Nick H did a fantastic job. He came on a Friday afternoon in August and replaced the part that was ordered, eliminating the freon leak. He spent about 5 hours completing the job. He is very knowledgeable and professional and I was very impressed.

My technician James did an incredible job. I initially had a membership with a different company. (Assured Comfort) who came out to do maintenance but would check the drain connected to my AC, it clogged and flooded and ruin my ceiling. They sent two technicians in three days that couldn’t help me, prolonging the process of repairing my ceiling because there was still water inside my AC, and Duct that they failed to fix. So what did I do? I called RS Andrews. Our technician James responded out, made sure everything was clear and operable, documented everything correctly, and referred us to the department who’ll be out to make the repairs. James was very knowledgeable and they officially have a new customer. Might I add that they DO check drains during maintenance unlike other companies but I would definitely recommend RS Andrews.

Paul and his associate were able to fix a problem that several people had turned down as being “too hard to figure out” and “would take too much time”. So I was very pleased that they were able to find the problem and fix it! I would definitely hire them again and also would not hesitate to refer to others.

Pau had to reinstall our new toilet located on our home’s second floor. He has been to our home before and always installs correctly, efficiently and is very respectful of our homes hardwood floors and interior carpeting. We are always very, very satisfied with Pau for a professional repair or a new install!

Replaced condensate pump. Very friendly service

Blake was wonderful. Excellent service and he went above and beyond to explain and make sure I was comfortable with my purchase and new equipment.

My experience was great John did a great job!

James did a quick job finding our leak and correcting the issues. We are grateful to have someone who works with a high level of integrity. Thank you.

Terrell was absolutely fantastic. Really communicative, helpful, and friendly.

Thank you, Jonte, for providing me expert service today for my air conditioning system. I really valued such expert attention. I used another company that resulted in my paying for the extra service required during your seasonal maintenance.

Will Macon with RS Andrews was on time, professional and and very knowledgeable!

RS Andrews was amazing. Their front desk and dispatch had amazing communication and helped us out of a plumbing situation. Rich was the plumber that came over and he was very knowledgeable and helpful with everything. I would highly recommend them

Huge thank you to Terrell Thomas! After spending the day dealing with multiple issues, losing my AC was the last thing I needed. Terrell came out after hours, quickly diagnosed the problem, explained everything in a way I could understand, and got my AC running again. He never rushed the job and made sure everything was working before he left. Professional, knowledgeable, and courteous from start to finish. I highly recommend him and really appreciate the excellent service. Thank you again, Terrell!

5/5 Stars
Our AC went out, and Nick was absolutely fantastic. Not only did he diagnose and fix our current issue, but he also discovered several installation flaws from when the system was put in a few years ago. He spent several hours meticulously bringing our unit back up to proper condition—even resolving a long-standing airflow issue in our house that we’ve had to deal with for years. Nick was super smart, super nice, and extremely helpful. I can't recommend this company and Nick highly enough!

Good service. Nice man!

Calvin of RS Andrews was such a blessing to me as he serviced my AC unit for routine maintenance. His HVAC knowledge, customer service, expertise and professionalism was appreciated. RS Andrews (no relation) is my go-to HVAC company to maintain the HVAC system.

Robert provide excellent customer care this afternoon. I would give 10 stars if given the opportunity! Very pleased customer.

I use R.S. Andrew’s often for electrical and plumbing needs. I have a favorite technician in both areas and today I was visited by my favorite friendly plumber Johnathan Chapman! Not only is he SUPER informative and thorough, he’s the nicest person ever. I not only get my needs addressed when he comes but I always feel like I learn a thing or two!! LOL!!