Water Heater Repair and Replacement in Metro Atlanta

In the Business of Delivering Smiles Since 1968
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Reliable hot water is a requirement for any functional Georgia household, especially when dealing with the high humidity and varying seasonal temperatures of the Southeast. Since 1968, R.S. Andrews has served as the first point of contact for homeowners from Marietta to Decatur when plumbing systems fail. 

The Metro Atlanta water supply often carries specific mineral profiles and red clay sediment that settles at the base of your tank. This accumulation leads to premature heating element burnout and restricted flow. We understand the specific plumbing codes of Fulton, DeKalb, and Gwinnett counties to ensure your system remains safe and compliant with local regulations.

 

System Failure Symptoms to Watch For

Identifying a failing water heater early can prevent water damage and high utility bills in your home. If you notice any of these symptoms, your system likely requires a professional inspection:

  • Fluctuating Water Temperatures: You experience sudden bursts of cold water during standard usage.
  • Discolored Water: Rusty or brownish water flows from your hot water taps.
  • Storage Tank Noises: Unusual popping or rumbling sounds come from the tank during a heating cycle.
  • Standing Water: You see visible moisture or pooling around the base of the unit.
  • Limited Capacity: Your hot water volume runs out significantly faster than usual.
  • Foul Odors: Persistent metallic or sulfur smells in the water.
  • Unit Age: Your system is exceeding ten to twelve years of service.

Diagnostic and Repair Process

Our technicians diagnose the mechanical failures common to Georgia homes, such as corroded dip tubes and failing thermocouple sensors. In many Metro Atlanta neighborhoods, high water pressure from municipal lines can stress your thermal expansion tank. This often leads to leaks at the pressure relief valve.

We recalibrate your burner assembly or replace electric heating elements that have been encrusted with calcium. If your pilot light won’t stay lit or you only receive lukewarm water, our team arrives with the specialized diagnostic tools to find the gas-flow bottleneck immediately. We stock common parts on our service vehicles to complete most repairs in a single visit to minimize downtime for your household.

Preventive Maintenance Benefits

Regular maintenance is the most effective way to extend the lifespan of your water heater and protect your investment. We provide flushing services to remove the heavy mineral deposits that settle at the bottom of the tank and reduce heating efficiency.

Our plumbers also inspect the sacrificial anode rod. This component is designed to attract corrosive elements and protect the internal tank lining from rust. By scheduling annual maintenance through the Smiley Advantage Plan, you can avoid the sudden need for water heater repair Atlanta homeowners often face during peak demand periods. This proactive approach identifies minor hairline cracks or valve leaks before they become catastrophic floods in your basement or utility closet.

We also offer water filtration services that can help reduce the amount of minerals passing through your home plumbing system. This places less burden on your water heater and can help prolong its functionality. 

System Replacement and Selection

If your current unit is beyond repair or has become inefficient, we provide water heater installation Atlanta services for all major brands. We help you choose between traditional storage tanks and modern tankless water heaters based on your household’s specific water usage and peak demand.

Our team handles the entire replacement process, including the removal of the old unit and ensuring all new gas or electric connections meet Metro Atlanta plumbing regulations. We calibrate the thermostat and test the temperature and pressure relief valves to confirm the new system operates at maximum efficiency. This ensures your new unit provides a consistent supply of hot water while keeping your monthly energy costs as low as possible.

Hot Water Convenience System Installation

Improve comfort and convenience in your home or workplace with modern hot water solutions. We install hot water recirculation pumps that deliver hot water faster to every tap, reducing wait times and preventing water waste, which is an ideal upgrade for larger homes or busy households. 

For added kitchen convenience, we also install compact instant hot water dispensers that provide near-boiling water on demand for drinks and quick meals. Each system is installed with reliable components, proper filtration where needed, and built-in safety features to ensure efficient and dependable performance.

Tankless Water Heater Services 

Beyond traditional tank systems found in many homes across Metro Atlanta, our team also provides repairs, installations, maintenance and replacements for tankless water heater systems. Depending on your home’s plumbing system and your water usage habits, upgrading to a tankless water heater may be the right solution. 

These may be reasons to decide to upgrade to a tankless water heater: 

  • High Hot Water Usage: Tankless systems heat water on demand, making them a great option for homes where multiple showers, appliances, or fixtures may run at the same time.
  • Need To Improve Energy Efficiency:  Because they only heat water when it’s needed, tankless units can help reduce energy consumption compared to traditional storage tanks.
  • Need More Space: Tankless systems are compact and wall-mounted, making them ideal for utility rooms, basements, or tighter installation areas.
  • Long-Term Upgrade: Tankless systems often last longer than traditional tank water heaters and can provide reliable performance for many years with proper maintenance.
  • More Consistent Hot Water: With the right system size and professional installation, tankless units can provide a steady supply of hot water without waiting for a tank to refill.

Call R.S. Andrews today to ask about a tankless hot water heater. We will guide you through the process, selecting the best model for your home, and provide you with a transparent estimate to help you decide if it is right for you. 

 

Schedule today! We’re ready to deliver expert service and a smile to your door.

Why Choose R.S. Andrews?

  • Smiley Advantage Plan: Members receive priority scheduling and exclusive discounts on all plumbing services.
  • Certified Technicians: Our team undergoes rigorous training and background checks to ensure high service standards.
  • 24/7 Emergency Service: We remain on call every day of the year to handle burst tanks and major leaks.
  • Local Experience: We have served Georgia since 1968 and understand the specific plumbing challenges of local infrastructure.
  • Financing Options: We offer flexible payment plans to help manage the costs of unexpected system replacements.
  • No-pressure Consultations: We educate and guide, but the final decision is always yours.

Schedule your service online today to restore hot water to your Atlanta home.

 

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Frequently Asked Questions

Hear From Our Smiling Customers

Thomas Seeley
18 hours ago
Nick H did a fantastic job. He came on a Friday afternoon in August and replaced the part that was ordered, eliminating the freon leak. He spent about 5 hours completing the job. He is very knowledgeable and professional and I was very impressed.
Delicia White
1 day ago
My technician James did an incredible job. I initially had a membership with a different company. (Assured Comfort) who came out to do maintenance but would check the drain connected to my AC, it clogged and flooded and ruin my ceiling. They sent two technicians in three days that couldn’t help me, prolonging the process of repairing my ceiling because there was still water inside my AC, and Duct that they failed to fix. So what did I do? I called RS Andrews. Our technician James responded out, made sure everything was clear and operable, documented everything correctly, and referred us to the department who’ll be out to make the repairs. James was very knowledgeable and they officially have a new customer. Might I add that they DO check drains during maintenance unlike other companies but I would definitely recommend RS Andrews.
Sallie
1 day ago
Paul and his associate were able to fix a problem that several people had turned down as being “too hard to figure out” and “would take too much time”. So I was very pleased that they were able to find the problem and fix it! I would definitely hire them again and also would not hesitate to refer to others.
ANNETTE BOND
1 day ago
Pau had to reinstall our new toilet located on our home’s second floor. He has been to our home before and always installs correctly, efficiently and is very respectful of our homes hardwood floors and interior carpeting. We are always very, very satisfied with Pau for a professional repair or a new install!
Christopher Wenger
1 day ago
Replaced condensate pump. Very friendly service
Stacie Reid
1 day ago
Blake was wonderful. Excellent service and he went above and beyond to explain and make sure I was comfortable with my purchase and new equipment.
Hubert Toole
1 day ago
My experience was great John did a great job!
Julie Harper
1 day ago
James did a quick job finding our leak and correcting the issues. We are grateful to have someone who works with a high level of integrity. Thank you.
Jason palazini
1 day ago
Terrell was absolutely fantastic. Really communicative, helpful, and friendly.
Catherine
1 day ago
Thank you, Jonte, for providing me expert service today for my air conditioning system. I really valued such expert attention. I used another company that resulted in my paying for the extra service required during your seasonal maintenance.
Juli Bouchillon
1 day ago
Will Macon with RS Andrews was on time, professional and and very knowledgeable!
Ali Khawaja
2 days ago
RS Andrews was amazing. Their front desk and dispatch had amazing communication and helped us out of a plumbing situation. Rich was the plumber that came over and he was very knowledgeable and helpful with everything. I would highly recommend them
Jordan Weatherly
2 days ago
Huge thank you to Terrell Thomas! After spending the day dealing with multiple issues, losing my AC was the last thing I needed. Terrell came out after hours, quickly diagnosed the problem, explained everything in a way I could understand, and got my AC running again. He never rushed the job and made sure everything was working before he left. Professional, knowledgeable, and courteous from start to finish. I highly recommend him and really appreciate the excellent service. Thank you again, Terrell!
steve rozier
2 days ago
5/5 Stars
Our AC went out, and Nick was absolutely fantastic. Not only did he diagnose and fix our current issue, but he also discovered several installation flaws from when the system was put in a few years ago. He spent several hours meticulously bringing our unit back up to proper condition—even resolving a long-standing airflow issue in our house that we’ve had to deal with for years. Nick was super smart, super nice, and extremely helpful. I can't recommend this company and Nick highly enough!
Terry Morris
2 days ago
Good service. Nice man!
Janice Thornton
2 days ago
Calvin of RS Andrews was such a blessing to me as he serviced my AC unit for routine maintenance. His HVAC knowledge, customer service, expertise and professionalism was appreciated. RS Andrews (no relation) is my go-to HVAC company to maintain the HVAC system.
Torshau
2 days ago
Robert provide excellent customer care this afternoon. I would give 10 stars if given the opportunity! Very pleased customer.
Denyel Garland
2 days ago
I use R.S. Andrew’s often for electrical and plumbing needs. I have a favorite technician in both areas and today I was visited by my favorite friendly plumber Johnathan Chapman! Not only is he SUPER informative and thorough, he’s the nicest person ever. I not only get my needs addressed when he comes but I always feel like I learn a thing or two!! LOL!!

    Heater on the fritz? Frustrated with plumbing problems? R.S. Andrews is just a call away!