Water Heater Repair and Replacement in Metro Atlanta

In the Business of Delivering Smiles Since 1968
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Reliable hot water is essential for bathing, cleaning, cooking, and everyday household use. When a water heater stops producing enough hot water, begins leaking, or reaches the end of its service life, R.S. Andrews provides water heater repair, installation, replacement, inspection, and maintenance throughout Metro Atlanta.

Our plumbers service traditional tank and tankless water heaters, including gas, electric, heat pump, and high-efficiency models. Since 1968, Atlanta-area homeowners have trusted R.S. Andrews to diagnose hot water problems, repair failed components, and install properly sized replacement systems.

Water Heater Repair in Metro Atlanta

Water heater problems can originate in the heating system, thermostat, burner assembly, electrical components, valves, storage tank, or connected plumbing. R.S. Andrews provides water heater repair in Atlanta for systems that have stopped working as well as units showing early signs of component failure.

Our plumbers repair problems such as:

  • No hot water

  • Water that does not get hot enough

  • Hot water running out too quickly

  • Inconsistent or fluctuating water temperatures

  • Water leaking from the tank or nearby connections

  • A pilot light that will not ignite or remain lit

  • Unusual popping, rumbling, or banging noises

  • Rust-colored or discolored hot water

  • Low hot-water pressure

  • Fault codes from a tankless water heater

  • A tankless unit that shuts down during use

  • Water that takes too long to reach the fixture

  • A pressure relief valve that leaks or discharges

  • Unusually high energy use

Some symptoms can be corrected with a focused component repair, while others may indicate internal tank deterioration or a larger system problem. Our plumbers inspect the equipment, identify the source of the failure, and explain whether repair or replacement is the more practical option.

Water Heater Parts We Repair and Replace

A failed water heater does not always require complete replacement. Depending on the type and condition of the equipment, R.S. Andrews may be able to restore operation by repairing or replacing the affected component.

Our water heater repair services include:

  • Water heater leak repair

  • Thermostat replacement

  • Electric heating element replacement

  • Gas burner and ignition repair

  • Thermocouple and flame-sensor service

  • Pilot light repair

  • Anode rod replacement

  • Dip tube replacement

  • Temperature and pressure relief valve replacement

  • Water heater expansion tank installation

  • Expansion tank replacement

  • Drain valve replacement

  • Tankless water heater descaling

  • Tankless ignition and flow-sensor repair

  • Hot water recirculation pump repair

A water heater inspection helps determine whether the problem is isolated to a serviceable part or involves the storage tank itself. If water is coming from another pipe, fixture, or concealed location, our plumbing leak detection services can help locate the source.

Professional Water Heater Inspection and Diagnosis

Our plumbers begin by confirming the symptoms and inspecting the water heater, its connections, and the components responsible for heating and controlling the water. The specific diagnostic steps depend on whether the home has a gas, electric, tank, tankless, or heat pump water heater.

An inspection may include checking the thermostat setting, heating elements, burner or ignition system, safety controls, venting, temperature and pressure valve, expansion tank, electrical or gas connections, visible plumbing connections, and signs of corrosion or leakage. For tankless systems, we can also evaluate error codes, flow activation, scale accumulation, ignition, and water-temperature performance.

Once the problem has been identified, we explain the recommended repair and the condition of the overall system. If the tank is actively leaking or the failure is causing significant water damage, contact R.S. Andrews for emergency plumbing service.

Water Heater Installation and Replacement

R.S. Andrews installs water heaters for new applications and replaces systems that are leaking, inefficient, undersized, or no longer dependable. We help homeowners select equipment based on the home’s available fuel source, hot-water demand, installation space, existing connections, efficiency goals, and budget.

Our water heater installation options include:

  • Gas water heaters

  • Electric water heaters

  • Traditional tank water heaters

  • Tankless water heaters

  • Heat pump water heaters

  • High-efficiency water heaters

  • Replacement systems for existing homes

  • New water heater installations

  • Residential and light commercial equipment

Installation includes removing the old water heater when applicable, positioning and connecting the new equipment, addressing the necessary water, gas, electrical, venting, drainage, and safety connections, and testing the completed system. If new or modified gas piping is required, our plumbers also provide gas line installation and replacement.

When Water Heater Replacement Makes Sense

Repair is often appropriate when the water heater is in otherwise sound condition and the problem is limited to a replaceable component. Replacement may provide better long-term value when the tank is leaking, corrosion is extensive, hot-water capacity no longer meets the household’s needs, or the unit has experienced repeated failures.

Our plumbers consider several factors before recommending replacement:

  • Age and condition of the water heater

  • Location and severity of a leak

  • Type and cost of the required repair

  • History of previous breakdowns

  • Availability of replacement parts

  • Current hot-water capacity

  • Energy efficiency

  • Condition of the tank and connected components

  • Whether the existing system still fits the household’s needs

We explain the available repair and replacement options so homeowners can compare immediate cost, expected reliability, and long-term performance. When replacement is selected, we help identify a properly sized system rather than automatically duplicating the old equipment.

Tankless Water Heater Installation and Repair

Tankless water heaters produce hot water as it is needed instead of storing heated water in a tank. R.S. Andrews provides tankless water heater installation, replacement, maintenance, and repair for Metro Atlanta homes.

A tankless installation begins with evaluating the household’s peak hot-water demand, available gas or electrical capacity, venting requirements, incoming water conditions, and installation location. Proper sizing is important because the unit must support the fixtures and appliances likely to use hot water at the same time.

We also repair tankless water heaters that display error codes, fail to ignite, produce inconsistent temperatures, shut down during use, or no longer provide the expected flow of hot water. Service may involve the ignition system, burner, heat exchanger, flow sensor, temperature sensor, controls, venting, water connections, or mineral accumulation within the unit.

Tankless systems require periodic maintenance to protect performance and water flow. Our plumbers can inspect and flush the system, remove scale from the heat exchanger, check filters and connections, and verify proper operation.

Is a Tankless Water Heater Right for Your Home?

A tankless water heater may be worth considering when replacing an aging storage-tank system, but it is not automatically the best choice for every property. Available utility capacity, installation requirements, household demand, and equipment cost should all be considered.

Potential advantages include:

  • Hot water produced on demand

  • No large storage tank

  • Compact, wall-mounted equipment

  • Reduced standby heat loss

  • Longer potential service life with proper maintenance

  • Multiple available sizes and efficiency levels

  • Consistent hot-water delivery when correctly sized

R.S. Andrews can compare tank and tankless options based on how your household uses hot water. We can also identify whether changes to gas piping, electrical service, venting, or water connections would be required for the conversion.

Water Heater Maintenance and Flushing

Regular water heater maintenance can help preserve heating performance, identify deteriorating components, and reduce the likelihood of an unexpected loss of hot water. Maintenance needs vary between storage-tank, tankless, gas, electric, and heat pump water heaters.

A maintenance visit may include:

  • Inspecting the tank and visible connections

  • Checking for corrosion and water leakage

  • Flushing sediment from a tank water heater

  • Descaling a tankless water heater

  • Inspecting the anode rod

  • Testing the temperature and pressure relief valve

  • Checking the thermostat and temperature setting

  • Inspecting heating elements or burner operation

  • Evaluating the expansion tank

  • Checking venting and safety controls

  • Inspecting recirculation equipment

  • Confirming proper system operation

Maintenance can reveal worn valves, an exhausted anode rod, scale buildup, minor leaks, or performance problems before they cause a larger failure. The Smiley Advantage Plan provides ongoing maintenance benefits and priority scheduling for participating homeowners.

Mineral and sediment levels can also affect water-heater maintenance requirements and contribute to scale accumulation in some systems. R.S. Andrews also provides water filtration services for homeowners interested in improving water quality throughout the home.

Commercial Water Heater Services

Businesses, multifamily properties, churches, and other facilities may require larger-capacity or higher-recovery water-heating equipment than a typical home. R.S. Andrews provides commercial water heater repair, replacement, installation, and maintenance based on the property’s hot-water demand and existing system configuration. Our commercial plumbing services also support the broader plumbing needs of commercial properties.

Schedule today! We’re ready to deliver expert service and a smile to your door.

Why Choose R.S. Andrews?

  • Smiley Advantage Plan: Members receive priority scheduling and exclusive discounts on all plumbing services.

  • Certified Technicians: Our team undergoes rigorous training and background checks to ensure high service standards.

  • 24/7 Emergency Service: We remain on call every day of the year to handle burst tanks and major leaks.

  • Local Experience: We have served Georgia since 1968 and understand the specific plumbing challenges of local infrastructure.

  • Financing Options: We offer flexible payment plans to help manage the costs of unexpected system replacements.

  • No-pressure Consultations: We educate and guide, but the final decision is always yours.

Schedule Water Heater Service in Metro Atlanta

Whether you need water heater repair, preventive maintenance, tankless service, or complete water heater replacement, R.S. Andrews can evaluate the system and recommend the appropriate next step. We serve homeowners and businesses throughout Metro Atlanta with service for tank, tankless, gas, electric, heat pump, and high-efficiency water heaters.

Schedule service today to restore your hot water or request an estimate for a new water heater installation.

 

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Frequently Asked Questions

Hear From Our Smiling Customers

Luis Navarro
1 day ago
The technician Mr. Eric Sanchez did a great job for my family and explained to me the process of installing the new tankless water heater and provided me with a timeline which he complied perfectly. I felt very good with his services and the brand.
Christine O'Brien
1 day ago
Xavier was great - He was thorough and explained everything to me throughout the visit.
Butch Whitt
1 day ago
The tech (Jonte) that did the maintenance on my system was very nice and he was knowledgeable about the installed system and HVAC systems in general. He’s one of the reasons that RS Andrews has and will keep my business.
Gloria Jean Squire
1 day ago
Alberto Fabelo and his tech partner came to my home to give me an estimate on removing and installing new attic insulation. They were on time, professional, friendly and knowledgeable . I would recommend them to anyone.
Lamar Wright
2 days ago
Prompt, friendly, knowledgeable, good value
Greg Andrews
2 days ago
James was great. Very professional very easy to talk with and assessed my situation quickly. Great guy
Mark Byars
2 days ago
Paul and Aidan were prompt and very professional throughout the process, keeping me informed of their progress throughout. They reviewed every item on the contract prior to beginning their work. They assured that we were satisfied with the job they did prior to paying the bill. They also reviewed proper care and maintenance of our new water heater.
David Ulkins
2 days ago
Mohammed came to our home to figure out what was wrong with our air conditioner. It took him a short time to discover that our fan/blower motor was bad and no longer working. He discussed with me my options which I thoroughly appreciated. Mohammed was the nicest repairman that I’ve ever worked with. He was also very professional and knowledgeable on HVAC maintenance and repair. He explained everything in layman’s terms which made feel much more comfortable in helping me to understand my options. RS Andrews is very lucky to have Mohammed as part of their team!
Denise Stephenson Hawk
2 days ago
I contacted several long-serving Georgia electric companies to obtain estimates on moving my washer and dryer to a new location in my home.

Only Charles, at R. S. Andrews, provided a comprehensive assessment of the electric work needed, including pricing, to ensure efficiency and safety regarding the relocation of my washer and dryer.

Charles is professional, knowledgeable and exhibited patience while explaining the needed work to me.

Charles arrived as scheduled and kept me informed throughout the process.

R.S. Andrews has an exceptional employee, Charles, and I highly recommend the company and Charles for any and all of your electric needs.
Colin Z
2 days ago
Mohammed was friendly and professional. Assisted with correcting a clog in the drain line and correcting some air leaks affecting the system, while explaining the issues in a clear and comprehensive manner. We appreciate all of his help!
Shivani Bhatia
2 days ago
We have a leak in one of our bathrooms. Kyle very patiently listened to me and what I thought might be the issue. He had to cut drywall but did it neatly in a perfect square so I could put it back on my own. Unfortunately it turned out to be a bigger problem than anticipated but he referred a remediation company.
Lianne Benton
2 days ago
James was excellent and professional! Ensured he answered all questions before leaving. Already called back to schedule work with James!
Ted Langford
2 days ago
We had a new Lennox HVAC system installed in our home. The RS Andrews sales team, technicians and service staff were super...patient and kind. I can't say enough about the technicians. We have an older home and the installation had its challenges...working in the attic and outside. They were well-trained and were able to get it installed in a timely manner.
Andy Marshall
2 days ago
Alberto was great, on time, quick and thorough with his work. Helped recommend a fix for our dryer vent to.
Cyd Williams
3 days ago
Received a pre-estimate from RS Andrews for installing a new gas line. David Stitt was the technician. He was very pleasant and informative. I will definitely use RS Andrews for my project.
Ryan Vance
3 days ago
Paul was great. He was very helpful with what we needed to have completed.
linda goldman
3 days ago
Ivan medina was punctual and thorough winter maintenance check on furnaces
Very professional

    Heater on the fritz? Frustrated with plumbing problems? R.S. Andrews is just a call away!