Water Heater Repair in Metro Atlanta

In the Business of Delivering Smiles Since 1968
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Reliable hot water is a requirement for any functional Georgia household, especially when dealing with the high humidity and varying seasonal temperatures of the Southeast. Since 1968, R.S. Andrews has served as the first point of contact for homeowners from Marietta to Decatur when plumbing systems fail. 

The Metro Atlanta water supply often carries specific mineral profiles and red clay sediment that settles at the base of your tank. This accumulation leads to premature heating element burnout and restricted flow. We understand the specific plumbing codes of Fulton, DeKalb, and Gwinnett counties to ensure your system remains safe and compliant with local regulations.

 

System Failure Symptoms to Watch For

Identifying a failing water heater early can prevent water damage and high utility bills in your home. If you notice any of these symptoms, your system likely requires a professional inspection:

  • Fluctuating Water Temperatures: You experience sudden bursts of cold water during standard usage.
  • Discolored Water: Rusty or brownish water flows from your hot water taps.
  • Storage Tank Noises: Unusual popping or rumbling sounds come from the tank during a heating cycle.
  • Standing Water: You see visible moisture or pooling around the base of the unit.
  • Limited Capacity: Your hot water volume runs out significantly faster than usual.
  • Foul Odors: Persistent metallic or sulfur smells in the water.
  • Unit Age: Your system is exceeding ten to twelve years of service.

Diagnostic and Repair Process

Our technicians diagnose the mechanical failures common to Georgia homes, such as corroded dip tubes and failing thermocouple sensors. In many Metro Atlanta neighborhoods, high water pressure from municipal lines can stress your thermal expansion tank. This often leads to leaks at the pressure relief valve.

We recalibrate your burner assembly or replace electric heating elements that have been encrusted with calcium. If your pilot light won’t stay lit or you only receive lukewarm water, our team arrives with the specialized diagnostic tools to find the gas-flow bottleneck immediately. We stock common parts on our service vehicles to complete most repairs in a single visit to minimize downtime for your household.

Preventive Maintenance Benefits

Regular maintenance is the most effective way to extend the lifespan of your water heater and protect your investment. We provide flushing services to remove the heavy mineral deposits that settle at the bottom of the tank and reduce heating efficiency.

Our plumbers also inspect the sacrificial anode rod. This component is designed to attract corrosive elements and protect the internal tank lining from rust. By scheduling annual maintenance through the Smiley Advantage Plan, you can avoid the sudden need for water heater repair Atlanta homeowners often face during peak demand periods. This proactive approach identifies minor hairline cracks or valve leaks before they become catastrophic floods in your basement or utility closet.

We also offer water filtration services that can help reduce the amount of minerals passing through your home plumbing system. This places less burden on your water heater and can help prolong its functionality. 

System Replacement and Selection

If your current unit is beyond repair or has become inefficient, we provide water heater installation Atlanta services for all major brands. We help you choose between traditional storage tanks and modern tankless water heaters based on your household’s specific water usage and peak demand.

Our team handles the entire replacement process, including the removal of the old unit and ensuring all new gas or electric connections meet Metro Atlanta plumbing regulations. We calibrate the thermostat and test the temperature and pressure relief valves to confirm the new system operates at maximum efficiency. This ensures your new unit provides a consistent supply of hot water while keeping your monthly energy costs as low as possible.

Hot Water Convenience System Installation

Improve comfort and convenience in your home or workplace with modern hot water solutions. We install hot water recirculation pumps that deliver hot water faster to every tap, reducing wait times and preventing water waste, which is an ideal upgrade for larger homes or busy households. 

For added kitchen convenience, we also install compact instant hot water dispensers that provide near-boiling water on demand for drinks and quick meals. Each system is installed with reliable components, proper filtration where needed, and built-in safety features to ensure efficient and dependable performance.

Tankless Water Heater Services 

Beyond traditional tank systems found in many homes across Metro Atlanta, our team also provides repairs, installations, maintenance and replacements for tankless water heater systems. Depending on your home’s plumbing system and your water usage habits, upgrading to a tankless water heater may be the right solution. 

These may be reasons to decide to upgrade to a tankless water heater: 

  • High Hot Water Usage: Tankless systems heat water on demand, making them a great option for homes where multiple showers, appliances, or fixtures may run at the same time.
  • Need To Improve Energy Efficiency:  Because they only heat water when it’s needed, tankless units can help reduce energy consumption compared to traditional storage tanks.
  • Need More Space: Tankless systems are compact and wall-mounted, making them ideal for utility rooms, basements, or tighter installation areas.
  • Long-Term Upgrade: Tankless systems often last longer than traditional tank water heaters and can provide reliable performance for many years with proper maintenance.
  • More Consistent Hot Water: With the right system size and professional installation, tankless units can provide a steady supply of hot water without waiting for a tank to refill.

Call R.S. Andrews today to ask about a tankless hot water heater. We will guide you through the process, selecting the best model for your home, and provide you with a transparent estimate to help you decide if it is right for you. 

 

Schedule today! We’re ready to deliver expert service and a smile to your door.

Why Choose R.S. Andrews?

  • Smiley Advantage Plan: Members receive priority scheduling and exclusive discounts on all plumbing services.
  • Certified Technicians: Our team undergoes rigorous training and background checks to ensure high service standards.
  • 24/7 Emergency Service: We remain on call every day of the year to handle burst tanks and major leaks.
  • Local Experience: We have served Georgia since 1968 and understand the specific plumbing challenges of local infrastructure.
  • Financing Options: We offer flexible payment plans to help manage the costs of unexpected system replacements.
  • No-pressure Consultations: We educate and guide, but the final decision is always yours.

Schedule your service online today to restore hot water to your Atlanta home.

 

Contact Us

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Frequently Asked Questions

Hear From Our Smiling Customers

Angelique Wiliams
23 hours ago
Lionel is customer focused, skilled, and attentive. He was even patient with my puppy that kept yapping at him.
Tom Cutilletta
23 hours ago
Service technition was thoroughy and explained his services.
Susan Jones
2 days ago
Amber was AWESOME. My furnace and a/c are being replaced. Amber showed up and she made this process easier...Every business out there could only hope for an Amber..THANK YOU and GOD BLESS YOU...Now, let me tell you, my service man James was amazing. I had no doubt when he left that everything was perfect. James went above and beyond all my expectations. He is truly a jewel for RS Andrews..I will only use this company. They are the best. Well, here we go again...absolutely fantastic work done on replacing a water pipe in my home. Brian Turner, you are exceptional. Thank you R.S.Andrews for prompt great work at reasonable prices. I highly recommend this company to everyone. God Bless and Happy New Year...
Angella Ricketts
2 days ago
He was very informative, knowledgeable, patient and kind.
Wayman Benford
2 days ago
Professional, courteous, and knowledgeable. Completed work within stated time.
Angela B
2 days ago
James was awesome, professional and kind! He was very patient and explained everything that he was doing and gave me tips to keep my pipes running well!
Kerry Woodfield
2 days ago
Xaviar was perfect. He caught a simple error made by the previous RS Andrews tech Now all my HVAC systems are working fine.
Ngina Bolton
2 days ago
Jonte was very knowledgeable and helpful. Let us know our options.
Cathryn Horner
2 days ago
Mohammed was polite, professional, and nice. The work was fantastic and well done. I will always call this company for any need to can assist with. When you find someone who you can depend on, has qualified techs, and is responsive, you stick with them. FYI - spring check of HVAC and clean8ng of coils. Thanks, Mohammed!
David
2 days ago
Courteous and answer all my questions. Friendly person and cleaned up after himself
Pete Massaro
2 days ago
Nick always does a great job. He finds the problem, explains the issue, and identifies the best solution.
Bettina Baldwin
2 days ago
👍Received my yearly spring inspection by tech. Keyshawn. He was very friendly and professional. He did a thorough inspection/maintenance of my HVAC system & outdoor unit.🙂
Valentina Daughtry
2 days ago
Will came in ready to sit down with me ready to discuss options for giving me quotes on a new HVAC unit. Unfortunately life happened and I was unable to proceed with getting a quote. He was very understanding. Advised me when I was ready to give him a call and he can reschedule. I thank hum for being so kind and understanding. No pressure.
Steve Cesari
2 days ago
Chris went above and beyond with our service call. He was on time, thorough with his inspection and gave me great feedback as to how to keep my system in good working condition. Thank you Chris. I will request you for all future service calls with RS Andrews
Keith Fuller
2 days ago
David did an excellent job he accessed the situation and figured out the problem explained the issue and was able to solve the problem in a timely efficient manor. I will Definitely request David again if I need Electrical work done on my house. Thank You David.
robin alexander
2 days ago
My technician, Oden Diaz Jr, was prompt & courteous. He explained in detail what needed to be fixed. He made some suggestions For potential upgrades, without applying pressure. I Will definitely use RS Andrews again.
Jody Pierce
2 days ago
Brian Turner, technician, and his assistant did an excellent job of diagnosing a gas leak at my water heater and redesigning a more efficient setup and replacing the water heater. It was a huge all day job and they worked tirelessly to make sure things were improved and safe. He was excellent at explaining every step and the reason for the changes. He also repaired other small issues in tub and outdoor faucets.
Lisa Radden
2 days ago
Charlie was very professional and fixed the problem right off the bat. Thank you!

    Heater on the fritz? Frustrated with plumbing problems? R.S. Andrews is just a call away!