Water Heater Repair and Replacement in Metro Atlanta

In the Business of Delivering Smiles Since 1968
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Reliable hot water is a requirement for any functional Georgia household, especially when dealing with the high humidity and varying seasonal temperatures of the Southeast. Since 1968, R.S. Andrews has served as the first point of contact for homeowners from Marietta to Decatur when plumbing systems fail. 

The Metro Atlanta water supply often carries specific mineral profiles and red clay sediment that settles at the base of your tank. This accumulation leads to premature heating element burnout and restricted flow. We understand the specific plumbing codes of Fulton, DeKalb, and Gwinnett counties to ensure your system remains safe and compliant with local regulations.

 

System Failure Symptoms to Watch For

Identifying a failing water heater early can prevent water damage and high utility bills in your home. If you notice any of these symptoms, your system likely requires a professional inspection:

  • Fluctuating Water Temperatures: You experience sudden bursts of cold water during standard usage.
  • Discolored Water: Rusty or brownish water flows from your hot water taps.
  • Storage Tank Noises: Unusual popping or rumbling sounds come from the tank during a heating cycle.
  • Standing Water: You see visible moisture or pooling around the base of the unit.
  • Limited Capacity: Your hot water volume runs out significantly faster than usual.
  • Foul Odors: Persistent metallic or sulfur smells in the water.
  • Unit Age: Your system is exceeding ten to twelve years of service.

Diagnostic and Repair Process

Our technicians diagnose the mechanical failures common to Georgia homes, such as corroded dip tubes and failing thermocouple sensors. In many Metro Atlanta neighborhoods, high water pressure from municipal lines can stress your thermal expansion tank. This often leads to leaks at the pressure relief valve.

We recalibrate your burner assembly or replace electric heating elements that have been encrusted with calcium. If your pilot light won’t stay lit or you only receive lukewarm water, our team arrives with the specialized diagnostic tools to find the gas-flow bottleneck immediately. We stock common parts on our service vehicles to complete most repairs in a single visit to minimize downtime for your household.

Preventive Maintenance Benefits

Regular maintenance is the most effective way to extend the lifespan of your water heater and protect your investment. We provide flushing services to remove the heavy mineral deposits that settle at the bottom of the tank and reduce heating efficiency.

Our plumbers also inspect the sacrificial anode rod. This component is designed to attract corrosive elements and protect the internal tank lining from rust. By scheduling annual maintenance through the Smiley Advantage Plan, you can avoid the sudden need for water heater repair Atlanta homeowners often face during peak demand periods. This proactive approach identifies minor hairline cracks or valve leaks before they become catastrophic floods in your basement or utility closet.

We also offer water filtration services that can help reduce the amount of minerals passing through your home plumbing system. This places less burden on your water heater and can help prolong its functionality. 

System Replacement and Selection

If your current unit is beyond repair or has become inefficient, we provide water heater installation Atlanta services for all major brands. We help you choose between traditional storage tanks and modern tankless water heaters based on your household’s specific water usage and peak demand.

Our team handles the entire replacement process, including the removal of the old unit and ensuring all new gas or electric connections meet Metro Atlanta plumbing regulations. We calibrate the thermostat and test the temperature and pressure relief valves to confirm the new system operates at maximum efficiency. This ensures your new unit provides a consistent supply of hot water while keeping your monthly energy costs as low as possible.

Hot Water Convenience System Installation

Improve comfort and convenience in your home or workplace with modern hot water solutions. We install hot water recirculation pumps that deliver hot water faster to every tap, reducing wait times and preventing water waste, which is an ideal upgrade for larger homes or busy households. 

For added kitchen convenience, we also install compact instant hot water dispensers that provide near-boiling water on demand for drinks and quick meals. Each system is installed with reliable components, proper filtration where needed, and built-in safety features to ensure efficient and dependable performance.

Tankless Water Heater Services 

Beyond traditional tank systems found in many homes across Metro Atlanta, our team also provides repairs, installations, maintenance and replacements for tankless water heater systems. Depending on your home’s plumbing system and your water usage habits, upgrading to a tankless water heater may be the right solution. 

These may be reasons to decide to upgrade to a tankless water heater: 

  • High Hot Water Usage: Tankless systems heat water on demand, making them a great option for homes where multiple showers, appliances, or fixtures may run at the same time.
  • Need To Improve Energy Efficiency:  Because they only heat water when it’s needed, tankless units can help reduce energy consumption compared to traditional storage tanks.
  • Need More Space: Tankless systems are compact and wall-mounted, making them ideal for utility rooms, basements, or tighter installation areas.
  • Long-Term Upgrade: Tankless systems often last longer than traditional tank water heaters and can provide reliable performance for many years with proper maintenance.
  • More Consistent Hot Water: With the right system size and professional installation, tankless units can provide a steady supply of hot water without waiting for a tank to refill.

Call R.S. Andrews today to ask about a tankless hot water heater. We will guide you through the process, selecting the best model for your home, and provide you with a transparent estimate to help you decide if it is right for you. 

 

Schedule today! We’re ready to deliver expert service and a smile to your door.

Why Choose R.S. Andrews?

  • Smiley Advantage Plan: Members receive priority scheduling and exclusive discounts on all plumbing services.
  • Certified Technicians: Our team undergoes rigorous training and background checks to ensure high service standards.
  • 24/7 Emergency Service: We remain on call every day of the year to handle burst tanks and major leaks.
  • Local Experience: We have served Georgia since 1968 and understand the specific plumbing challenges of local infrastructure.
  • Financing Options: We offer flexible payment plans to help manage the costs of unexpected system replacements.
  • No-pressure Consultations: We educate and guide, but the final decision is always yours.

Schedule your service online today to restore hot water to your Atlanta home.

 

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Frequently Asked Questions

Hear From Our Smiling Customers

Trunita Long
11 hours ago
Service tech Michael Powell was here for AC maintenance. I told him about the persistent mechanical smell coming from the vents throughout the house when AC is on. He had some ideas and did his inspection. He found a couple things that may be causing the issue. This is a new HVAC system in which this should not be happening. Thank you.
Terry Morris
19 hours ago
Thanks for your good service to fix
The HVAC.
Theron Moore
22 hours ago
Tech was very professional, knowledgeable and prompt.
He explained everything that he was doing to troubleshoot the issue, very happy with his work
Mary Wilson
23 hours ago
Loren was very knowledgeable. He checked everything before he left. Asked me to check it to make sure I was satisfied. Very business. I will request him if I need service again. Thanks Loren.
Bessie Green
24 hours ago
Joshua Holt did an outstanding job explaining air conditioner needs. He was very good in planning the options for purchasing a new unit and arranging for installation.
Gary Spencer
24 hours ago
I called RS Andrews about an HVAC issue. They were great. Xavair Harris was professional and pleasant. Will definitely use them again.
Jim Hamm
1 day ago
Nick was professional, courteous, and thorough in providing his expertise and service. Completely satisfied with his performance!!!
Michele Sm
1 day ago
Excellent service from Michael. Thank you.
Jerry Thompson
1 day ago
Tamarge went the extra step and resolved our problem without having to order a replacement
Christine Caudill
1 day ago
Always professional and great to work with.
Debbi Diaz
1 day ago
David was friendly, explained what was wrong and what needed to be done. Made repairs quickly and efficiently.
Victoria
1 day ago
Eric did a great job. He was very professional and got the job done quickly!
Kelly Miller
1 day ago
Very knowledgeable good job estimate
Jenna Robinson Dwyer
2 days ago
I really appreciated that they were conscious of my budget and didn’t try to upsell or manipulate me. They did good work and I didn’t have to fend off a sales pitch!
Valeria Heard
2 days ago
Terrell arrived promptly, diagnosed the problem quickly and repaired it immediately. He was knowledgeable, professional, and personable. I was completely satisfied with the service I received and will use RS Andrews again.
Ernest Brown Jr
2 days ago
If you want a great Service from people who care RS Andrews is the place. We’ve contracted them for several things. This is my first time ever doing a review. They did an insulation job in the roof. our home immediately had a great balance in the temperatures in every room. Yes, every room has the same temperature now and I was able to turn The air conditioner from 72 to 76! And it’s 88 outside today and my home is comfortable. Thanks again, guys’
hari patel
2 days ago
Great experience. My tech was Waqas Shafqat. He was pleasant and knowledgeable. He came to checkout a leak which I thought was from HVAC. He not only confirmed but also went the extra mile to detect the leak and gave his feedback. Look no further.
Taylor Meredith
2 days ago
I never want to work with another company again. RS Andrew’s is the GOAT! Thomas Connor is the best in the business and he loves the Dawgs! I’m in heaven.

    Heater on the fritz? Frustrated with plumbing problems? R.S. Andrews is just a call away!