Water Heater Repair in Metro Atlanta

In the Business of Delivering Smiles Since 1968
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Reliable hot water is a requirement for any functional Georgia household, especially when dealing with the high humidity and varying seasonal temperatures of the Southeast. Since 1968, R.S. Andrews has served as the first point of contact for homeowners from Marietta to Decatur when plumbing systems fail. 

The Metro Atlanta water supply often carries specific mineral profiles and red clay sediment that settles at the base of your tank. This accumulation leads to premature heating element burnout and restricted flow. We understand the specific plumbing codes of Fulton, DeKalb, and Gwinnett counties to ensure your system remains safe and compliant with local regulations.

 

System Failure Symptoms to Watch For

Identifying a failing water heater early can prevent water damage and high utility bills in your home. If you notice any of these symptoms, your system likely requires a professional inspection:

  • Fluctuating Water Temperatures: You experience sudden bursts of cold water during standard usage.
  • Discolored Water: Rusty or brownish water flows from your hot water taps.
  • Storage Tank Noises: Unusual popping or rumbling sounds come from the tank during a heating cycle.
  • Standing Water: You see visible moisture or pooling around the base of the unit.
  • Limited Capacity: Your hot water volume runs out significantly faster than usual.
  • Foul Odors: Persistent metallic or sulfur smells in the water.
  • Unit Age: Your system is exceeding ten to twelve years of service.

Diagnostic and Repair Process

Our technicians diagnose the mechanical failures common to Georgia homes, such as corroded dip tubes and failing thermocouple sensors. In many Metro Atlanta neighborhoods, high water pressure from municipal lines can stress your thermal expansion tank. This often leads to leaks at the pressure relief valve.

We recalibrate your burner assembly or replace electric heating elements that have been encrusted with calcium. If your pilot light won’t stay lit or you only receive lukewarm water, our team arrives with the specialized diagnostic tools to find the gas-flow bottleneck immediately. We stock common parts on our service vehicles to complete most repairs in a single visit to minimize downtime for your household.

Preventive Maintenance Benefits

Regular maintenance is the most effective way to extend the lifespan of your water heater and protect your investment. We provide flushing services to remove the heavy mineral deposits that settle at the bottom of the tank and reduce heating efficiency.

Our plumbers also inspect the sacrificial anode rod. This component is designed to attract corrosive elements and protect the internal tank lining from rust. By scheduling annual maintenance through the Smiley Advantage Plan, you can avoid the sudden need for water heater repair Atlanta homeowners often face during peak demand periods. This proactive approach identifies minor hairline cracks or valve leaks before they become catastrophic floods in your basement or utility closet.

We also offer water filtration services that can help reduce the amount of minerals passing through your home plumbing system. This places less burden on your water heater and can help prolong its functionality. 

System Replacement and Selection

If your current unit is beyond repair or has become inefficient, we provide water heater installation Atlanta services for all major brands. We help you choose between traditional storage tanks and modern tankless water heaters based on your household’s specific water usage and peak demand.

Our team handles the entire replacement process, including the removal of the old unit and ensuring all new gas or electric connections meet Metro Atlanta plumbing regulations. We calibrate the thermostat and test the temperature and pressure relief valves to confirm the new system operates at maximum efficiency. This ensures your new unit provides a consistent supply of hot water while keeping your monthly energy costs as low as possible.

Hot Water Convenience System Installation

Improve comfort and convenience in your home or workplace with modern hot water solutions. We install hot water recirculation pumps that deliver hot water faster to every tap, reducing wait times and preventing water waste, which is an ideal upgrade for larger homes or busy households. 

For added kitchen convenience, we also install compact instant hot water dispensers that provide near-boiling water on demand for drinks and quick meals. Each system is installed with reliable components, proper filtration where needed, and built-in safety features to ensure efficient and dependable performance.

Tankless Water Heater Services 

Beyond traditional tank systems found in many homes across Metro Atlanta, our team also provides repairs, installations, maintenance and replacements for tankless water heater systems. Depending on your home’s plumbing system and your water usage habits, upgrading to a tankless water heater may be the right solution. 

These may be reasons to decide to upgrade to a tankless water heater: 

  • High Hot Water Usage: Tankless systems heat water on demand, making them a great option for homes where multiple showers, appliances, or fixtures may run at the same time.
  • Need To Improve Energy Efficiency:  Because they only heat water when it’s needed, tankless units can help reduce energy consumption compared to traditional storage tanks.
  • Need More Space: Tankless systems are compact and wall-mounted, making them ideal for utility rooms, basements, or tighter installation areas.
  • Long-Term Upgrade: Tankless systems often last longer than traditional tank water heaters and can provide reliable performance for many years with proper maintenance.
  • More Consistent Hot Water: With the right system size and professional installation, tankless units can provide a steady supply of hot water without waiting for a tank to refill.

Call R.S. Andrews today to ask about a tankless hot water heater. We will guide you through the process, selecting the best model for your home, and provide you with a transparent estimate to help you decide if it is right for you. 

 

Schedule today! We’re ready to deliver expert service and a smile to your door.

Why Choose R.S. Andrews?

  • Smiley Advantage Plan: Members receive priority scheduling and exclusive discounts on all plumbing services.
  • Certified Technicians: Our team undergoes rigorous training and background checks to ensure high service standards.
  • 24/7 Emergency Service: We remain on call every day of the year to handle burst tanks and major leaks.
  • Local Experience: We have served Georgia since 1968 and understand the specific plumbing challenges of local infrastructure.
  • Financing Options: We offer flexible payment plans to help manage the costs of unexpected system replacements.
  • No-pressure Consultations: We educate and guide, but the final decision is always yours.

Schedule your service online today to restore hot water to your Atlanta home.

 

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Frequently Asked Questions

Hear From Our Smiling Customers

Lana R
3 days ago
Luis is always professional and informative. He arrives on time and very knowledgeable.
Matt Southerland
3 days ago
Amber was very personable, honest and down to earth. She truly cares about the customer and their best interests.
Deborah Bradley
3 days ago
Yonas was very professional and efficient.
Katie Hirsch
3 days ago
Terrell was friendly, polite and efficient. Was nice to meet him.
Earlie gresham
3 days ago
Will was very punctual, knowledgeable, candid about the company, it's products and arrangement for the install of unit. He deserves a raise and a promotion!
John Whelchel
3 days ago
Chris Jones was courteous, knowledgeable and fixed a slow draining toilet very quickly! First rate employee!
Jimmy Repine
3 days ago
Ivan was great. Knowledgeable, listened and quickly diagnosed the problem. 100% would recommend.
Steve Scroggins
3 days ago
RS Andrews has very good technicians. Ivan was on time and performed a very good inspection of our A/C equipment!
Marilyn Tarantino
3 days ago
Technician provided excellent service. Very knowledgeable, courteous and professional.
Henny Whelchel
3 days ago
Christopher Jones was helpful, knowledgeable and fixed a slow draining toilet very quickly. He was a pleasure to have in our house.
Rosalind King
3 days ago
Brandan delivered the customer care I expected. I am very satisfied with his work performance and detailed attention he gave to improve the performance of my hot water tank. I mentioned to Brandan my tub faucet was leaking and he did not hesitate to inspect the leak and repair the leak right away. I was happy to get both my hot water tank flushed and the leak repaired during Brandan’s visit. He followed up with explanation of causes and preventive work he did to improve the life span of my hot water tank. He had the right parts on his truck to fix the leak. So, I saw he was prepared to offer customer service when necessary. Brandan was pleasant and courteous. I welcome Brandan back again for future services. I always appreciate R S Andrews time and response management systems because I’m always notified when the technician is in route to my home. For years, I have been pleased with both products, services, and customer service delivered by the company. I am pleased to be an R S Andrews Club Member.
Kyle
3 days ago
James was the absolute best! He was very knowledgeable and super informative on the plumbing that needed to be fixed! He was super trustworthy and very thorough while doing the work being completed! He was able to replace a few copper lines and add a new pressure reduction valve on my home within a few hours. I highly recommend R.S. Andrews!
Brian Hammerman
3 days ago
I had the most unusual electrical gremlin at my house. Justin was absolutely AMAZING!!!! I cannot speak highly enough of the effort he put into finding the gremlin. He never gave up and found the issue preventing me from having to rewire the entire upstairs. I cannot thank Justin enough. I would HIGHLY RECOMMEND JUSTIN if you have an unusual electrical concern that no one else can figure out. Justin is your man.
Athena Gemella
3 days ago
He was wonderful!!!! Very professional and knowledgeable. Highly recommend!!!
Brenda Green
3 days ago
Ladarian Raymond did a great job of explaining the cost of a new system
Mac Jones
3 days ago
My first time using RS Andrews. David did a great job on my HVAC. His knowledge of heating and cooling systems is impressive. I would love to have David again in the future.
John McDay
3 days ago
Good company I use them all the time. Always on schedule and keeps the unit working properly.

    Heater on the fritz? Frustrated with plumbing problems? R.S. Andrews is just a call away!