrews for another technician (no 2nd tech fee at least) just an electric bill that is 3 times its normal rate and a house that keeps trying to heat and no clear explanation. Technician was extremely polite but concerned about service needs especially given what I have paid. However I came to learn that the technician did not note that someone needed to come back out. No one called me. I called and there are no notes. They can not get a hold of the technician after I called for the second time.
deseree robinson
4 days ago
Loren from RS Andrews was amazing. He was professional, provided great customer service and did not take long to fix multiple issues in my bathroom.

    Heater on the fritz? Frustrated with plumbing problems? R.S. Andrews is just a call away!