Water Heater Repair in Metro Atlanta

In the Business of Delivering Smiles Since 1968
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Reliable hot water is a requirement for any functional Georgia household, especially when dealing with the high humidity and varying seasonal temperatures of the Southeast. Since 1968, R.S. Andrews has served as the first point of contact for homeowners from Marietta to Decatur when plumbing systems fail. 

The Metro Atlanta water supply often carries specific mineral profiles and red clay sediment that settles at the base of your tank. This accumulation leads to premature heating element burnout and restricted flow. We understand the specific plumbing codes of Fulton, DeKalb, and Gwinnett counties to ensure your system remains safe and compliant with local regulations.

 

System Failure Symptoms to Watch For

Identifying a failing water heater early can prevent water damage and high utility bills in your home. If you notice any of these symptoms, your system likely requires a professional inspection:

  • Fluctuating Water Temperatures: You experience sudden bursts of cold water during standard usage.
  • Discolored Water: Rusty or brownish water flows from your hot water taps.
  • Storage Tank Noises: Unusual popping or rumbling sounds come from the tank during a heating cycle.
  • Standing Water: You see visible moisture or pooling around the base of the unit.
  • Limited Capacity: Your hot water volume runs out significantly faster than usual.
  • Foul Odors: Persistent metallic or sulfur smells in the water.
  • Unit Age: Your system is exceeding ten to twelve years of service.

Diagnostic and Repair Process

Our technicians diagnose the mechanical failures common to Georgia homes, such as corroded dip tubes and failing thermocouple sensors. In many Metro Atlanta neighborhoods, high water pressure from municipal lines can stress your thermal expansion tank. This often leads to leaks at the pressure relief valve.

We recalibrate your burner assembly or replace electric heating elements that have been encrusted with calcium. If your pilot light won’t stay lit or you only receive lukewarm water, our team arrives with the specialized diagnostic tools to find the gas-flow bottleneck immediately. We stock common parts on our service vehicles to complete most repairs in a single visit to minimize downtime for your household.

Preventive Maintenance Benefits

Regular maintenance is the most effective way to extend the lifespan of your water heater and protect your investment. We provide flushing services to remove the heavy mineral deposits that settle at the bottom of the tank and reduce heating efficiency.

Our plumbers also inspect the sacrificial anode rod. This component is designed to attract corrosive elements and protect the internal tank lining from rust. By scheduling annual maintenance through the Smiley Advantage Plan, you can avoid the sudden need for water heater repair Atlanta homeowners often face during peak demand periods. This proactive approach identifies minor hairline cracks or valve leaks before they become catastrophic floods in your basement or utility closet.

We also offer water filtration services that can help reduce the amount of minerals passing through your home plumbing system. This places less burden on your water heater and can help prolong its functionality. 

System Replacement and Selection

If your current unit is beyond repair or has become inefficient, we provide water heater installation Atlanta services for all major brands. We help you choose between traditional storage tanks and modern tankless water heaters based on your household’s specific water usage and peak demand.

Our team handles the entire replacement process, including the removal of the old unit and ensuring all new gas or electric connections meet Metro Atlanta plumbing regulations. We calibrate the thermostat and test the temperature and pressure relief valves to confirm the new system operates at maximum efficiency. This ensures your new unit provides a consistent supply of hot water while keeping your monthly energy costs as low as possible.

Hot Water Convenience System Installation

Improve comfort and convenience in your home or workplace with modern hot water solutions. We install hot water recirculation pumps that deliver hot water faster to every tap, reducing wait times and preventing water waste, which is an ideal upgrade for larger homes or busy households. 

For added kitchen convenience, we also install compact instant hot water dispensers that provide near-boiling water on demand for drinks and quick meals. Each system is installed with reliable components, proper filtration where needed, and built-in safety features to ensure efficient and dependable performance.

Tankless Water Heater Services 

Beyond traditional tank systems found in many homes across Metro Atlanta, our team also provides repairs, installations, maintenance and replacements for tankless water heater systems. Depending on your home’s plumbing system and your water usage habits, upgrading to a tankless water heater may be the right solution. 

These may be reasons to decide to upgrade to a tankless water heater: 

  • High Hot Water Usage: Tankless systems heat water on demand, making them a great option for homes where multiple showers, appliances, or fixtures may run at the same time.
  • Need To Improve Energy Efficiency:  Because they only heat water when it’s needed, tankless units can help reduce energy consumption compared to traditional storage tanks.
  • Need More Space: Tankless systems are compact and wall-mounted, making them ideal for utility rooms, basements, or tighter installation areas.
  • Long-Term Upgrade: Tankless systems often last longer than traditional tank water heaters and can provide reliable performance for many years with proper maintenance.
  • More Consistent Hot Water: With the right system size and professional installation, tankless units can provide a steady supply of hot water without waiting for a tank to refill.

Call R.S. Andrews today to ask about a tankless hot water heater. We will guide you through the process, selecting the best model for your home, and provide you with a transparent estimate to help you decide if it is right for you. 

 

Schedule today! We’re ready to deliver expert service and a smile to your door.

Why Choose R.S. Andrews?

  • Smiley Advantage Plan: Members receive priority scheduling and exclusive discounts on all plumbing services.
  • Certified Technicians: Our team undergoes rigorous training and background checks to ensure high service standards.
  • 24/7 Emergency Service: We remain on call every day of the year to handle burst tanks and major leaks.
  • Local Experience: We have served Georgia since 1968 and understand the specific plumbing challenges of local infrastructure.
  • Financing Options: We offer flexible payment plans to help manage the costs of unexpected system replacements.
  • No-pressure Consultations: We educate and guide, but the final decision is always yours.

Schedule your service online today to restore hot water to your Atlanta home.

 

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Frequently Asked Questions

Hear From Our Smiling Customers

Karen Boswell
3 hours ago
Waqas Shafqat did an excellent job at my house today. He took time to explain to me the steps we needed to take to get my air conditioner to cool properly. I will definitely ask for Waqas next time.
Eric Wright
4 hours ago
Max from RS Andrews came by to help trouble shot a kitchen circuit. He was very professional and thorough. He suggested several alternatives, including simply rearranging some of my countertop appliances. He solved the mystery. Very satisfied. I will definitely call RS Andrews again and ask for Max!
Althea Anderson
5 hours ago
Devonte Lucas did an excellent job. He was very thorough, professional and knowledgeable about our A/C units. He was right on time. He had good customer service skills. He kept us notified as to his arrival time and he was right on time. Thank you Devonte!
Sonja Mair
6 hours ago
Michael is wonderful! Very professional and knowledgeable! I highly recommend RS Andrews for all home and appliance services!
James Friend
8 hours ago
Excellent customer service! David always does a great job.
Leonard Walton
8 hours ago
Mr. Anthony French was very professional, knowledgeable and on time a keeper for the company. Mr. Walton stone mtn
Derreck Wallace
9 hours ago
Professional and knowledgeable. Teyon is one of the best technicians.
Lynita Solomon
9 hours ago
Blake was the consummate technician! He exemplified professionalism and thoroughly explained the details as it related to my service call. Much appreciated.
FEH
23 hours ago
Arrived early, professional, knowledgeable, no sales pressure, calm demeanor. I was so impressed with the work replacing my galvanized pipes that I referred my neighbor to contact RS Andrews and request ROBERT HERVEY.
Uli Bi
2 days ago
I definitely can recommend RS Andrews. Their service was professionally executed . The company is reliable and trustworthy. Thank you for a job well done.
Cheryl
2 days ago
Terrell did a great job. He was professional and friendly. The maintenance was completed efficiently. Terrell made sure I had no questions I wanted to ask before he left.
Tony Gim
2 days ago
Informative and quick on his work.
Tammy Enloe
2 days ago
Zach was very responsive to my concerns and was able to provide the fix that I needed to resolve the issue. He was great!
Sondra Gaylor
2 days ago
Luis came to perform maintenance on my A/C. He was very polite, kind, professional and knowledgeable. He did an outstanding job of explaining what he was doing and why and answered any questions I had. He even informed me about my water pressure being too high even though I had the PRV replaced in October, so I hurriedly contacted the plumber. Thank you Luis for taking great pride in your job, performance and the service provided. Awesome experience.
Dennis Smith
2 days ago
I called two months in advance (I wanted to make sure I beat any last minute rush) for my annual AC maintenance. A week before the set date I was informed of the upcoming visit. The day of the appointment I was notified by text that the technician, Ivan, was on his way. The window appointment time was 8-10 AM. Ivan arrived at 8 AM. I currently have a service agreement that helps in the overall cost of routine maintenance. Ivan checked out all three of my AC systems thoroughly. Fortunately all units were in good shape with only air filters needed. Ivan has been my go to technician for many years now. He is courteous, professional, and honest. He is respectful of my home. He addresses my concerns and looks out for my budget, but also looks out for that fact my systems are in top working shape. Thank you Ivan and RS Andrews.
Jammie Page
2 days ago
Michael came out today to perform HVAC maintenance. From the time he arrived he was very professional and even put on shoe covers upon entering the home. Michael took his time answered all of my questions, gave suggestions and explained everything he was doing. I appreciate technicians of this magnitude. Keep up the great work Michael 👍🏾
Lee Harvey
3 days ago
Kwame did an outstanding job. He did his analysis, then gave me the details plain and simple. Could not have been happier.
Michael Myers
3 days ago
Their electrician was very friendly and knowledgeable & completed the job quickly!

    Heater on the fritz? Frustrated with plumbing problems? R.S. Andrews is just a call away!