Water Heater Repair in Metro Atlanta

In the Business of Delivering Smiles Since 1968
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Expires: May 31, 2026

Reliable hot water is a requirement for any functional Georgia household, especially when dealing with the high humidity and varying seasonal temperatures of the Southeast. Since 1968, R.S. Andrews has served as the first point of contact for homeowners from Marietta to Decatur when plumbing systems fail. 

The Metro Atlanta water supply often carries specific mineral profiles and red clay sediment that settles at the base of your tank. This accumulation leads to premature heating element burnout and restricted flow. We understand the specific plumbing codes of Fulton, DeKalb, and Gwinnett counties to ensure your system remains safe and compliant with local regulations.

 

System Failure Symptoms to Watch For

Identifying a failing water heater early can prevent water damage and high utility bills in your home. If you notice any of these symptoms, your system likely requires a professional inspection:

  • Fluctuating Water Temperatures: You experience sudden bursts of cold water during standard usage.
  • Discolored Water: Rusty or brownish water flows from your hot water taps.
  • Storage Tank Noises: Unusual popping or rumbling sounds come from the tank during a heating cycle.
  • Standing Water: You see visible moisture or pooling around the base of the unit.
  • Limited Capacity: Your hot water volume runs out significantly faster than usual.
  • Foul Odors: Persistent metallic or sulfur smells in the water.
  • Unit Age: Your system is exceeding ten to twelve years of service.

Diagnostic and Repair Process

Our technicians diagnose the mechanical failures common to Georgia homes, such as corroded dip tubes and failing thermocouple sensors. In many Metro Atlanta neighborhoods, high water pressure from municipal lines can stress your thermal expansion tank. This often leads to leaks at the pressure relief valve.

We recalibrate your burner assembly or replace electric heating elements that have been encrusted with calcium. If your pilot light won’t stay lit or you only receive lukewarm water, our team arrives with the specialized diagnostic tools to find the gas-flow bottleneck immediately. We stock common parts on our service vehicles to complete most repairs in a single visit to minimize downtime for your household.

Preventive Maintenance Benefits

Regular maintenance is the most effective way to extend the lifespan of your water heater and protect your investment. We provide flushing services to remove the heavy mineral deposits that settle at the bottom of the tank and reduce heating efficiency.

Our plumbers also inspect the sacrificial anode rod. This component is designed to attract corrosive elements and protect the internal tank lining from rust. By scheduling annual maintenance through the Smiley Advantage Plan, you can avoid the sudden need for water heater repair Atlanta homeowners often face during peak demand periods. This proactive approach identifies minor hairline cracks or valve leaks before they become catastrophic floods in your basement or utility closet.

We also offer water filtration services that can help reduce the amount of minerals passing through your home plumbing system. This places less burden on your water heater and can help prolong its functionality. 

System Replacement and Selection

If your current unit is beyond repair or has become inefficient, we provide water heater installation Atlanta services for all major brands. We help you choose between traditional storage tanks and modern tankless water heaters based on your household’s specific water usage and peak demand.

Our team handles the entire replacement process, including the removal of the old unit and ensuring all new gas or electric connections meet Metro Atlanta plumbing regulations. We calibrate the thermostat and test the temperature and pressure relief valves to confirm the new system operates at maximum efficiency. This ensures your new unit provides a consistent supply of hot water while keeping your monthly energy costs as low as possible.

Hot Water Convenience System Installation

Improve comfort and convenience in your home or workplace with modern hot water solutions. We install hot water recirculation pumps that deliver hot water faster to every tap, reducing wait times and preventing water waste, which is an ideal upgrade for larger homes or busy households. 

For added kitchen convenience, we also install compact instant hot water dispensers that provide near-boiling water on demand for drinks and quick meals. Each system is installed with reliable components, proper filtration where needed, and built-in safety features to ensure efficient and dependable performance.

Tankless Water Heater Services 

Beyond traditional tank systems found in many homes across Metro Atlanta, our team also provides repairs, installations, maintenance and replacements for tankless water heater systems. Depending on your home’s plumbing system and your water usage habits, upgrading to a tankless water heater may be the right solution. 

These may be reasons to decide to upgrade to a tankless water heater: 

  • High Hot Water Usage: Tankless systems heat water on demand, making them a great option for homes where multiple showers, appliances, or fixtures may run at the same time.
  • Need To Improve Energy Efficiency:  Because they only heat water when it’s needed, tankless units can help reduce energy consumption compared to traditional storage tanks.
  • Need More Space: Tankless systems are compact and wall-mounted, making them ideal for utility rooms, basements, or tighter installation areas.
  • Long-Term Upgrade: Tankless systems often last longer than traditional tank water heaters and can provide reliable performance for many years with proper maintenance.
  • More Consistent Hot Water: With the right system size and professional installation, tankless units can provide a steady supply of hot water without waiting for a tank to refill.

Call R.S. Andrews today to ask about a tankless hot water heater. We will guide you through the process, selecting the best model for your home, and provide you with a transparent estimate to help you decide if it is right for you. 

 

Schedule today! We’re ready to deliver expert service and a smile to your door.

Why Choose R.S. Andrews?

  • Smiley Advantage Plan: Members receive priority scheduling and exclusive discounts on all plumbing services.
  • Certified Technicians: Our team undergoes rigorous training and background checks to ensure high service standards.
  • 24/7 Emergency Service: We remain on call every day of the year to handle burst tanks and major leaks.
  • Local Experience: We have served Georgia since 1968 and understand the specific plumbing challenges of local infrastructure.
  • Financing Options: We offer flexible payment plans to help manage the costs of unexpected system replacements.
  • No-pressure Consultations: We educate and guide, but the final decision is always yours.

Schedule your service online today to restore hot water to your Atlanta home.

 

Contact Us

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Frequently Asked Questions

Hear From Our Smiling Customers

Jennifer Boyanton
24 hours ago
I cannot say enough good things about Max! He made sure I understood what was happening at every turn and was up front about details. I was very comfortable having him work in my home and am so pleased with the job he did. I highly recommend Max!
Louis Ross
1 day ago
The technician was on time, professional, and knowledgeable as to which direction to go in to quickly resolve my issue.
Louis Fernandez
1 day ago
David is always very professional! David Rosati was very professional and checked out our new heat pump. He added vibration dampers to help with the noise the system was making and then proceeded to make sure it was working well. This was very much appreciated as we have been experiencing temperatures as low a 8 degrees. I'm always happy when David comes to service our HVAC. Terrell Thomas was very thorough and professional. i was very pleased with his service. He checked out both heat pumps and the three zones in my house and assured me all was working properly, a necessity with 24 degree weather. Both David Rosati and Amber Magnus were exceptional! Amber Magnus was very professional and quite helpful and knowledgeable! David was very thorough and did a great job as usual for R.S. Andrews employees. David explained everything he was doing and I enjoyed the time he spent explaining everything. Terrell did a great job and explained all he was doing and why the capacitor needed to be replaced. i was very happy with him. Nick Husley did a very thorough job. He was prompt, friendly, and answered all questions wel. Nikia was very thorough in checking out the AC system. I feel he was extremely honest in pointing out future repairs that may be needed. Nakia again was very thorough checking out the heating system. Ivan Medina was prompt and thorough in maintaining the AC system. He explained what he was doing and why some part needed to be replaced. He showed me the readings of the failing parts and the readings on the replacement parts.
Andy Herron
1 day ago
In time and gave us options to consider.
Roger Williams
1 day ago
Another RS ANDREWS win, or as the kids say a W. From the minute I meet Rich he was professional and respectful. He immediately assessed the problem and solved it immediately. During his work he educated me as to the problem and the fix and what look for in the future. He was very attentive, professional. Great guy. Great job.
Janice Taylor
1 day ago
This experience was wonderful. My estimate and replacement of broken hot water heater were done on the same day. The polite, professional and respectful installer, Loren Palmer, was on time and ready to replace the hot water heater that had flooded my basement the day before. Another RS Andrews installer, Aidan showed up almost immediately with the new tank. The old tank was removed, the new tank installed, the basement was wet vacuumed, and the area was left clean. With Loren Palmer's assistance I was approved for financing within 30 minutes. Loren Palmer, with the assistance of Aidan, went above and beyond what I ever expected. Thank you so much!
Alexandra Sampson
1 day ago
Teyon did an awesome job explaining the issue and the findings. He answered the questions I had. He was courteous and professional. My system is up and running.
Leonard Boss
1 day ago
Jonte was great. Took care of the issue quickly. Diagnosed the issue, explained what he was going to do and took care of it quickly.Extremely knowledgeable and efficient. Very professional and courteous. Really did a great job.
Naif Subh
2 days ago
Great company, and have the best trained and experienced technician in the Atlanta area. I have used RS Andrews the last 20 years with great satisfaction, I highly recommend them.
Kyle Stone
2 days ago
Nick is super knowledgeable and clearly very good at what he does!
T Wilder
2 days ago
Kyle was great! On-time (actually early), is very knowledgeable, and kind! I appreciate his insight!
Amy Ketcham Hwang
2 days ago
Prompt, polite, excellent service. James explained everything he was doing. He was also helpful and proactive in assessing any future plumbing needs for our home. I would highly recommend his service!
AL BAKER
2 days ago
I had a problem with my bathroom sink water line and Chris came in and got my problem resolved with no issues and no surprises.
H Williams
2 days ago
Devonte was polite and friendly. Upon arrival, he took the time to explain what he was going to do and answered my questions. He seemed very knowledgeable about what he was doing.
Kristin Bradford
2 days ago
Chris Melton always does a great job whenever he comes to our house.
Dan Strousberg
2 days ago
Today (6/11/2026 CHRIS MELTON was Professional and Kind! Chris is a FANTASTIC Technician and is always “willing to go the extra mile “to make sure the Customer is completely Satisfied. He did an Excellent Job and explained the service performed. RS Andrews always does a Great Job. Job Well Done by All…. Fantastic "Team" and GREAT Service! They supplied the Best Heating and Air System our family has ever had. It is the most efficient AC product and saves us a lot of $$$! Their technicians are honest and know their products! Job well done by the RS Andrews team. CHRIS MELTON was Very Professional,Kind and Explained the Service he performed. Job Well Done Chris Melton and Associate came to replace my Thermostat and were Very Professional and Caring! Job Well Done Dan ****************************************** Today (12/9/21)Josh Smith came out to do our “routine”maintenance. Josh was “Outstanding”! He was Very Professional,Kind and Caring. Josh spent a great deal of time to make sure our “system” worked properly. Before leaving he explained the Service and Results of our inspection. RS Andrews has always provided great Service and Professionalism! FANTASTIC Quality Service by Josh and RS Andrews! Job Well Done, Dan.S Today 6/2922022 Josh Smith (Tech) came out for our Summer Maintenance and as usual did a “FANTASTIC job!” He is Always so Professional and Kind. Josh Always Explains the work being performed and the Results. Josh and RS Andrews are the Very Best in the Business! Job Well Done, DS 1/10/23 Josh Smith. /RS Andrews were Fantastic,Professional and Kind! Job Well Done Today Chris Melton came to do our A/C Seasonal Maintenance. He was Very Professional and Patient. Chris explained everything that he did to check our System. He is VERY Thorough! Great Service…Job Well Done Dan.S
Eileen Cargell
3 days ago
Kwami arrived on time, was professional and friendly.
Joshua Davis
4 days ago
First time using RS Andrews. Nick did a great job diagnosing the problem and installing a new thermostat!

    Heater on the fritz? Frustrated with plumbing problems? R.S. Andrews is just a call away!