How does an ejector pump work in a basement?

An ejector pump is designed to move wastewater from lower levels of a home, such as a basement, up to the main sewer or septic line. It collects wastewater in a basin and activates when the water reaches a certain level, pumping it out with enough force to overcome gravity. This makes it essential for basement bathrooms, laundry rooms, or any plumbing below the main sewer line.

What are the signs that my ejector pump is failing?

Warning signs include strange noises, frequent cycling, foul odors, or water backing up from drains. A failing ejector pump may also cause your basement plumbing fixtures to drain slowly or not at all. Ignoring these symptoms can lead to sewage backup and serious property damage.

How often should I have my ejector pump serviced?

It’s recommended to have your ejector pump professionally inspected at least once a year. Regular maintenance can help identify worn parts, clogs, or issues with the float switch before they cause failures. Routine service can extend the pump’s lifespan and keep your plumbing system running smoothly.

Can an ejector pump handle solid waste?

Yes, ejector pumps are specifically built to handle solid waste and sewage from toilets, unlike sump pumps, which only manage clean water. They are equipped with powerful motors and impellers that can break down and move waste efficiently. It’s important, however, to avoid flushing items that could clog or damage the system.

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If your home includes a basement bathroom, laundry area, or lower-level plumbing, an ejector pump plays a crucial role in keeping everything flowing properly. These specialized pumps help move wastewater uphill and away from fixtures that sit below your home’s main sewer line. But like any mechanical system, ejector pumps can fail without warning—putting your home at risk of messy backups and costly damage. At R.S. Andrews, we provide tailored ejector pump services in Atlanta to restore reliability to your plumbing system and peace of mind to your household.

Is Your Ejector Pump Showing These Symptoms? Call Us

Ejector pumps work hard behind the scenes, but when they start failing, the warning signs can be anything but subtle. If you notice any of the following issues, it may be time to call the professionals at R.S. Andrews:

Unusual noises: Loud grinding, rattling, or buzzing sounds could signal a motor issue or internal damage.
Foul odors: Persistent sewage smells coming from your basement or lower levels often point to a leaking or malfunctioning pump.
Slow drainage: If basement toilets, sinks, or laundry tubs are draining slowly, your ejector pump may not be moving wastewater effectively.
Frequent cycling: Pumps that turn on and off too often—or run continuously—may be struggling to keep up or have a faulty float switch.
Visible wastewater backups: Sewage pooling around floor drains or in basement fixtures is a red flag that your pump needs immediate attention.

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Our Ejector Pump Services in Atlanta

Ejector Pump Installation

Installing an ejector pump requires more than plumbing knowledge—it takes experience with grade levels, venting, and discharge routing. We ensure every installation meets code and is tailored to your home’s specific layout.

Ejector Pump Replacement

If your existing pump is outdated or beyond repair, we’ll help you select and install a modern, efficient replacement. Our goal is long-term performance with minimal maintenance required.

Ejector Pump Repairs

From clogged discharge lines to faulty switches and burned-out motors, we diagnose and resolve all types of issues fast. Our repairs are backed by quality parts and tested thoroughly before we leave.

Routine Maintenance

Keep your ejector pump in peak condition with scheduled inspections and tune-ups. Our maintenance service helps prevent surprise breakdowns and extends the lifespan of your equipment.

Why Homeowners in the Atlanta Area Choose Us for Ejector Pump Services

We’re not just solving plumbing problems—we’re restoring comfort and safety in your home. Atlanta homeowners trust R.S. Andrews for ejector pump services because we combine technical know-how with customer-first values.

Customized setup guidance: We take the time to evaluate your home’s drainage needs and recommend the best ejector pump setup—not just the most expensive one.
Fast service with full transparency: Our team communicates clearly about timelines, costs, and service expectations so you’re never caught off guard.
Built-in backup options: We can install secondary pumps or battery backups during service to protect your home during power outages or pump failure.
Expertise with basement and below-grade plumbing: Our team understands the unique challenges of below-grade sewage management and brings tailored solutions to each job.
Minimal disruption during service: We plan every repair, install, or replacement to reduce household disruption, maintaining a clean, quiet workspace from start to finish.

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Hear From Our Smiling Customers

Rated 4.9 Stars Out of 8294 Reviews

Ken M

4 days ago

This is only for the sales phase as I have not had asystem replaced yet.

Mark Thompson

4 days ago

My 87 year old mom’s 23 year old AC went out on a 95 degree day. I called RS Andrews at 7 AM. Repairman was onsite by lunchtime. The system was beyond repair. Sales rep was onsite before 5 PM. New Lenox system purchased by 6 PM. Installers and electrician onsite the next morning and project complete before 1 PM. Just WOW! Thanks RS Andrews.

Michaela Sheppard

4 days ago

First time using RS Andrews and Pau Sum was absolutely wonderful! He was extremely informative, sent pictures and videos of his work, and tested everything before leaving to make sure it was working properly with no leaks. I will be using them much more in the future!

Kara B.

4 days ago

David Stitt and his team did a great job today figuring out what was going on in our home with some complicated plumbing issues. Many other plumbers could not figure it out. Very knowledgeable and friendly. Thanks!

Debi Klang

5 days ago

Upon coming home from a short trip on a Sunday we discovered that our AC was down. RS Andrews was able to send out a technician by mid-day Monday (during a heat wave). Anthony French was able to troubleshoot the problem and make the repair onsite. He was very pleasant, efficient & professional, and answered my many questions. He took the necessary time to help me understand the repair proposed and costs involved. Excellent job!

JUANITA TIBBS

1 week ago

RS Andrews keeps my home systems working...waking up and finding a large pool of water on your kitchen floor can be frustrating! However, I called RS Andrews and they had an opening at that time...James Mays arrived 45 mins later replaced a faulty faucet and within the hour everything was back up and running smoothly! Thank you RSAndrews/Mr. Mays!

Guy Cassingham

1 week ago

Excellent service from technician Waqas. Punctual, courteous, knowledgeable, patient and thorough. Everything you’d want! Completely satisfied! Plumber Zeke has been here twice. A third and possibly fourth visit are expected. First was an emergency response to a leak- he determined that the issue was HVAC rather than plumbing. For today’s visit he removed the water heater-necessary so that the HVAC installation team can put in a new system tomorrow. As before he was friendly, knowledgeable, efficient and effective. He made it look easy. Having assisted with this unit’s installation I’m fully aware that it’s far, far from easy. I expect that the subsequent new water heater installation will be of equally high caliber.

Guy Cassingham

2 weeks ago

Excellent service from technician Waqas. Punctual, courteous, knowledgeable, patient and thorough. Everything you’d want! Completely satisfied!

Camelia Minoiu

2 weeks ago

Great experience having the HVAC unit replaced in my condo. Max was very professional, from start to finish he kept me informed about each step, tested the unit thoroughly, and did a great job. Amber from sales was great as well, explaining the options and making the process super easy and efficient. Highly recommend.

C L

2 weeks ago

Jonathan presented himself professionally and demonstrated superior knowledge when troubleshooting my HVAC system. He was able to diagnose blow handler and thermostat issues in record time. I highly recommend Jonathan and R.S. Andrews!

PD WoodWerkz

2 weeks ago

I contacted RD Andrews to inquire about getting the attic above my garage insulated. Terry Taylor was assigned and he come to my place and gave me a very thorough opinion of the need and what I might consider. By the time he was ready to leave, I had decided that I would definitely move forward with the work as we discussed. I was pleasantly surprised to learn that the work could be done the following day and that Terry would be the installer. As promised, the next day Terry and his associate arrived when promised and within 2.5 hours, the work and all associated cleanup was complete. He provided me with photos of the "before and after". Terrific work! I am very happy with all that was done. You can bet that future need will be offered to RS Andrews. The photos are before and after.

Thad Haines

2 weeks ago

I would highly recommend RS Andrews. I've used them in the past, but it had been a while. I needed a quote for something, and Loren Palmer came out and did a fantastic job. He was on time, early even, polite, professional, he came in and looked at what we needed done, and gave a quote on the spot, which was very competitive. They had great communication, highly recommend.

Gillian Madden

3 weeks ago

Ivan came out this afternoon and took care of our AC unit. This is our second time having Ivan in our home. He is very knowledgeable, personable and professional. Thanks RS Andrew!

Henry Jackson

3 weeks ago

I had the pleasure of working with Jonathan Balom from RS Andrews when I encountered an issue with my air conditioner. From the moment he arrived, Jonathan demonstrated the utmost professionalism—he was punctual, polite, and incredibly efficient in diagnosing the problem. While the final recommendation was to replace my unit—an unexpected and potentially overwhelming outcome—Jonathan handled the situation with compassion and care. He gave me a moment to process the news and then took the time to thoroughly walk me through all of my options. What impressed me most was how clearly and simply he explained everything. He avoided technical jargon and made sure I understood why a replacement was the best course of action. Jonathan’s expertise, patience, and respectful demeanor made a difficult situation much easier to manage. I’m truly grateful for his help and highly recommend both him and RS Andrews to anyone in need of HVAC services.

Linda P.

3 weeks ago

Kwame Kilgore was a wonderful technician. He was pleasant, polite and kept us well informed about the work he was doing clearly and often. Earlier this year we had RS Andrews install a new water heater and after Kwame came to our home this time for the air conditioning repair we knew then using RS Andrews was the right choice for us. We will be your customer for as long as we own our home. 5 STARS!

Mike Patterson

3 weeks ago

Trevon arrived in a timely manner. He went straight to work and identified the problem. He showed me what needed to be fixed and took care of the problem. I will definitely use them again.

Richard Thorne

4 weeks ago

Had a couple of small punch list items from a Home Inspection we needed to complete before Closing. Contacted R S Andrews on phone and their Call Center (Alison) was so helpful. Set an appointment for the next morning Received a super nice call (Ashley), first thing, to check all was still okay for the Electrician to come. Electrician arrived on time (Travon Jackson). He was extremely professional and friendly. Provided a quote for all work, and as it was acceptable, he did the work right away. In and out in 30 mins. A great experience and one I would recommend to people looking for fast, efficient, professional service for any electrical job. Travon had a ceiling fan replacement and a bathroom fan to fit later that day to give an idea of the breadth of jobs they are able to accommodate.

William Howard

4 weeks ago

I have always trusted RS Andrews. Their technicians have always been good to us.