Water Heater Repair in Metro Atlanta

In the Business of Delivering Smiles Since 1968
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Expires: Aug 31, 2026

Reliable hot water is a requirement for any functional Georgia household, especially when dealing with the high humidity and varying seasonal temperatures of the Southeast. Since 1968, R.S. Andrews has served as the first point of contact for homeowners from Marietta to Decatur when plumbing systems fail.

The Metro Atlanta water supply often carries specific mineral profiles and red clay sediment that settles at the base of your tank. This accumulation leads to premature heating element burnout and restricted flow. We understand the specific plumbing codes of Fulton, DeKalb, and Gwinnett counties to ensure your system remains safe and compliant with local regulations.

 

System Failure Symptoms to Watch For

Identifying a failing water heater early can prevent water damage and high utility bills in your home. If you notice any of these symptoms, your system likely requires a professional inspection:

  • Fluctuating Water Temperatures: You experience sudden bursts of cold water during standard usage.
  • Discolored Water: Rusty or brownish water flows from your hot water taps.
  • Storage Tank Noises: Unusual popping or rumbling sounds come from the tank during a heating cycle.
  • Standing Water: You see visible moisture or pooling around the base of the unit.
  • Limited Capacity: Your hot water volume runs out significantly faster than usual.
  • Foul Odors: Persistent metallic or sulfur smells in the water.
  • Unit Age: Your system is exceeding ten to twelve years of service.

Diagnostic and Repair Process

Our technicians diagnose the mechanical failures common to Georgia homes, such as corroded dip tubes and failing thermocouple sensors. In many Metro Atlanta neighborhoods, high water pressure from municipal lines can stress your thermal expansion tank. This often leads to leaks at the pressure relief valve.

We recalibrate your burner assembly or replace electric heating elements that have been encrusted with calcium. If your pilot light won’t stay lit or you only receive lukewarm water, our team arrives with the specialized diagnostic tools to find the gas-flow bottleneck immediately. We stock common parts on our service vehicles to complete most repairs in a single visit to minimize downtime for your household.

Preventive Maintenance Benefits

Regular maintenance is the most effective way to extend the lifespan of your water heater and protect your investment. We provide flushing services to remove the heavy mineral deposits that settle at the bottom of the tank and reduce heating efficiency.

Our plumbers also inspect the sacrificial anode rod. This component is designed to attract corrosive elements and protect the internal tank lining from rust. By scheduling annual maintenance through the Smiley Advantage Plan, you can avoid the sudden need for water heater repair Atlanta homeowners often face during peak demand periods. This proactive approach identifies minor hairline cracks or valve leaks before they become catastrophic floods in your basement or utility closet.

We also offer water filtration services that can help reduce the amount of minerals passing through your home plumbing system. This places less burden on your water heater and can help prolong its functionality.

System Replacement and Selection

If your current unit is beyond repair or has become inefficient, we provide water heater installation Atlanta services for all major brands. We help you choose between traditional storage tanks and modern tankless water heaters based on your household’s specific water usage and peak demand.

Our team handles the entire replacement process, including the removal of the old unit and ensuring all new gas or electric connections meet Metro Atlanta plumbing regulations. We calibrate the thermostat and test the temperature and pressure relief valves to confirm the new system operates at maximum efficiency. This ensures your new unit provides a consistent supply of hot water while keeping your monthly energy costs as low as possible.

Hot Water Convenience System Installation

Improve comfort and convenience in your home or workplace with modern hot water solutions. We install hot water recirculation pumps that deliver hot water faster to every tap, reducing wait times and preventing water waste, which is an ideal upgrade for larger homes or busy households.

For added kitchen convenience, we also install compact instant hot water dispensers that provide near-boiling water on demand for drinks and quick meals. Each system is installed with reliable components, proper filtration where needed, and built-in safety features to ensure efficient and dependable performance.

Tankless Water Heater Services

Beyond traditional tank systems found in many homes across Metro Atlanta, our team also provides repairs, installations, maintenance and replacements for tankless water heater systems. Depending on your home’s plumbing system and your water usage habits, upgrading to a tankless water heater may be the right solution.

These may be reasons to decide to upgrade to a tankless water heater:

  • High Hot Water Usage: Tankless systems heat water on demand, making them a great option for homes where multiple showers, appliances, or fixtures may run at the same time.
  • Need To Improve Energy Efficiency:  Because they only heat water when it’s needed, tankless units can help reduce energy consumption compared to traditional storage tanks.
  • Need More Space: Tankless systems are compact and wall-mounted, making them ideal for utility rooms, basements, or tighter installation areas.
  • Long-Term Upgrade: Tankless systems often last longer than traditional tank water heaters and can provide reliable performance for many years with proper maintenance.
  • More Consistent Hot Water: With the right system size and professional installation, tankless units can provide a steady supply of hot water without waiting for a tank to refill.

Call R.S. Andrews today to ask about a tankless hot water heater. We will guide you through the process, selecting the best model for your home, and provide you with a transparent estimate to help you decide if it is right for you.

 

Schedule today! We’re ready to deliver expert service and a smile to your door.

Why Choose R.S. Andrews?

  • Smiley Advantage Plan: Members receive priority scheduling and exclusive discounts on all plumbing services.
  • Certified Technicians: Our team undergoes rigorous training and background checks to ensure high service standards.
  • 24/7 Emergency Service: We remain on call every day of the year to handle burst tanks and major leaks.
  • Local Experience: We have served Georgia since 1968 and understand the specific plumbing challenges of local infrastructure.
  • Financing Options: We offer flexible payment plans to help manage the costs of unexpected system replacements.
  • No-pressure Consultations: We educate and guide, but the final decision is always yours.

Schedule your service online today to restore hot water to your Atlanta home.

 

Contact Us

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Frequently Asked Questions

Hear From Our Smiling Customers

Thomas Seeley
9 hours ago
Terrell did a fantastic job. We had issues with our upstairs AC. He investigated, got to the source of the problem, and presented the solution. He is very knowledgeable and professional.
Julie Buehler
18 hours ago
Preventative maintenance service I am a new customer looking for quality service that is honest and the contractor that has integrity so far that is what I feel they have presented. Time tells all jury is still out. My window of time was 2 to 6 and the tech showed up at 7:30. That’s why my jury is still out. I understand that things happen but the poor tech didn’t leave until almost 9 PM three hours passed the window.
Clay Failor
21 hours ago
Wendell is the type of employee I am certain every company wishes all their employees were like. Professional, friendly, knowledgeable, and efficient.
Claude McIntosh
22 hours ago
Chris was punctual, courteous and professional. He did a thorough job . He explained all that he did. I was very pleased with his performance.
Trina Granger
24 hours ago
Pay was very professional, knowledgeable and helpful.
stephanie brooks
1 day ago
Blake was/is the BEST!! He was very thorough in his visit and got things done in a timely manner. Thank You for service and expertise today.
Terry Schultz
1 day ago
The tech from RS Andrews was very professional and handled the check quickly.
Monique Davis
1 day ago
Today I had toilets installed using RS Andrew’s. Brennan Pilson was the plumber. This is my second time working with Brennan and he did not disappoint. I will definitely continue to work with this company.
kleenk8
1 day ago
After 16 years with a big company, I decided to try RS Andrews and elated I did so. Devonte was the technician and did Yeoman's work. He was knowledgeable, professional, and to be honest, passionate about his work...Mastercraft. No exaggeration. He kept me informed about the status of my units, and it was refreshing he came to work, and not to try to hard sell me.

I understand things break and need to be replaced, but there is a limit, and appreciate I didn't get the doom and gloom regarding my system. I gleefully signed up for the yearly agreement.

I take no joy cutting relations with the previous company I had. I was actually one of their first customers. I severed ties not for me, but for those who are still with them. I told them they have disappointed me for my loyalty and went after the quick buck.

Loyalty appreciation, and not the quick buck is what's important in the long run. At least to me.

Happy to be on board with RS Andrews, and thank you Devante.
Erica Orr
1 day ago
James diagnosed a plumbing problem and installed a new Water Pressure Valve. He also fixed a water pressure problem in the kitchen.
James was professional, effective and friendly.
I was/is very impressed and pleased with James. He is an asset to RS Andrews Comp.!
Amy Leigh
1 day ago
Another flawless visit from Terrell. He is always friendly and knowledgeable. I appreciate that the same tech is sent each time, it makes me much more comfortable knowing it’s someone familiar.
Kathleen L Norton
2 days ago
Very courteous. Did a good job.
Barbara Misel
2 days ago
I have dealt with R. S. Andrews for almost 20 years and they continually provide professional and prompt service year after year. R. S. Andrews has handled HVAC maintenance and installations, plumbing and electrical services and I heartily recommend them as a service provider!
Buz Quattlebaum
2 days ago
Colin was very detailed and answered all my questions. I highly recommend him.
Nancy S Livengood
2 days ago
Excellent work - I was given a call to let me know they were on their way, they were prompt, professional and friendly.
Linda Crawford
2 days ago
Trevon was punctual and professional. Resolved our issue and answered questions.
Laura Adilman
2 days ago
They did a great job and came exactly when they said they would!
charles lindow
2 days ago
Blake was very professional and knowledgeable. He fixed the problem! The price I paid included a maintenance plan

    Heater on the fritz? Frustrated with plumbing problems? R.S. Andrews is just a call away!