How does an ejector pump work in a basement?

An ejector pump is designed to move wastewater from lower levels of a home, such as a basement, up to the main sewer or septic line. It collects wastewater in a basin and activates when the water reaches a certain level, pumping it out with enough force to overcome gravity. This makes it essential for basement bathrooms, laundry rooms, or any plumbing below the main sewer line.

What are the signs that my ejector pump is failing?

Warning signs include strange noises, frequent cycling, foul odors, or water backing up from drains. A failing ejector pump may also cause your basement plumbing fixtures to drain slowly or not at all. Ignoring these symptoms can lead to sewage backup and serious property damage.

How often should I have my ejector pump serviced?

It’s recommended to have your ejector pump professionally inspected at least once a year. Regular maintenance can help identify worn parts, clogs, or issues with the float switch before they cause failures. Routine service can extend the pump’s lifespan and keep your plumbing system running smoothly.

Can an ejector pump handle solid waste?

Yes, ejector pumps are specifically built to handle solid waste and sewage from toilets, unlike sump pumps, which only manage clean water. They are equipped with powerful motors and impellers that can break down and move waste efficiently. It’s important, however, to avoid flushing items that could clog or damage the system.

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If your home includes a basement bathroom, laundry area, or lower-level plumbing, an ejector pump plays a crucial role in keeping everything flowing properly. These specialized pumps help move wastewater uphill and away from fixtures that sit below your home’s main sewer line. But like any mechanical system, ejector pumps can fail without warning—putting your home at risk of messy backups and costly damage. At R.S. Andrews, we provide tailored ejector pump services in Atlanta to restore reliability to your plumbing system and peace of mind to your household.

Is Your Ejector Pump Showing These Symptoms? Call Us

Ejector pumps work hard behind the scenes, but when they start failing, the warning signs can be anything but subtle. If you notice any of the following issues, it may be time to call the professionals at R.S. Andrews:

Unusual noises: Loud grinding, rattling, or buzzing sounds could signal a motor issue or internal damage.
Foul odors: Persistent sewage smells coming from your basement or lower levels often point to a leaking or malfunctioning pump.
Slow drainage: If basement toilets, sinks, or laundry tubs are draining slowly, your ejector pump may not be moving wastewater effectively.
Frequent cycling: Pumps that turn on and off too often—or run continuously—may be struggling to keep up or have a faulty float switch.
Visible wastewater backups: Sewage pooling around floor drains or in basement fixtures is a red flag that your pump needs immediate attention.

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Our Ejector Pump Services in Atlanta

Ejector Pump Installation

Installing an ejector pump requires more than plumbing knowledge—it takes experience with grade levels, venting, and discharge routing. We ensure every installation meets code and is tailored to your home’s specific layout.

Ejector Pump Replacement

If your existing pump is outdated or beyond repair, we’ll help you select and install a modern, efficient replacement. Our goal is long-term performance with minimal maintenance required.

Ejector Pump Repairs

From clogged discharge lines to faulty switches and burned-out motors, we diagnose and resolve all types of issues fast. Our repairs are backed by quality parts and tested thoroughly before we leave.

Routine Maintenance

Keep your ejector pump in peak condition with scheduled inspections and tune-ups. Our maintenance service helps prevent surprise breakdowns and extends the lifespan of your equipment.

Why Homeowners in the Atlanta Area Choose Us for Ejector Pump Services

We’re not just solving plumbing problems—we’re restoring comfort and safety in your home. Atlanta homeowners trust R.S. Andrews for ejector pump services because we combine technical know-how with customer-first values.

Customized setup guidance: We take the time to evaluate your home’s drainage needs and recommend the best ejector pump setup—not just the most expensive one.
Fast service with full transparency: Our team communicates clearly about timelines, costs, and service expectations so you’re never caught off guard.
Built-in backup options: We can install secondary pumps or battery backups during service to protect your home during power outages or pump failure.
Expertise with basement and below-grade plumbing: Our team understands the unique challenges of below-grade sewage management and brings tailored solutions to each job.
Minimal disruption during service: We plan every repair, install, or replacement to reduce household disruption, maintaining a clean, quiet workspace from start to finish.

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Hear From Our Smiling Customers

Rated 4.9 Stars Out of 8315 Reviews

Addae Akono

3 days ago

RS Andrews sent their HVAC Technician Jonathan Balom who did an amazing job of serving our A/C unit that was blowing hot air on short notice. He replaced the worn out capacitor with a new one, so we didn't have to replace our old A/C unit. RS Andrews is a trustworthy company that I would recommend for Heating, Cooling, Plumbing and Electrical issues. Thank God I heard about these guys from the radio ads because what they say delivering smiles is true. They definitely delivered a smile for us.

Michael Rogers

4 days ago

Mohamed Boussfel did an excellent job. He found the water leak in less than 5 minutes.

Judy Lawing

7 days ago

RS Andrews has surpassed all my expectations for quality work, experienced team members, and prompt attention to my requests. Amber Magnus, my sales rep, was personable, efficient, and professional. She took the time to answer all my questions and to help me understand what work needed to be done to install a new HVAC and why. The installation crew was just as knowledgeable, personable, and worked together efficiently, with great attention to protecting my home. I commend this company for their focus on customer service. It is becoming more and more rare in today's environment.

Kristen Vincent

7 days ago

Excellent! Jose was our technician and he was GREAT. Very personable, knowledgeable, and hardworking. It was clear he knew exactly what he was doing. His assistant, Justin, was also great. They replaced the booster fan and other piping in our laundry room. They left the laundry room very clean and then took time to answer our questions and review their work. Highly recommend.

Saadia Gooding

1 week ago

Since the first day I contacted RS Andrews, the service has been top notch! From the attentiveness of the customer service person responding to the calls, to Thomas who came out for the repairs. Thomas was such a breath of fresh air! He was kind, knowledgeable, informative and did an absolutely amazing job identifying where the plumbing issue came from, to the actual repair. I was bracing for an astronomical price, but GOD!! Thank you RS Andrews for who you are and how you care for your customer base🙏🏽.

Julie Hallford

1 week ago

My technician Jerald was professional, knowledgeable and expedient with my project.

Wallace Tucker

1 week ago

Paul Creel is a great representative of your company. Paul did a repair of the main water line coming into my residence. He explained the work process and provided me with an estimate. The work was completed in a timely and professional manner. I am very satisfied with the work and clean up of the area. I will recommend your company to friends and family. WT 8/14/2025

Lakesha Simmons

1 week ago

My home is 15months old. Built May 2024. I had issues with my air beginning June 2025. All maintenance was up to date. Called the original company that installed my HVAC system. 5 visits later still wasn’t fixed. They just kept “trying” things. My system froze again this time causing a water leak. Terrell T came out and asked questions and did adequate troubleshooting and within 30 minutes my air was cooling. He even followed up with me to make sure we were still good! Will definitely use them again.

Mr Heath

2 weeks ago

Called out RS Andrews to get a plumber to diagnose my leaking Kitchen sink. Robert H came by and did an awesome job. He explained everything that was going on, was very knowledgeable, verified the water pressure at the PRV and recommended everything needed to get me back up and running. Thanks for the service!

Nataly Leal

2 weeks ago

Terrell did a great at explaining what needed to be done.

Mark G

2 weeks ago

Loren did excellent work. Diagnosed plumbing issue quickly, and completed job in a timely manner.

Bob farmer

2 weeks ago

These guys are great! I have had 2 issues with HVAC and plumbing in the last month. Both times, they delivered and explained everything. Highly recommend them.

Robert Jean-Enard

3 weeks ago

I had a fantastic experience with Max Borrelli for the installation of my home EV charger. From the start, he was professional, punctual, and clearly knowledgeable. He walked me through the process, answered all my questions, and made sure everything was up to code. The installation was done efficiently, neatly, and with great attention to detail. It works perfectly, and I couldn’t be happier. Highly recommend to anyone needing electrical work, especially for EV setups!

cora benamy

3 weeks ago

Teyon was great! He explained everything to me in a nice break down and I really felt like he knew his stuff.

Jay Dee

3 weeks ago

Fast same-day service on a Saturday. Luckily turned out to be a minor AC issue but Drew fixed the problem right away. Will be using RS again.

Liston Dooley

3 weeks ago

Kwame Kilgore worked on my AC unit on 8/1/25 and found the problem immediately, I was very pleased with his performance, he was very professional and explained his action as he goes along. I would recommend him to all my associates, he is an ambassador for RS ANDREWS,I was very pleased.

Steve H

3 weeks ago

This was our first experience with RS Andrews, and it was positive across the board. Scheduling was easy, communication was perfect, and the work done was top-notch, The tech (Terry Winfrey) arrived when promised and he obviously knew what he was doing. He found a 44-year-old A/C unit with several issues and repaired them all. Plus, he is a nice person who was easy to talk with. I am very pleased with my interaction with R.S. Andrews would use them again and recommend them highly to anyone. We just had another visit from R.S. Andrews, and it was yet again a very positive encounter. The tech, Calvin Russell, showed up on time and fully prepared for the job. Mr. Russell was friendly, professional and easy to talk to. He performed all needed work with skill and expertise. Especially remarkable was that he did not at all mind answering any questions and explained technical details in an easily understood manner. As a homeowner, I really appreciated that. Calvin Russell is an outstanding representative for R.S. Andrews, and we would not hesitate to have him work on our HVAC again.