Water Heater Repair and Replacement in Metro Atlanta

In the Business of Delivering Smiles Since 1968
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Reliable hot water is a requirement for any functional Georgia household, especially when dealing with the high humidity and varying seasonal temperatures of the Southeast. Since 1968, R.S. Andrews has served as the first point of contact for homeowners from Marietta to Decatur when plumbing systems fail. 

The Metro Atlanta water supply often carries specific mineral profiles and red clay sediment that settles at the base of your tank. This accumulation leads to premature heating element burnout and restricted flow. We understand the specific plumbing codes of Fulton, DeKalb, and Gwinnett counties to ensure your system remains safe and compliant with local regulations.

 

System Failure Symptoms to Watch For

Identifying a failing water heater early can prevent water damage and high utility bills in your home. If you notice any of these symptoms, your system likely requires a professional inspection:

  • Fluctuating Water Temperatures: You experience sudden bursts of cold water during standard usage.
  • Discolored Water: Rusty or brownish water flows from your hot water taps.
  • Storage Tank Noises: Unusual popping or rumbling sounds come from the tank during a heating cycle.
  • Standing Water: You see visible moisture or pooling around the base of the unit.
  • Limited Capacity: Your hot water volume runs out significantly faster than usual.
  • Foul Odors: Persistent metallic or sulfur smells in the water.
  • Unit Age: Your system is exceeding ten to twelve years of service.

Diagnostic and Repair Process

Our technicians diagnose the mechanical failures common to Georgia homes, such as corroded dip tubes and failing thermocouple sensors. In many Metro Atlanta neighborhoods, high water pressure from municipal lines can stress your thermal expansion tank. This often leads to leaks at the pressure relief valve.

We recalibrate your burner assembly or replace electric heating elements that have been encrusted with calcium. If your pilot light won’t stay lit or you only receive lukewarm water, our team arrives with the specialized diagnostic tools to find the gas-flow bottleneck immediately. We stock common parts on our service vehicles to complete most repairs in a single visit to minimize downtime for your household.

Preventive Maintenance Benefits

Regular maintenance is the most effective way to extend the lifespan of your water heater and protect your investment. We provide flushing services to remove the heavy mineral deposits that settle at the bottom of the tank and reduce heating efficiency.

Our plumbers also inspect the sacrificial anode rod. This component is designed to attract corrosive elements and protect the internal tank lining from rust. By scheduling annual maintenance through the Smiley Advantage Plan, you can avoid the sudden need for water heater repair Atlanta homeowners often face during peak demand periods. This proactive approach identifies minor hairline cracks or valve leaks before they become catastrophic floods in your basement or utility closet.

We also offer water filtration services that can help reduce the amount of minerals passing through your home plumbing system. This places less burden on your water heater and can help prolong its functionality. 

System Replacement and Selection

If your current unit is beyond repair or has become inefficient, we provide water heater installation Atlanta services for all major brands. We help you choose between traditional storage tanks and modern tankless water heaters based on your household’s specific water usage and peak demand.

Our team handles the entire replacement process, including the removal of the old unit and ensuring all new gas or electric connections meet Metro Atlanta plumbing regulations. We calibrate the thermostat and test the temperature and pressure relief valves to confirm the new system operates at maximum efficiency. This ensures your new unit provides a consistent supply of hot water while keeping your monthly energy costs as low as possible.

Hot Water Convenience System Installation

Improve comfort and convenience in your home or workplace with modern hot water solutions. We install hot water recirculation pumps that deliver hot water faster to every tap, reducing wait times and preventing water waste, which is an ideal upgrade for larger homes or busy households. 

For added kitchen convenience, we also install compact instant hot water dispensers that provide near-boiling water on demand for drinks and quick meals. Each system is installed with reliable components, proper filtration where needed, and built-in safety features to ensure efficient and dependable performance.

Tankless Water Heater Services 

Beyond traditional tank systems found in many homes across Metro Atlanta, our team also provides repairs, installations, maintenance and replacements for tankless water heater systems. Depending on your home’s plumbing system and your water usage habits, upgrading to a tankless water heater may be the right solution. 

These may be reasons to decide to upgrade to a tankless water heater: 

  • High Hot Water Usage: Tankless systems heat water on demand, making them a great option for homes where multiple showers, appliances, or fixtures may run at the same time.
  • Need To Improve Energy Efficiency:  Because they only heat water when it’s needed, tankless units can help reduce energy consumption compared to traditional storage tanks.
  • Need More Space: Tankless systems are compact and wall-mounted, making them ideal for utility rooms, basements, or tighter installation areas.
  • Long-Term Upgrade: Tankless systems often last longer than traditional tank water heaters and can provide reliable performance for many years with proper maintenance.
  • More Consistent Hot Water: With the right system size and professional installation, tankless units can provide a steady supply of hot water without waiting for a tank to refill.

Call R.S. Andrews today to ask about a tankless hot water heater. We will guide you through the process, selecting the best model for your home, and provide you with a transparent estimate to help you decide if it is right for you. 

 

Schedule today! We’re ready to deliver expert service and a smile to your door.

Why Choose R.S. Andrews?

  • Smiley Advantage Plan: Members receive priority scheduling and exclusive discounts on all plumbing services.
  • Certified Technicians: Our team undergoes rigorous training and background checks to ensure high service standards.
  • 24/7 Emergency Service: We remain on call every day of the year to handle burst tanks and major leaks.
  • Local Experience: We have served Georgia since 1968 and understand the specific plumbing challenges of local infrastructure.
  • Financing Options: We offer flexible payment plans to help manage the costs of unexpected system replacements.
  • No-pressure Consultations: We educate and guide, but the final decision is always yours.

Schedule your service online today to restore hot water to your Atlanta home.

 

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Frequently Asked Questions

Hear From Our Smiling Customers

Dave Phelps
11 hours ago
Mo visited, diagnosed and repaired my HVAC system and was quite friendly, competent, and professional. I feel confident that the work he did was done correctly and I will have no hesitation in calling him to come back for any future work that may need to be done. Kudos!
Nancy Gee
24 hours ago
Mohammad was very pleasant, knowledgeable and thorough. I would definitely recommend him to anyone needing HVAC maintenance.
Patrick Watts
1 day ago
Very responsive. Ezekiel was professional, responsive, and quick!
Retha Tate
1 day ago
All the Techs that R S Andrews has sent were very courteous and professional. All details for the repairs were explained along with any follow up visits. Any costs were explained before the Techs came out. I would recommend R S Andrews to anyone who needs home repair.
Karen Davis
1 day ago
Mohammed did a great job with servicing my HVAC unit. He advised me of a missing refrigerant cap, replaced it and made practical recommendations.
Hubert Toole
1 day ago
My experience was great John did a great job!
Rebecca Mcmurray
1 day ago
Needed new kitchen faucet as the old one broke. Paul was very nice and completed the job quickly. It was quite pricey, but I guess that’s how things are these days.
Santiago Vanegas
2 days ago
Excellent work by Jonte. Professional, courteous and friendly.
J. Reape
2 days ago
Robert Hervey and his assistant Marcus installed my Rinnai Sensei Tankless Water Heater. The job and time it took for the installation were completed very quickly and and both men were very competent as plumbing professionals. A few days after the installation was performed, there was a very minor issue that developed with the water heater. Robert returned to address the issue in a timely manner and was able to make the proper adjustments with my Rinnai Water Heater without a problem. Both times that Robert visited by property he showed up on time and ready to work. I was very pleased with his work ethic and that of Marcus and would consider using them for plumbing work in the future.
Sha'Bria Johnson
2 days ago
I had the opportunity to get my HVAC unit serviced by RS Andrews and I must say the Blake the Technician that they sent out was super knowledgeable! My unit was throwing some codes and Blake took his time inspecting my unit to make sure we got down to the bottom of my it was throwing codes. He educating me throughout the whole process and made sure I was aware of any maintenance that may be required. I even had questions on the type of filters I was using and how to properly replace it without ripping the filter up just to take it out. Blake was kind enough to walk me through the whole process and trust me it was burning up in my little garage so for him to be so kind and patience with me and my 1 million questions was really sweet! Hopefully I don’t have to call RS Andrews again anytime soon, because my Unit is all up and running now, but if I do make sure to send Blake back he was surely a standup & knowledgeable Technician!
Julie Shaffner
2 days ago
We’ve had excellent AC service from RS Andrews, especially from Luis Mateo who is knowledgeable, thorough, and does a wonderful job explaining the work he is doing so we understand. Highly recommend!
Charlie Brown
2 days ago
Colin and team were great! Worked with me on times the day of which I appreciated.
Karl Bryant
2 days ago
He was very informative and thorough in his service. I appreciated his candor and knowledge of my systems. His depth of knowledge and skills were impeccable! His communication skills and service attitude was great! Kwame Kilgore did a superb job!
Taylor Meredith
2 days ago
I never want to work with another company again. David Grey is my Electrician and RS Andrew’s is the goat!
Juli Bouchillon
2 days ago
Michael was professional and knowledgeable!
Nancy Cooke
2 days ago
Rich is always on point! Attention to detail, amazing service!
Thanks Nancy
steven lewis
2 days ago
James did a very good and thorough job. Very professional service.
Mila P
2 days ago
Calvin was very polite. He was prompt and respectful of our time and property.

    Heater on the fritz? Frustrated with plumbing problems? R.S. Andrews is just a call away!